This is the worst Walgreens pharmacy. They never have medications ready. Even if it’s forEpilepsy. A serious conditional which you need the medication to be on time. They don’t care. Don’t take it into account. Never come here. I will be switching pharmacy’s after today.

Poor service. Pharmacy closes early before posted time. They make you look up codes for your insurance. Dont waste your time here.

Worst store ever… they don’t have a remote idea what costumer service is.. disrespectful with costumers and the place is a mess.. don’t go there..

Whoever answered the phone at the pharmacy was great and very helpful which is the first Walgreens ever that 1. Answers the phone, 2. Is helpful 3. Was in incredible patient and friendly. Idk who but I just called and she is great

This rating is for the pharmacy only worst service ever. They leave on hold then disconnect you. Please see below my wait time all this week. I have been calling everyday to check if my husbands medicine is in. If I drive up is at least 40 minutes in line.

Terrible pharmacy. Very inefficient, prescriptions are never ready on time. In addition, there is always a line waiting to get your medication.

Lazy and inconsiderate staff.... not busy at all but all the carts are outside and the wheels locked so I cant even shop here. I have to go to another walgreens... random propane tanks left outside by the front door. This is truly pathetic.

Horrible service I arrived with my son and .y husband and was told by the photo service representative that walgreens company policy prohibits them from taking pictures of children under 2 years old. We were rejected and we called another walgreens and were told that the supposed company policy is not real. We went to the other facility and were taken care of. Never again will I visit this store absolutely ridiculous and disgusting attitude towards customers very unprofessional.

Great atmosphere and very clean.

Terrible. I’ve been trying to fill my prescriptions for a week and they put me on hold then hang up . Horrible every month is the same thing.

On all occasions it took more than 45 min for my medicine to be delivered to me. Today ends, never again 👎🏻

Pharmacy will make you wait for 2+ hours and still not give you your medication

Manager helped me find all my products with no issues (Doordasher) very kind and professional.

This is the worst drive-thru service. 15 minutes each car, McDonalds its better, trust me! If the pharmacy assistant think that maybe take long time, tell the customer to walk inside the pharmacy. Drive-thru service should be faster.

This is such bad service! Did not let us use the bathroom while my wife had an emergency! The manager carmen no where to be found after 15 minutes of waiting she tells us bathrooms are out of service, but they had no signs of anything who ever runs this store i hooe you make the right adjustments! Never again will i come to this nasty place

Terrible service, always understaffed, excessive wait times

Horrible experience at the clinic. Supervising nurse was rude and unprofessional.

No employee respects or enforces 6 ft distance . Dog treats are never in stock, and neither are cleaning supplies .

The customer service from pharmacy staff is really great in this location.

We do not recommend it !!! Very bad customer care, this Walgreens sales CIGARETTES : RJ REYNOLDS IN BAD QUALITY and the same happen in another Walgreen stores but the customer care was great, in Walgreens Le Jejune & 8th Street dont care at all; Very bad attitude of the manager. We will never buy again in that place my brother says. We already sent the product sample to the Florida Department of Agriculture and Consumer Services . If you read this message and have a complaint _ Please share your experience _ We will posting time to time about this issue 1-28-2020

The pharmacist was so helpful, he identified a substitute medication when mine was no longer available and then filled it within 10 minutes.

Horrible and slow service! None of the employees seem to know where anything is in the store. The service was extremely slow every time I come, and have to wait before I even get acknowledged. Photo section is the worst I’ll never get my prints here again, they never find my order and have me wait 15 plus minutes with no line! Pharmacy is a joke, they can’t answer medical questions and the staff is always having personal conversations before attending customers. Seems to be a trend in Walgreens, not the first I encounter.

This review relates to the pharmacy only... specifically the drive-thru. EVERY TIME I come thru, even when I’m the only person, I wait NO LESS than 10-15 minutes! That wait time would make sense if I were say 3rd in line & we all pulled up at the same time.

