The nice lady manning the desk! She was kind and helpful and informative. The place is clean and well organized. Only complaint is not enough trash cans and SOMETHING inevitably gets briken when moving so it would be nice to find an available trash can
The good: 1. The facilities are clean and secure. 2. Front desk personnel are professional.The bad: 1. They insist on a declaration page from my renters insurance instead of simply proof of renters insurance. Thats a hassle. 2. They raised their rates on my storage unit after just 3 months.
I love this place and the storage is clean. Angie Margarita helped me out and her customer service was excellent. Would recommend and use this again.
I have had a storage unit here since 2014 and had no problems until this year. In March, my unit was broken into and last night as well. I was reassured in March that the after hours were going to be discontinued making access to the units on the property during business hours. Obviously, that hasnt happened and its disappointing. Managements excuse was that they were still waiting for corporate to make the decision on changing their access hour to only during business hours. Does it really take three months to make an important decision like this? Apparently, this is the fourth break in the last six months. We are definitely going to move to another storage place. I highly dont recommend renting a storage unit here.
Its a good product, but not good long term. Their prices increase every 6 months. By the time your ready to move, inflation already caught up to your unit and your stuck. So this is the most expensive retail price. The facilities are clean, units dont accumulate with dust, units are all in climate controlled area.
Horrible place to rent they are constantly raising the rent and if you are one month late they auction off your belongings. They have no regard of the financial or emotion loss covid has had on people. They are rude and are always after finding any way they can to steal another dollar from you. The only good thing about this place is the Manager I believe her name is Angelina or Angela. She presents herself the way a manager should. Her customer service skills are off the charts. Unlike the other lady Margarita who I believe is just the receptionist and is so totally rude.
Fabulous customer service. Margarita goes out of her way and provides great customer service! Highly recommend Cube Smart!
The place is well kept and initially renting the unit is super easy. Angie is the best but steer clear of Margarita unless you feel like being talked down to or ignored.
Margarita is a great person and helps out a lot with the customers and understands us don’t let her leave because you guys will never find someone like her she’s a great person
Angelina is the only reason I would rent here. She is so awesome. We need more people like her in management positions instead of the rude disrespectful managers like Margarita who make you feel like a scumbag for being late on your rent while your paying it off.
Angie was the planets friendlyest customer representative Ive truly ever had help me with a lot of care - help - and like family type heart n soul im a happy storage customer 4ever N ever give her a bonus n pay raise please 4 shes a KEEPER 4 SURE OK
Angelina and margarita were very professional, fast and nice. Would absolutely recommend this facility.
Very disappointed in management about my storage unit being broken into supposedly there is more criminal activity going on here than management wants to admit, I had very expensive items stolen from my unit and then went to the front desk to inform management about the situation and was informed by an them to file a police report. So instead of management going above and beyond to better assist management stated “oh it’s 3 o’clock I have to leave” and left me with a brochure figure it out for my own!Lastly if this happens to you with a unit you have in there facility they will respond with the same generic lame response so don’t expect much for any results.
Angie was helpful on helping me doing the smart rental
Margarita has great customer service and a great leader as well she’s awesome
Angie and Margaretta were great and very helpful, place is very clean and neat .
My new storage place I love it temperatures good its clean it has music going the only thing that I would say I dislike the most is the fact that I cant bring my dog up with me to unload or load or whatever I need to do inside my storagewhenever I needed to speak with management theyre amazing unfortunately Ive gotten locked in a few times and whenever I call customer care they are able to help me and give me a code to get out theyre very patient and understanding the units are good priced and good sized so far I believe that this is my favorite storage Center and then its all the way at the end of the Green River like its its just very private feel comfortable to go through your all your possessions and not to worry about anything at all
The office staff is wonderful. The hours of access were great. The grounds and units are clean. Overall a great experience!
Nice, clean place, near the freeway, and the rent is cheaper than OC County
All I have to say great customer service
Margarita has been helpful with providing information.
Margarita and Angie always help me out when I have questions with anything. Thank you guys for always helping.
I came here a few weeks ago to purchase a few boxes for my move out and the receptionist that helped me was great! I needed 5 boxes that couldn’t exceed a certain size and they were found! Great service great place !! Definitely recommending this CubeSmart location to fellow friends!
Warning. This location is compromised with criminal activity. To my knowledge there have been two break-ins into storage units in one month. My significant other at the location spoke to a renter of one of the units and said that his unit has been broken into twice in the last few months. It is obvious to me the management knows the weakness in the security of this location and would recommend not use this location until public notice is given on security updates and changes.
