I ordered paint on Friday online and they never called me to pick up the pain Saturday, theyre only open till 2 Saturday and closed Sunday day. So I have to wait till Monday to get my paint.

Horrible customer service. There were two ladies at the store when I stopped by to pick up my online order. I got two order confirmation email with charges for three paints I paid for, which also matched my bank of america transaction. One of the lady told me her system does not show and that I still have to pay for the third paint. I showed her my email conf. and the bank transaction trying to explain, and also asked her if I will be able to get the money back if later on their system shows the correct updated information that I had paid for one item twice. She was very unfriendly and her attitude handling the situation was very unprofessional, almost threatening as she looked pretty mad the whole time I talked to her. She told me the only way I could take the paint is to pay for it, so I did as I needed all three colors to do the project I was working on. I understand discrepancies could happen but the way she treated the situation was very uncomfortable for the cusyomer, and It was such an unpleasant experience. i wouldnt come back here. I see couple unpleasant review as well, and I suspect it is the same lady I spoke to. VERY RUDE.

Willy and rafa are the best.

Rude and unprofessional personnel that have no people skills to do telephone orders only. Not helpful at all.

Excellent service and color match. Had a tough job and Rafa and Willie came thru. Took some time - theyre busy. But overall satisfied.

Always outstanding at color matching and great customer service

Great customer service always accommodating and always well stock

This place is never busy I dont know how they stay in business

Busy but good service

Great service there the best ones

I have heard stories about awful customer service before but never experienced one myself until I came to this Sherwin Williams store. I will forever stay away from this store and never again do business with them.

The BEST!!

Friendly

Really bad service

The dispatchers pout you

Wide variety of paintings in residential and commercial very good attention and customer service

Too bad, the woman who pissed me off her help to the customers

Very good service a thousand thanks to your workers amen and amen

Good prices good paint