This pharmacy is woefully understaffed. I waited half an hour for someone to arrive at the photo area to help me pick up my prints. Furthermore, it is absolutely annoying to be called “sweetheart” or “darling” or “mi niña”or other such terms of endearment by service staff, in any language. Don’t get me wrong, this is a chronic problem across industries today, but staff and management should be trained to speak to customers professionally, and this type of training should be refreshed continually.

I have been waiting for over an hour to just pick up prenatal vitamins. They have been helping customers that came after me in the drive through line instead of getting around to helping me even though I’m in the front of the line at the counter. I’ve been at the counter for over thirty minutes (after waiting in line for half an hour with only two people in front of me to begin with) and they talked to me for maybe 3 minutes tops when I initially got to the counter. I had to remind the woman at the counter twice that I had insurance and then she just walked away without even saying why or when she’d be back instead of running my insurance. I just want to pay for my vitamins and go home.The other employee there also just helped a woman in line BEHIND me instead of simply running my insurance. Horrible customer service and unfriendly staff. Beyond disappointed.UPDATE: After writing the initial review I told them I was leaving. I grabbed a bottle of prenatal vitamins off the shelf to get me through until I could get my prescription ones somewhere else. They paged me to come back to the pharmacy. I spoke to what appeared to be the manager of the pharmacy (through another employee as a translator) and he assured me they’d get it sorted.I spent another 45 minutes back at the pharmacy just for them to tell me they were having trouble merging my insurance with the manufacturer coupon AND that they only had one OPEN bottle of vitamins that only had a 10 day supply in it. I called an hour before even going in to make sure they had the prescription ready and they said they had it. To wait an hour and 45 minutes to be told that actually they didn’t have the full bottle as written in the prescription and still be charged $60 (when the coupon paired with my insurance was supposed to bring it down to $25!) is ridiculous. I will never fill a prescription here again.I ended up getting prenatal vitamins over the counter instead and will be filling my prescription with Publix tomorrow. Hopefully the ones I picked up to take in the mean time don’t make me throw up like a lot of the others I’ve tried do. This was an awful experience and the staff very clearly don’t understand what they are doing. Not worth the time wasted or the tears- take your business elsewhere.

The slowest checkouts of any Walgreens I’ve experienced. Especially at the pharmacy, both in the drive through and inside. Once waited outside for 45 minutes.

Good luck getting ahold of someone in the pharmacy. Called 5 times and was hung up repeatedly.Recently tried calling and was able to get through to the pharmacy so it seems like theyre no longer hanging up when they get busy.

Its a Walgreens, so you know what to expect. Good lighting late at night is helpful, but the collection of customers is always unique. While the store is on the edge of safe Coral Gables, there is a risk in this location with the odd that clientele.

The absolute worst pharmacy!!! My prescription is NEVER ready for pick up, I typically have to wait 15 minutes even though I come hours after the prescription was sent. Today this happened around 2:30 pm. I came to pick up at 8:02 and they told me they don’t have it. Nobody called to let me know. Since i have to start this med today I had to wait 10 min while they called around and located it for me. This is unacceptable!!

Excellent service and staff.

All employees are nice the costumer services is great l love that store the beauty consultant in the cosmeric dept outstanding they are great

Horrible Walgreens!!! A man I heard speaking English to one customer ignored another customer when they spoke English! I had to step in! That is racism and this is America, learn English!! I am a Hispanic American I was born here and know both English and Spanish! That is not fair, if your working at a chain like Walgreens learn English or learn how to properly assist customers!

It would be nice if the Pharmacy department answered the phone for once. Been trying to call since Wednesday. Stayed on hold for an hour.

Theyre such hard worker s in this location. The same workers have been there and theyre all there all the time!

They are nice but it would be great if they clean it up a bit

The pharmacy service here is absolutely terrible. You have more than 5 people behind the counter, none of which can be bothered to attend clients who are waiting or who have questions.

Friendly people and good assortment of goods and services!

