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Dart Automotive Repair & Service Center
1039 US-501, Conway, SC 29526, United States
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Dart Automotive Repair & Service Center
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Ch
Review №1

My fuel pump failed while towing a travel trailer to Myrtle Beach. The owner towed my vehicle in late Thursday evening and had my truck repaired Friday afternoon. They even picked me up at the campground when my truck was ready. The price was extremely fair. The truck runs great and everyone at the shop was helpful and friendly. I could not be more pleased with the service, everyone was very professional. I would highly recommend DART for all of your service needs.

Al
Review №2

Coolant was disappearing from my vehicle, but there were no leaks and vehicle wasnt running hot. I was having to put a half gallon of coolant in every week. I took my vehicle to two different shops before going to Dart. Water pump was replaced, but didnt fix the problem. Pressure test was done at another, but there wasnt any leaks. Another shop that couldnt get my vehicle on for service thought it may be the intake manifold gasket, but it wasnt. I took my vehicle to Dart because they had good reviews and have mechanics that have the training needed to work on my vehicle. I have a Super Charged RRS. Long story short, they found out my oil inner cooler was cracked and needed to be replaced. I was expecting to be without my vehicle for a few days, but it ended up being almost a month. Every time they called me or I called them, there was another problem that was found or another part that needed to be ordered. At first, I was livid because it was getting more expensive by the day and it was taking forever to fix, but then I thought about how at least they were paying attention enough to find the other problems. Id rather them be thorough and find and fix them at the same time vs having to take it back in a few months time. Not every mechanic shop would have done that. So would I recommend? Yes. I hope I dont have any other problems for a very long time, but if something happens, I will go back.

Jo
Review №3

Brought my 95 F250 7.3 turbo diesel and for topside fuel leaks. They have an excellent Powerstroke mechanic. I got my truck back after a few days top of the engine clean. Lucky to have this place local

Ri
Review №4

Went in with an electrical issue on my mini bus, $1200 later I took the bus back with none of the issues resolved. Definitely not very experienced with electrical work. Karen was polite and courteous at the front desk

Jo
Review №5

Id give a zero if I could. That Karen thats in there, she holds up to her name! And Rick the owner, hes something, says he does the work, but dont. Good luck if you decide to do business with such people.

Es
Review №6

Pretty good prices on used tires. And good customer service

Ka
Review №7

Ive been going to a Dart Automotive for years and I always have a great experience with them. I wouldnt trust anyone else with my vehicle.

Sh
Review №8

Dart automotive is great. Everyone is so friendly. They had my truck done the next day. I will recommend them to everyone. They definitely have my future business. Thanks for the great service !

Mi
Review №9

An absolute wonderful experience!! They got me right in and fixed the issue within an hour. Very fair price. Honest and skilled technicians. They are my new repair shop. I would highly recommend to anyone that has reapir needs. Thank you Dart Automotive!!

Ja
Review №10

We are new customers of Dart Automotive. We have driven by this local business for more than a decade. We could not be more satisfied with the service we recieved. Karen our contact was upfront about our car and the parts that were needed to repair it correctly. They were professional and no nonsense in everything they did for us. We could not be more happier with the work completed on our 2016 VW Jetta.

ka
Review №11

DART Automotive is the locals treasure.. anyone that has visited DART will find trusted and experienced Automotive service ..

La
Review №12

Im floored by the outstanding service Dart Automotive offers. About six weeks ago we were on our way to Savannah. Surprisingly, our car broke down in Conway. My first thought, We have to bring the car to an unknown mechanic who will know we are stranded and rip us off.The opposite happened. Dart Automotive came to tow the car within 30 minutes. They treated us as if theyd known us forever and did everything they could to get us on our way asap. We rented a car and headed to our destination while Dart installed a new alternator in our vehicle.But thats not the story! Just the other day, my car died again. Our local mechanic said it was the alternator. Oh no! You wont believe what happened next!We called Dart. They were extremely apologetic. The next day they drove two hours to our home with a tow truck, apologized again and ensured us it would be taken care of immediately, drove back to their shop, put in a new alternator, and then at 8:00 AM the next morning drove another two hours to return our car!THANK YOU, DART! If we lived in Conway, we would be lifelong customers of yours.

