Spoke with Michael about a vehicle I recently saw online. He was so informative and never rushed any of my questions. He even made me aware of a few other models that they had available. The toughest part of my call is now having to decide on which one I want. Hope to work with them soon and they come highly recommended. 5 -Stars!!
Been looking for months to find a car. I live in PA and not 1 dealership had anything, not even to test drive. A friend recommended i try NY Off Lease and Im so glad I did. We took the ride and we had such a pleasurable experience. I finally have the car of my dreams!!! I would encourage anyone looking for a vehicle to take advantage of their services. They were awesome from start to finish. Thank you guys so much. I will never use any other dealership again. 🚘
I purchased my car last year from NY Off Lease and had the best experience! The entire team are professional and respectful and helped me get a 2019 Ford Fusion (amazing) car while helping me build my credit. I will definitely do business again and I recommend NY Off Lease to everyone.
Their team really works with their customers. I am happy to say it wasnt a long process. I would recommend my friends and family to NY Off Lease. I had a great experience.
The service was very professional. Mitch read my body language but was very cautious when telling my son the reality of purchasing a vehicle for the first time, he got us what our pockets could afford, I appreciated that! Overall a great experience!
The service I received while applying for a vehicle was beyond my expectations. I really appreciate the simple process, and the professional staff. I love my car, it’s exactly what I wanted and needed. A great car that gives me peace of mind. Thank you! Thank you!
They’re thieves!! DONT GO TO THIS DEALERSHIP. I paid a $200 deposit for a vehicle. The next day they changed the vehicle price. Its been about a month now. Been calling the dealership NOBODY ANSWERS!! I need my deposit back. Save yourselves time and trouble go to some other dealership they’re not worth it. Crackheads working inside..
I have been hunting a Rover for my wife and Spoke with Keith on the phone and received a very high level of service. Pricing was fair and accurate and I will definitely return.
Thank so much NY OFF lease for helping me get into the car I always wanted .. no hidden fees and got into my car so fast . thank you again everything was upfront and 100% honest .I visited 4 stores before this and they were not honest as NY OFF LEASEIF YOU WANT GREAT DEAL BUY HERE
This place was great. They are under new management who helped us through the whole process. Everything was as disclosed on the website. Ill be referring all my friends and family.
My 2nd vehicle purchased at NY off Lease. Great service and awesome staff. Highly recommended!
Awesome customer service. Mr. Keith and his team are very helpful. Dont hesitate to contact them....
Amazing sale man, Charley helped me out and made sure things were done correctly, very happy all around..
The experience in working with NY OFF LEASE was a pleasure and I do not write reviews if ever, this car dealership was wonderful,very attentive and knowledgeable about most of the cars,makes and models. My husband and I dealt with Jessica and she is extremely professional,patience down pat,amazing woman and staff are excellent as well. Not to many places if any with allow you to HAVE it your way, customer is always right type of thing.Thank you for this wonferful experience.
Best car service, you can get anything you want, they work with you best car purchasing experience I ever had in my life ask for Charlie .
This place is by far the biggest scam I’ve ever dealt with! Nothing you see on their site is true. They show you flashy cars with unbelievable prices online but in person they tell you the car just got sold out while it’s still being advertised online with a lower price. I fell for this scam. Drove two hours and was told the car is gone but they were willing to sell other cars for higher prices. Waste of my time. I checked for the car online and it’s still there waiting to trap another clueless buyer.
They are big time scammers. STAY AWAY FROM THIS DEALERSHIP....They had a car listed for $24300 and asked me to come see the car. Car was supposed to be in goos condition, right before i was leaving tk go see the car i noticed that they increased the price of the car by $11,000 to $35,300. Which does not make since. I spoke with Jim and he said that there was a suspension issue in the car and apparently they fixed it in 10 mins of our phone call and increased the price of the car. Mileage in the car they advertised was also incoreect. They are scammers i would stay anway from making Ny purchases from then.
Biggest SCAM Dealership. Dont go there period. Prices that you see online expect to add another 5K to 10K when you go there. They advertise false prices just to bring you in. Samantha and Dwayne biggest crooks.
