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AutoZone Auto Parts
744 W 19th St, Costa Mesa, CA 92627, United States
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AutoZone Auto Parts
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Al
Review №1

They lent me a set of torx wrenches to determine the correct single tool I needed, which they had for under $10.

Da
Review №2

Went here a couple days ago to buy brakes for my truck. Best service I’ve ever had. David even help me take my brakes and rotors to my truck. I’ve been coming here for along time and will continue to do so. Thank you for the great service.

Da
Review №3

Came in to this store last week and the managers David and Joey help me get in and out of the store with a new battery. Excellent customer service. Thanks guys!

Al
Review №4

I arrived 9/3/2021 at 9:45 for a quick purchase and They closed early for some reason even tho there hour say 10pm closing and its not that the employee closed 5 min early no it was like 15 to 20min very unprofessional and inconvenient and there were plenty of people they were also upset.

pr
Review №5

Good service and friendly service recomend 100%

Da
Review №6

This place is awesome. Customer services is the best. Thank you Robby and Joey.

Ge
Review №7

Friendly helpful staff, thank you!

Pa
Review №8

Always ask me for my reward card....this time not at all. 😣

Mi
Review №9

Bad experience with manager.I will never come back

Mu
Review №10

Fast service on 2 defective cans of fix a flat, exchanged for effective brand.

Ho
Review №11

I was having electrical problems with my car on the way to the orange county fair. Entire staff was very knowledgeable and helpful. Best experience in years!

Ra
Review №12

The best place ever

Br
Review №13

They were a little reluctant to help me! And the young guy cashier was trying to say they had only 1brand of the item I wanted and said it was very expensive and come to find out No they did have the same thing and a lot cheaper!!!

Bl
Review №14

When you are an awards member if you make a $25 purchase or more youll get 1 point. Collect 5 points and that gets you a $20 discount off your next purchase its worth it.

Ru
Review №15

Walked in never greeted. The manager David was rather bothered to help. I guess he has other priorities than helping customers.

JS
Review №16

Walking distance from work. Always good service, well stocked. Even with the pandemic.

St
Review №17

Good people.

Ju
Review №18

Yesterday 6/24/20, I went to Autozone on 19th St to get some auto parts. Door says must wear mask. Yet at the store counter there were 2 employees older male and younger male wearing gray shirts not wearing mask. I did catch the name of of the older guy which was Robert/Store manager helping a customer. However, the customer was not even wearing a mask that he was helping. I walked out! There are strict orders from Governor about wearing face mask in public. Went down the way to OReillys and they were wearing mask. So I bought from them. I know people who have passed with COVID. SMH!!

Ma
Review №19

Needed a few things for my car very helpful knowledgeable staff member clean store plenty of parking

Ri
Review №20

Compettitive, prices, with outstanding service, los of freebies, free batery charge, they also help with installation on wiperst too, you just have to ask two thumbs up!! All comes with Frienly service.. ho I almost forget! Very Fast service...😃👍

Ma
Review №21

Great customer service.

Mi
Review №22

Absolutely excellent customer service. I want to say the lady who helped us was Alice or Alison 😬. But the only lady there...anyway amazing service very helpful from the second we arrived until we left.

Cr
Review №23

Not much of a do it yourself mechanic but do use fuel additives and car maintenance stuff like cleaners and polishes. I always find what Im looking for at AutoZone and the staff is usually helpful. On this trip they were running a promo on Lucas fuel additives so I picked a few up. They have a points plan that will give you $5 back after you spend $50 or a $100 I cant remember.

Gu
Review №24

It’s very comfortable this place the costumer service was great

Ji
Review №25

An average auto parts store with average prices.

Ma
Review №26

Free tool rental is really convenient. They charge a $60 deposit that is refunded once you return the tool. Pretty great. Good service and good selection, call ahead to make sure parts are in stock.

de
Review №27

Great service and friendly staff..

Mi
Review №28

Friendly staff and quality products.

Ad
Review №29

These guys are great. They always work hard to find us the right part, or test starter and alternator with out pushy sales. They always recommend the part and offer a quote. But never make you feel like youre bothering them. Highly recommend them. 😊

RC
Review №30

Good prices and usually they have what you need.