Ja
Review №13

My daughter is going to school in SC. We live 10 hours away. While visiting I took her car in to Jiffy Lube for an oil change. The cost was outrageous! I was told twice her rotors were bad and needed replace before it started effecting her brakes. In December she had the car to Ford dealership and that was marked as good shape. So I googled places in Conway to get second opinion. Dart from the time they answered the phone to looking at car for no charge was great to work with. Understood my concern of establishing a place I could trust since we’re so far away. Needless to same the rotors do not need replaced. Said they are no problem. By the way the oil change here will include a complete check of the car at half the cost of Jiffy. This is where our business will be going from now on. Thank you Dart!

Ja
Review №14

I broke down just outside of Conway on the way from OIB to I 95 and home to Florida. This was as the hurricane was working up the coast to SC/ NC. My temp gauge pegged and the check engine light came on. I pulled over and called AAA. They could not get a tow to me for 2 and a half hours. I called Dart directly and they were in 30 minutes. I arrived at the shop just as the techs were heading to lunch. As soon as the first returned he set to work immediately and found the problem. Pretty sure they put me in front of a few other waiting jobs. It was a small accessory coolant hose that had burst. I had my car back in 90 minutes and was on my way home to beat the storm. Cost was entirely reasonable and the shop people made sure nothing else was going bad. Great people and outstanding customer service.

St
Review №15

Good work, right price, effective repair shop

wi
Review №16

Had appointment for 2:30 they pulled it in on time got done ahead of schedule, they do great work

De
Review №17

Great customer service

Jo
Review №18

A+++++++++ Towed yesterday, fixed today and a very reasonable charge and not just a simple repair. I broke a bolt off in the head changing a feul injector that needed drilled and tapped.Tedious. They were very promp with communication and even more pleasant. A+++++++++

Ch
Review №19

I will be using Dart for all my repair and service needs from now on. I took my 02 Yukon to another shop twice for them to tell me that they fixed it, when I knew there was still something not right. I brought it into Dart and they fixed what the other shop screwed up and took the time to explain everything to me which I greatly appreciated. Thank you for being so amazing!

To
Review №20

Its hard to find a good garage. These guys are good. Their prices are in line with industry standards. The turnaround is fast. Ive carried several of my vehicles to them, and been satisfied. The place where I work also uses them for our work vehicles.Edit: I read down through the reviews, and the I noticed the poor reviews arent fair. These guys know what theyre doing and stand behind their work. They have to pay a good wage to keep good help. They also have to keep the lights on and turn a profit. Are the prices high. No, theyre spot on and quite competitive. Also, theres a difference between up selling and pointing out what needs to be done. I appreciate when they tell me my brakes look like they only have about 6 months left before Ill need a brake job. Or, The oil looks dark, when was the last time it was changed?Ill do what I can on my vehicles. But when I need someone I can depend on, Im happy to go from Murrells Inlet to Conway for service.

Sa
Review №21

Wow! Seriously awesome! I am a CCU student and took my car there for an oil change and with some concerns about a tire (thinking I would have to get it replaced). I checked in with the sweet women in the front and told her about my tire and even told her I think it needs to be replaced. Later she came and told me that my tire actually still has some life left and they could just be rotated but would need to be replaced down the line. I was shocked because a lot of other places would have just replaced it even though it didnt need to be because I am young (and a little clueless when it comes to cars). They are honest and awesome people! I will definitely be back and will tell my friends about this hidden gem. (Also they gave me a quote to fix something that the dealership quoted $1000 more to fix)

Se
Review №22

Good people good service

De
Review №23

Excellent service and repair to my husbands pick up truck. Very honest and dependable mechanics. Would definitely go back to them again if I was having problems with another vehicle. The repairs were done in a timely manner. Very happy with them.