This place advertise cars they dont have and cars with features that arent actually on the car and show you false prices and make you drive hrs. to waste your time, and then the worst customer service of all,, quire literally cursing you. Don t do business with them, i did and Im regretting it! trying to return the car as we speak!
So needed to get a car wasn’t necessarily in a hurry but figured I would start the process. Came across NYOffLease in my search. First off spoke to Tiffany who was very knowledgeable and that led me to take a look. Got there and was greeted by Anthony who is the most pleasant person I’ve come across in a while. Saw a car that I wanted even knowing it wasn’t a wise choice. Then came Sue, the finance goddess. She was straightforward, not pushy and most of all asked what I needed. Who does that?? She put her all in to get me the best rate and the perfect car for me. I want to thank you all for being the best at what you do. And yes I will be shopping here and sending anyone I know that needs a car to NYOffLease!!!!!
Everyone was nice and the process was quick. I like to do everything upfront over the phone and online so that helped make things move faster. The prices you see online are not what you’ll pay but that’s to be expected. Given my current finical situation the monthly payments matched what I found from other dealers for the car I wanted. It was actually cheaper which is why I went with them. If your looking for good customer service this is the spot :) That made the experience totally worth my time..oh yeah and car is great 👍🏿.
The worst place ever. I went there on 06/05/2021. The lady by the name Mary is a big scammer, she would make u come, and when you get their is different story. BAD customer service. When I call Mary she didn’t wanna hear it, she hang the phone.
I just had to take the time to state how pleased I am with the service my partner and I received at New York Off-Lease. Let me state that this is our second time using this location- The first go around last year was okay but not the best. We dealt with a former employee who I am thankful is no longer with the company. We received amazing, detailed information and attention from Patrick. I wish he was there the first time around. His patience and ability to help solve someone else issue was amazing to see. Most people wouldn’t take the time to fix where someone else left off. Patrick is a Major asset to the company and I hope that he continues to bring smiles to every person he helps. Thank you Off Lease !
Great welcoming !! Got a new car... a 2016 Avalon. Very happy. Honest and professional salesperson Patrick Was of great help. Shopping experience as I spect from a good dealership. Highly recommend to everyone.
NY Off Lease was a pleasure to work with! It was worth the drive all the way from Connecticut to work with Jeremy! He was very friendly and helpful throughout the whole process! Honest appraisals of their vehicles online combined with extremely clean and well kept vehicles made it easy to select NY Off Lease and Jeremy as my go to dealer from now on! Thanks again to Jeremy and the whole crew at NY Off Lease!
DO NOT BUY ANYTHING FROM THIS “dealership”!! Long story short, they sold me a 2019 Chevy Impala that had previously been in an unreported accident so of course, the buyer doesn’t have an idea, needed a bunch of work done to it (new battery, tires, starter, the car didn’t even have a windshield reservoir). Super unprofessional and scammers to get a little change.
Places like this thrive on people that fall in love with a car and have bad credit so that they can over charge them. People with good credit do not need places like this. Theyre trying to make $10K on every car, not $1K as it should be. Lets face it. Theyre there to make money. Theyll get a customer with a low credit score, approve him but make him pay through the nose. What does the low credit score customer care? Hes lucky hes getting the car. If he doesnt pay, the car gets repossessed. $2,000 certification fee is total BS. If they were honest, they would advertise the actual price and add ONE fee. No surprises. Everyone would post raving reviews. But instead, they get tons of negative reviews and theyre OK with that because the money is being made.
I had an awesome experience dealing with the dealership. The Vehicle was very well priced and the financing department bent over backwards to get the financing including a previous lease on my older car in which the motor was blown. Highly recommmended
I can’t begin to Explain my experience!! I’m overwhelmed by the compassion and professionalism I received!! Sue!! In Finance!! The General Manager!! Anthony the sales rep!!!! His Mom!!!!!! And the whole staff!! Unbelievably beyond great people!! I got the car I wanted!! Straight off a showroom floor is what it looked like. Ny Off Lease Supersedes all expectations of a great car dealership!! I wish I could’ve purchased all the cars on the lot!! But my Cherry Red CLa is perfect!! Thank you a billion times!! Thank you!!
