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Metro by T-Mobile
9204 Schaefer Rd Ste 101, Converse, TX 78109, United States
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Metro by T-Mobile
Comments
Ch
Review β„–1

Coming into the store today was the greatest decision of my day!Alexis greeted me with a smile, and after having a trying morning her smile made my day! Her customer service skills are outstanding and Id recommend her for a promotion to manager of sales if she isnt already! Thank you for being such an amazing person and helping me to get my phone service restored!πŸ™Œ

zx
Review β„–2

Great customer service Alexis and Adam. Thanks for the awesome job you did helping me to get a new phone

Sh
Review β„–3

Great customer service, amazing deals! Alexis the store manager is amazing helped both myself and my mother out super fast and was super patient with us.

Ke
Review β„–4

Came in for a new phone and Alexis had me in and out in less than 10 minutes, super fast service and great customer service. I recommend this place to everyone.

Al
Review β„–5

Adam at the store behind judson hs was the best associate you guys have! He did everything possible to help me out & I really appreciate how he explained my best options. I’m grateful he was working today thank you Adam.

Lo
Review β„–6

Alexis was fast and courteous. She was very helpful and was on top of my needs. I will for sure suggest this store to everyone.

Je
Review β„–7

I had came into to ask a few questions about my phone and Adam and Ahmed were very helpful friendly very nice and caring people.... They helped me out a lot not only with just my question but they went out there way to look into my account and since i was with the phone that I had for over a year they gave me an opportunity to give me brand new newer phone with a green protector for $50 .... I will always be comibg here for everything... Love these guys.....

Be
Review β„–8

Alexis was a great help, offered me a great deal and was kind and courteous. Great service.

LE
Review β„–9

Awesome service kind and friendlyThank you Amaan for your help and kindness.

Co
Review β„–10

Great service from he service rep Alexis. Very informative she went above and beyond telling me about the phone plans. Thank you!

Ap
Review β„–11

Alexis was a very good assiter and very polite and helpful.. great worker

ro
Review β„–12

Very nice and helpful considering, I dont know what I really want even though I have an idea, she presented me with ideas and was patient and considerate. Thank you Alexis

Ma
Review β„–13

Alexis was / has been such a huge help to me with all my problems and concerns and took the time out of her day fo assist me with all my needs. Great customer service

Da
Review β„–14

Best service around here. Nice deals and super friendly reps.

La
Review β„–15

This place has great customer service, the sales rep Alexis is beyond amazing! I have been to this store 3 times within the last 3 days with phone issues and she manages to fix every single concern and problem that i have and she takes care of me in a timely manner. Shes amazing at her job!

Ju
Review β„–16

THIS PLACE IS AMAZING!!!THE SALE CONSULTANT ADAM HELPED US MAKE AN INFORMED DECISION ON WHAT PHONE TO GET FOR OUR CHILD.AN AMAZING FIRST PHONE!THANK ADAM FOR MAKING OUT BABY GURL SMILE!!!

Am
Review β„–17

The rep there named Alexis, is awesome! She couldn’t have been a better assistance to me, I went in because my phone wasn’t working and I needed help to activate my google one and amazon prime & she did just that she was very kind and useful. I recommend everyone to come and see her. She’s awesome! Someone give her a raise.- Sincerely a women who’s clueless and needed help :)

Le
Review β„–18

Great service Adam and Alexis are the best customer Representatives ever they were patient and worked with me to get my lines connected!!!!!

Fl
Review β„–19

Customer service experience was extremely poor at this store. The phone service was very bad as well.

Al
Review β„–20

Very professional and knowledgeable and great customer service. Adam P was very helpful.

Lu
Review β„–21

I like the warm welcome and friendly service they have they make me feel welcome all the time.

Ke
Review β„–22

Adam great customer service went out his way to resolve all my issues

As
Review β„–23

Sales representative Alexis was such a huge help to me today. I was getting tired of straight talk and she helped me get into a brand new phone at such an amazing price o recommend this place to everyone and for them to come see her for amazing deals.

Am
Review β„–24

I highly recommend coming to this store the sales reps Alexis and Aj are awesome ! I always get the best deals and never have any problems when I come and see them !

co
Review β„–25

Great Customer Service & knowledgeable Persons are Working in The Store. Especially Mr Karim He Hooked me Up with a good deal for My Bussiness. I really Suggest This Place

No
Review β„–26

I highly recommend this Metro PCS in Converse. Adrian B. was very helpful with getting me a new phone at an affordable rate. The bundle deals they have going on right now are awesome, I recommend going and checking them out.

Jo
Review β„–27

Thank you for your assistance great customer service πŸ‘

Ra
Review β„–28

Great customer service thank you Alexis for all you assistance!!

El
Review β„–29

Nice guy. Thank you Adam P

Bo
Review β„–30

Great service and very helpful. Ask for Adam

Sh
Review β„–31

Found a great deal on offer up, so i came to this store and employee Adrian honored his deal! He was super nice and easy to work with.would definitely recommend visiting his again!!! A++ πŸ˜€πŸ˜€πŸ˜€

Vi
Review β„–32

I go in periodically to get help with my phone and alexis always seems to know what shes doing Im in and out in less than 5 mins and with my phone working great alexis. Thank you for being such an amazing rep

Jd
Review β„–33

Great service and good deals! I switched from cricket, and am not looking back we got great phones FREE and an even better deal on our accessories on top of the free phones!! I do recommend this place! Ask for Ali!

Ja
Review β„–34

Trash service, and the store manager was confrontational with me because I wanted a refund.

Ra
Review β„–35

Fast and quick. No issues.

Da
Review β„–36

I cannot even begin the scam β€œdeal” I had received by metro but I recently went here to turn off my service because I went to sprint for better service and she had brought her kid to work leaving it in a baby carrier behind her, then had food right beside her and kept being rude and staring at me and my mom even though I told her the right 8 PIN number 3 times already. I’m sorry but it’s all very unprofessional at every metro

Jo
Review β„–37

Was having all the problems you could possibly have calling through the insurance company for a replacement phone and walked right in and immediately the sales rep adrian and the owner himself assisted in completing the process.. made it fast and easy and got my phone replacement taken care of. Really great store and customer service

hi
Review β„–38

I had such a bad experience with cricket that I was with for 8years and the guys over her helped me out and gave me such a great deal. I highly recommend them to all my friend, family and co workers. Great service, absolutely no complaints!!!

Jx
Review β„–39

Customer service is trash over here, along with the service itself. Do not go Metro!

Ce
Review β„–40

The rep Adrian, a very professional young man that enlightened me with deals that I plan to use in the future. Highly recommend to anyone he come in contact with. Thanks

Ja
Review β„–41

Customer service was excellent. Got a very good deal and a new phone. Adrian helped me out he was very professional and knowledgeable.

He
Review β„–42

Adrian has excellent customer service, very Friendly and Professional. The willingness to go above and beyond for his customers speaks volumes. Product knowledge excellent. Will defintley be back.

Re
Review β„–43

Very professional and helped me out alot.Thank you Me.Alexis.

Tr
Review β„–44

Adam was the most helpful.

ni
Review β„–45

Alexis was great and so helpful

Ma
Review β„–46

Adrian help me with my phone thanks. I recommend this MetroPCS location in converse. Awesome customer service with great deals on phones plus accessories.

Sh
Review β„–47

Adrian Barbosa was very helpful. My son and I came in for a phone to add him to my account. Adrian went above and beyond to help us. He actually stopped and heard us out before we got the phone. We were able to get a better phone and keep the number he had. He was very respectful. My son said he was very happy with his experience. It was his first time in any Metropcs. Simple easy process. Thank you! Metro PCs in Converse!!!

Cy
Review β„–48

Was having a major and Adam totally worked everything out for me . I left smiling

be
Review β„–49

Adrian was an awesome help with setting up my phone. I would recommend him to other people.

Ma
Review β„–50

Adam was great nice job thanks

Ja
Review β„–51

Adrian did a great job, was able to help me get the phone I realy wanted. Was very courteous and professional. Will definitely be oming back to this location in future for any metro needs

El
Review β„–52

Adrian barbosa is an awesome employee, very happy he waited on me. He is leaving to the OConnor store. Great guy!!!

Ra
Review β„–53

Adrian great Customer service. Definitely Recommend anyone to shop at this Metro PCs location in Converse Tx. 5 stars with the fast service!!!

Ef
Review β„–54

Adrian Barbosa the guys here are great and very efficient. Very professional and fast. I will definitely be recommending everyone I know. The metro pcs in converse.

Ja
Review β„–55

Adrian barbosa was an awesome sells rep. He was understanding and helped me resolve my issue in a timely fashion. Best metro store ive been to.