Re
Review №24

Everyone always very friendly and welcoming. Great place for car maintenance!

Co
Review №25

Good service!

Br
Review №26

Dart automotive came through for me for all my car repairs. The ladies in the front office are very personable, reasonable, and went above and beyond to provide great customer service. I am very happy with the service they provided me, and I can tell that they are a business that truly cares to do things right. Thank you Dart Automotive.

Ro
Review №27

Terrific hometown repair facility . Great customer service at affordable pricing. Staff seemed extremely knowledgeable and did not try to oversell services. Would highly recommend to anyone new in the area.

Do
Review №28

My daughter is going to school in Conway and it is tough dealing with people when I am out of state. Michelle and everyone at Dart Automotive were so helpful and patient with us. Once the car was towed - it was a quick turnaround getting it fixed - plus it was over $100.00 less than previously estimated! I will make sure she always takes her car there as well as recommends it to her friends. Thanks for making our nightmare less painful for us!

Go
Review №29

This shop is the most honest, helpful, quick service center I ever dealt with. Had the miss fortune of breaking a trans. In my truck, we were down on a mini vacation.( Got a couple extra days) in just two and 1/2 day Dart Automotive, towed my truck replaced the trans. And we were back on the road..Cant thank you enough, as this was just before Christmas. They could have named there Price, but didnt they were very fair priced.Thank you .. to everyone at your establishmentThe Smith Family..Trans. Working great...

La
Review №30

Dart is great! Teri and Rick are hands-on owners who keep close tabs on what is happening with all of their customers. Their staff is knowledgeable and courteous, and they make sure you know up front what your options and costs are so you can make the best decision for your family. We trust them with all of our vehicles! Keep up the good, honest work!!

Wi
Review №31

Tried Dart Automotive for the first time this week to have a new muffler welded on. My service tech Shawn was top notch. He did an excellent job and I will and would encourage anyone else to request Shawn the next time I need service done to my vehicle. I had to be to work at 9 and Shawn was great about making sure he had the job done by the time I needed to get to work. I recommend Dart and HIGHLY RECOMMEND SHAWN!

Je
Review №32

Weve been taking our car here for years appreciate their friendly service and the great job that they do in keeping our vehicles repaired and my family safe while on the road. Thanks everyone!

A.
Review №33

Im an out-of-state parent of a CCU student, and I needed emergency repairs for my daughters car. Of course, I didnt know who to trust in SC, so I took a chance with Dart based on the Google reviews. Good thing I did! They were kind, courteous, and really helpful. They fixed what needed to be fixed and gave me a fair price; I was surprised how fair! (but Im in Northern Virginia, so Im used to steep prices). They were genuinely concerned to help. Crystal was so nice and immediately relieved my Dad worries. What a relief to know I can send my daughter to them from now on. And they are close to the campus too!Thanks Dart!

Gu
Review №34

I have been a customer of Ricks for 20 years . He has always taken care of my personal and company trucks. His price is reasonable, good quality and gets us in and out as soon as possible. He takes special care in getting our gotta have it today projects done.

Jo
Review №35

Awesome people, good prices!

ke
Review №36

Exellent n fast diagnosis smilz to jen n michelle. 🤗

C
Review №37

I have been going to Dart Automotive since 2005 when I moved to Conway. They have always been helpful and courteous with all my automotive service needs. I remember when my battery died, the owner himself showed up in less than 15 minutes to get me going again. Thats service!

T
Review №38

The people are nice and helpful. The prices are fair and they do good work. Love the coffee bar too!

An
Review №39

I don’t know where these people are from on here that wrote these reviews!! These people are rip offs!! We took truck in for e brake, they tell us we need all new breaks, pads, ball joints, and the list went on Around 3700 dollars. In which we had all this done in the last year . Took to dealer and they confirmed nothing that was on that list was wrong with our truck. Criminals how many older customers have they taken advantage of ?