Amazing personal professional service!! Patrick was a pleasure to work with.. Very accomodating to make sure we were extremely happy with every part of purchasing a vehicle!! Big selection of beautiful cars and trucks!! Definitely recommend!!
Had an excellent experience. First I spoke to Tiffany sweet girl did not haunt me just checked in here and there. When I finally got there I had Stephen and Darryl waiting for me to help me with what I needed and the price range I needed to be in. I had to come back a few days later and they were both out due to family matters so Anthony took over. Amazing guys from the phones to the finance dept. Susan was awesome, she worked the numbers for me to make this perfect. Fast easy and amazing experience all around highly recommend! Just one issue so far my drivers seat heater doesn’t work so we will see how they take care of me. I would have never had this experience with a big dealer like ford itself as I tried. Job well done guys!!
Outstanding Staff !! From the calls from Tiffany and Ashely to Anthony the salesman. Jay and all the managers. Anthony and I thought the deal would of been a long shot. Took about 7 hours to get the deal done, but I’m in my dream car. Appreciate every last one of the employees I talked to. REAL definition of teamwork make the dream work at NY Off Lease !!!Much love and respect !!!
Purchased/Financed my first car from these guys, 2016 HONDA HR-V. I felt welcomed upon arriving with my wife I enjoy how they responded well to getting down to business, because simply I wanted to also.Test driving was fine, no issues.Buying experience, I think this was a straight forward process and I felt comfortable with the purchase I was making. I felt odd about the fact that the owner of the dealership tried too hard to essentially say the vehicle was good and no need to take it for inspection but I could take it to a nearby mechanic anyway if I wanted to. Just a small tip, dont over due it, because I almost did not buy anything if my wife hadnt spoken to me about his words and how they were actually true and not trying to create doubt in my mind.Carlos was an excellent salesman and the staff was confident in their lineup. I purchased the vehicle as advertised on CARFAX for $14,990. I do not count the fees because I consider those to be usual. There was no try to upsell the vehicle with extra accessories. I just purchased an extra warranty for my piece of mind. I had their mechanic inspect and my own family mechanic inspect and the car is practically still new and I enjoy every minute of it. I just did not like the high mileage, but that explains the price point. Disclosure: Mileage was just as advertised on CARFAX: 49,800~ish( cant remember because I purchased this on August 1st, and driving a lot since then).Overall, as straightforward as can be and definitely recommend. Kemi (sales person via phone)was the only reason I walked in because she was confident and humble yet straightforward that I didnt feel was trying to hide anything like many other dealerships.If i had to change anything, I understand the reason to not disclose that it used to be a rental car but just be straight about that, because it would explain the high mileage. Other than that its all good. Will be coming back for my family car in a number of years.
What a great experience, quick painless and easy. Brought my my 4yr old son with me and they were very accommodating providingvhim with coloring book to use while we waited. Will definitely coming back for my next vehicle.
I recently bought a car a few months ago. There was some things at that time that wasn’t clear to me. Anyway I had to come back to NY Off Lease today and I spoke to Patrick, he had nothing to do with my purchase of a new vehicle a few months ago but he took the time out to explain everything to me WHAT, WHY & HOW... after my conversation with Patrick I felt like I made a great decision buying my car from there. If you need a car please go to NY Off Lease and make sure you deal with Patrick.
Started off not so good, got told a different price then what it was actually going to be. Worked something out & ended up with a newer car for cheaper! Only 4 stars because of the situation with the first car, besides that they were incredibly helpful. Anthony sat with me the whole time helping me find the perfect insurance
Thanks ny off lease will definitely come back when ready for an upgrade!! Stephan D. Was very pleasant and took the time to make sure our expectations were fully met! Driving off with a wonderful Car.. i am truly happy with!!
This was my first time purchasing a car, Anthony and Guzman went above and beyond to help me out. I appreciate everything they did for me. Definitely buy a car from these guys!
The salesmen Stephan demochko was a good, honest, and straight up. If you’re looking for a fast and easy way to buy a car I definitely recommend this dealership. Absolutely no complaints at all for my car buying experience in this dealership.
I love NYC off lease, I personally worked with Paterick Thompson and it was the best car buying experience. He took care of me and made sure I left with a smile on my face. Thank you to J and all others that made it happened. I love my BUICK 🔑🚘
I came all the way from Manhattan to NY Off Lease to get a new vehicle and Patrick was Very professional and helpful. I got a 2016 Dodge Durango. Im very happy with my purchase and Patrick service today. Thank you NY Off Lease!!
Excellent dealership! Everybody at NY OFF LEASE are great. Took care of me, got me in the car i wanted. I worked with Salesman Anthony and Susan the finance Manager, both great people. I would definitely recommend people here.
My experience here was wonderful.It was very professional and helpful.I had no trouble at all.Anthony was really a great help and he made my experience here awesome.#love my new car🙂
Stepan, Jay, Charlie and the entire staff was extremely helpful during the entire car buying process! They made everything super easy. Can’t thank them enough for everything! Highly recommend NY Off Lease if you’re looking to buy a car!!!
FRAUDULENT ACTIVITIES and sold me a DAMAGED vehicle wich i had to pay out of pocket for itS repairs.There are a ton of dealiships way better then this one.Complete disappointment with loss of time and cash. .
If I could leave 0 stars, I would. This place should not be considered a car dealership. The people who work there are so unprofessional, they should be embarrassed. I called to make sure I did not waste my time driving over there (an hour + drive for me), to ensure that the car I was interested in was a certain price “out the door”. I got there, test drove the car, and when I was finally sitting with the sales representative I was told the car “out the door” was a few THOUSAND more than ensured to me over the phone. I’m glad I didn’t waste my money with this “dealership”, but I’m real sorry I wasted my time.
I just purchased a car here and everyone was very pleasant and helpful! They were patient and kind and made sure to give me the best deal possible.
Called and expressed interest in a vehicle they advertised. I also mentioned I was traveling a good distance to make this purchase. Sure enough the car didnt exist and I wasted 2 hours traveling. Youre better off pretending this place doesnt exist. From one human to another, please dont waste your time coming here.
I came all the way from East Hartford Connecticut and I have to say my experience here was more than satisfying. My wife and I are going home in a 2014 BMW X6 M package. Patrick was amazing. The whole staff at NY Off Lease was very acomidating. Thank you guys I would recommend this dealership to friends and family. Thank you Patrick again.
This company will do everything in its power really to get u in a vehicle. But bet u life u will pay DOUBLE for it. They have alot of hidden agendas.They will even go as far to give u the income u need to put u into any vehicle u need. Becareful People.
My experience was without a doubt ...fast, painless, no pressure, by far one of the most smoothest purchases I have ever made without a glitch in the car buying world. My hat goes off to my salesman Patrick [aka Mr. STYLEZ], the finance department [Sue, I believe GOD brought us 2gether again in the car buying world 4 fabulous reasons🙏]. Last, we can not 4get Gerri in BDC who penciled in my appmnt. Thank you NY Off Lease, words are not enough. 💛🌈🦄💯
Had the best best experience!! With my boyfriend !! Check out special financial department with Jess & akiera &her crew !! Best customer service!! Best way to start building your credit . 100% good vibes . Call for appointment. I bet you 100% that you will walk with the car that you always wanted. they answer any question any doubt and definitely !!will come back to get a second car in the future .💕💕💕💕
I had the pleasure in working with Patrick. He was pleasant, genuine, and did not apply any pressure to purchase a car. He was very patient and flexible throughout the process. I would certainly recommend.
I worked closely and personally with Darryl & Mike and they were both extremely patient and helped me through getting the car I was hoping to get. 10/10 recommend their service due to their patience, respect, and care for the customer
Darryl and sash was really great! took good care of me answered all my questions and made my time there actually painless! thanks guys I will refer all my friends and family! your not just buying a car your really buying the experience and it was worth the 18k! thanks guys!
Very nice people and wiling to work with you as much possibly! Definitely suggest getting a car threw them and checking them out!
Buyer Beware:Since buying my car here a year and a half ago Ive had multiple mechanics that have worked on my car tell me it was probably underwater at some point for an extended period of time. The amount of corrosion and damage to the underbody is apparently hard to mistake.
