Bought a bunk bed for my kids, they were courteous, and professional. They delivered everything within a week, and he even gave me replacement parts that my boyfriend broke when he put it together.

Absolutely horrible. Delivered broken furniture and refused to acknowledge broken furniture or refund money. Completely unprofessional. Bed bugs, I’m sure

I’ve been coming here for 5 years, good costumer Service, all items that I’ve gotten from here are good quality, I highly recommend shopping here.!

Drove by saw a whole a bunch of appliances and got a new washer dryer works good and i got free accessories and setup was great .

I came after a while and he honored my 200 store credit love my new rug .

Drivers came to my home with a complete incorrect order only thing that was right out of my 5 piece bedroom set was the bed everything else was Mitch match furniture the drivers said they would be back later that day with the correct pieces never came back they ignored my phone calls. I spoke with the store manager/ owner he advised I would get it within a week it’s going on 3 weeks since the original delivery date and I still only have the bed I’ve been making payments on bedroom furniture with only one piece to the 5 piece bedroom set I should have right now on top of that their communication is horrible! Great prices, great sales men aside from that they’re very unprofessional!

DO NOT SHOP HERE. The professionalism and customer service is HORRIBLE. I ordered and paid for furniture in full (a little over 7,500) July 2 and still have not received everything I ordered. The only communication I have with them is if I go to the store and I just keep hearing delays due to COVID, personal issues that they’re having, & promises to call me that never happen. They keep asking me to be patient and understanding to their personal situations but it’s business so not my problem if you can’t run effectively close down. In November I had the owner/manager Adam put in writing that I would get my money back and he asked me could I wait until after his Uncle (the owner) finished planning funeral for wife that passed away from COVID. I still haven’t received it just keep getting the run around. Save yourself the headache & trouble go somewhere else the savings aren’t worth the hassle

Just heard about them on Facebook and I’m happy that I drove 2 hours definitely worth it the quality and prices are amazing and I got approved quick delivered with no issues.

Great prices and awesome customer service will be back soon

Stay away from this place, It’s horrible I should have look the reviews Before going thereWe should organize and go to the Attorney general’s office.They damaged my sofa During delivery, Half of my stuff still missing, they keep saying tomorrow and it’s never coming.They will not answer the phone calls as soon as they get the money.Their stuff are unprofessional and have no idea what they doing.

They close at 8PM yet they don’t answer the phone. I was told my furniture will be delivered in 4 weeks. No show. Then they told me they don’t actually have the furniture..they’re waiting to get it from Ashley’s furniture and to wait another 2 weeks ..umm?! Been a total of 8 weeks now with no furniture.

Good quality seems cool and owner hooked me up

They won’t answer the phone. We want a refund. We already paid in full 7/29/20. They always push out the date out every time they do eventually answer.

Was welcomed instantly and given a great price wife is happy .

Liar I never signed any paper I refuse to sign If there’s any any signature on the paper it’s you guys who sign it.

I went into the store today with the need for a bed. David, Charlotta and Ahmad made it very easy for me to follow the application process. I was approved quickly and given the opportunity to choose what I wanted and even still made to feel like a VIP. Everything was complete with all transparency. I would definitely go back again and have already referred my friends because of the very special care i was provided.Thank you all so much for everything!

Run. This place is scammers. Took my money and never delivered the furniture. Phone doesn’t even work.

I have contact the Attorney General Office on this company I ordered a Dinning room table and never received the table in that was in October and have not even received call regarding my order. And now that have a sign in the door sayong closed Due To Covid. Now we will go Legal to get my money back .

Great people work there. Even the guys that put the furniture together, will stop what they are doing,! to help you fine what youre looking for and help you until a salesman is free very good customer service. Everybody should buy here.

Adam and his staff are great, they work with you very professional. They have great deals and prices on their merchandise. Very quick and professional delivery. I have financed with them numerous times and well continue to do so.😊

The best customer service! And they are family owned 👍 they have great deals. Another reminder to shop local and support small business.