Gi
Review №31

Speedy and good customer service

Er
Review №32

Excellent customer service! Karen and Ryan went the extra mile helping me, with great dedication even though they were insanely busy. They were very kind and caring. Thanks again!

Mi
Review №33

This is the Auto Zone I normally go to if I need anything for my car. They seem to care a great deal here in terms of service and I cant immediately recall a time where they led me astray with parts. Wish the store was a little bigger for more selection but when push comes to shove, I cant complain about what theyve done for me here.

ma
Review №34

You get help right when you walk in. And get your thing as convenient as you like.

Th
Review №35

Author the UCI Math student was very friendly and offer great service. I would highly recommend this Auto Zone .

Ni
Review №36

Always delivering our parts in good time! Great customer service too.

I
Review №37

Robert was argumentative and was unhelpful after he ordered the wrong starter. I was not upset about this accident nobody is perfect and I thanked him for his help and he completely ignored me, very poor customer service in this store .

Da
Review №38

Have the parts you need for the do it yourselfers. The friendliest staff at any AutoZone I have been to.

Jo
Review №39

Nice peoples

Th
Review №40

Javier was awesome. Great customer service. He really put in the time to help me.

Ri
Review №41

Manager is the best! A good listener for those of use that dont know what the hell were doingThx.

Di
Review №42

I have been here 6 times now to pickup different parts for my car as I fix it up. The service and pricing has always been great. I have never been stuck in the location for longer than 10 minutes before getting everything handled.

Sh
Review №43

Went here to use the OBD2 tool, to help diagnose my check engine light; and I was helped right away.

K
Review №44

Customer service was great! They looked up my item and took me to ho get it. Didnt have enough of what I needed, though.

Me
Review №45

My daughter and I went to this auto zone about 20 mins before closing last sunday evening to get a part for the car a clamp inside for the hose to the radiator and she got what was needed. And she attempted to do it herself replacing the clamp it was alot harder than thought it would be. The last 2 employees who worked there just got off and after closing the store were in the process of leaving when we asked them for help in replacing the old one. Arthur and Elliott both were extremely helpful we needed a better set of pliers to get it fixed neither of them had a pair we didnt have a actual pair one in a swiss army knife is what we had. When Arthur went back in and got a pair to use. Both of these employees went out of there way to help us both with changing the part and making sure it was on and fit properly they both didnt have to help us they were off work yet they did im a disabled person and i cant do much on my own really i try to though my daughter and i were really impressed with how these 2 gentlemen went out of there way to help us when they didnt have to. They really love there work it shows by how thry stepped up and helped us with our situation. My son whos a auto mechanic and the owner of the car had looked at it yesterday and was pleased with it, he was able to get away from his stuff in Corona and check out his car no complaints or problems he found from it. And so now i am leaving my review from that evening. They both deserve a reward of some kind for going out of there way that evening. Its because of them that we will go back to this store for all of our car needs. Thank you both Arthur and Elliott for your help that evening!!!

Jo
Review №46

Top notch customer service along with competitive or matching prices.Why go anywhere else for your auto parts?

Ph
Review №47

Well stocked. Very helpful staff

Sa
Review №48

Great prices and they even put in the third brake light bulb for me.

Ma
Review №49

AutoZone keeps my truck on the road. And also a great spot to get my parts for those whom need a mobile machanic

Be
Review №50

Cashier was Ok. Somehow ther was allot of confusion about my Duralast alternators warranty . Told me new part was arriving same day then was told I had to wait 2or3 days for part to arrive . Called next day and part was there . No one bothered calling me back about part Arrival. Bad experience but finally got my Alternator. My old Alternators pulley was defective. Not buying that Brand Again.

Ph
Review №51

Helpful with diagnostics on check engine light.

An
Review №52

Nice friendly associates. Fast service and fully stock inventory.

Cl
Review №53

Nice service!

Vi
Review №54

The help there was good and they were efficient all n all it was a good experience.

Ed
Review №55

Not my favorite place to go. They arent as knowledgeable as say orilleys and napa. But they have good sales on Royal purple on occasion .

Co
Review №56

The employees were helpful and even let us use their tools.

Ma
Review №57

Great service store. Su pl dr heloful

Ma
Review №58

Very attentive workers there. Got everything we needed in less than 5 min.

Ma
Review №59

Employees are very nice... They always have what Im looking for.

