Growing up with a self taught mechanic, I have never needed a repair shop, nor have I trusted them. I was so worried when I called to take my car in for a brake repair.The staff at Sunland Tire Company are top notch. Professional, kind, and willing to go the extra mile to help get the best services for the customer. They showed my brother and I that our rotors were in decent enough condition, and we didnt need to buy replacements (thank god, thats a huge expense alone) and pointed out some other issues that should be addressed at some point.They were upfront about what we came to fix, and honest about what could be postponed. Since the car is rather old, I really appreciated not being harassed about things I wasnt sure about repairing.The waiting area is lovely and all the charges were explained to me before I paid. I would return to this location for any needed work.
I have been a customer for years always satisfied but l was really disappointed when l was charged $225 for 2 headlamps a 1hr joband the cost for labor was $100.
Great service. Josh is a good guy and takes care of his customers
Less than a half star. NOT Trust Worthy. Bill was higher then what they said. Fixed something else and added from there. just tighten the part that need to be fixed.
My car loves this place...great pricing and awsome customer service
They do a thorough service of my LR3 and are very competitive in price.
This place is great...I took my daughters car for tire install and the guys were great..They gave me food information on the tires and great recommendations...The price was perfect and i love the great attitudes all around with the workers, I will go back soon for future car work....
I had my car checked by them so its standard procedure for repair shops like this to charge you a diagnostic fee for finding out the problem of your vehicle. I left my car for I have to go to work and an employee named Peter who seems to be a nice trustworthy guy and an amicable person will call me on what they find wrong with it. Peter calls me back later in the day and tells me whats wrong with my car. To make sure I asked Peter if I he can waive the $132 diagnostic fee if I agree to have my car fixed at their shop. He exactly relied YES and so I agreed to have them work on my car and repair it it to have it in good running condition.I came back the next morning to pick up my car and pay for the bill. Everything was fine at that point and I went on my way to work. I was about a mile away when I saw the on my bill that the diagnostic fee wasnt waived at all so I went back to talk about out conversation from yesterday about the fee.So I showed him on the invoice the diagnostic fee and asked why he charged me when we agreed in our phone conversation the day before that it will be waived. Alas he replied to me that he never agreed on the waiver and he doesnt remember that we talked about it in our conversation. I didnt bother to press my point anymore for I am sure I will be wasting my time on a pointless discussion about the fee and just left. Be aware that they will charge you a $132 diagnostic fee even if you have your car repaired at their shop as per company policy which is a rip-off if you ask me.In all my experience having my vehicle repaired at several repair shops already Sunland is the only shop that charges a diagnostic fee only. Now it is standard operating procedure for a repair shop to waive the diagnostic fee once you agreed to have your vehicle be repaired at their establishment. Even the big companies like Toyota or Ford car dealership have the same system.Sunland has lost my business because of this BS and even though I still need repairs done to my car, I will never come back to them ever. Be smart and stay away from them.
Great service very reasonable price.
I recently noticed that my car was starting to shake when I braked at high/freeway speeds. My steering wheel would vibrate so bad! I called Sunland and they were able to see me the very next day. I dropped off my car at 1pm and by 430pm I had new rear rotors and brake pads and an oil change! My car is driving so much better..seriously it’s night and day! The service was excellent and the price was really reasonable. I’ll definitely be back for my car needs 😀
Very friendly staff, always let you know first whats wrong,your vehicle. I would definitely recommend them.
This place is awesome. It changed hands several years ago and every experience Ive had since has been above and beyond. Their work is efficient and top notch. When I went in for new tires, they let me know that I had a bent rim on one of my tires and went out of their way to get a price on a new rim (a part they dont personally stock) for me just in case I wanted to have it replaced in the near future. They also are always willing to check their air pressure in my tires and fill them up if theyre low, free of charge. Theyre so friendly and dependable that when I noticed that Id lost a screw on my license plate and it was hanging precariously, I went to them for help first. They didnt have the exact screw I needed, but found one that would work and had me put back together and on my way in no time, free of charge. I cannot recommend this place enough. You need some tires? Go to Sunland. Need alignment done? Go to Sunland. Need something more complicated done with parts I dont know squat about? Go to Sunland and get some top rate service complete with a smile.
Great customer service.
I took my car in for transmission estimate 2800 hundred bucks, I think the inspection fee is to high I think it should be 20 bucks. Then after they tell me they dont do to many transmissions. If I would of known this before hand would of never got the estimate
Excellent services prices are very fair. Fixed my problem right away with my vehicle. I just drove right on in, and Louis was ready to help me. I highly recommend Sunland Tires. Thank You Louis for your excellent services. See you soon for services on my wifes car.
