Im being gracious: I would give a zero if it hadnt been for the girl at the front. It took them 3 xs to get it right. Had major electrical issues on Mini Cooper S F56 with brakes lamp control and brake system failure going crazy a day after they installed rear view camera both times and was told it wasnt their fault. Wont go their again. I dont recommend them for any BMW or Mini Cooper cars.
I called several places before deciding to purchase my speakers from Gilbert at Planet Stereo. As a female I was a little intimidated by my limited knowledge of stereos and installation process. Gilbert was patient with me and walked me through everything. I feel happy with my purchase.
It was a bit pricey for a 400 watt amp, amp kit, and installation, but it was professionally installed. It also took longer than they said, but the man installing it was honest and did save me a little cash. All in all I will go back. I recommend.
Good customer service took good care of us, up n ready rob go quick service recommend if ure gettin system !!! 💯
I went here to get a new radio installed in which I had a factory Toyota Camry radio so no Bluetooth and let me tell you if you come here they will take care of you well. Ali and Amir’s customer service was amazing and I am truly satisfied with this installment and purchase. If you want to be taken care of well and insure your money isn’t going to waste, come to Planet Stereo I will definitely be telling my friends and family about this place!!! I want to come back soon for my tint as well. This place is amazing.
Gil at Planet Stereo did an excellent job on taking care of us for the purchase and installation of a new radio for our car. After a few glitches, which they took care of right away, we drove away as very satisfied customers. We would recommend them highly.
Had a new stereo and back up camera installed in my truck. Workmanship looks really good. Im happy with the final product.
THIS COMPANY IS GREAT WELL WORTH 5 STARS THEY HAVE TOP OF THE LINE PRODUCTS, NUMEROUS FINANCING OPTIONS WITH FAST AND EASY APPROVAL, TOP NOTCH PROFESSIONAL INSTALATIONS, ITS A LIL PRICEY BUT WELL WORTH THE MONEY SPENT FOR PROFESSIONAL INSTALATIONS I WOULD HIGHLY RECOMMEND THIS PLACE TO ANYONE THE CUSTOMER SERVICE HELP IS GREAT AS WELL THANK YOU FOR OUR BEAUTIFUL SOUNDS !!! 🎛🎚🎶
Had My Car Done With A Whole New Stereo System And Speakes With The Bass And I Have To Say I Couldnt Be More Happier With What I Had Done and They Get The Job Quick Definitely Recommend Planet Stereo !
Had a stock 2019 Silverado that was seriously lacking sound. Gilbert totally hooked me up with everything I needed to achieve what I was looking for. My knowledge on audio is very limited and they knew exactly what I needed to achieve the quality I was after. Awesome place. Everything in stock in store. No waiting for equipment 👍👍
Been here before to do stereo accessories but this time I Ordered some avid 1 wheels for my 2018 subaru wrx.. Gilbert helped me out and was super helpful got my wheels quick and install was even faster...also thank you to the lady at the counter I didnt get her name but she was also nice and helpful with filling out the finance part of it... thank you..... highly recommend any1 to come here...
Fast service and great prices.
Place is a rip off. Online quote was a lie and they wanted almost twice as much when we brought it in. Went somewhere else that honored the price + $50 for an agreed accessory.
As a busy, single mom, this review was delayed until I found the time to visit a junkyard and install my own dash (with the help of my cousin). While I am grateful to now know how to install a dash cover/a.c. vents, I was very displeased with the installation of my car stereo from planet stereo. Very disappointing considering that the man at the register seemed very kind and we talked a lot of the time that the other guy was installing it. I even tipped the man who installed it even though the plate was broken. I didnt realize how broken right away and they told me it was easy to go to a pick a part and just replace it.I was trying to go to a mom and pop shop rather than a big store to support the city of Covina and ended up just being rubbed the wrong way by the outcome.On a recent trip to Nevada, my dash finally wasnt holding anymore and so I went to a pick n pull and took the plate out of an old Toyota as I needed the air conditioning for the high heat.The photos are how my dash looked after the installation. Prior there were no issues. Sad that i cant even trust some small businesses anymore.