Ja
Review №60

Very helpful staff here. Quick service

Cl
Review №61

Great service!

Ga
Review №62

Good crew. Get you some tree air fresners

Te
Review №63

Good service sometimes got better

Ce
Review №64

Customer service was excellent! Really friendly and answered all my questions

Kr
Review №65

Usually Autozone is a 5-star experience, so I will shop the others, but this one has HORRIBLE SERVICE. I went in to buy hubcaps. The last set I bought didnt fit right (required zip-ties to get them to stay on b/c they were too big; every time I have my tires rotated the guys at the shop forget to zip tie them back, so they fly off *again* UGH), so I asked if hed be kind enough to come to the my car with me to make sure (before I bought them!!) that these fit my tires. No can do. The size on my tire should be correct. I had to practically beg him to go look AT the tire and tell me which size (I have no idea where the heck the number is!). He said it was 15. I bought 15. I tried them out before leaving. Theyre too SMALL this time, but shouldnt look too ridiculous. Ill be zip-tie-ing again, so I dont have to deal with that schmuck again. But every time I see the ties I am going to curse that mans name. Moral of the story...shop at other Autozones. But buy hubcaps elsewhere completely.

Ja
Review №66

So BAD!!! I ordered headlight relay, and been told that it was gonna be at the store the next day. Came in twice the next day for nothing and did the same thing the next day and still nothing. Wasted my gas and time. Horrible experienced!

Do
Review №67

Service is great here, always helpful associates. Store is kinda small, but cant complain cause the customer service is 5*

Le
Review №68

They always help me with a big smile

Ja
Review №69

Workers were helpful and store had the parts I need.

An
Review №70

Quick service, clean store

ZE
Review №71

Great place for anything automotive.

mb
Review №72

Good selection but high price on parts

Ri
Review №73

Cant beat the counter service & great prices.

Da
Review №74

Dont believe the website that says something is in stock. Two batteries supposed to be in stock were not after driving 30 minutes to get there.

My
Review №75

They were very helpful..he found just what we needed!!

Ri
Review №76

This store location sells cheap parts baught a battery 6 months ago later it went bad........!!! No change. All rebuilt nothing is really newHad a big hassle they dont honor warantee warning buy parts here and be sorry and out of 209 dollarsBest thing to do is keep looking for a more reliable place .parts batterys made in China is what they are buy for pennies for sell for way expensive .....

Em
Review №77

Daaaam savage

Fr
Review №78

They had blinker fluid

Tr
Review №79

Great prices great staff love this AutoZone

Da
Review №80

Failed to find certain things so guessing there supply source is pretty limited.

To
Review №81

Customer service sucked more than ginger with cotton mouth.

Je
Review №82

Very helpfull staff and clean store

Ni
Review №83

Very helpful and understanding

Ma
Review №84

I called to make sure they have the part I needed in stock, they said yes, and then after I spent 2 hours to get there it turned out they dont have it in stock.

Ma
Review №85

Very helpful. Even gave me some tools to fix my problem!

TO
Review №86

Manager was very friendly and helpful

Fr
Review №87

Really nice people great service! !

Di
Review №88

They were very helpful and knew their store layout well found the tool I was looking for with no

Jo
Review №89

This guys are great, very helpful and nice .

Ke
Review №90

Got all the help I needed.

Ce
Review №91

Best place for auto parts

Ni
Review №92

I nominate Javier employee of the month. Give that man a raise!!!

Am
Review №93

Super knowledgeable about everything.

Al
Review №94

A wide variety of items for your car, always check online as you may find most things at a lower price somewhere else.

ga
Review №95

Found all the best parts

St
Review №96

Good stock helpful employees

Ti
Review №97

Clean Store Efficient workers are a bit testy.

ge
Review №98

Good customer service.

Ho
Review №99

Horrible service. The entire staff should be swaped. So sad they hate their jobs so much, they cant even speak straight!

Dr
Review №100

Great staff always helpful

Information
20 Photos
100 Comments
4.3 Rating
  • Address:744 W 19th St, Costa Mesa, CA 92627, United States
  • Site:https://autozone.com/locations/ca/costa-mesa/744-w-19th-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5520&y_source=1_MjQ2OTY1Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 949-642-1342
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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