My mother got a dinning room table from here and two floor rugs the ppl were amazingly nice and very helpful we HIGHLY recommend u to check this place out

Actually experienced a pleasant buying situation at Name Brand Furniture. The customer service was well communicated. I was able to receive a price that was fair and better than I could get elsewhere. We shopped around in brick and mortar establishments and online. The price and quality met my expectations. I would recommend this establishment. At a minimum give this place an opportunity to win you over. It will be a worthwhile experience.

Great customer great deals real people

The experience in my case was not good but the manager tried to help, your more than welcome to go in and work with them they definitely try and help you out!

It is the worst place to shopping. I really upset and telling that please do not go there for shopping .. worst costomer service .. needed various and unwanted things to verify your information... store manager Adam do not know how to deal with costomer.. other associates are worst... I ordered sofa set from them before two months.. they did not brought a chair which is one of the sofa set.They lie me many times even I need to bargain several times for my paid items. Even the store manager angry with me and told me to take back money of chair. I have not given him to use my money instead I paid for my furniture. Even the delevery is too worst they will call and not leave the voicemail and right after call they refuse to bring the ordered items and posponed more than two week time. If there is a zero rating i would give them. l would suggest everyone that if you need to bargain and want to waste of your time and money then only go there for shopping. Awaful place for shopping even in my life...

Adam was great he helped me get exactly what i need from my first experience til this visit. Its been a great experience. And when it came down to financing Mitch was awesome as well! He was able to get me approved with no credit needed. I love these guys! They are a great team and they will treat you like family. Every visit is funfilled.

My best friend and I came in here to buy an area rug and left with so much more at a great price! Adam the owner was extremely funny and helpful and the associate that helped us Nameone was great as well! The no credit check financing was a breeze and helped us get everything we wanted and more at a low monthly payment! Seriously you should really go in there you won’t be disappointed! Will definitely be coming back!

My experience with Name Brand Furniture was a postive encounter! The Sales Rep was very professional, helpful and courteous. The manager was able to match the price I wanted with no unwanted haggling!. Its nice to be able to get what you want, when you want it, without being hit over the head with outrageous prices and crazy finance charges! Thanks guys! See you again!

This place definitely has the best customer service out of all other local furniture stores, and you honestly cannot beat their prices! I was super impressed with the selection we could choose from and the owner Adam was very helpful with matching the description of what I wanted from my sectional. I was able to get a new couch and rug in a short amount of time because they have all types of financing and the process was quick and easy.

He made it better and the owner is awesome

Great place to buy beds. Worked a great deal with me for a king bed and a platform bed frame . They were able to bring me the bed and frame same day, and provided set up for the following day . Recommend. The bed is also super comfy . I got what I paid for !! Check them out they will work with you!

Great quality and great value. Delivery and setup at no charge. I did 3 rooms in my house and definitely cant wait for my next redecorating event. This is the 1 stop shop for furniture, accessories and appliances. Love the staff too, so helpful and friendly. I didnt have to break the bank to accomplish my goal of making a beautiful, warm and inviting place to call home. Just walk in, youll be glad you did..

Great place for furniture, dont let the outside fool you like I did. They will let you haggle the price and give you a great deal and the furniture really is high quality. Will always look here first when I need furniture, rugs or appliances. Highly recommend!!

Very helpful and attentive to what we needed. Offered great deals and made the experience enjoyable. Will definitely go back for any future furniture needs.

I purchased a washer from them that was dropped off days later than expected to find out it didn’t work I have spoken to multiple people about it and was told they were going to take care of it and here it is days later and I’m still waiting. Never will I purchase from them again

It was a blessing to walk in this store today and the young man that helped me was sent from God. The devil had been busy all day but this man came down on the price and made it affordable. now my daughter has a brand new bed in her brand new home. Thank you! Name Brand Furniture and staff is the best. Thank you Jesus 🙌

Dean has wonderful customer service skills, very nice young man, very polite, spiritual soul! I will keep doing business with him.

Great customer service, referred from family

Name Brand Furniture and Unbeatable Appliances are the two spots to go to for all of your Appliance and Furniture needs and wants. They have very good quality products .... They stand firm to there word with Unbeatable prices. Adam and his team was so loyal to us and our experience...... Customer satisfaction is what they aim for on a consistent basis..🙂Yes, they will deliver and set up! 🤝🙂

Had a furniture set online for 300 each sofa for a sale at Ashleys and decided to ask this place about the same living room set and they gave us the price of 999 and they would throw in a free rug so I said well that is a deal then didnt get my items from Ashleys that were already in the cart. So I go back today and now the price went up to over 1600 dollars. These people are so rushed with everything and dont honor prices. I go to Ashleys and now the items are out of stock. I am beyond annoyed 😒. Never will I do that again!