This is the best Walgreens in Miami periodT

Pharmacy takes for ever to pick up the phone like today 15 minutes on hold with a machine apologizing to me every 15 seconds congrats you annoyed me 🤭

THE WORST CUSTOMER SERVICE IN THE HEALTH CARE CLINIC! Store #3317Southwest corner of Le Jeune & Tamiami Rd. I walked in the store at 06:32 pm looking for a doctor. The lady in the clinic, with no patients waiting or inside the clinic told me she couldnt do anything because they close at 06:30pm and that they needed to be out by 07:00pm while she was walking to the exit door when is clearly stated that the store closes at7pm. Definitely #walgreens you need to train or hire people with more sensitivity and customer service skills, this is ridiculous! I just received the automated survey by phone and i feel offended after having such horrible service.

I have called the pharmacy to get speak with a pharmacist regarding a refill and both times I called, they hung up on me after waiting over 25 minutes each time. This is unacceptable!

This is just funny i Buy a pair of pic and the general manager wants to give a trash back to put my pics cause she Dident know where they where the general Manager what a place and they dont have frame for posters so dont waste u time here ok Photo department

Extremely slow, poor customer service and poor communication skills. The pharmacy staff need a lot of help.

Pharmacy is efficient, cashiers are kind and products are available

I waited 40 min Lin the line

The Pharmacy at the Walgreens is unbelievably slow. We waited in line for 30 minutes behind only one car. So ridiculous.

I just wrote a 4 paragraph review that then disappeared Censorship ?Probably, But this is the worst Walgreens out of over 5,000 Walgreens stores, If you speak English pick any other store if you want to be able to communicate with them on any products !!!

Worst costumers service ever from bad management to representatives, when busy managers hide or leave the counter instead of helping customers, when you have a bad management don’t expect any good from this Walgreens

Longer waits. Awful service.

Friendly service

Great

Great store

Staff was amazing

I like to buy there, they have good customer service.

I found it a very nice store a pharmacy that has everything the employees are the most beautiful who serve beautifully they are very affectionate thank you very much walgreen

Terrible the treatment of the managerThe employees are very friendly, but the manager is inattentive and rude. He was upset because I tried to ask him a question. Such a person should not occupy a position of customer service.

They are very friendly but the pharmacy area is too late to serve by service

I went with my husband to measure his blood pressure and they kept him waiting for a while because the pharmacist could not attend him at that time because he was on the phone. After several calls she made, she still did not answer my husband and we had to leave even though he felt very bad. Bad experience in an emergency.

I have 20 minutes to take the pressure and the pharmacist tells me that I have to wait, but there is a doctor from the University of Miami who says she cant take the pressure because she has to go and that has to be done in the pharmacy and if I have it high you have to call emergencies, but what doctors are these and then you see them protesting protesting and crying for any hypocrisy, they are disgusting, that happened

The pharmacy staff and especially the Doctor who vaccinated us are very attentive.

Bad store, especially the pharmacy when you call and do not speak English, discriminate, my mother can not walk there, and when she does not call her she has been 45 minutes on the phone and does not attend her, despite the fact that the employees are almost all Hispanic 👎 The old man dies and they do not take care of him, Im going to find a way to get this resolved so that he has to go to the congress.

They dont help solve anything, they didnt help me with my insurance

Everything is beautiful and cute and they have good prices

This is the worst Walgreens pharmacy in all of Miami. I have been 2 times and on both occasions I have left extremely annoyed because they have never provided the service that I require. The treatment of the pharmacy staff is horrible. They are horribly rude and it seems that they are doing you a favor, and not a service for which one pays and very expensive. If you can go to another pharmacy, dont waste your time coming to this one.

Bad attention from the staff especially from a lady to whom I said good night and did not answer me and had a bad face serving the staff.Very bad education there is no good customer service at all

Thank you very much Mrs Varela. Return on my product was fast. Good customer service

Very well organized and good treatment

Bad attention from ANA CANO DOES NOT Greet you and when you say goodbye he leaves you with the word in his mouth, he does not respond, it seems that he does not like his work, and he does not care about the client in absolute terms, and once I question him with a bad face why he did not donate for the SICK (AS IF IT WAS MANDATORY)

Good place...