J
Review №40

I was referred to Dart Auto by a friend a friend who really knows his cars. Boy am I happy that I took his advice. Dart diagnosed the issues with my car really quickly despite how much other business they were dealing with. Dave and his staff are truly knowledgable in their craft and as fair and honest as I could ever ask for. If you need car help for a german vehicle this really is the place.

Bo
Review №41

A little expensive but worth it. They seem to be honest and know what they doing they have a waiting room with tv and coffee which they didnt used to have, a waiting room as per say a waiting room. Seems personal and caring overall experience was a good one

Gl
Review №42

Made a rush appointment for cooling system & an hour & a half later I finally got an estimate that was for an outrageous amount to replace a radiator, including a $50 charge to determine it was the rad using my own temperature gun since he couldnt get his working. Avoid & look elsewhere if youre in a hurry and not rich, and especially if youre from out of town. So bottom line.....DONT GO TO ANY AUTO REPAIR THAT HAS NAPA AS AN AFFILIATE!!!!! They will be all about making money on the parts as well as the labor!!!update: I found a VERY honest mechanic in Albemarle NC at Pro Tire II who put the rad in for $70...I gave him $90 for such a quick and honest job. He had it done before we finished our breakfast!!!!

Ro
Review №43

My alternator went out and I had them tow it in @ 11am. They called at about 11:45 and said the battery wouldnt charge which was wrong. I had them replace it so they could do a diagnostic. 2 hrs and 45 min later I had to call to find out the status. Now bear in mind, they had two girls answering the phones. They said they would call back in another hour. $700 was the estimate. Not bad really but do a search at BBB and Yelp! and there are a lot of REALLY bad reviews. I got my car towed out of there as fast as possible.

Yv
Review №44

The staff always works hard to get my vehicles back on the road as quickly as possible. Very friendly!

Ve
Review №45

Terrible. Michelle is an idiot. Not only did she quote me the entirely wrong price, she acts as if its no big deal she quoted a significantly lower price ($120 MORE than the original quote). So 1 week later the vehicle still isnt fixed because they order the wrong part - it was a wiper arm so if you cant even place a simple order for the correct parts there is NO way they are working on my car! Overall, A waste of your time.

Ro
Review №46

They told me I needed new roters.I was not offered to have my old ones turned. Only after I inquired about turning them, was it offerd. Saved $300.

St
Review №47

Very friendly and GREAT AUTOMOTIVE TECHNICIANS they know there stuff

Ti
Review №48

First off these people are top noch id recommend them to anybody in the areaRick towed my diesel truck to the shop and went back got my 5th wheel camper towed that to the KOA 40 miles away so we had somewhere to stay while they worked on my truck... We had 6 kids two adults two dogs they let us use their mini van to get lunch and the girl in the office drove and picked us up from the camp ground... My truck was fixed a few days later they were fair and made sure everything was all good for the trip.. Not to make this review any longer but i feel really lucky to find good people down there we were in a pickle we are from detroit and ill tell you we would not get this there..they didnt have to do what they did i called 2 other places before them and basically was hung up on cause whobwants to tow a truck with a 37ft camper behind it rick flat bedded my truck and went home got his personal vehicle to get my camper .........thanks Rick my children thank you and you r a good man

Pa
Review №49

Great prices and very knowledgeable staff

B
Review №50

Very timely turn around for the repairs on our F250.

Kr
Review №51

Great people, great service!

Ke
Review №52

Best place for an alignment. Fast and friendly.

Je
Review №53

Dart Automotive is hands down the best shop in the area

Ca
Review №54

Helpful, friendly people.

Al
Review №55

😀

Je
Review №56

Love the staff

mo
Review №57

Great

Information
42 Photos
57 Comments
4.5 Rating
  • Address:1039 US-501, Conway, SC 29526, United States
  • Site:https://dartautoservice.com/?utm_source=website&utm_medium=GTM
  • Phone:+1 843-347-2277
Categories
  • Auto repair shop
  • Auto tune up service
  • Diesel engine repair service
  • Muffler shop
  • Oil change service
  • Radiator repair service
  • Small engine repair service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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