Had a great experience today at NY Off lease with Anthony and team. I came in today with numbers in mind and everyone worked together to get me the car I’ve been wanting. Thanks so much to an extremely accommodating and flexible group!
I had a really good experience with the team over at NY Off Lease. Stephan was terrific. I happy with my car and will definitely come back for future purchases.
Great experience. Patrick & Arthur were awesome. Highly recommend. BUT JAY AND DARRYL REALLY WAS THE CHERRY ON TOP ! Don’t hesitate to see them !! Thanks everyone
First time here gettin my first car . I had a great experience with the car salesman there Patrick. Patrick was very honest and also did the best he could to keep me happy and getting me what I wanted. Patrick and his colleagues are very nice down to earth and realistic type of people with a lot of patience. I left very satisfied and with big smiles. I will definitely get my next car from them.
Referenced by a friend, Patrick was supper helpful and courteous. Sold me a Nissan Maxima SL at an amazing price, great deal with low apr and full coverage. Service was A1, would definitely come back for another vehicle in the future.
Karlos and Mo went above and beyond the call of duty. They helped us get the loan we needed to get our daughter her first car. They were fantastic. I would and have recommended them to a lot of friends and family. You wont be disappointed if you buy a car from them. Very satisfied with everything from A to Z. Thanks guys.
This place is horrible. Bunch of scam artist who know how to talk. It’s going to be my mission to expose these crooks. Sold a car with things wrong with it plus a recall. Then try to avoid you . Do NOT get a car from them.
I thought I had the best experience at ny off lease everyone was great and Stepan went above and beyond to make sure I was happy with what I was driving off their lot but they scammed me and I didn’t know until a month later. I was asked to write my review while on the premises and now I see why. I wasn’t given a contract on the day of just shown on the computer what it was going to be and told I would receive everything from the financing company later but the cost of the car is almost double what I agreed on and my down payment didn’t go to the finance company they kept it I have reached out for the last 2 months with someone stating I would given a call back ASAP with nothing. Don’t let the act fool you these people are con artist at their finest
Went down to Off Lease and wanted to purchase a BMW 5 series that was on they’re website and still listed for sale, as I arrive I am greeted by Anthony, an amazing sales person. I awarded him of the BMW in which he came back from the back room where I’m assuming the manager hides and never comes out nor have a I ever saw him once in the 2 times I was there.. the car according to them couldn’t be sold because of mechanical problems, Take it off the website instead of keeping it up to ply people to come down. I was then told they had an Audi A6 and I was okay with checking it out! Car was clean, everything seemed okay with it, they said I couldn’t take it home that day because the “mechanic” who is a two bay shop with people who don’t even look like they’re certified to work on vehicles.. so I was understanding like hey okay they want to make sure the vehicle is up to standards before selling it. Not a big deal. So Anthony brings me inside and says let me get a price from my manager since it’s not listed yet... Anthony comes out and gives me a price of around 11k and some change and says they’ll offer me this price which was “really less then what we wanted to sell it as because we like you and want the business” meanwhile KBB was around 8k for the car. Whatever! I’ll take it...a week later, did not end up purchasing the car and the price listed is what Anthony offered me lol so there was never any discount for me anyways it was all a lie. After sitting in the dealer for around 2+ hours I finally meet with Sue the finance manager who was very sweet and got an approval anyways I told sue I wanted to work with west lake financial in which she came back and said well I don’t want you to work with them because I don’t want to pay them a 3k finance fee. Well I’m sorry so if they gave me an approval and I wanted to use them I all the sudden can’t because you’re dealer “doesn’t want to pay them a fee”? DONT use them as an offering bank then! Sue got me an approval from a different bank which was okay. She told me I needed 1500$ down which I had on me.. but! Plot twist. They didn’t have the title yet! I have to wait till after the weekend, (it was I believe Thursday or Friday) again not a big deal. They wanted me to leave the whole down payment i said yeah no I’ll leave you a 500$ deposit in which i did... I get there again for my 2nd apt and now all the sudden they need more documentation from me and it’s gonna take a few more days but sue said I can sign all my documents and leave