From minor to major repairs, I have been very satisfied with their services. I especially appreciate getting an explanation of what is going on with my car. This summer, while out of town, my A/C went out. after spending $300 to replace a part that ultimate did not fix the problem, i was told my compressor needed to be replaced, i decided to wait until back in town and have associated auto repair have a look.After running the vehicle through diagnostics tests, Craig took time in explaining what was wrong with my A/C, which now runs as good as when I first bought my car.I recently dropped off my car for an oil change and front brakes, I asked Moises, who was helping me if they did smog checks, which they don’t. He offered to take my vehicle to have it smog checked which I’m glad he did, because prior to having it tested Moises found out a fuse had gone out, that would have been a problem with the vehicle communicating with the smog equipment. Their attention to detail in their overall customer service is outstanding.Everyone as busy as they always are, is willing to assist you with a great attitude!
Steve the owner . Cool guy . Run the business over 3 decades . I was there first time for AAA check up . Had a short conversation with him . Will be back . Trustworthy.
One of the clean shop I have been. The crew is patient and polite. I am sure I will go back for my future mechanic need.
Gr8 place to get your cooling on, radiators, repairs at a gr8 price.
Needed a battery change asap, it was 5:40pm when i needed it done and they didn’t have my battery, brought one in from another store, fixed it and i was out by 6:10, right at the end of their day was awesome service definitely recommend
Did an amazing job fixing my car. Got my AAA discount. Best of all he showed me the work that was done and the part that was replaced. It was my first time there and Ill definitely be going back.
They took care of my radiator issue in a timely Manor and it was very affordable
Did a fantastic job, fare price. Great job
Completely rebuilt my AC in my 2014 Ford F150. Great Job!
Went here for a small repair and got a BIG surprise....totally awesome service, friendly technicians, and Steve was nothing short of the best! The work was completed in an expedited fashion and I was back on the road in no time!
Oil change, transmission servicing. Have done this on a regular basis on my 2004 GMC Envoy. The preventive maintenance has kept this vehicle running for 190,000 miles, and hopefully many more
Easy fast oil change and tire rotation did not try to sell me stuff I did not need
They accepted my car but did not get to work on it.
I really enjoy how easy and seemless it is to go in and get my work done. It is really a great thing as I tend to get anxious when having my car worked on. I feel like I can trust Steve with my car and not be blindsided by additional charges. Before finding Associated Automotive Services, I would be taking my car to get serviced and alway left feeling like I was being played. Steve has never made me feel that way and Ive got my family bringing their cars to Steve now too.
Fast and VERY fair pricing. Steve and Moses were honest and very professional and straight up! No BS up selling unneeded work. Will do business with again!
Nice worker.
The best and most honest customer service experience
Customer service is great all of the workers are very attentive and honest so happy my sister referred them
In and out and they even checked my fluids and tire pressure while doing my sun visor replacement.
My battery failed it was under warranty they replaced it thank you
This place is great Ive been coming here for about 5 years for all my car maintenance issues. The guys here are great. Steve Craig and Mo are very knowledgeable and always do a awesome job. Quick and clean they always use top-of-the-line parts with warranties and their AAA approved. Theyll also serve you up a cup of coffee while youre waiting. I highly recommend this spot.
Great price, good workmanship
These guys are the best!!!! Steve, Moses and their team are honest, thorough and do not make anyone who may be absolutely clueless about cars ever feel stupid!!! Theres a reason they have so many long-standing loyal customers!!!
As always the mechanics here are highly professional, knowledgeable and friendly.Love this place!I dont take my cats anywhere else.
Nothing but positive experience. Extremly friendly and professional. Will be going back.
Back on the road in less than 24 hours! I am really glad my AAA tow truck driver brought me here. They were very detailed to diagnose that not only my alternator was failing, but my battery was also not holding a charge. Honest mechanics with lots of knowledge. Better pricing than the dealer Im sure. Will be back!
Service was great as usual 👌
Steve and moses are so helpful and they always help me with my jeep Cherokee to have it running properly and they wont take advantage of you.Theyve told me a couple of times what the price is going to be to fix it and when I get there I end up paying less.I will always come here.
Brought my 1982 Blazer for starting issues. The next day have a rebuilt carburetor & it runs great. And the price was very reasonable. Staff was great. Been coming here for over 10 years and always get the same thing. Great service and excellent prices. Keep up the good work.
I use Associated each time our vehicles need repaired. The crew is very efficient and never a bad word is heard. I dont have to go over their work to make sure everything thing is tightened and put together right. At last a place I can trust completely.
The staff is well known in what they do. Ive been there 6 times w my truck. Everytime theyve taken care of me and handled any issue Ive asked about. They handle cars from before my year to now. I continue to take my vehicle to them and recommend them to all
This is a very nice service center AAA approves and recommends. Wonderful mechanics are very helpful. They take very good care of my automotive needs. They will explain if necessary the what and why for those of us that dont know what we dont know. I recomend them highly.Associated Automotive is my go to for any concerns or questions about my car.I feel very secure with AASC caring for my car and me.
Just replaced my friend s engine for a good price, now the car runs like new. Thank you Moises Cisneros for the great work!
Associated Automotive does quality work. I have been coming to Associated for many many years. The Techs (Brett, Craig, Steve the Owner and everyone else Ive dealt with over the years) know their stuff. Associated will not just throw parts at a problem. They take the time to diagnose the real problem (sometimes simple, sometimes not so simple). They will let you know what you need as well as what is recommended (they realize money is tight), I have never been charged for anything I didnt feel was necessary. I have also had to pull a vehicle out because I couldnt afford the repair - an honest price I couldnt afford at the time. They were partially into the tear down (which I had approved) before taking the vehicle back. They re-assembled the vehicle and charged me NOTHING. I will continue to do business with Associated and would recommend them highly. If your looking for honest mechanics call Associated Automotive Service
I received prompt and efficient service at Associated. I have brought several of my vehicles to this company over the years and Ive always been happy with the results. The technician explained everything in detail that I needed to know about the repair.
I brought in 3 of my cars here to get AAA inspections. Very helpful and mechanics knew their stuff when looking over the cars. There was no pressure to get something done and didnt feel any made up problems that some places might make up to make a quick buck. They do take take time to look at the car and do take time to do diagnosis to figure out the problems.
I came across Associated Automotive Service several years ago and after my first service repair I knew that they would be my PERMANENT automotive service company. I have received nothing but excellent, ethical, dependable, professional service from the onset. Any advice given will be honest to your benefit not theirs. I highly recommend Associated Automotive Service like I have to my family and friends guarantee you will not be disappointed.
My ONLY regret is that I am not able to give Associated Automotive Service more than 5 stars here. I simply cannot say enough good things about this shop and the employees. I had my truck towed here after looking for a AAA approved auto shop. I was checked in by the owner, Steve. Right off the bat, I felt comfortable with him. He is so down to earth and seemed genuine and very personable. I had called ahead of time and he remembered me as soon as I came in. I explained the issues we had with the truck and Steve explained what they would do, gave me the cost for the diagnostic and said theyd call me as soon as they looked at it. He even asked if I had a ride back home or if we needed them to take us. (we had followed the tow truck in but it was nice that they thought to ask).A VERY short time later, I received a call back from Bret. Again, he was so pleasant with me on the phone, took the time to explain every detail to me and answered all of the questions I had. I found him to be extremely honest about what repairs were critical and what might be able to wait. Just like with Steve, I felt I could completely trust what he was telling me and I RARELY trust mechanics. I authorized the necessary repairs over the phone.Maybe an hour later, Brett called me back and told me that because on my particular truck, the water pump includes the thermostat, my estimate would be lower than originally expected. LOWER??? What mechanic calls to tell you that you dont have to spend as much money as you thought!? I was thrilled and we decided that we wanted Associated Automotive to go ahead and do some of the other minor R & R work as well.Less than 24 hours later, my truck was done. I went to pick it up and Steve rang us up, reminded me about the AAA discount that I would receive and as I paid, the final total was way less than any other shops I had called and I had more work done here than I would have at the other shops. I listened to Steve and his employees working with other customers in person and on the phone and they treated those customers with the same kind of respect and friendliness that I had experienced.We agreed that this will be our home auto shop from now on and we will refer all of our friends and family here. In over 30 years, I dont think I have had a more pleasant experience than at Associated Automotive. I highly recommend them and appreciate the great work they did, the attitude they have about their customers and the fact that they seem to really appreciate you bringing your business to them.
Excellent, honest mechanics! Excellent at diagnosing and problem solving! GREAT customer service! These guys are personable and down to earth, too. Its great to know I have a mechanic I can trust!
I emailed Vicky to get a quote for a repair on my Suburban and she responded on the same day with a detailed amount on the cost of the repair. They were very competitive compared to other auto repair shops. They had great reviews from other customers, so I came in early the next morning and they had my car ready at the time they promised. I would definitely return in the future.
Fast efficient service as always!
Great place to take your car for service. Always do a good job at fair price. Let you know if the vehicle needs additional service before proceeding.
Weve had both our older trucks in to Associated Automotive in the last couple of months, and are very pleased with everything about this shop. The entire crew are professional, friendly, and very knowledgeable, and go the extra mile for their customers. Their prices are reasonable, they work fast, and are happy to explain any issues they find with your vehicle, the reason for the repairs and to go over the work with you afterwards. They offer an AAA discount and, if the vehicles on the racks are anything to go by, they work on every make and model, from classic cars to this years current models. Were happy with the service and the quality of work, and more importantly, are confident in the repairs done.
Great mechanics good people
They diagnosed the problem with my car when it had been to another mechanic 5 different times for the same problem I will be going to them for the rest of my life. Friendly fast service.
We have had two vehicles worked on there and the quality of work and customer service is wonderful. Thank you Moses and everyone else who worked on our vehicles.
Great service and was finished on-time as promised.
These guys are honest and always do a great job. Fast too !
Very efficient service. They went out of their way to help me save money and receive quality service to fix up the exterior of my vehicle. Friendly group! They took care of ordering a part for me within 3 days and did a same day repair :)
One the best auto repair shops you will ever use. I know, I have had a lot of cars over the years.Associated is friendly, fair priced and very HONEST. Several times I have taken cars there when a dealer (car under warranty) wanted to sell me some extra service. The Associated guys checked and said I didnt need it.They are usually a lower price then a dealer and the service quality is much better too. Top rated by the Auto Club. I have nothing to gain by this review, I am just happy to recommend such a good business. And as we all know, there are plenty of lousy car repair shops out there....
Been going to Associated for years. Great customer service, Very knowledgeable mechanics, great pricing. Feels like family here. Wouldn’t trust anyone else with my cars.
I really appreciate that I can count on Associated Automotive for my car maintenance.Thank you Steve for your advice and service on my car and for fitting me in on such a busy day..
Great customer service and fantastic work..They are honest and trusting in my opinion ...Triple A referred meto replace a battery..I never left..I kept coming back..
Ive been having our families cars serviced here for many years. From the mechanics to front office, they are friendly, knowledgeable and know how to keep the customer satisfied. Any problems are resolved fast and efficiently. Theyre like family.
I can always depend on Moses and his team to get it done and get it done right.
Just wanted to say thanks again to Craig & Mo for helping me today at the end of the day to check my Dads engine light that came on. It was such a relief to get that worry off my mind and I so appreciated your advice and help. Thanks again. :)
Thank your caring and reassurance in the safey of my car, I feel so much better knowing that my safety is important to you and the team at Associated Automotive Service.
Friendly staff and quality workmanship! I trust AAS with my car and I am never sorry:) Thanks Associated!!
Fair prices. Honest people.
Good place to have auto serviced.
Been going here for years, the owner is a great guy. honest and fast. I will never take my car anywhere else
They do an amazing job with ac. And their prices are reasonable
Called to buy a radiator they told me theyd give me a call when they got it in. I was waiting all day for them to call only for me to give them a call and he casually says its in. Like when did it get in why wasnt i called. Just left with my hands up my ass waiting. Their lucky they have the best prices compared to autozone or i would never come back for radiator work again. If you tell someone youre gonna do something then do it.
Always appreciate the service and professional competence in repairing our vehicles.
Top notch these guys know exactly what theyre doing definitely recommend
This company is always accommodating, the staff are extremely friendly & the repairs are always on point. Have been with them 10+ years with several different types of cars and they have always remained top professionals!!
Been going here for years. They are honest and prices are fair. AAA approved.
The service was fantastic.
Steve runs an honest and first class shop. You can trust that they will only do the work that you need done. Their prices are fair and the work is done right!
I would give zero stars if possible. Brought my wifes car in when her ac stopped working and was given the usual spiel about a possible Freon leak and that they would check it over night for $58.25 and let us know in the morning. The next day Craig called and informed us that the serpentine belt was missing and the compressor was completely locked up so it would need to be replaced. He quoted us about $1500-1600. We told him thanks but we couldnt afford that cost at this time and would be by later to pick up the car. Before picking up the car, I checked quotes online and found that replacing the compressor should cost less than $1000. When I asked about the cost discrepancy, Steve blew me off saying I could find anything I wanted online but it wouldnt be accurate. He showed me a break down of the cost, with a $505 compressor, a $35 serpentine belt and some other parts. I can easily find a brand new compressor for ~$250 and even if I bought the compressor from Kia, it would only cost me $344. I understand that there are industry standards as far as labor costs, but the markup on the actual parts is ridiculously high. After taking the car home, my wife decided to simply buy the parts and whatever she couldnt replace herself, she would have another local mechanic replace. Her first step was to buy a $17 serpentine belt and after replacing the missing one, lo and behold the AC works again. This should have been the first step for Associated Automotive Service, but they were more interested in ripping us off. I paid $58.25 to be lied to and treated like I was stupid. My wife drives a base model Kia Rio, its pretty obvious we dont have money to waste. Im appalled at their quality of work and dishonesty. If they were not intentionally trying to steal from us, then they are so incompetent that I have some serious concerns regarding their ability to function as normal adults
Just had our fuel tank cleaned perfect condition great work Napa always there for your customers no matter how dirty the job is
2nd Bay wasnt working and kept some change ATM reader also not working properly theres always either a bay down or change kept!
Really good guys the more honest in the area really help people w the car problems
If i was you look for a better shop ! I took my car to Associated Automotive Service shop to get a new AC condenser replaced and recharged with freon and two days later i get my car back . So i figered out my AC was going to blow cold again and guess what, it doesnt, its even worse then when i took it in to the shop . Steve was the person i spoke to and he gave me a price then later on he said its going to cost more so i paid the full amount. My car is a 2016 dodge dart and newer car require a different AC freon and Associated Automotive Service doesnt have it so STEVE said he would take it to one of his friends shop that has the type of freon so he did. A couple of days later i take my car back to STEVEN and tell him whats going on so he takes it back to his friends shop and call me back to let me know that everything is fine that theres nothing wrong with the AC . So i take it a PROFFESIONAL dodge dealer ship and apperantly my cars AC was over charged with freon and made my AC compressor shut off . I feel like i got scammed at this shop IF I WAS YOU TAKE IT SOME WERE ELSE THAT KNOW WHAT THEY ARE DOING !!! Steve dont even call me on my phone anymore I AM NOT INTRESTED ON ANY OF YOUR free oil change for a month to try and fix this situation . BE HONEST WITH THE CUSTOMERS WHEN YOU SAY I WILL GIVE YOU 50% OFF IF YOU ARE A (AAA) MEMMBER because i didnt get my 50% off liar . I have a receipt to prove i didnt get my discount !
I have been taking my cars to this AAA approved repair shop for decades. Excellent service and outstanding work.
I always by radiators good attitudes
I seldom write reviews at all,let alone positive ones.I have been going to Associated Auto & AirALSO known as Associated Automotive Services in Covina,for appx 18-20 years now.I moved up to the High Desert 15 years ago but continue to drive down the hill for automotive work on my various cars thru the years and also my husbands and daughters cars.It is very difficult finding a GOOD,HONEST repair shop where you feel you truly are being told the truth and are happy with the work done….For that very reason,it is well worth my familys time to have Associated take care of our auto needs.All the employees ( which the majority have been there years) are most friendly & so helpful.Also the work ( for the most part) gets done in a timely manner,which is huge to me.The owner Steve Hart,head mechanics Brett & Craig along w Vicki who runs the office are simply top notch.I highly recommend this place to anyone that is unhappy where they have been going or maybe just want to try a new place,get a 2nd opinion…whatever,you wont be disappointed.
The best automotive repair and service in the area. They know their stuff .
Great service. Really fast and friendly.
Associated Automotive Service is the best in Covina, do an excellent job of service and repairs.
These guys are the best! Wouldnt trust anyone else !!
Great, fast, friendly service! Take your car here!
Great mechanic very good service
Good service and honest prices are too bad
Make sure that you AND the head boss inspect your vehicle together all the way around for damage, before AND after your service.
They do a very good job and guaranteed.
Service first the mechanics of the place are friendly honest the shopkeeper is good people 10/10