They had the item I wanted. They gift wrapped it and threw in half a dozen free items including an engraved perfume screw top. I cant speak to the product, as it is for my wife. She says the stuff is really nice. Best birthday present ever!

It always amazes me how fragrances can be combined to create the new scents. The candle scent fills up the room and leaving such wonderful feeling in the place where a person step into. The skin feels soft to the touch and smell beautiful after using the bath and body products. Of course, the customer service is for everyone to judge why she or he would love to come back for more.

Very rude and unfriendly customer care at that store!

JO MALONE LONDON at the South Coast Plaza Mall is so well stocked and decorated. The customer service is excellent, clean. Safe and easy shopping for a *smell good experience during these challenging times !

Product is good, but service so so..!! 😥 (Product box is small, Did not get sample. No discount.)

Tiny but good service.

The service in the store was the worst. There was no explain, no box or sample of the product. Please never go the store.

Stopped into the store to check it out. I didnt know much about the brand and was curious. Brett was kind enough to tell my cousin and me about the brand and showed us combinations of scents that we liked. Ended up purchasing some bottles and could not be happier. I like that you can mix or wear alone the perfumes.

Soap is great, home fragrance not too much, voluspa is better.

Good selection. Patient staff.

Everyone always greet you with a smile

Fantastic customer service

Dont remember

Always stellar!

Excellent attention. I love that chic and obvious atmosphere, the aroma of Jo Malone boutiques. Its always a good time for a Jo Malone fragrance.