user
Romance Boutique Secrets
572 S Barranca Ave, Covina, CA 91723, United States
Appearance
Romance Boutique Secrets

Comments
Ka
Review №1

When I say Amazing Service I mean it!!!Not only did the owner help me she went out of her way to order me the proper size in Fajah. There is also another staff member who is so friendly and willing to help. They answered all my questions and very knowledgeable about their products. 10/10 will recommend and go back.

Sh
Review №2

This place is absolutely amazing ! Thailia is so sweet and helpful. I wouldn’t know what to do without her ! They have quality fajas here and great service.

Ma
Review №3

I really recommend here, great fajas, great costumer service. Thalia was great on helping us and really sweet.

Be
Review №4

Number 1 romance boutique to go to in Covina!! Welll worth it! Such cute stuff!!!

S
Review №5

I went here about a week to 2 weeks ago, and the lady who helped me out was very kind and helpful. She made shopping very easy and there was a nice selection of items. I would recommend shopping here

No
Review №6

I’ve been coming to this location for years customer service at its finest she always try to find ways to accommodate to you & helps you try on there fajas made me feel super comfortable.

Ma
Review №7

I walked in n bought myself a latex vest and love it. The girl was very professional

al
Review №8

My boyfriend and I came in and bought some items. They have a really cute selection and everything is 40$ and under! Thalia is an amazing woman who is very knowledgeable in her sales. She made sure I knew the right size to get to!I’ll definitely be coming back soon!!!If i could give it 10 stars I would. :)

Ri
Review №9

My wife and I came in and were greeted by this young lady very nice and knowledgeable. We were able to find what we needed! My wife and I came out of there super happy I mean super happy! Also, my wife got some lingerie the lovely lady In there made her feel comfortable. Thank you again!

Gr
Review №10

Really kind, helpful, friendly, patient staff that goes above and beyond. That young gal is so sweet and deserves a raise. ;) Open late too, always a plus.

M
Review №11

Walked in there this past weekend and got a faja. I loved! it the girl was helpful It fit very comfortably I will definitely come back. They do offer more stuff i was definitely interested! I been to all other locations and Nancy the owner is super nice and she always makes me feel welcomed as soon as I walk in!

An
Review №12

Thalia was very helpful, friendly, enthusiastic and displayed excellent customer service skills. There was an item I was looking for in a different size and she checked the back for it and came up with several alternatives when the size was not in stock. She made our experience pleasant and lucrative with her cheerful and helpful demeanor. Highly recommended!

Ma
Review №13

This place is close . Dont trust their hrs plus they dont answer the phone or messages.. if they contact me Ill gladly buy some lingère.

Jo
Review №14

The post hours they never keep You call and leave messages and they don’t return calls . I have missed a couple of calls and they leave no vm. I have been trying to pick up items for two weeks nowThank you for NOW answering but why haven’t you answered vm for weeks? Why would you now be open but you weren’t before? No note on the door, no response to vm left. Your other sister stores were open bc I called them when I was exhausted of trying to pick up my Xmas giftsYour callous response doesn’t help . You should have picked up the phone and returned calls . It’s called customer service . Covid restrictions are still on, but now you can open ???

Al
Review №15

I came in with my mom to look at some bachelorette items. (I’m getting married) she offer me other stuff that weren’t in stock but I was able to have the girl help me out and order them online. I am very happy with their customer service. Hands down!!! Thank you !! I also walked out with more items to make my party as awesome as them. I will come back when I’m all ready married!

Cy
Review №16

Horrible advertising. No one answers the phone and the store was closed at 3pm on a Wendesday. SUPER DISAPPOINTED. Im taking my business somewhere else.

Al
Review №17

Love this location! Thalia was so helpful and pointed me in the right direction! She got me set-up with a waist trainer and latex workout waist trainer with Velcro and I love them! Thank you Thalia 💖

Ca
Review №18

It was my first time at Romance Boutique and I had a great experience! Me and my mom went in looking for a faja . Thalia was there to help and answered all our questions. Defiantly recommend this place. Can’t wait to be back soon!!

De
Review №19

Great experience! The best customer service. You won’t feel shy or uncomfortable they help you try things on and give you their honest opinion. They have multiple locations so if they are out of something in one they will check other!

El
Review №20

I had a great experience and had good help with getting the correct size i needed. I would definitely recommend coming here!!

Em
Review №21

What are the hours went in today around 3:30 no one was there.😞

Ab
Review №22

Needed to find some lingerie last minute. I decided to come to this shop because of the great reviews on Yelp. I showed up 20 minutes earlier and the girl who was opening insisted on coming in and letting me browse while she was setting up. The service was great very genuine. The products where high quality and inexpensive. Definitely recommend for lingerie and toys.

Cr
Review №23

Love it! I’m glad I found a store right by my house! Thalia is such a sweetie pie!!!! Very helpful made me feel super comfortable!

Er
Review №24

Awesome customer service. The boss is very friendly and helpful. Love this location!

Be
Review №25

Great store. The staff was wicked friendly and they were so helpful. I went in to look for one thing and ended up with a bunch of new stuff. Theres so many cool things in there! I cant wait to go back.

Mr
Review №26

Thalia has such a kind disposition, wonderfully attentive and insightful on all specialty products in the store. Not to mention a wonderful collection of sassy attire in store and an even bigger online selection. Found the loveliest robe and night gown set in store. Will definitely be returning, thank you!

Je
Review №27

Thalia here was the sweetest and most easy going and helpful.. .. definitely recommend this place!

Ta
Review №28

Very happy with her customer service Thalia really helped me to figure out witch faja was better for my body due to back pain I really recommend this location service and willingness to help is a 100%

Ad
Review №29

Thalia was super awesome and helped me out! I definitely recommend this place!!

Er
Review №30

If you are looking for a great PO Faja, please come here! Lydia is Amazing and will recommend the best PO Faja for you depending on the procedure you got done! Another great thing they do is Alter your Faja once it starts to fit you loose! Lydia was so helpful and a total sweetheart. If you are not able to put on your Faja, Lydia will assist you! Thanks for all your help Lydia! I will be back just because of your great customer service and continue to refer friends to your location!

Da
Review №31

THALIA WAS THE BEST!!BEST FAJA COLOMBINA I HAVE PURCHASED!!

Da
Review №32

Very friendly staff I went in thinking I was going to get a waist trainer because that’s what I hear everyone talk about, but the girl explained the difference and recommended a full body and I love it!!! It’s been like three weeks and I’m almost ready for a smaller size.

ro
Review №33

Great service and people are really nice!

ma
Review №34

This place is so Amazing!!! Their quality and customer servicio is A+

Lu
Review №35

I love this littlle boutique great customer service

Na
Review №36

Got my body shaper

Lu
Review №37

Love this hidden gem.

LA
Review №38

I bought a Colombian belt for my dress. I loved!

Mi
Review №39

I love Colombian belts.

Al
Review №40

Is always closed

Information
52 Photos
40 Comments
4.7 Rating
  • Address:572 S Barranca Ave, Covina, CA 91723, United States
  • Site:http://romanceboutiquesecrets.com/
  • Phone:+1 909-275-1972
Categories
  • Costume store
  • Adult entertainment store
  • Body shaping class
  • Lingerie store
  • Fashion accessories store
  • Health and beauty shop
  • Novelty store
  • Weight loss service
Working hours
  • Monday:1–7PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:1–7PM
  • Friday:1–7PM
  • Saturday:1–7PM
  • Sunday:1–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations