Terrible customer service. I called because I’d been to 3 other stores atp and everyone was out of Crown Apple. When the employee answered he told me they were out of the 1.75 and I said that’s fine I’ll just buy 2 or 3 of the .75, he said ok. I get here and there’s a sign that says “limit 1”, I go up to the counter and explain to the 3 employees that were standing there that I spoke with someone and they said it was ok to buy them. I told them I know there’re usually restrictions and that’s why I clearly stated on the phone I was buying two or three because you’re out of the 1.75. The employee to the side didn’t even want to admit he was the one I spoke with at first then said he never heard me say that but you said ok though. OK THATS FINE BUT IM HERE NOW. WOULDNT GOOD CUSTOMER SERVICE TELL YOU TO MAKE AN EXCEPTION SINCE YOUR EMPLOYEE MESSED UP?? This is why I’m frustrated. I did my due diligence as a customer and called and asked, you messed up, and you still can’t make an exception? I need the drinks for an event tonight and their suggestion to me was to drive to another one of their stores that’s even further out of the way than the hour I already came instead of making an exception. Ridiculous. Employees mess up a lot, they clearly don’t listen to the customer but it’s how you fix it.
Good staff and theyre normally always stocked more than most locations.
Clearly the Cabarrus County ABC is handling the liquor shortage compared to Mecklenburg. This store is small but always has a good bourbon selection on hand!
They definitely just picked up the phone didn’t say hello or anything and just put the phone down. Wow. It’s 8:38pm! Terrible customer service.
Not from NC so I found it expensive!
Bought some whiskey and the paper bag broke pans my whiskey bottle exploded. Manager would not give me a new bottle or refund or discount after returning oh to the store 10 minutes later 👎
Liqs in NC courteous workers
Friendly helpful staff!
Very friendly staff. Easy location.
Has almost everything I would like.
It’s convenient, well laid out and the staff is nice
By far the friendliest ABC employees in the state.
Really nice associates
In and out in 7 mins....nice staff and short lines.....
Always helpful finding what we need
Great prices friendly staff
Love it no long wait time and has everything you need customer service is great
Nice staff. Clean store. Good selection.
Friendly, helpful staff. Good selection for a store this size. Finally this location has a Made in NC section! Parking is a bit of a pain because of the traffic from surrounding restaurants. I park at QT and walk over do I dont have to fight traffic in the parking lot.
Great selection. Good prices. Very organized. Nice staff. Love it. Would recommend.
I dont know why google thought I was here 😂
The staff were courteous and informative. They even shared a bit of humor. I just wish they werent on so many restrictions e.g. closing hours and days. But, who am I to judge?? :-)
The store is not big, but it has some basic spirits.
Always can get in & out great customer service
Cool employees get u in an out
Friendly, clean, good selection & great service
Friendly and helpful staff. Definitely like how bright and open it is
This place is so clean and everyone working there is extremely nice.
Fast Service, Shelves stocked. Winning
Brand new building with good open layout. Their stock was a little low when I went there though
They have all your liquor needs.
Bright clean store with friendly knowledgeable staff and a great selection.
Nice place
Friendly and helpful staff. Stock was a bit low during my visit, unfortunately.
Very new store for the neighborhood and the people who run the business are very helpful and nice and the price is very good for your needs
Just a typical ABC store I believe it is located in Cabarrus County. The staff is onay but not very social or to knowledgeable on drinks but that could also be seen as a good thing.
The people here a great! Service is outstanding!
Good selection but man some of the customers in there are very.....interesting.
Great selections and extremely friendly and knowledgeable staff!
Small, busy, but they had what I wanted.
Good selection, clean and friendly staff
Excellent location and no waiting line!
Would give it a 5 but they dont sell mixers, but staff was great
Clean and organized very friendly staff.
Very nice staff great selection
I think this the best one in Charlotte/Concord!!!
Store located in small strip located next to Tacos for Life.
Very friendly staff that always has what Im looking for
Plenty of merchandise and open.
Great whisky selection.
Nicely organized store.
Had what I needed.
Nice selection and store
Doesnt accept electronic cards
Staff is great
Great and help
Fast and friendly
Good prices
Great people
Love it
Long line
Tr 5 tr
Good people and attentive