Margarita was amazing today helping me feel comfortable in finding a unit that I was happy with and didn’t make me feel rushed. Thank you
The process for getting a unit was just as easy as the process to close it out. No hassle. The reason it was not 5 stars was the lax security, but given the area it was not a big issue. There was still some security, but for instance one code on the door leading to the units for some 50 units was concerning. There are locks that can be programmatically set with more than 100 codes. Just a thought for improvement.
Margarita is amazing, she deserves a raise. Great location.
We arrived and didnt know how to use the elevator. No sign on how to use it. The person working in the office was gone. We packed everything back in the car. The office person came back and explained to us how to use the elevator. We unload the car again. We get to our unit and it was supposed to be 8x8x8. It was triangle shaped! Really!? We go back down to talk to the office person and she was very nice. I had to get another unit and pay $10 more a month.
Great location, clean facility, great staff to get you going and lead you through the process. Love it!
Ive worked with both gals (managers) at CubeSmart of the years (the only two I have never seen at the Corona location) with the best customer service period. Always nice and willing to go above and beyond, unlike what Ive see so often these days with other businesses. Most recently I downsized my storage unit and was very happy with the service and related options provided to me. Refreshing.Thank you, Todd M.
So happy we chose CubeSmart! We were debating between a few different storage places, but CubeSmart had the best price and customer service! **ExtraStorage was super overpriced, and the customer service was horrible.The grounds are really well kept. The place seems secure. The climate controlled units are kept at a great temperature! The reservation lease process was a breeze!Highly recommended!!!
Cube smart is a new take on how you store your items. The place is well lit, clean and safe all the time. Storage units can be a bit creepy but this one isn’t at all!!! There’s automatic lights cameras and hip upbeat music always playing so don’t feel alone !! Also the entire staff is Amazing. They love what they do. I recently moved to Georgia and needed assistance closing out my storage Unit and Maria along with James went above and beyond to help me. They provided excellent customer service. And saved me a trip from Flying back to California to close the unit. I am extremely grateful and appreciative!! You’re the best Cube Smart!!
The Corona Greenriver facility needs a manager who is actually on-site and one who handles issues. The staffing of the facility is a big issue. The hours vary so much with the staff locking up for lunch at different times each day. It is common to see a back at 1230 sign on the door. You go back and now it says back at 2pm. This occurred numerous times. The second is a lack of carts which is understandable but to have to go to office leave ID then return again is not convenient. The new security entry to the elevators while a good idea, is a horrible, cheaply made system. You have such a short time to enter the code and push the up button its ridiculous. Its not attached well so it moves as your inputing your code. Other renters and I would consistently laugh out of frustration at the situation. Finally the worst situation was when there were six or seven units broken into NO ONE notified the other renters to advise us to check our units. The suspect had picked the locks and re-locked the locks. So how would we know until we came to check? I had been at the facility over 18 years. Before Cubesmart. It is blocks away from my home. But due to these issues I chose to move to another facility. You definitely have an issue here and I have definitely shared and will continue to share my experiences with others.
Great place to go. Great customer service. Very respectful . Margarita helped me and my wife out to pick out our storage it was perfect.thank you!
Greedy business. while most businesses have stopped charging customers late fees and stopped doing disconnections this place continues to prey on people . As if we werent going through enough already due to the covid-19 pandemic you can always count on these greedy people to continue to pile onto your economic hardship.
Safe ur storage
I had my storage at CubeSmart for 6 years. All my furniture was perfect and in mint condition after being in there for so long. The facility is clean and climate controlled. The best part the staff!! Thank you Amanda and Albert for making my move back to Utah a good experience. You charged my phone and gave my movers and myself water. It’s the little things that matter and make the difference!! I highly recommend CubeSmart Corona on Green River Rd.
Came here for some moving supplies they had so many different options! Definitely recommend!
Great service Ange and Margareta
Everything was clean and efficient. No issues. Prices are good.
Clean safe place to store your item
Great place to store your stuff. Clean and user friendly. The staff was very helpful and professional. I have been storing stuff at this location for a few years and never had any issues.Today I was able to transfer my storage area to someone else with no problem. The process was quick and very easy. I would definitely use this facility again if the need arises.
We like how easy it was to get in and out of place even though downstairs it was easy with carts to move so much stuff in and out thx rosato family.