Mo
Review β„–56

Love this store its the only MetroPCS I go to the customer service is so awesome I recommend everyone reading these reviews to try it out both Jennifer and Ali are great people

Ma
Review β„–57

Adrian was good guy and helped me very friendly gives good deals I recommend coming here

Sa
Review β„–58

Went for help with phone not going online. Salesman told me that I was out of data and sold me another data plan. When I got home grandson called Metropcs and found out I wasnt even close to being out of data. The phone just needed to be refreshed.

He
Review β„–59

Ali provided excellent customer serviceSo impressed that I will open additional 2 linesI recommend this store very highly

Jo
Review β„–60

Adrian and Rameez help me convince my mom to buy me a new phone for my birthday and a new pop socket

Wi
Review β„–61

This is very awesome store with great customer service. Definitely recommened anyone to come to this store & when you do, make sure to ask for rameez and Adrian for the best deal on phones & protection bundle!!!!

Ch
Review β„–62

This younge man was wonderful. Ask for Representative Adrian. Customer service was fabulous. Metropcs in coverse is jamming. Youll love it

Sh
Review β„–63

Adrian is very nice and helped me making my son very satisfied..

Da
Review β„–64

AB was very nice had really good service i remcond coming to this store

El
Review β„–65

Adrian and Rameez they gave us a best deal here at metro. Customer service was great always had a smile on they face... Yall come see them they wont let yall down here...

Mo
Review β„–66

This rep has the best deals on the map and is very knowledgeable great customer service

Zi
Review β„–67

The workers are nice and friendly and also very helpful

Ms
Review β„–68

Metro pcs by judson high school, Adriane help me tremendously helped me and my daughter to pick the right phone and the this now great carrier, so curtious and helpful would recommend this store to everyone I meet !!!

ma
Review β„–69

Adrian barbosa is so cool he gave me an badass deal !!! I recommend you come to this store Thanks Adrian!!!

ch
Review β„–70

Ali was very helpful and professional kind and I was just visiting San Antonio stoped by checking phone for upgrade and he helped me really good I highly recommend this metro pcs to every one

le
Review β„–71

Adrian barbosa, munner & Mr. Ramiz these young men was very helpful very professional they deserve a raise. It is good when you can walk into a store and be adress politely. Would recommend this store to my family and friends

Ms
Review β„–72

Adrian barbosa is the best.he helped me with everything i needed and gave me a great deal on all my products. If you need anything hes the person to see.

Es
Review β„–73

This place was amazing! Very good service provided !

Dr
Review β„–74

Adrian and rameez. Help me out alot today told me about all the great deals also help me get a new phone great employess

ma
Review β„–75

Exellent customer service and affordable prices THIS IS THE METROPCS TO GO TO

Je
Review β„–76

Great customer service 😊 awesome phones & deals πŸ€‘

Op
Review β„–77

Adrian barbosa Excellent better than great.

Ad
Review β„–78

Converse metropcs store has the best Deals & best Customer service in San Antonio Tx!!!Hands down πŸ™Œ

Ei
Review β„–79

Excellent customer service cheap prices this is the MetroPCS to go

ti
Review β„–80

Excellent customer service prices are very affordable

Ap
Review β„–81

Sale person. did very well. Ali. at 9204 schaefer rd. Converse tx 78109

GR
Review β„–82

Adrian Barbosa great guy with great customer service!!!

An
Review β„–83

The dude at this store is very informative and really kind

Te
Review β„–84

Awesome service totally recommend this location πŸ˜€

Ch
Review β„–85

Awesome service and great customer service! this is the metro pcs to go to!

Ch
Review β„–86

Excellent customer services and very friendly store

Ro
Review β„–87

Adrian help me update my phone and fixed all the problems on my device. Bel

Em
Review β„–88

Adrian helped me with new phone and a case. Thank you metro.

Fr
Review β„–89

Great Customer service experience!!!

Br
Review β„–90

Ali was very helpful and informative, courteous,

Ka
Review β„–91

Great customer service

Jo
Review β„–92

Good Customer service

An
Review β„–93

She is so sweet

Ru
Review β„–94

Sucks horrible phones

Sa
Review β„–95

Nice

pa
Review β„–96

Meh...

Ma
Review β„–97

Alexis is a good bender the megor in convers tx

Information
29 Photos
97 Comments
4.7 Rating
  • Address:9204 Schaefer Rd Ste 101, Converse, TX 78109, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 210-920-5904
Categories
  • Electronic parts supplier
  • Cell phone store
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:12–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
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