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Granite Tops and More
2002 Zettler Rd, Columbus, OH 43232, United States
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Granite Tops and More
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Jo
Review №1

Really a great place to get good stone countertops, efficient, fast, great prices. Friendly and ready to help figure out custom project. Buy it where they cut it! Lots of selection. Quality workmanship

Ja
Review №2

Granite Tops and More were THE BEST from start to finish. Nancy stayed in communication with us throughout the whole process. They recommended a few locations to select our granite ( ex. Mont Surfaces and Stone Mart). Both of those locations had outstanding customer service. We ended up finding something we loved at Stone Mart. Granite Tops and More fabrication price per square foot was less than anyone else I received a quote from (ex. Buckeye Granite) and their turnaround time was much faster. They measured on a Tuesday, we made our final selection on a Saturday and we had new countertops installed on the following Friday! If youre looking for great customer service, great fabrication price and quality installation, look no further!

Ch
Review №3

Great prices, fast turnaround and install 👍

Da
Review №4

Friendly staff, good selection on hand, prices very reasonable. Used them to install in our kitchen during remodel, went so well using them again for bathroom and laundry remodel

Sh
Review №5

Their service is exceptional!! Office help is friendly & efficient. We picked out the granite on Tuesday, they came to measure on Wednesday & installed it on Friday! Unbelievable and absolutely beautiful. We couldn’t be happier!! Thanks so much!! 😊

So
Review №6

Wonderful price, products and people is bilingual!😀😀😀😀😀😀😀

Aa
Review №7

When I needed to call Granite tops and more to do another project for us I “Googled” them to get their phone number. I noticed 2 really negative reviews, which surprised me. Over the last 5 years we have purchased 100+ Sq ft. We just did another kitchen project in January 2019. I can tell you unequivocally that they are still a great company to work with. The negative reviews seem to be targeted toward a management change. These guys offer great products at great prices and their craftsmanship is excellent. You will not be disappointed if you choose them for your project.Before you give weight to the negative reviewers consider these factors. One reviewer has only written one review and the other has written 5, of which 4 were 1 Star reviews. I rely heavily on reviews when considering what company to go with. People who have written many reviews and rated many companies will be designated as “Local Guides” by Google in their review. I give these reviewers more weight than a reviewer that has only written 1 review and may have an agenda or score to settle. I’m not saying that is what’s happening here because I have no way of knowing. I do know that I would be very disappointed if a negative review kept me away from this company.

Ca
Review №8

Love our countertops. Very pleased with the work they did in our kitchen. Quick and followed up on all that was promised. Highly recommend to others

Ca
Review №9

I want to share my experience interacting with this business. I have appreciated the knowledge of colors, styles and design expertise recommended for my home. However, it is unfortunate that I did not have a similar experience when it comes to the installation process. My experience proved to have a lack of attention to detail, poor / unprofessional communication and no engagement from management and owner despite my request being made multiple times. I have continued to be very flexible with my own work schedule and time I have taken off to accommodate the continued mishaps. Including, the first installation date being missed due to their incorrect measurement of the kitchen sink cabinet. I took a half day off work for this as well as having to cancel/reschedule my plumbers who were scheduled the next day to install the kitchen faucet, disposal and dishwasher. One week later I was scheduled for 1:30pm and that was missed as well. I received a text message at 1:10pm advising that the installation could take place between 4-5pm. I had already left work and had another half day off. When no one had showed up by 5:15pm I attempted to contact both the store and the employee that I had been working with. I got no answer nor a call back. Finally, at 6:10pm the installers showed up and installed the countertops. You have a beautiful product but, the poor communication and lack of attention to detail has cost me 2 weeks without the use of my kitchen, plumbing and many hours of missed work. While they offered a small price adjustment, they did not compensate me to the level I was comfortable with. Most of all, my concerns were disregarded and not taken seriously. Based off of the Better Business Bureau rating and their accreditation being revoked as well as my personal experience I will not be recommending this company to anyone nor using them for any other projects of my own.

Ja
Review №10

Thanks for parking me in a spot at Home Depot with your red dodge truck. I could barely get into my car and couldn’t leave until the car next to me left. Your truck is a walking billboard.

do
Review №11

Work was below average. They broke my kinetco water spicket. Customer service is definitely not the best either. My main issue is them taking and unauthorized payment from me because they had my card on file. That is actually illegal and I should’ve reported it. I have gave this company 3 jobs and this is how they treat you. I definitely will never use them again or refer them.

He
Review №12

Love our granite countertops! Great quality, fast turn around, good pricing, efficient and professional!! Highly recommend!

Da
Review №13

We couldnt have asked for a better experience. They were friendly and easy to deal with, had a quick turn-around, they gave me a veterans discount, and I had them do the whole job starting with tear out of old counter to the last task of re-installing the plumbing. We had countertop installed on Valentines day which was a nice way to celebrate our beautiful new counter. I highly recommend them if youre in the market for new countertops.

Ch
Review №14

Granite Topsand More were very professional and timely from their emails to appointments, to Installation. The quality of their work is really great and the marble we added to our kitchen looks gorgeous! I would definitely work with them again!

Da
Review №15

Could not have been easier! Great people to work with. Highly recommend.

Ne
Review №16

I highly recommend Granite Tops and More. We used them to replace our bathroom vanity countertop and got a beautiful piece of granite that they carried. They were a pleasure to work with, did a great job on the fabrication and installation.

Ro
Review №17

Jogly and his team are very patient and easy to work with. They allowed me to change my selection 3 time before making my final selection. The install crew did a nice job. I would definitely recommend this company to others.

St
Review №18

I booked about 5 slabs when the former manager was there. Jogly was great to work with. He was gone and since then it is a nightmare to deal with this company. Very poor customer service. They yell at you for their misunderstandings and miscommunications. They show up in wrong locations, and tell you later that they have to charge more for coming back. They charge for cuts which were originally included in the deal. Jonathan and Eddie are horrible to work with. The way they talk to you is unbelievable. Very sad. It was a good place but now has a very poor management.

Ch
Review №19

Since the former manager left this place has turned into an extortion ring. Currently suing in court for holding slabs that I paid for in full (in their possession) that they wouldnt release until I paid them an additional 250 in cash that they refused to write a receipt for. Had to call Columbus Police and meet with Franklin County Prosecutor to obtain my legal possession. I am reporting this business to the BBB, suing in Municipal Court and reporting them to the IRS.

Co
Review №20

We had a great experience with Granite Tops and More! Affordable and professional. Would recommend!!

Th
Review №21

We worked with Granite Tops & More for our kitchen remodel. Everything went as expected - no surprises. The quality of the work and the pricing was very good.

me
Review №22

Jogly and his staff are prompt, friendly and highly capable! Our general contractor, Grace Restorations, could learn a thing or two from them about customer service, follow through and quality work!

Th
Review №23

Nice granite selection, best price, and very professional!

Ta
Review №24

I am in the remodeling industry and have used granite tops and more on 3 of my own properties and 5 customers properties where I was the General Contractor. I will be using them again on several other properties.

Ta
Review №25

Professional. Friendly. Punctual. Patient, great prices and selection.

He
Review №26

This is a top shop for granite in Columbus. Would work with again.

Je
Review №27

Quality, accurate and efficient service!

Information
100 Photos
27 Comments
4.2 Rating
  • Address:2002 Zettler Rd, Columbus, OH 43232, United States
  • Site:https://granitetopsandmore.com/
  • Phone:+1 614-674-7285
Categories
  • Countertop store
Working hours
  • Monday:9AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible parking lot:No
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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