Love the service there friendly and everything was done quick got new tires alignment and fixed 2 censors
Fast service. Affordable in prices. Come here for tire needs before going anywhere else.
My son in law referred me to get new tires for my old beater Honda Accord here & guaranteed they would give me a great deal which they did... had to wait a little longer then I anticipated but not a problem I just chilled in the lobby with the warm sun beating on my back catching up on some reading. My car drives so nice now & Im not peeling out anymore😁
Great service. Very quick friendly staff.
Awesome customer service.
Busy, didnt actually because they dont mount and balance an old tire. Apparently neither Walmart and Pepboy. Otherwise they seems to have more people working in there than other Shops.
Tha manager is the best ! Always best service as well as cost
Love this place! Friendly service, good people.
5 star service always..Mike is the best he will take care you of and your vehicle, always great customer service
Good service 👍
I walked into this place at 5:28 asking if I could purchase a tire. The man behind the counter rudely said “we’re done for the day”. I asked if they close at 6, they do. I mistakenly went there instead of one in West Covina, which I highly recommend!If you don’t mind bad customer service I’m sure you’ll be fine going there.
Good prices and good brand
Came in to get some repairs on my vehicle and it would be wrong if I didnt leave a review saying what great job they didKnowledgeable staff and Robert does an excellent job of making sure you leave satisfied and confident in your vehicle without charging and arm and a legA lot of places dont do business like this anymore, it nice not feeling like you are being taken advantage of which can be all too common when going to a mechanic
Dont go to far looking for tires this is the best place. Fast, Friendly staff and crew, and affordable. Took really good care of my car. Thank you
Came in and yet again Mike has gone out of his way to help me with my challenger I won’t go anywhere els as long as he’s here!!Mike has gone way outta of way to make sure I got what I need at the fairest price with exceptional customer service absolutely great experience I will not go anywhere els thank you to him and his team for making sure I was taken care of in a absolute professional way
This place has to be most unorganized inept customer service I ever had to dealth with.Came in for simple tire rotation on a 8 month old mini cooper clubman s, mind you the car has been sitting mostly at home do to the pandemic. They tell me it will take 1-2 hours. 4 hours later nothing was done to the car, when they went to check the car they tell me they cant do a tire rotation because the car has been on an accident (never had an accident with this new car) 😅 😂 not only do they lie but they cant seem to be able to their job. Wasted almost 5 hours with these clowns. Rude, inept at their job, and fabricate lies to compensate for their lazyness. Stay far away
Great team. Excellent service. Very professional 👏
Excellent! Nice people great price
If you are a True Mechanic (beware!)Lately I have been very disappointed with their service after many years. Recently, I have taken my car there for new tires and alignments. These idiots had supposedly put weights on the wheels during the alight and they didnt put them after they said they did. They looked very stupid when they saw the weights werent there.Then another time, I went for new tires and alignment. They didnt alight the front tires properly and caused my tires to ware out from the edges faster. These idiots didnt calibrated their equipment properly to the correct specifications for alignment.You can do your own research, it doesnt take a mechanic or an engineer to figure out their dirty schemes. If you go here, make sure you watch how they work, closely. Or report them to better business bureau or the automotive bureau.Never again with these people, they have lost a loyal customer.
I got a flat tire in the morning around 1030, Robert helped if you call it help. I notice the was somewhat busy but nothing crazy. I continue to wait to see if my car was getting moved in but I notice everyone that came the same time as my has al ready left. Then this lady come in and they pull her car into the lot right after. I notice the guys there was speaking Spanish and asking Robert something. Why did he skip my turn. I left without getting service around 1230. Waste of my day.
This tire shop was awsome they help me find the right tires for my new rims, gave me a good price they were nice and respectful... Definitely be back in the future and recommend them to family and friends...
Good place, friendly people and decent prices..
Mike is great set me up with set of 4 tires, alignment and new Front end struts for less that $800 when all other has quoted over $1200, he shopped around and find good Monroe struts, 50k tires for my fusion and this are rime 17,, all season.. prior to today he set me up for a break work that I am totally satisfied.. Thank you, Mike at American tires in Covina Ca, Azusa ave and Covina street,, full service facility..