the remaining 1000$ so I did just that. Keep in mind Sue told me that the down payment NEVER goes to the bank it always stays with the dealer because the down payment covers the remaining balance the bank doesn’t approve you with. According to Sue. Okay so NY off lease now has my down payment. After I had sent over my documents Sue had advised to to NOT CALL THE BANK hmm weird.. . They will call you so after a few days i said okay well I’m calling them I need my car. I call them and they told me talk to the dealer. Talk to the dealer. The loan ended up Not going through because I’m under investigation because I “gave them a fraudulent credit number” LOL . Meanwhile when I did my whole credit file came up WITH MY NAME. MY ADDRESS. EVERYTHING related to me. And they said well your name comes up with other numbers and birthdays etc... I am a Jr my dad has the same name, address. Etc so YEAH ofc the same info comes up BUT I’m myself and my dad is him the only thing that’s different is the SS and birthday. So now “ I’m under investigation” and I can’t get my money back, we’re going on 2 weeks now. Still nothing. No one reaches out to me. I call them and they say they don’t have any answers for me. Long story short. Great sales rep, great finance manager BAD BAD BAD owner/manager trying to scam people. Just go elsewhere. According to sue she can make up to 400k at a big name dealer but she doesn’t because she “doesn’t wanna scam people and likes being honest with her customers here at off lease” HER words exactly. I just want my down payment back.
Anthony WAS WONDERFUL!!’ If I can give him 100000 stars I would ! Very professional! Everything was wonderful! Thank uuuuuuuu
I am a first time buyer and insurer and without wasting my entire day I am leaving with my car and I’m ecstatic! The team at NY Off Lease is Amazing. I can speak wonders of Sue, their Finance Manager, and Patrick, their Sales Consultant who worked with me were so informative and patient. And Jay the business manager even took the time to set up my Bluetooth and show me the controls in the car. I would HIGHLY Recommend this establishment. Come today leave with a car today!!!!
I was helped by Manny. He is family. An incredible place. The service was amazing. I went in for one car and left with 2. By far exceeded my expectations and am so happy with my vehicles.
Came to NY OFF Lease to purchase a car and Patrick definitely took care of us with his professional domineer. He was very helpful and made the process the smoothest possible. We highly recommend him!
Great customer service. Jeremy was the person who helped me and my dad with buying our car. He was very attentive and did not let us leave until all of our questions were answered. He made sure we left knowing everything we needed to know and were satisfied. We got an amazing deal on a vehicle. If youre looking for a great place to buy used cars, this is the place to go.
From the beginning when communicating with Kemi whos customer service and follow up skill should be commended, to Michael John and Jeremy on the sales team, right down to their finance manager, I had the best experience. I bought a used car for my daughter who goes to school in South Carolina. They were honest and non pushy. They understood my concern as a parent and getting the best car for my daughter. They brought the car to my mechanic, no questions asked, just said when and where! I STRONGLY RECOMMEND NY Off Lease. Their team made me feel comfortable and right at home!
The best dealership, great experience, thanks anthony and jay excellent service very professional, I am very happy with my new car, thank uuu..
Worked with Darryl Smith he was a pleasure to work with. He even washed the car himself. Great guy made the process seem very easy.
Darrell was amazing. He helped us find the car we were looking for and the entire process was did not take nearly as long as I thought it would. Thankful for their promptness and professionalism.
Refuses to work with you if one of yours credit accounts are frozen. Their finance representative Mary Konhya threatens you if you hang the phone up on her. She promises you a full approval of 34K. When you go to the dealership, nothing is even done. It’s just a ruse to get you to waste your time and come into the dealership. I won’t be going here for my future car. I’ll be going elsewhere.
I came in too the dealer ship and was treated like goal. I highly recommend these guys. Special thanks too Patrick and darryl totally satisfied
If there was 0 star, I would love to give that. I spoke to two different person about a vehicles availability, and both claimed it is available for sale. About an hr before reaching their location, I recieved call from dealer to make sure I am coming to look at the car and I said yes. Drove 40 miles and once I got there, they said the vehicle is sold already and we can choose a different one from their inventory, I honestly felt like cussing but I walked off. DONT GO TO THIS DEALER.
