Love the snapbacks i got as a first time buyer n will continue from now on purchasing from here

I would like to thank the great work by Merranda R. She is the best.

Walked in and found what I was looking for. Great, they have a big assortment.

Cant go anywhere else. Reputation speaks for itself.

The people at lids was great awesome service Great caps great staff cant beat it

No help from staff. Went into store 2 times in a four hour period and was met with same experience. They have no guide to measure a head for a ball cap. One staff member starred at me strangley when I asked if she had a sizing chart or something. She told me to just try on all the hats like everyone else. LEGIT. I know. Great to know Covid isnt a thing inside of Lids and we can all seek refuge there if need be. Matter in fact the whole place was over staffed and still cant get proper help. If I was the manager the product would be selling out the door and customer retention would be top priority. They lost 5 sales and Ill never return. Straight up.

Good selection friendly service.

Great hats

Good place for caps

Very helpful and knowledgeable staff! They are great with design and helped us find exactly what we wanted. Great manager and staff!

Excellent people and very willing to make their customers happy!

Has pretty much all teams attire

Got a custom hat for my husband. Turned out perfectly. Excellent customer service.

Nice selection to choose from

Get custom embroidery on your lids! Very good staff!

I went to the Lids store on Jan.14 Saturday to buy a knit hat with Pittsburgh Steelers logo on it. The people at the store told me I could pick the style of hat from there kiosk, after putting in my E-mail and phone number and paid for it using my bank card I ask how long until my hat comes in and there response was about 7 days. I went by next Saturday and was told it normally comes in the following Monday. I called on Tuesday and was told my order was canceled on Jan. 16 .I never received an E-mail phone anything saying my order was cancelled.I looked at my bank statement and on Jan.17 they withdrew funds of $ 32.46 .I called there help line and was told that my order was canceled and funds were not taken out on there system they have. Now Im out $32.46 and have no hat. They tell me now I have to go to my bank and have it printed out where they took out funds fax it to um and then they will send me a check and that takes another 7 to 10 days. Not only did I not get a hat they stole funds from me and I have to prove it before they will send my funds back. I have looked on line and several people have been done this same way . Is this standard operating procedure to take peoples money and draw off the interest until they send proof or say its only $32.46 and not worry about it. I will never buy anything from these people and I hope more people read this post and do the same . Very unhappy person because I will never be a customer there . I did go online and found the same hat at Sports City and its being sent UPS to my house

I love hats 🤣

Best store for any sports caps as well as good deals

Very helpful staff and I always find great hats here.

Great guy working there. Enjoyed browsing and talking to him.

Great experience!!!

Love the hats. Love the variety. Hate the prices

Too trendy...I was looking for a hat...not to join a gang...

Great caps, helpful people, definitely should be on your bucket list

I wont be calling this place, ever! Never again. Its rude hanging up on someone calling you back, just because its 20 minutes to closing time.

Great deals, friendly staff.

I got to badass Houston Astros hats on sale

The employee was very specific about the hat being done in 45 min . I returned an hour and 10 minutes later and the employee stated the hat would be done in 35 min. Very poor customer service, no empathy. Never returning.

Great service 100%

Never have my size in what i want.. 7 5/8

Nice Cachuchas

Great!!! Always a pleasant experience!!

Lots of choices with regards to 🧢

Chill

There you can find the best caps!