I came in because I had low tire pressure. I was worried I had a nail. Manager at the front and the serviceman were super helpful, told my the cost upfront, and finished everything well before the estimated time. Definitely will come back and would recommend anyone to come here if they are in need of their car looked at like I was. Very professional.
Great service and great prices. I initially came to get 4 tires and was advised that my brake pads were low. The Mechanic were honest and allowed me to view my brake pads before making a decision to get brakes. I also got a great deal on the brakes. I am a happy and satisfied Customer. I got new tires and brakes!!!!
I have patronized this place for 20+ years and have always been happy with them. About 2 months ago, I went in to see if they had a couple of used tires since I didnt have the funds to buy new ones at the time. I spoke with Robert who stated they had just received 4 tires that were used in the size i needed and would give them all to me at $40.00 each out the door. I felt that it was a good deal and my other 2 tires werent a whole lot better than the 2 I was planning on replacing, so I took them. They seemed to have quite a bit of tread, which was a plus. They were Winston tires, which I used to buy all the time, but unknown to me, they had beenout of business for a while.2 1/2 weeks ago the first tire had tread separation and when I calledRobert, he said he could sell me a new tire for $95.00, but no additionaldiscount. I understand I bought them used and are as is, but this wasnot right. I bought a used tire from another place for $30.00.About 2 weeks ago another tire ballooned and one the tread separatedon it (that makes 3 out of 4 bad tires). Not wanting to take any chanceswith used tires or the remaining good one, I had to purchase 4 new tiressomewhere else, at a better price.I am now out $160.00 and even though he had done well for me over theyears, I will NEVER go to this or any American Tire Depot again.
Good prices, fast service
They honor their estateWarrantee
Got my brakes done really quick...
I will go no place else for my tires. Excellent customer service! I used to have to drive 5,000 miles a month living in Big Bear and working in Covina which wrecked havoc on me and my car. Every month Id come in for oil change and tire rotation and not only did they take care of those things, but made sure I was safe. From brake change to simply installing a headlight. So grateful to have that one less worry. I was always well taken care of. Highly recommend
WE WERE A DISTRIBUTOR FOR THIS COMPANY AND WE RETURNED 4 TIRES TO THEM FOR WARRANTY. THEY DENIED THE CLAIM AND I ASKED FOR OUR TIRES BACK TO GIVE THEM BACK TO MY CUSTOMER THAT WAS GOING TO SUE US & THEY SAID THAT THEY WERE ALREADY DESTROYED AND THERE WAS NOTHING THEY COULD DO. I REFUNDED MY CUSTOMER THE MONEY HE WAS OWED. I WOULD DEFINITELY SECOND GUESS DOING ANY BUSINESS WITH THIS COMPANY THEY WILL NOT STAND BEHIND THERE DISTRIBUTORS IN A BAD SITUATION.
These guys are total scammers, I thought they were American Tire and they said it was the same thing, Put on two tire for $500 and had a blow out a few weeks later. When I got the tires I said I wanted the road hazzard warranty and he said it was included. Make a long story short, I had a blow out and took it to Americans Tires and got out my paperwork and they informed me I had no warranty and it was not there tires. They took great care of me but I will never set foot in American Tire Depot again . Dont mislead your custormers
I had a leak in my tire. They took me in even thought the place was packed. I did come by noon so they gave a 2hr waiting time. They were done faster than i thought. I had a nail on my F/R and patched it. Thank you everyone!!!! I will be coming back again. I totally recommend you guys.
Mike is the best! Always great service. Buying my tires here was the best investment!
Fast service and affordable price
How man places can you take your car and trust what the guy is telling you is true? Very little. Well I have taken my car to this place several times for different types of service including tires, brakes, front end work on both my wifes Escape and a Mustang I have owned. I received the best service from a trustworthy person. When you go there ask for Robert he will treat you well, be straight up honest with you and do only what you ask. I have called after not seeing him for almost a year and just said my first name and he remember the car I had. This is the first place I will ever take my car besides the dealer. They do it all.