The guys were great. I was greeted immediately upon arrival. I let them know I had scheduled my appointment through amazon and gave him the part to be replaced. The service was quick and the atmosphere was inviting. They were super professional and courteous. I would definitely come back here and recommend this shop to anyone.
I recently had all 4 tires on my car changed plus alignment done at Sunland. I had called around for a few quotes and Sunland beat everyone’s price. John and Parker were so nice and took such great care of me and my car. I will definitely be using Sunland again in the future.
Stopped in to for Check Engine Light - came out with a book of knowledge about my vehicle. Options I was not aware of that I should consider. I will take my car here when its time to fix.
I love this place!!!!! I am a single woman and I go here knowing that they won’t take advantage of my lack of car knowledge! Every time I go they take care of what needs to be done and they don’t try to sell me on anything. Today they took care of my oil change and brakes. They were fast and the price was great!
Its hard to find a great mechanic that you can trust, I know Sunland tire will always take care of my car and me. Thanks again for another great service experience. Thank you
Took my 15 Prius for an oil change with no appointment. They accommodated me by taking me in and accepting my Groupon, unlike other locations. Customer Service was amazing and speedy service on my car! Definitely gained me as a customer!
Super easy to work with and every single interaction I have had with everyone here has been genuine and 100% honest. Love these guys!!!
Sunland did an alignment after I had replaced some parts in the suspension. Made the appointment, car was done on time, all were pleasant and professional. Good experience.
The pricing is fair and the staff is very professional. I was in and out in a decent amount of time. 5 stars.
I went in with a Groupon for an oil change and came out with loads of information and a tire balance $30 cheaper than the posted price. I heard the team discussing a problematic car from the previous day and the manager John responds with Ill make it right. My head turned like WHOA! As a female youre always worried about being taken advantage of at car places. I was valued, respected, and treated like a human being. Hell, I was even offered the first donut in a new box! Phenomenal! Thanks guys!
Quick friendly and professional! Excellent service and no pressure recommendations. Thanks again John.
Great service, great people, great prices!! I came here because of a Groupon but left knowing that this place is reliable and friendly and a great place to get your brakes fixed!
Excellent service, above beyound helpful.
I went to Sunland Tire for a routine oil change and auto inspection. Max, provided great customer service! He also checked my tires and saw that currently they are fine- so he did not try to upsale. Honest business man!
I buy my tires here, I only buy good tires. I do recommend this shop for tires.
My new auto repair shop! Was looking for a new auto repair shop since I now live in Covina. Had a recall on my car, they printed out the paperwork for me to take to dealership! Wow! Had other work done later, very satisfied with service and all the friendly staff.
I took two cars here. With the first car I came here to get a new set of tires. They did an excellent job. Second car came for a oil change and a new since it was flat. Excellent job.
The mechanics here are very honest and never try to overcharge you. They tell you what needs work now and what can wait. They are not pushy and try their best to work with you and give you the best options according to your needs and financial situation.
Great experience! I pulled up and Ken took care of my problem right away. He explained my problem and had me out of there in an hour. Friendly staff, comfortable shop. Definitely recommend Sunland Tires.
Brakes making noise. When in and out within an hour. GREAT SERVICE&PRICE $139 2001 EXPEDITION...NICELY DONE SUNLAND.
The mechanics & crew are friendly and answer all my questions 👍🤩
Nice,friendly atmosphere. Good service! Ill take my other vehicles to them.
Second time I’ve been here and it was even better than the first!! I came in looking to get 4 new tires and an oil change, and the sunland staff was fast and super helpful! I needed a new part for my alignment and they were able to get it delivered, put on, and tested in an hour! I was walked thru the entire process and never felt stupid or taken advantage of (which is rare when I deal with anything to do with my car). I would recommend this place to my friends and to all the ladies out there that want a friendly affordable mechanic who puts the customer first. THANKS SUNLAND!
Friendly service. Will definitely return here.
Service was pretty fast. Went to replace my trucks serpentine belt, and within 15 minutes they were done!
Bought tires, one tire pressure didnt work and they replaced it no frills! Awesome!!