Service was okay the other day when they install my radio(Even though I felt they over charge me a bit more), but the mechanics failed to close my door when they parked the car in front of the business when they know that people can sneak in stealing items in my car and left my A/C on without turning the A/C off or even asking me for permission to use it. I thought business was fine but in the near future, Im going elsewhere.
Great service that is backed up. They are very honest and helpful finding you exactly what you are looking for. Didnt try to over sell or take advantage. Prices are very reasonable. Definitely recommend this place.
Gil hooked me up was very informative and got me right with what I asked for.Solid.
Good prices and very happy with my purchase will go back and take the regal to get all around system 👍👍
This place is okay if you want to pay extra for equipment and their mistakes.Have brought three cars here for tint and some sort of audio improvement.I got an okay deal in person but the price was different everytime from when I would call in advance.I never just show up, I want a price range and it changes by a couple hundred if your not paying attention even with the same equipment I had asked about over the phone. The selection of equipment is nice but if anything goes wrong they expect you to pay for their mistakes.My tint had bubbles and they charged me to change it but I only got it a year ago max. My other car I got tinted closer to home and same problem, but no fee. Had my receipt for both. His explanation was, the workers gotta get paid too..So take advantage of the customers with your mistakes to pay your employees?I had a problem with my battery when the touchscreen turned on and I called to ask if they can check it out and they said I would need to leave it all day and I would need to pay if they found something not working.....Over time this business became money thirsty.
I was stuck between two radios and thankfully Gilbert was able to give me two separate price quotes so I could make the decision that was best for me. Once I chose the radio I wanted, the staff were super friendly and efficient. It looks great and they even gave me a quick tutorial on how to use my fancy new radio before I departed. For the first time since Ive had my car, I finally got to play music, have a radio, and gps! Super happy and grateful!
Best stereo and wheel shop has a advanced camera system for my mirror for about 400 bucks, sorry brother I burnt the coffee maker
I brought them an install kit wiring harness and a 2 din head unit the installer left me with the worst install I have ever seen in my life he cut into my Tacomas factory wires and used black tape that gets all sticky he just twisted and taped no connectors no solder amateur he wishes what a lame
Good place to shop at, cool deals i will come again and recommend my friends,,, I bought accessories they gave me a good deal, thanks planet stereo, good crew😘
Good customer service, but went with a local competitor. Their price for the same alarm was $150 more.
Sales staff was great.
I had my nephew go in and get prices on an aftermarket unit and their parts prices were fair enough but when he asked about installation the true nature of salesman came out. The price of the unit was170, but after they added in the cost of all the additional parts needed to make it work properly in his vehicle, apnd installation, it jumped to just over 800 bills! Ouch, thanks, but no thanks.
I had a bad installation i have been trouble with the stereo and the amplifier it gets out of control the volume and it turns off and the same with the amplifier they took a long time to install and they charge me a lot for everything 👎
Came in as a walk-in. I was looking to install a new stereo in my Pontiac Vibe. They took me right away. Al was very helpful, he showed me a couple options. I picked out a stereo and he told me upfront how much everything would be. He said it would be a 1-2 hour wait but only took 40 minutes. They have an area with couches for you to sit and watch TV. When it was done Al walked me out to my car and showed me how to use my new stereo. I was very happy! I love how it looks and he assured me it has a warranty so if anything happens I can bring it back. These guys are knowledgeable, helpful and fast I definitely reccomend this place.
My brother recommended this place to me and boy was he right. I came to get a stereo installed and they definitely took care of all my needs and concerns, plus some. The customer service here is excellent no long waits they took me as a walk in and installation was fast. I felt very comfortable and in good hands with both Gilbert and my technician i will definitely be coming back here soon with my other vehicles. If you need work done on your car stereo etc... even just a question or just information i would definetly recommend Planet Stereo to you.
Let me start by saying that they guys here do an outstanding job, Ill always pass by this place and after doing some research and reading some reviews I decided to take my business here, so let me say that Gilbert its an excellent salesman he answered all my questions and hooked me up with a great deal on my Viper alarm and Tint windows thanks man and the installers for an awesome job! Also talked a bit with Ali about a sound system for my truck, he offered a great deal so Ill come back for sure! 👍🏼
Best stereo place! Highly recommend, I had a whole sound system installed and the customer service was 10/10 and the installation was 10/10. Amazing prices and an even better staff! I am sure to come back for work on my cars in the future.