Excellent place to go and get a decent price and lovely furniture. The employees their are friendly and respectable. Their customer service is great. I was helped immediately as soon as i walked in the door there was no wait.

I just moved out here, from California. They service was great.the owner gave me a great deal. I shopped all around Columbus . and his furniture and deals were the absolute best!

Im super happy because everyone was keeping their distance clean facility and my furniture is the bomb and I got what I need with no money down .

They have the best deals. Very friendly and goes over and beyond to help you. Definitely would shop with them again.

Adam is in the process of working with me but currently I am dissatisfied with the customer service provided. I ordered a headboard in April and to this day it is unclear whether I will ever receive it. David is the person I did business with and when I call about my order he always has a reason to call back and never does. Adam ended up offering a different headboard and a free defective end table to compensate for the persistent problems, however the substitute headboard is the wrong color and after looking online its cheaper than the one I originally purchased. I feel robbed. I want what I paid for. Over the phone Adam told me he would check the inventory and see if or when the headboard I purchased would be in and I could swap out the substitute (which remains unopened). I never heard back.

Adam is the best sales person ever. Thanks to him my kids will sleep better. Everyone welcome you in the store and they all make themselves available to suit your needs. They were very flexible and gave us so many discounts and free gifts. I wish I could give them 10 stars. Thank you for the great experience. JOÃO and I were happy to get our furnitures from this store. 😌😌😌😌😀

Was referred to this store by a friend and boy am I glad she told me about it. Adam the manager took really good care of us and got us exactly what we wanted for almost nothing! These prices CANNOT be beat by anyone. I am definitely a repeat customer!

Great buying experience and really nice people! Made us feel comfortable and wanted to help. Great prices!

Great deals i will be back

Amazing store definitely recommend

Name Brand furniture was a great experience, with exceptional customer service. Adam was more than helpful to me in getting everything I wanted for my new home. With extraordinary deals that nobody beats, I will definitely be doing all my future furniture shopping with Adam at Name brand Furniture.

Bought a nice gas range. Very good price on a hard to find stove. But most of all everyone was friendly and helpful. I’ll be back for future needs. Thanks!

I’m so excited for my new bedroom set😍. Very friendly people and very affordable!!!!! I was so in a rush because of the kids😩 they made it easy for me even helped with keeping the kids busy while I searched, applied and talked to the sale people. Thanks Jt and everyone at Name brand furniture

Best Furniture store, best deal in town no one could bet they deals... I got a good deal on a nice rug...Adam have a good 💗 and he work with people that has a little money thank you again...I will highly recommmend this store...

This store location has great service and even better pricing..If youre a senior citizen and on a budget they help out with things. I will be a customer always. And will recommend to my family and friends.

Awesome new store in Columbus with friendly staff and great prices! Name Brand has a huge selection on not only furniture items, but also appliances, TVs and other home goods at unbeatable prices. They will deliver, set up and get you the best deal for your budget & needs.

Purchased a tv from this company told 3 different days the tv would be here. They said Monday first did not have it, Wednesday came around they still did not have it! Adam was unprofessional! He hung up the phone on me twice told me he wanted me to meet him at his store in a hour to fight! Terrible business and will never in life have my business or hopefully anyone else’s after I’m done with them!

I just discovered this place last week and I am very pleased. I found a beautiful living room set and a bedroom set for my son, all at reasonable prices with affordable payments. The workers were very welcoming and friendly and worked with me to help me get the best deal for me. If you are looking for furniture, I strongly recommend you stop in and check it out at this location.

I received impeccable service from Amad and his team. Very friendly and helpful. In and out quickly, great prices and wonderful in service of helping me find what I needed.

Wonderful store. Will be back. Made my daughter purchase very reasonable. She is so happy.