This place has amazing customer service! I work out of state a lot and these women here have really helped me numerous times when they didn’t have to. I appreciate this whole staff!💚💚💚
Well run, excellent management and friendly staff. Super clean well equipped well stocked and because theyre open anytime its easy to work around a schedule that I might have for that week. Just a pleasant experience where everyone is treated like family, best of all the aqua massage bed is amazing and free with membership
We recently downsized and rented a 7 x 10 unit. We are impressed by this facility. It is temperature controlled and very easy to access via elevator (our unit is on the third floor). They provide several large carts that make transferring items to our unit quick and easy. The staff is friendly and helped us to decide the size unit that was the best fit for our needs. As for location, it is easy in and and easy out.
Dont like the hours.
Hours are crazy now
Excellent Storage Facility! Reasonable Prices! Needed to store a household of stuff while waiting for my Texas property to close escrow. The staff was responsive and helpful. The facility clean. Totally recommend CubeSmart!
I enjoyed talking with Margarita and she took care of the paperwork immediately - looking for ward to moving in next week. Sincerely, jimh
Came in for some boxes.the girls in the office were nice, the facility was clean
I recently transitioned from a townhome to a home in Corona and had a 2 week lapse of time where I needed to store my furniture. I am SO HAPPY I went with cubesmart to store my things, James and Amanda were so incredibly helpful and made the process seamless. Even though it was going to be a short term rental they made me feel like the most valued customer. They were always available and the storage unit itself was clean and very well kept. I literally didn’t step foot in my unit for 2 weeks and it was the exact same as I left it. Highly, highly recommend for your storage needs!
The folks at this Cube Smart have been great to work with. I have been a customer for several years and go to my storage unit 5 days a week. I have packages delivered and they always call to let me know that they got delivered. I highly recommend them.
I stopped in to get info and Margarita was so helpful! She answered all my questions and helped me decide on a size. I won’t need until end of August so I will come back then to secure. Very clean and I feel safe here.
Amanda and Dianna were very helpful and pleasant when I brought in my boxes to shred paperwork. They assisted me getting them from my car and loading them into the shred bins. Thank you so much ladies, I will be back when I have more documents to shred. I appreciate how clean the facility is and was quite impressed with the rooms that modeled the sizes of your storage Units.
The truth is that if you need a storage space, then this location is in my opinion as good as it gets for places within a reasonable distance from the North Orange County area. It is just a few miles East of the Gypsum Canyon exit off the 91 freeway. I found that you will save money over the very high storage unit prices in Orange County. This location is clean and comfortable with good lighting, soft music, easy to use elevators and has a friendly and professional staff of employees. As long as they offer reasonable rates, this location is worth considering if you are shopping for storage space.
Overpriced for area with frequent rent increases. Management is difficult to get ahold of, and rude to renters. Disappointed with the service since it changed from StoreQuest to CubeSmart.
Great place to store your items, always clean and the managers are very helpful
Staff was very friendly, knowledgeable, and professional. They explained everything to me in detail and answered all my questions. Facility was clean and suitable for what I needed.
We have never experienced such amazing customer service and especially at a storage facility. Valerie came in early on her own time to accommodate our schedule and provided the most friendly and professional service ever!
Diane is very helpful and friendly. The facility is clean and the location is quite and superb. The 2x3 is perfect for my small stuff, rather than paying large storage with higher monthly fees. I definitely would recommend this place for small and big units.
I’ve been a customer at cube smart since 2008(portions of it under different names) and I needed to down size my storage space.I met Dianna Garcia for the first time and asked for her input. What a pleasant surprise. She was patient, articulate and throughout the whole experience the smile never left her face and showed me the right storage and made the transfer a painless breeze.We usually take the time to complain about employees but I wanted to leave this review and let others know that there are excellent, kind, helpful people like Dianna also.I want to thank her from the bottom of my heart.Ms. Dianna Garcia is an asset to CubeSmart.
Cheapest storage facility and cleanest in Corona. Staff terrific, great promos for 1st month.This is the 2nd time we utilized CubeSmart when moving. No complaints at all!
Amanda was great! She helped us get into the right unit. Great staff! Helpful and nice!
Place is super clean!! My unit is in the basement and the air ALWAYS worked.
Easy access to storage. Pleasant people at signup.
I just got my unit today & Im very pleased with what I was given... I dont have much stuff so its a perfect size.. Denise was super helpful & answered all my questions... I would definitely recommended this place to anyone that needs storage.. 🙂🙂
Very clean place and while you are at the storage you can listen to music. I also like that its open 7 days a week until 10:00pm even on holidays.