Haven’t been here in years due to living in Pasadena. After visiting several shops in my area and being disappointed with the selection I made the trek out to Planet Stereo. I should have done this first! Walk in with my 2year old and instantly greeted. The staff where happy to help and, at first I did, leave you alone to wander the store. After getting the lay of the land I asked for advice for the setup I was looking to add to my F350. Staff was very knowledgeable and showed me the stuff that I was into while comparing it to other styles and brands. No pressure to buy more expensive toys, I’d actually say they where happy to sell me what I wanted. Answered all my questions and weren’t coy when a question asked to them needed a question answered by me back.This is a full service shop. Stereos, speakers, subs, amps, enclosures, mounts, wheels, tires, truck/ATVs lifts and lowers, if you want sound with what you’re doing they can make it happen. Will be coming back to flush out my truck
Better off buying online, but I wanted the extra assurance of buying the right install parts... So I over paid here.They are very knowledgeable, so I threw them a bone.
First time for me here, i called over the phone and spoke to Jay. Let him know what i was looking for. Soon enough went in Sat. Got a great deal for a reasonable price. He was very knowledgeable about all his products. I felt welcomed, friendly environment with no pressure on making a purchase that same day. I left satisfied and will be coming back for my next upgrade. I would recommend this place to anyone looking to bump up their sound system!
Walk in service totally welcomed. I got my car stereo installed fast and for a good price. the whole environment of the store is relaxed and welcoming so glad I chose this place. Big thanks to Gilbert and his team.
This place is way over priced!! You can find the same product for half the price on Amazon...then install yourself or find someone too install it!!
Must say the staff here is amazing very respectful and honest they take pride in there work and there dedication to make here customers happy is beyond excellent I definitely recommend them to anyone looking for a great car system. Al is awesome thanks guys for your help.... 👍🏼💯
Good customer service really helpful
I had a new dash unit and speakers installed last year. Price was reasonable. From what I can remember, the salesman was a fast talker and tried to sell me additional items. Today I had the equipment they installed taken out to be put in my other car and I find that the dash unit and speakers are labeled refurbished. 1 star for them for being crooks. Beware.
First time customer here and right from the start, I loved the customer service. I needed 4 speakers installed into my car and the results are amazing. No mess or bad finishing, the car looks perfect. Very low prices and excellent service. I am very happy and ill be back for sure. Thank you Planet Stereo
Fast & friendly services, competitive prices and inventory.👍🏿
Gilbert did a great job on my GMC terrain thank you very much Im very pleased
Amazing service and employees. If you need a hookup on name brands just come to Planet Stereo. Also their warranty and installation is the best. Very happy with the system they installed.
Great service!
Al hooked it up got my car sounding good 🤙🏽
Went in to put speakers and a new touch screen in my subi and they did a great job. Good customer service and fast at installing.
Fellas here are great at what they do. Koo prices and good equipment... installed quick and professionally done too...
Stopped in last week after talking to Jay on the phone . Was looking into getting a back up camera and head unit on my work truck. Asked him every question possible and told him if prices changed that we spoke of that I would turn around and walk out . He didnt hesitate to break everything down for me and explain everything about the unit I chose which is the Pioneer 8200 NEX the best unit ratings wise and user wise out right now and they werent lying consumers wise . Jay didnt lose his patience not at all and the questions I ask are kind of annoying and Im indecisive he made sure the camera was right and explained about the android auto and car play differences and all the different units out I chose the one I want and got my camera and new Memphis front speakers sounds great and unit even better . Thanks Planet Stereo for taking care of me and Thank You Jay and your Team at Planet Stereo you guys are the best will be doing more business soon !!!!!
Simply THE BEST!!! Been coming here for years and years. Since High School . they always do a great job and have the best prices in town
Came here to get an auxiliary port put in my prius. They were very respectful and very informative. The prices were lower than anywhere else in the surrounding area. Definitely would recommend this place to anyone.
