Bertha and Chad are really helpful. Always happy to try to help you find what you need.

Great staff always helpful in many ways . Definitely worth going if your in need for parts or advice . Thanks Corey and Dan

Helpful and have free tool use.. battery testing.. and diagnostic hookup

Very well trained and intelligent employees.

Usually have what I need and if not they can order it, some of the staff can be rude but thats any place you go.

Very friendly and awesome customer service

Friendly staff. Helpfull. Easy transaction

I wouldnt even give a one star. Called to ask for parts for a brake job. The person on the phone who was difficult to understand,and was unable to comprehend what I was asking for. He became obnoxiously rude and hung up on me while I was trying to explain it. When I called back and spoke with Sean the manager he attempted to defend his behavior and was rude as well. I will go to auto zone they were very professional on the phoneand were able to understand exactly what I was looking for. Even though it was a little more moneyI would rather buy from a professional.

I was there 1time came back and the worker remembered who I was and had my part on counter.

Well informed and helpful employees

Free battery and wiper installation. Sales clerks have computer program access to look up parts for almost any car assuring you get correct parts for your vehicle. Friendly, knowledgeable and attentive service given to each customer. Garages who order a lot receive discounted prices and free delivery. Competitive pricing and cheaper than dealership prices.

Okay place for real basic items.

Very well organized. I was in a hurry, store is arranged with common sense. I was in and out

Ive been to parts stores where I dont get the same service as the men. Ive never had that problem here, not even the time I had to bring my baby. Everyone Ive dealt with at this location has been helpful, knowledgeable, and attentive. Theyve tested and charged my batteries, and tested my alternator, all for free. Ive asked for repair advice, and the advice I got was good. They were also friendly. Its nice to have people laughing with you when you do something silly (like hook up a battery backwards because of misleading black conduit). If you do your own vehicle repairs, this is a great place to come.

Chad was awesome he is a great help Everytime I come in for help

Free face friendly

Checked out my charging system for free. Never tried to sell me what I didnt need. They installed the battery I purchased, no charge. Would recommend them for this type of work.

At the Pomeroy Street store. Counter jockey couldnt find a spark plug by its NGK name (specifically NGK BR8ES, a very common plug). Their own website showed they had them in stock; I left with nothing. Auto Zone found them just fine.

This advance auto is always good fast friendly staff.

Good place close to highway, may have your part maybe not?

Im a former parts pro with another company.Good selection and most importantly customer service

You can usually get some good help from the guys that work here, every once in a while the hire a dud though. Well kept place, and they usually always have what you need.

The employee took the time to come and assist me with replacing a brake light even though I did not ask. I was pleased

They close extremely early, love the place but I needed full syn high mileage oil 5qt jug that was on sale for a great price (best oil on the market) but they only had it Im the 1qt jugs not the 5qt jug, well normally, actually everytime, they would give me the same deal but I would just take 5 of the 1qt jugs instead of the 1 5qt jug, but this employee that I was dealing with was be very abrasive and said no. It just so happens tha tf I went back to the store today. And avian no 5qt jug of 10w 30 but the employee on today just said take 5 1qt jugs ok stead and he will give me the deal. Moral to the story, even though I showed up 9 minutes before you locked the doors for the night, still put on a smile and present good customer service, I didnt know it closed that early. Don be rude to me and tell me no to something that Ive always been allowed to do simply because you have to stay 2 minutes later than you close. Your in retail, always be friendly and help the customer, not hinder them and be rude because of 2 tiny minutes. Good place though, just going to steer clear of that employee for now on!!

The staff here is beyond helpful.

Always so very helpful and I commend them for the Veteran parking spot.

Got what I needed. No problems.

Great people who are willing to help you find everything you need to complete almost any job!

Patience the GM is amazing and the staff there is friendly and informative

Great people

They help will the best service they can great people

Want there to get a in line gas shutoff and they do not have one of any kind gas line gas felters air bereters a lot of things no shutoff

They didnt have the parts I was looking for!!

Made easy. Chaz rocks

Love the fact that they install purchased items

My go-to place for grabbing what I need to repair my vehicles. Military discount and great service!

Unhelpful employees. needed tire assistance and the response I got was we dont deal with tires.. Interesting.

Great service. Had all the parts I was looking for.

Great staff and a military discount!

Best auto parts store in cortland

Knowledgeable employees, good prices and services.

The staff are very helpful.

Great service.

Advance Auto is my go to store!

The hand soap smells amazing!!

The employees had their buddies in visiting at the register holding up the line. Then the visitor backed right into me as he was to busy gosuping and joking with the emoyees. A very rude experience. They did have the item I needed.

Very helpful and fast service.

Very friendly and helpful staff.

Always has what is needed

What you would expect from a parts store nothing special.

Costly and slow customer service . This place is why people go online to shop .

Amazing service by Dave

Good people and good service

Good auto parts store.

My favorite auto posts store!!!

Ever ready to help

Good knowledge staff

They can get parts fast

Very helpful staff

Fast service

Good customer service

Great prices

Can be frustrating

Helpful and knowledgeable

Always helpful!!

10% off for military veterans

Great service

Good part

They have parts

Good

Poor customer service.

Ok

Poor

Poor service

Nothing special

Parts store

Parts

I bought a part 1 year ago and it rusted out.They would not warranty it.The original lasted since 1994.