This place is a gold mine. If youre as creative with using different art supplies as you are making art with them, you can always find a good deal. Personally, I like to multipurpose things and I found a pack of puffy paints on clearance for $2 each. I now use the empty needle bottles for my home made paints and pigments.
I was not here to shop but went with a friend. I did find some juicy fruit gum there that I havent seen in years. Michaels had what my friend was looking for in various price ranges, and she found a variety pack that had exactly what she needed.
Michaels was well stocked and had more than one register open. Lol in GA we wait forever in line to pay
Friendly customer service, decent selection of artist crafting tools and supplies. You find coupons on the website for better deals. A nice quick pit stop for your DIY needs.
Good place for my modeling paint and kits
Do not shop at this store! Poor customer service! I recently called this Michael’s store looking for an item. The clerk who answered the called went to see if she could find it for me. She happily reported back that she had found what I was looking for. When I asked if she could hold it til the next morning she said they could not. I then asked if I could pay for it over the phone she said no. Then I asked if they could set it aside til I asked a friend to go pick it up for me she said no again. She offered to ask her manager. The manager Lauris got on the phone and told me no to all my requests. I explained I lived over an hour away and she said they could not hold this $6 item til the next day. Lauris was very rude and not helpful. The store advertises Curb side pickup yet this was not even presented as an option.I do not recommend this store if you are in need of assistance or seeking good customer service!
Michaels needs to get an electric cart. Joanns has one and its nice for the customers who have medical conditions because those concrete floors HURT knees and feet even when walking!!
Seemed disheveled and unkempt. Cashier was cold.
Good.. They had 4th of July items that I can also use for Memorial Day at the park strip. Then usually have something I can use.
Michaels has what Im looking for, just about every time! Often also good discounts and sales.
This is a clean and customer friendly service.
Im not sure what has happened with Miachels. Limited paints and markers. The sticker isle was almost gone. Maybe this was due to inventory and restocking. It kind of hit or miss over in the Diamond Miachels.
Always a great place to find whatever you need for the home!
I ordered curbside pick up so my mother in law can pick it up (high risk for covid) and they had me waiting 20 minutes on hold saying my order doesn’t exist. I gave them my order number and everything for them to give the phone (20 MINUTES LATER) to a manager that rudely told me that it’s not ready. I ordered ONE item! Then finally they call me back saying “I’ll bring the item out to her” with an attitude like I’m bothering them. Seriously? I’ve been inside of michaels and I am constantly seeing employees just standing around doing nothing and they couldn’t help my high risk mother in law for ONE item. Unbelievable.Ps. I wouldn’t have mind the wait if they weren’t being rude.
Nice staff at the store. They were moving items around causing stocking to be low.
Young man in framing helped my Granddaughter frame her piece of art!
Stocks are low on some items I was looking for but staff was helpfull.
Love coming in here for art supplies or projects. Even new things that I havent discovered
The atmosphere is great and the associates were friendly and very helpful.
Very clean . Helpful people.
A great place to get inspired for crafting and decorating.
They go to the store a lot they have anything you might need to make something at home whether it be a hobby or a gift for a loved one they have everything you need to do what you want to do.they also have a variety of things where you could probably decorate your whole entire wedding baby shower birthday party anything like that, sticker stamps paint jewelry making all kinds of awesome things in the store they even have woodworks and kits to make stuff with your kids or something like that t-shirts to tie dye all kinds of stuff like that.
Great store for sewing and fabric supply as well as drawing and art supplies.
Helpful staff and good prices
Two words: halloween decorations
Great selection and prices
Specific to framing only. You know the type of “customer service” person that seems to be looking for a way out of doing your project? Yep, that’s here. Immediately put up obstacles and continued to do so. Will buy local although $200 more and get a better product and service.
Very comfortable and affordable craft store! The employees were extremely kind and it was a very peaceful experience. I will be returning soon to get more materials for my handmade crafts! Thank you Michaels staff!
Kind staff. Great experience
Everything I wanted and needed to do crafts with my grandsons
They are fairly expensive and they had a poor selection of what I was looking for.