This place is awesome! Im on leave from Kentucky and took my car in to initially get just a stereo install but ended up walking out with a complete system for my car. VERY knowledgable, friendly, and not pushy. Asks what you want and what you want to spend and puts together the best package for you. Gave me military discount and free installation. Installation is the best Ive seen in a long time. Clean and professional install. I will continue to go back here
This place is amazing they are so helpful and patient. I got my car tinted bought a radio and alarm. I was referred and will definitely send my friends. i saw some of the reviews and was hesitant but im so glad i came best experience in buying anything ever. I wasnt pressured and Alex took his time to show me my options
Very reasonable price, willing to work with you and your budget. Great place to come, I will definitely be coming back in the future for more products.
Ali hooked me up with great sound for my car at a great price, been going here for years. The service on the car is very timely. When they say 2 hours, it means 2 hours. Buy from these great people
Planet Stereo is very AMAZING! I started out with a budget and they didnt only work with me they actually made me feel at-home. If you really know whats good for you dont go nowhere else but here.They ARE the definition of experienced PROFFESSIONALS. As they say (Do It right the FIRST time)!
I got my dash cam and rear view camera in my car. Great work super nice and great service . I was referred here and they didnt disappoint will come back again. Alex was very informative and helpful .
Really helpful place and good deals + fast work. My car sounds great now..
Great work they fixed my stereo problem that was done by somewhere else ans it sounds great now !
Ive been coming here for 12 years. Never had any issues with price or installation. Always been informed of any problems before install continued. I will only shop here. Best prices in town great customer service
Terrific people,are great here they are really helpful,prices are great good place to have your stereo install they have been very good to me.
Gilbert and Anthony were very helpful and informative, I was in and out with exactly what i needed in half an hour. Would definitely recommend.
I installed an AUX port for my old car so I can listen to internet radio through my radio speakers. I received higher quotes from competing companies so I selected Planet Stereo. They explained in advance how their solution will work and after the installation walked through how to use the AUX port with my radio. The installation was done elegantly, so the wire and switch can be hidden when not in use. The installation took about an hour and everything is working as expected.
Great customer service. They really took care of the whole staff is great and takes care of there customers I would recommend this place
Came here to try to buy a car stereo but the same one I saw at a retail store for 150 this guy was selling it for funky told me 380 thats more than a double markup not only that he kept on trying to Bar things that you dont need like car salesman I wouldnt come back here again
Gave me a great price and have outstanding customer service
Got hi-end speakers for very reasonable price and got wires ang grills for them as a present! Thank you Mo!Nice stuff, very interesting equipment choice for those who really know something about car audio and for those who just need their car to sound good)
Very professional and very fair pricing. Thank you Gilbert!
Came in just to have them check my radio no charge, spoke to AL he gave me a package deal I couldnt refuse excellent deal so I couldnt say no. They even bought my old radio off of me and I didnt even buy it from them I was really satisfied I will definitely come back here again.
I loved it! The hooked it up and were pretty cool to talk to! And i love the work they did on my car
Lies And false advertising. They don’t price match and only want your money. USA audio is better and cheaper.
What can i say about planet stereo there the best people friendly honest go the extra mile to help you..i needed a speaker wire connection for my home stereo gilbert and david custom made me a speaker conector..thank fellas!.i get to enjoy my old school home stereo...
Very friendly and helpful...My truck sounds great, exactly the way I wanted it to sound...Definitely coming back for all my stereo needs...
The staff here was great I bought a stereo from them a year ago unfortunately we got in an accident and pulled out the equipment so when we bought a new car they installed the stereo and a new amp Jay was great in helping us out I would recommend to everyone I know they got a customer for life GREAT JOB GUYS till next time.
I had an andriod double deck installed in my car. It had a backup camera Bluetooth GPS, microphone. The super buff guy who works there gave me an incredible deal on the install. Less than half of what is the going rate. The install took longer than expected due to my buying the wrong parts. They had to custom cut the mounting bracket. They kept their word on the price and still did all the extra work that my install required.I love my new radio and install.Highly recommend this place!!
I came in this morning for a tire change, and I ended doing an alignment as well. The staff was great and the service was fast. Great place.
BEST CAR STEREO SHOP.. BEEN GOING TO THEM FOR 10 PLUS YEARS THANKS GUYS
Sales person friendly and easy going.Big store and plenty of employees to get the job done.