Mike was very helpful with the purchase of the car. Very knowledgeable! Sue was extremely helpful with the financing part of it. Would highly recommend them to all
Anthony and Sue were great. Made first time buying wicked easy. Thanks!
My first experience here at my office lease was beyond satisfaction. The staff was very professional and kind. I want to thank Geri for sending me here it was worth it. Patrick was amazing. Thank you NY Off Lease.
Great experience. I spoke to Carlos on the phone and ended going to see the car I was interested in. I got there, test drove it and the car drove amazing. I didnt have intentions of taking the car that same day. Before leaving out I was driving that same car home. Carlos is the best, he made it happen along with his team. Will definitely do business again.
The best dealership I been too in years! Great service from Anthony and The sales manager Guzman
Manny was very personable and friendly. They had a good selection of lease returns. They did not have exactly what we were looking for so we bought elsewhere.
The staff was very comforting and reassuring. They worked with me and my means and also my budget.! The Manager Jay was awesome while the sale reps Patrick &Darryl helped me get into a comfortable car with no problem! I really reccomend buying from them. There credit approval rate is very high!
Do not say you were not warned! These guys are scammers. I’m trying to find the right phrase and adjective to describe the fraud going on there. I had to call the police at the spot. Police told me the ownership has changed five times because of too many reports and mismanagement and fraud going on there. So please avoid this place by every means!!!
NYoff Lease took great care of me. The patience and professionalism that my Dealer Patrick provided to me and my family was unmatched.Ive been searching for a while now. Came in just see a car, but I drove out in my dream car.Thanks again Pat, and the NY OFF team of professionals....
Great service, very accommodating. Patrick, Jay, and Sue were awesome! Definitely would recommend to purchase your vehicle here. New great service!
Great customer service, very knowledgeable. Sue was great, she explained everything clearly. Patrick was AMAZING!
Highly recommend this dealership they worked hard to get me into the vehicle I wanted. The staff is very nice
Had a great buying experience at NY Off lease. I came in unsure of what i was looking for or my budget but Stepan walked me thought everything and made the car buying experience easy and stress free!
The only good thing is they had the car I wanted.The bad, they overcharged me for plates and reg, I had to pick up myself anyway because they screwed up and wouldnt tell me. they charged me for things I didnt get and when I asked to resolve it the just blew me off .Customer service after they sell the car is nonexistent.I just wanted my money back for services not rendered, and they thought it was a joke.NEVER BUY A CAR HERE . RIP OFF.
I bought a 2017 Dodge Journey from Patrick over the weekend and I couldn’t be happier with my experience! It was the first time I bought a car on my own and he didn’t make me feel like i didn’t know what I was doing or pressure me into a deal. He took time and made sure I understood everything and really looked out for me! Thank you so much. I would definitely recommend him to anyone looking to buy a car. I owe him my life.
Patrick was an amazing help extremely courteous. Walked out with the car I wanted for a great price. Absolutely no bs throughout the whole transaction. I strongly recommend people to come to this dealer.
Stepan is a amazing salesman that helped me with getting into a car that I came in on. Sue was a amazing help in the back with finance and everything went smoothly. Thank you NYofflease!!!
I got my first car here and it was a great experience great pruve dispite what the reviews say. i got the best price in the market! i will recommend them to everyone nice staff sisnt take to long in and out. thanks guys
Typical used car lot with typical old school tactics like bait and switch. This place is the reason that car salesman is rated one of the least trusted professions vying for the no. 1 spot with politicians. I called ahead to verify the car I wanted was on the lot. Yes, it is, I was told by Russel. Russel refused to give me any details, without seeing this great car first. He knew I had a 40 minute drive. Of course when I arrived 45 min later, Russel informed me, unfortunately it was just sold by the other team. Of course they had a few other similar options of older cars with more mileage. Wow give me more credit than that! I am not an idiot.
EXCELLENT DEALERSHIP! Salesman Stepan was EXCELLENT to work with. Very upfront NO GAMES....NO GIMMICKS! Will refer to family & friends.