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Star Motor Werks
1731 Superior Ave Suite B, Costa Mesa, CA 92627, United States
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Star Motor Werks
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Mi
Review №1

Had Star install a new heat exchanger and HE pump on my 04 Mercedes E55. Chris was very friendly and helped me make plans for future modifications. He also inspected my car during the install and gave a quote for the parts needed. A great shop with people who genuinely enjoy what they do. Will definitely be going back again for more upgrades!

Br
Review №2

Thanks for all you do Chris. I Appreciate you taking care of my cars just like they are your own. For anyone who has a Mercedes Benz that is looking for your go to shop. Chris at Star Motor Werks is the man, take your care in once and you will be back every time. Straight Forward, Honest and always has the customers Best Interest at Heart. Will never charge you for things that you dont need. I would recommend to anyone that has not already been to visit and you will see for yourself what im talking about! Chris thanks again and look forward to seeing you at the next event. ;-)

Sa
Review №3

You can read the other reviews to get a feel for the quality work you will get here at Star Motor Werks.What Ill add to this is that this is the place if you want a dealership level service experience with a more personal (and less expensive) feel. This shop is state of the art and the owner Chris knows Mercedes on a level that only someone with a passion can.When you take your Mercedes here, you can rest assured that whatever issue brought you in, is now solved when you pick it up. If one word could describe this place, its PROFESSIONALISM.If I had to take my car to only one place to be serviced for the rest of my life, Star Motor Werks would be it.

De
Review №4

Chris Mattox is THE best! I wont take my cars anywhere else. Super nice guy who knows what hes doing and provides excellent service. Star Motor Werks goes above and beyond. 👍🏻👍🏻👍🏻👍🏻👍🏻

Je
Review №5

Chris and his team are amazing! I’ve been seeing him now for a little over a year and he’s helped me quite a bit. I still have warranty and yet he’s honest. The dealer blew me off a couple times about a clicking noise I experienced and he told me what was wrong and put it in writing, and the dealer corrected it. Today maybe the most fun I’ve had with my GLE63. I had it tuned and it’s an animal. Yes, he’s a little drive from my South Bay residence but it’s worth my time. He’s super professional and knowledgeable. If you’re in search of greatness and camaraderie then look no further.

Da
Review №6

If you need any service for any late model Benz go here for better and less expensive service than an MB factory dealership. Owner Chris is best as they come...man with a plan.

Am
Review №7

After doing some research and talking to some close friends, I decided to go with the Eurocharged Canada tune for my 2017 c63. I spoke with Eurocharged Canada over the phone and found that Star Motor Werks was a reputable shop, which supported their tune. I pulled the trigger and had Chris install the tune for me last Friday and Im glad that I did. Chris and his colleagues were all very professional and after just a few hours my car was tuned and ready to go.Ive went ahead and driven my car quite a bit over the weekend and I can say that throttle response is significantly improved, power delivery is also drastically improved from before and I love the burbles that the car makes while in S+. Oddly enough, it feels like general drivability is much better now too (comfort mode feels even better now, before I had significant turbo lag after hitting the throttle) and there is no jerkiness based on what Ive experienced so far. The car just feels much more responsive and I feel like this is how my car shouldve come out from the factory.Apologies for the wall of text, but its safe to say that Im pleased with my decision thus far and look forward to having more stuff done to my car in the future. I would highly recommend this shop based on my personal experience.

Be
Review №8

Best Mercedes Benz Amg service in town!!!

Er
Review №9

Came here to have my Mercedes checked out as I felt the dealership was trying to charge too much and say I needed stuff that was not true. Chris came highly recommended and also has great reviews all over online.Brought my car in and he was very professional, clean facility, employees are really nice, knowledgeable, and he seemed to have all the current equipment and tools.He called me a few hrs later and explained what was wrong with the car, sent me pictures of the part, and got me a qoute. Had him do the work and couldnt be any happier with the level of service he provided.Great shop for any Mercedes needs.

A
Review №10

Chris took time out of his busy schedule to help me with some issues. He wouldnt let me leave till I was 100% satisfied. This is how everyones Mercedes mechanic should be. Very happy client here!

Br
Review №11

Star Motor Werks has always taken great care of my car and I trust that will never change. Timely updates on the progress of the work being done is key, and they never miss a beat. Fair price and great work!

Ma
Review №12

Excellent customer service!Chris and his team were extremely professional and efficient while servicing my AMG today. I would highly recommend Star Motor Werks.

AJ
Review №13

Incredible service from a knowledgeable shop!I live a long way from Sunny California andI wanted to upgrade my open diff in my 2012 AMG C63, but didn’t know exactly what I needed to do the job. Star Motor Werks to the rescue.They told me what I needed for the job and put together a parts “kit” for me. They were super friendly and cool about the whole thing and even gave me some tips that made the job easier.Definitely recommend these guys!!