Not very good service. One of the workers sounds like he doesnt a thing about anything. The no return policy is a joke. Never going back again for anything
Legit place professional!
Anthony is the man and his crew...hooked up my sound and crispy clear with the right wiring and all on my nissan hatchie versa note this morning...good vibe people & best service.
They are talking a lot, saying any prices… and they promise to give discount but not serious about, just word without deed.
Good service and fast installation.
Gilbert and Anthony best customer service awnser all my questions and walk me thrue steps to install not audio with no charge and gave free cramps for cables best audio place cheapest price and super fast customer service
Fourth drive to planet stereo!!! I was completely disappointed on the End results service. I asked for Alpine cameras and ended up with some cheep A%^* cameras on both my vehicles. Learn a valuable lesson take your vehicle to an authorized real Alpine dealer shop that will backup customers from getting ripped off!!!!!!
Great help amazing experience great prices
Outstanding service always come here and Im very satisfied with their service👍always willing to make customers happy youll walk out satisfied here best place in town very professionally
Wonderful staff ... excellent product .. been coming here for 2 yrs highly recommended...
Gil is awesome I recommend all to give them a shot they will not disappoint
Had a great experience! I THOUGHT the wiring for my stereo was loose, so I brought it into planet stereo in Covina. The guy was very helpful and explained a lot of my uncertainties. He informed me that the wiring on my passagenger side was the problem, and fixed it no charge. PRICES WERE GREAT! I recommend this place to everybody, they can help you with any questions you have.
Great place great prices really good customer service
This place is great !! Had alarm and tint done on my Honda I recommend them and there staff to everyone !!
Sorry to say I am a local who had drove by for years and always wondered how good it was, walked in on a dead Sunday afternoon, fearing I would be bothered by guys wanting to load me up with expensive car stereo, found the opposite wandered the place for Twenty minutes with not a single question. Spent my 900.00 elsewhere.
After talking to J he offer to help me out he cares for his great customer service.
Awesome place to come they have great prices! I got out in an hour, got a backup camera and a new stereo!
The Work Was HONEST and Fair Price Work 👌
They were very helpful and kind and I would go back again and also send people to them great prices and friendly people
Warning: Stay Away They Will NOT honor ANY warranty. They will not fix any issues even a day or two later. They will harass and blame u for their shoddy work and ridiculous customer service. This is really a 0 *s review. I will never ever go to this place again. They owe me $250 for a viper alarm and killswitch. And $800 in repairs. Heres why...I had just purchased a 1972 el camino. It was a gift from my father. So we naturally went to get an alarm system & killswitch. We were ignored as we looked around. I guess being a female they figured I didnt have $ or know anything about cars. They were of course completely wrong. I purchased said items and talked to their service guy. It was clear he wasnt used to working on classics but reassured me he could do it. 1.5hrs later the job was finished.Although we had to have him hide & fix exposed wires.A day later my car started having trouble starting. By the next day she was completely dead. They sent out a guy to check to see what the problem was. Obxiously all he did was try 2 start it 1x and then blamed my alternator battery and starter. He didnt even bring any equipment with him.Cut to towing her to a real mechanic shop... After he went through the entire car, he discovered the wiring was done like a hack job. These idiotsconnected 18g wire to 12g wires- something ANYONE with experience knows u NEVER DO! They ended up frying my distributor starter ignition ignition coil and All the electrical. I was out of a car for 3 weeks and it cost me $800. The mechanic even said he would testify in court that the work that was done was clearly done by someone who had no experience or business messing with electrical wiring in cars.Of course when my fiance and i attempted to bring this to their attention over numerous phone calls and trips to the shop, they immediately denied everything, told us it was our fault, and threatened us that even with proof they would never fix our car and were ready to let their lawyers drag it out in court, which would cost us more time and money.Theae guys are the worst and i would advise u to take a painful leason from me and stay the hell outta there. What they do might work for a min. But i Guarantee u the min It doesnt they wont give a damn bcuz they already got your money. Thanks for nothing assh+++s.
This is the place Ive taken all my vans and trucks, best customer service from Alex and crew. Top notch!