Excellent staff, Im never disappointed. Thank you for the service you supply.
Excellent customer service!! The staff was extremely helpful, knowledgeable, patient and made great suggestions for what I was looking for and what I needed. After visiting 3 units and making my decision, finalizing the information was quick & easy. I have visited a few other storage locations and this one out ranks them all!!
My experience with Dianna, Melissa and Elvia was very friendly and understanding. They are an Customer Specialist. Thank you for service. I will look forward an long term relationship with Cube Smart.
If you ever need a storage unit this is the only place to go the staff is the most friendly helpful people I have ever had the pleasure of doing business with they will always work with you and make sure that you get the best unit and the location is extremely clean and secure I never have any fear of my belongings coming into Harms Way dont consider any place besides CubeSmart storage if you go somewhere else it would be a mistake and you will regret it💯💯💯💯💯💯
Good service clean and good security
Clean, cool, easy access, available storage carts. Best storage facility I have used.
The staff was VERY helpful and knowledgeable. I found them to be extremely professional. Units seem to be very clean. The facility on the whole is secure and is conveniently located.
I have been at cubesmart in Corona for a long time, I have admitted, since Dianna has been the manager, my staying its more enjoyable. Dianna and Melissa made everything easy for me. Thank you
I had a great experience with this location. The help I revived from Andrew and Diana was exceptional. I would highly recommend CubsSmart to anyone looking for storage.
The staff here made my life so much harder. After my husband left the US on a job for a year i needed to downsize our apartment and get a storage space. Moving is hard enough but i only had 3days to do it if i wanted to save money. So my husband already had a unit with cubesmart (which also needed to be downsized ) and i told the manager that i wanted to do so before the next bill. Now i tried not to notice the way she was talking about me to her staff laughing at me and saying things under her breath. But only a day after i had gotten the new unit she was kicking me out!!!! And the reason she said was because i stayed late one night in order to get everything done (i was only 10min late) she was counting the time i was outside the gate getting everything locked down on the truck. And after that she was so rude to me as i struggled to get everything off her property in the few days she gave me to leave. I have never been treated this poorly by someone for reasons so petty. She asked me to write a review. Ha! So here it is...STAY AWAY FROM CUBESMART! TERRIBLE SERVICE! AND COMPLETE LACK OF COMPASSION FOR A MOTHER STRUGGLING TO MOVE BY HERSELF
I am satisfied with the service. Security is very good, which is very important
Very clean facility
Best place in town. Great work ethic from DrArna, Amanda and Melissa. Give them a raise.
Excellent customer service these ladies are grea. I encourage everyone to use this storage.
Quick courteous service. Clean facility, nice people, thanks CubeSmart!
Angie, Margarita, Chris
People are very friendly and professional. Place is clean and prices are better than competition. Excelente customer service!! Im very happy with my experience at cubesmart @ Corona Ca
Fast & easy best rates around and very clean !
Very clean and well maintained and a good location. Andrew was very helpful and professional, he made the process of obtaining a space go very smooth and quick.
Clean, convenient, easy access. Top-notch customer support from Diana
MY EXPERIENCE WAS SO FAR SO GOOD EXCEPTIONAL SERVICE FRIENDLY STAFF CLEAN LOCATION I LOVE THIS PLACE
Customer service is great, all the staff always looking for ways to better help you. Area is really secure and hours to go in and out are the best from around corona.
Low rates and convenient location.
Denise was very nice and professional. She got my storage space set up quickly.
Great customer service. The online payment is a little difficult but the staff is more than willing to help.
Valerie rocked it and totally took care of everything for me! The property is spotless unlike the last place I rented from.
Excellent service ! Diana is a very friendly and helpful, she always has an smile when is helping the customers.
Great team always helpful and curious well recommend
Don’t be deceived by Looks, it looks very expensive but not, their prices are very reasonable . The staff are so helpful and friendly, place is well kept and clean, they have staff routinely cleaning storage area, it also has a temperature control that set to protect your stored furniture etc. they also have great music inside the storage premises.
The staff was VERY helpful and knowledgeable.
These guys are gems especially Diane the manager who helped greatly when I went through losses I could not fathom.When my rent was due they did their very Best for me to keep it all intact.There are still some good and Great people in this world.Cant do without them.My heartfelt Thanks.!!!.This cubesmart is in GreenRiver Corona California.Thanks again.!!!.