The people at this store are amazing. We has a flat tire and we showed up just before they were closing. They were overwhelmed with jobs still in process and the manager still was willing to help us.The manager and his staff are amazing!
Honest people
Zero stars! Horrible experience. I came here only because I desperately needed tires, last minute I stopped here. I paid over $300 for 4 brand new tires I got 2 new and 2 used from a different brand. That is just wrong that a woman/person cant step into a place like this without genuinely being helped, not get ripped off for lack of knowledge. Ill stick to Tucker Tire they always take care of me.
Has an on-comming flat tire. Drove in with no appointment. They got my car in as soon as they could. An hour and 1/2 later, I was out the door. Not bad! Great job... thanks American Tire Store of Covina. Clarke daShark
Love this place ! Everytime i come there super nice, reasonable prices, GREAT customer service! I would definitely recommend to family and friends (:
Great customer service!!
Mike and Robert are great. They always look out for you whatever service you need.
Asked for a new battery and they completely turned my away and told me to go somewhere else meanwhile my car wouldn’t start because of the dead battery
Great place, great service. Thank you very much Stu!!Susana Robles
Mike was Great! Got a great deal on uniroyal tires they were very busy but still got out in an hour
Called, said.they were open and told me to come, drove all the way. Then was told they werent seeing any more people. They close at 4, its 2.44
Great customer service. I will be back for service
Ive been going here for over 10 years. Tires, alignments and shocks. They have performed wheel and suspension service on my 745bmw, range rover sport, 550sl, and toyota Tacoma. Always provided excellent service and price.
Great mechanics. .. Helpful
Always great Service and great prices
Just got off the phone and Mike who I spoke to on the phone was very rude, very unprofessional. Hung up the phone while I was still speaking to him. Will not be going to american tire depot
Great place and robert manzanero very helpful guy ...
I like this place the staff is good mike &robert are the best i always get hook ups on prices and always take care of my cars and fast service thanks alot
These guys are awsome I would recommend that you give these guys a chance
Great spot, with good prices . Rob is the man up there .
DONT GO HERE!!!I took my truck there for an alignment and its now worse.I would not recommend this place.
Always great to deal with! If you have a problem the manager Robert will do his best to make it right.
Mike is the best salesman ever.
Went in at 3:30 on a Sunday and i was turned away. Their hours show they’re open till 4.
Good price, excellent service
Awesome prices.
Been going here for years. I tried other places, but they just dont cut it. Mike Luna has taken care of me for years.
Dont go here they suck tell you one thing on the phone but when you get her its more
I like serves, the Mike give us
Great service from Robert and Mike
They are really helpful...
Bad service, I would not recommend this place to anyone.
Always great service here
Friendly good professional people
Great sales rep.
Very bad the alignment on my car was very bad probable the computer not good or the employee dont know mi rear tires are not have good alignment inside look bad I go other plase and pay again
Great customer service!
Robert the manager is the best!!!
Great customer service
Best deals ever
Could not do a simple tire repair. Said they didnt have the right equipment. Told me to go to Pep Boys.
Good sevicse
Good service
Great service!
Good.
Nice service
Too much time waiting
Good service
Bad service
Fast. Easy
Very bad service it seems that one comes to ask for a gift .but only the bad service is from those who are in charge of this business .those who should be tempted with customers I will not return again. I hope the comment will serve for another future client . thanks. Very bad service, it seems that one comes to ask for a gift .but only the bad service is from those who are in charge of this business .those who should be tempted with customers I will not return again. I hope the comment will serve for another future client. thanks.
Today I went to make an oil change and I was treated with arrogance by the person in charge of the payment box on many occasions I repeated that he did not speak English and I did not collaborate, I made the oil change because I really needed it and did not I know another place, the only good thing is the employees outside, the man who did the work was very kind.
Terrible service
Very bad experience ........
Ask for Luis