Thay have a great selection of beads and crystals that are very good for the business
Wonderful help and customer service. Price matched without any question
So many thing to choose from and friendly staff that seem to like heir jobs
Great! The lady that does the framing is very artistic.
Great service
Queens work here, went on Thursday to get a last minute tree and they did everything in their power to help us. Your hard work is appreciated and you are all lovely people.
Good prices, great sales, and usually has anything we want craft-wise.
Always a pleasure
Workers are rude, and not helpful at all. One gal took my cart and put my items away while I was shopping, and when I asked about it she was rude and ignorant. Never go back again.
Michaels is a great place to go for your crafts. They have a large variety of interests and great prices. I particularly browse their art supplies and am always happy with the selection of new products. Youll often find things on sale and if you download their coupons app, they always have a 40% off coupon. Its good for almost everything in the store.
Large store and semi stocked up
Such a varied availability for all kinds of crafts
Lots of good family craft supplies. Good coupons in email if you sign up for rewards. The wife always seems to get a 30 percent or better discount at the register.
It was ok but still couldn’t find what I was looking for
You got they got everything you need for crafts and little things for kids Im 74 years old and retired electrician and I find good things in there
Asked a lady who work there and had her badge on upside down to help me, and she gave me the best help ever.
Everyone was very pleasant but low on supplies. Not your fault.. That is a problem everywhere
Michaels is great. This location is always pretty well stocked and, more often than not, i end up leaving with a cart full of stuff that wasnt on my list. The staff is friendly and helpful, bot to mention very knowledgeable and forthcoming with suggestions.
Store does not have much instock. Covid mask sign, but they do not reinforce it well.
The ladies who helped my husband at Christmas were awesome! I was beginning a new hobby and they helped him get me the stuff to start it. Everytime I have been there they are super nice.
Clean and organized, workers are friendly and helpful. Slightly overpriced on some items though.
You can almost always find what youre looking for ☺️
Great! Thank you
Employees helpful. Too many empty shelves.
Got in, got wrapping paper and ribbon, and got out!
Great place crafters/artists
Fine dinning without the outrageous price. Moderately priced - high end food. I especially like the Sunday brunch. Great service, great view.
You cant go wrong with Michaels they have it all. From arts and crafts to everything in between. Staff is always friendly and they seem to work hard and know their products.
I practically live here! I love browsing this location and I always walk out with way more than I came for. The staff is always helpful and knowledgeable as well!
Y’all need new employees. My sister and I were just reading the sign on the door for our mom and some lady comes out with a nasty attitude saying “you need to have a mask to come in”. First of all I wasn’t trying to come in. Second of all I don’t ever want to come into your store now. Super rude for no reason.
Always friendly fast and easy
I love Michaels and their prices BUT their management and employees need to get on the same page so their customers can get on the same page. Curbside pickup could be a breeze if we were all on the same page. In the confirmation email it doesnt state anything about having your id, where to park, where employees would like to put your bag ext. On the website it says 1. Order 2. Pull up 3. Bags are placed in trunk. But when I just went to pick up a curbside order, when I said my trunk was popped she kept repeating, were not supposed to do this over and over again. Not supposed to do what? Im still confused. Also maybe having some parking spaces in the front designated for curbside pickup could be very helpful for employees and avoid creating a traffic obstacle infront of the store.Also side note, people waiting to get in to the store were not standing 6ft apart. Its a crafts store, I feel like they could make some xs outside to help people create an organized line.I understand things are new and protocals are adapting but these things are vital in order to have a smooth moving, safe business.
Friendly staff love the grab boxes.
Got what I wanted at a great price.
Great customer service
Only place in town i could find tiny gift boxes. Really made the gifts more fun for my granddaughter.
Great place for ideas on decorating for each holiday. Great prices. Helpful people if you need ideas on projects.
Michaels always have something I want to buy. A lot of stuff I bought today was 70% off.
Not only is the staff friendly, but theyre knowledgeable and always smiling. Whenever I have a question about any kind of project, they do their best to help, even if its not in their wheelhouse of individual expertise.