Ive been coming to Sunland tires for a little over two years. Im an Uber driver and I drive full time so I am here frequently. Any service that has ever been performed on my car has always been discussed prior. Anything else that comes up, Ive always been notified before the service was done. My Honda Accord came out of the dealership with several mechanical problems. I had many different mechanics in a short period of time who all did me dirty in different ways. It wasnt until I brought my car to Sunland that I noticed immediate results. The car was a 2005 and I put a little over 200,000 miles on it driving for Uber. Luis which is my go to guy has always advised me on future work that needed to be done. I dont know a ton about cars but based on noises or performance of my car I had a pretty good idea and Ive never once felt like I was being taken advantage of or cheated out of any money. As a matter of fact if something was ever missed or malfunctioned off a previous repair Luis or Joseph would always rectify the issue at no additional charge. I know drive a newer car and bring it in for routine oil changes and maintenance, and am 100% comfortable and satisfied with the service providedI have noticed that the majority of the negative reviews towards this establishment come from Groupon users. I imagine they are more than likely not understanding how their discounts work or what services are included. I would suggest contacting Luis, Joseph, or Pete. They are all professionals who exemplify customer service. My favorite part. I always get a call 1-2 weeks afterward asking me how my service was. That alone tells me that this establishment cares about its customers and will go out of their way to keep their customers. Keep up the great work guys.
Car engine shut down while i was driving. Took my car to this place to get repair. After running a diagnostics on the car, I was told car needed and alternator and a new battery for a total price of $590.00. The next day car broke down again with same issue as two days before. This time they tell me the car needs a brand new engine. when ask if i can work out a discount on the amount i had already paid they told me NO that this was totally a separate issue. Dont take your car here if you need any repairs chances are you will go through the same issue as i did. It seems to me that they are only interested in draining your wallet, and dont give a hoot about customer satisfaction..
Found them on Groupon. I was looking for front brakes on my car and felt like it was a good deal. The deal was $79.00 for Front or Rear brake pad replacement. Now that sounds like a good deal so I called and spoke to Luis over the phone, he said I may have to pay for rotor resurfacing or replacement. Now I have never heard of a brake job if you dont at least resurface the rotor so that is an automatic charge in my book (Only a shady company will do your brakes without at least resurfacing the rotors if they are within resurface specs). So we are now at $129.00. An acceptable price...but wait there is more. Of course OEM parts on my car calls for ceramic breaks, another $45.00 charge so now my $79 job is $174. Welllllll, is this the quote I got from them? Nope our buddy Luis quotes me $200 from his list taped on the counter and offers me a $10 discount( still $16 more than what is listed in the fine print on Groupon. And by the way, when I called Luis told me to come in and I did not have to buy the coupon on Groupon. Groupon takes a cut of the total price because they are the ones promoting Sunland Tire Company. Shady?? Maybe maybe not everyone one wants a couple of bucks in their pocket but it is also indicative of their attitude. I am not ready to say they are shady but can confirm they are dishonest and work the bait and switch. I ended up canceling the service and they still charged me 29.95 because they put it on their rack. You be the judge but I would not recommend this shop to my wife, daughter or friend.
They are totally awesome and I only take my vehicles to them.
This place is fruad, they will tryna make you pay as much as you can and lie about all kind of stuff to get your business.. and not does not do a good job with the work .. I had my alignment fix and They didn’t fix it correctly, I had told them about some noise and they couldn’t tell me the right answer!! Straight fraud!! Try to get a patch instead they tryna sell me a brand new tire Hahahahahah !! Never ever go to this fraud shop !! Not reliable and liars
Didnt fix the problem I went in for
Great price has Groupon Coupon8/21/18Got my breaks done, radiator flushed, alignment and fluids flushed for a decent price they drove me home and picked me up. I am pleased👨🔧💪👍
Great service, nice people. Search for deals on Groupon and check in on Yelp for discounts.
They take care of there customers. Nice staff
Came into sunland tire & repair shop with 2 flat tires. And ron was extremely helpful, and fast. I highly reccommend anyone in the area to come to this shop. Even if you have to drive greater than 10miles. Its worth it, for the overall quality of work and the professional feel.
Had a tire repaired & got very quick service 10+ service with a smile!!😁
Friendly, accommodating, service. I recommend.
Ok first time I was working and left car on my. Lunch to change tires. I come after work and it parked ready. Im already happy no wheel studs broke off and bolts was hand torked. I drive away and they did a alignment for me. First thing was wheel not pointing left, car drove perfect! Now im back agen and getting taken care of right away. My car is a 1992 and being treated like a new bmw. Keeping it clean with plastic like a dealer. Getting 4 wheel alignment and happy to spend my money here. Always call first and set appointment they get swamped at times.
Excellent customer service. Fast and efficient.
Best auto repair experience I ever had
Great service and quick attention!
Honest good mechanics very nice.
Very unprofessional!! They canceled my appointment twice. They think people make time during the week and they cancel just like that?? I cant do business with a company i cant rely on
I will never go back to that place again.
Great service
Fast oil change
Mediocre
Very friendly and cheap rick bacteria is a very kind and attentive person