Jo
Review №14

Price is goodService is excellentKnowledge is unmatchedIts hard to find a trustworthy mechanic for any car let alone a luxury cars. But I found mine!When I finally decided to buy my first Mercedes, I was searching around for different shops and I was referred to a few. I found Star Motor Wërks because all the others were disappointing in service and what I believe to be overcharging. Chris at Star is phenomenal in his service and he also washes your car for you. I thought he only worked on AMG cars because of his reputation but in fact he does all Mercedes models. I would recommend him to any of my friends!

Ke
Review №15

Great knowledge and service! Quick turn and a fair price. I appreciate that they specialize in Mercedes.

Ju
Review №16

Hands down, the BEST Mercedes mechanic shop in Southern California!! Found them through our Mercedes car club and they take care of everyones car. He takes the time to explain in detail repairs, recommendations, service requirements and knows what hes doing. Growing up as a race car mechanic I know theyre extremely knowledgeable. Its nice to feel comfortable leaving your car with a mechanic and know it will be very well taken care of. A must go to spot for your Mercedes vehicle.

Da
Review №17

Chris is highly knowledgeable and efficient; his shop is clean and his employees have a great attitude. I would recommend Star Motor Werks to anyone for any repair necessary on a Mercedes.

Ci
Review №18

Excellent service! A++++++Chris and friends at Star Motor Werks left me with a great impression of their superb service for my Mercedes. They took amazing care of my 2014 C-Class. Their pricing was very fair and they even included a wash (which happens to be from my preferred car wash service, Beach Cities Car Wash).Ill definitely be returning to Star Motor Wërks for future maintenance and recommending them to friends and family.

Ma
Review №19

Excellent Service - Solid Knowledge - Impressive InitiativeFor any MB owner truly looking for that garage that provides everything a dealership offers without the dealership prices, wait times or up selling - This Is Your Spot!

Ro
Review №20

Excellent service, friendly staff. Complimentary refreshments. Netflix to keep the kids happy. They truly care about you and your car. Waiting lobby area was modern, nice seating. Would recommend to others!

OC
Review №21

I have owned about 20 Mercedes-Benz vehicles over the past 22 years and obviously have seen my fair share of repairs and repair shops. Although most of my cars did end up at the dealership for service under warranty, recently I have found myself with slightly older cars out of warranty. My friend recommended me to Chris who reminds me so much of myself when I was a small business owner. Chris certainly understands the value and importance of customer service and in my book gets 5-stars. Chris is responsive, listens to your needs and most importantly, he takes care of business by making the necessary repairs to your car and delivers on-time with results. In late November my 2009 E63 needed new motor and transmission mounts, along with a transmission service. Chris was able to offer me much better value over the estimate the dealer gave me. Chis also found some very obvious other issues that the dealers multipoint inspection process just flat out missed, like algae growing in my brake fluid reservoir, What? How did the dealership miss that one? Chris doesnt know this and probably wont until he reads this review, but for about 5 years from about 1998 to 2003, I was a secret shopper for Penske Mercedes in West Covina as a secret evaluator for their service department. My job was to write a report for every service they provided for me and to send a detailed report of each service experience to their general manager. I am pretty sure that I was responsible for dealerships providing Mercedes vehicles as loaner cars as one of my reports early on was to send the message that having Enterprise car rental provide me with a competitors vehicle such as a Chevrolet, or Nissan was a bad idea and that Mercedes was missing the mark and the perfect opportunity to have active Mercedes owners test drive a newer model of Mercedes and potentially create a new sale based on their existing clients loaner car experience. Ever since my report and Penske starting their Mercedes loaner car program, all other dealerships seem to have followed suit. Chris was able to loan me a Mercedes ML on this service, which helps me out a lot since I live a good 30 minutes away, but he doesnt have new loaners. At this point, the loaner car isnt as important to me as getting a fair price and excellent service, which is exactly what you will get from Chris and Star Motor Werks. One last, and potentially very important note to add. If you have an AMG car like I do, you understand the additional complexity that these cars come with. Chris is probably one of only a few AMG experts around, so dont just have anyone service your AMG car, you really need an experienced technician like Chris and his staff to do it right.

Ma
Review №22

I have used Chris of Star Motor Werks as my primary mechanic for years. Not only is he extremely knowledgeable of late model Mercedes Benz vehicles, he also specializes in slightly to highly modified AMG vehicles. Chris has done repairs on my E55 ranging from scheduled oil changes to a complete motor replacement. Fast, Fair, Professional, Mod Friendly and easy on the pocketbook. What more could you ask in a certified Mercedes technician? I would recommend Star Motor Werks to anyone and everyone.

Ti
Review №23

Superb service! Hands down! Chris and his staff are the very best. You will not be disappointed

br
Review №24

Chris really knows his stuff.

Information
25 Photos
24 Comments
5 Rating
  • Address:1731 Superior Ave Suite B, Costa Mesa, CA 92627, United States
  • Site:https://fixmymb.com/
  • Phone:+1 949-903-5434
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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