2021- (update with pix)I love coming in here and just being inspired by everything around me getting my artistic juices flowing. This is my adult Chuck E. Cheese. I have the app so I always have a coupon to use and it’s not a one time coupon I can use it day after day I’ve literally gone to Michael’s the last three days.2017- Michaels is my play house I go there when I am needing inspiration there’s so much there to do to look at. From Photos to painting to beaters to molding scrapbook or’s to journaling anything you can think of craft wise they carry it even stuff for bakers to decorate the cakes you name it they have it they always have coupons they always got sales download the app ahead of time save your self a few bucks. The staff is so friendly they’re helpful you need anything the point in the right direction I’m so happy the valley now has one too by the way.
Arts and crafts, whats not to love? I get little odds and ends here for my craft projects. Bought a vinyl cutter here for a good price for Alaska. It was the same price on Amazon, but Amazon makes you wait a week or more.
Location and hours are very convenient. Staff is friendly and helpful most of the time. They apparently are in the process of switching suppliers so some of my favorite things are not available right now. But the staff assured me that will be fixed in the future.
I love this store! Its like a candy store but for the creative mind.
My wife likes this store. Honestly, I think they have items priced way too high and then have HUGE sales on those items which actually bring them back down to a reasonable price. Even the sales dont bring them down to the prices of the items at other locations.Overall though, the store is well kept and the sales associates have always been helpful and knowledgeable when I have gone to the store. Cant complain except for the sales they have.
Reasonably priced craft store with a variety of supplies. Excellent framing shop that can customize your art with their assistance. Good staff, they just dont carry a lot of higher end art supplies. However if you are a beginner or intermediate skilled artist you have a plethora to choose from.
Tons of craft stuff. My wife loves this store. Items are expensive at regular price but everything always goes on sale. You can get things at 50% or more off during sale times.
Everything a craft store should be! Hugh selection of crafting materials, plus a lot of finished decor items. Good pricing. Frequent sales and coupon discounts. School/teacher discounts available, too. Classes offered, as well as free guidance from knowledgeable staff.
Helpful staff. I had to get a picture frame and I have 0 skills in that area. They picked one that matches my art and it looks great.
Large craft store with a fairly wide variety of supplies, decor & holiday. Some items there is a large selection to choose from & some items not so much. Always have coupons (for most items) & sales...plus military discount!!!
Clean store and friendly staff.
Large location. It can get some interesting types on every corner due to its location. Lots of crafting, art, seasonal supplies.
Used multiple coupons was able to make a high quality blanket for under 50.00! My cashier was super nice and helpful!
Love Michaels! It has some great art supplies and craft supplies. Really like Kids Club and Jessica the employee is a wonderful young lady
Art supplies. Could have bought them online but I didnt feel like waiting. Counter people are nice, though.
Nice store with good art and crafting supplies. Good service and friendly people.
All your crafting needs in one place!! I just like coming here with my daughters to peruse the selection of goods. :)
Very sad this year to find out neither Michaels store is stocking Hanukkah items this year, they sell these items but your either have to special order them (only a select few items) or go out of state. I bought many Hanukkah items from this Michaels last year, not sure why they have changed their local, seasonal inventory.
It was okay not able to find what I was looking for
I can pretty much find anything I need in there and for a great price, of you have an account with them you can get coupons that really come in handy, they have a great variety of things there.
I can always find what Im looking for! And the employees here are helpful and have no problem helping you find coupons and discounts on the app. Favorite place for art supplies. Also, for all you teachers out there, theres a teacher discount when you bring proof of employment and are buying supplies for your classrooms!
Very friendly staff and knowledgeable. Helped me find everything I was looking for. Maria knew where everything was and was very nice thank you!
Lots of great project ideas. Great customer service everyone tries to be as helpful as possible. Great quality products.
Great customer service and a very neat/organized store.
I love coming to this store, they have great prices and so many different sales. A gentleman assisted me today, Austin, who provided great customer service and was so kind and patient with me. The employees really make a store, I will be back because of him. 😊
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