Was told a specific date that the furniture would be dropped off called twice on delivery date to check in and see what was going on.They never called to say they were running late or to reschedule this may very well be my first and last time dealing with this company

Great service cheap prices and fast delivery Im very happy will definitely will keep shopping here

Adam and Mitch got me hooked up with everything I need for my apartment. No pressure to buy extras, very transparent about prices and upgrade options, and the option for quick delivery. I chose pieces they already had in store on a Wednesday and was able to get them delivered on Saturday when I had my next day off work.

The people that work there were very pleasant and helpful and we found what we were looking for.

Freindly staff, great prices, quality furniture. I was in and out. I purchased a beautiful dining room table after looking all over town for what I wanted I found it here...., and it was the best priced in the city. I will be back!!! Go check them out ASAP

Very bad seller be careful the seller talk a lot of lies! They are not professional at all! I made my order since one month and until today didnt get all my staff and worse he gave me a wrong staff and refused to change it!

Wow wow wow dont waste your time for the 300% mark up for less than products

I was so disappointed! I bought a bedroom set, living room set and dinning table. They promised to deliver in a week. During delivery I was missing my table and bed frame. I called them and they said the bed frame was broken and the dining table is not ready. They promised me a week again. I waited 2 weeks, nobody called me, no delivery as well. When I called again, I was told they have the bed frame and for my dining table I will jave to wait for another week. When you call before 2 pm, there is rude lady over the phone. She will tell you she has a customer and you got to hold. Great, since they got your money, your no more a customer. When she put you on hold, it is for 30, 45 minutes and more. You will have to hang up and called back. I have called the 4th week and they said my will be delivered the next day and yet another deception, no delivery no call. I called again, but this time I was not nice. I yelled over the phone and told them I will receive the table if not delivered the same day. They finally delivered the table in the night. I did not like the lies over and over, didnt like my stuff delivered piece by piece, I was disappointed I have to fight over the phone for what I bought.

Very nice people love them. Come shop

Excellent customer service!!! Got approved within 10 mins with no credit required!! Came in and showed them a pic of what i wanted online and not only did they match the price but they actually beat the price!! I give them 5 stars and will definitely be a regular customer. If you want nice quality furniture or mattresses for a reasonable price, stop in and check them out you wont be disappointed !!

I am in love with my 75 inch TV and igota Shaq rug financed with no credit needed

My table with the bench is so sturdy I am pleased because I need a long lasting table and its been a year and its still great condition I will always recommend name brand furniture

The owner was very personable and knowledgeable . Was willing to work with us on the item we wanted. Would definitely recommend.

Me and my buddy heard an ad on the radio said no credit check so we drove their knowing were not going to get approved and I got approved for 2700 and my dude got 2300 we got tvs appliances furniture mattress literally furnished my empty home and I got a free rug they delivered everything is cool I definitely recommend

Very happy to feel good bout saving I saw this couch loveseat at another store so I took the picture model number and they beat them and I got a free rug got financed with no credit needed they delivered with no problems definitely recommend

This is the only place that I will purchase furniture! Customer service is great, they make you feel like family. Prices are the best in town!!!

I am so glad we stopped by at name brand furniture we saved a lot of money and most importantly my family loves my furniture 😊

Very good customer service they helped me pick out the perfect bed that was very comfortable for me and perfect match for my bedroom set

Customer Service was Excellent!! And top notch prices! Best in Columbus! 👍🏽

Great experience with Adam, he is down to earth Humble and very respectful!! I would definitely be back-

Nice find it all spot found just what I was looking for and didn’t have to wait to long. Staff was super nice and friendly!

I wasn’t happy about the late delivery but still giving 5 stars ⭐️ because things sometimes happen so am Rating my overall experience was very helpful very nice and got out the store fast I love ❤️ the bedroom set and sooner or later I will be looking for a living room set I would recommend and return

Amazing and in love with the customer service and prices and so far it lasted for over 3 years and still looks new and will always be back here first .

Just found out bout this place and I’m so glad I did I have been to like 20 different places and I completed my home here Adam was amazing I definitely recommend

My name is C. Johnson. Everyone treated me with the utmost respect ...Making sure I was satisfied with my selection !!!!!!They have such beautiful quality furniture !!!!and I will truly do business with them again ......Thank you Name Brand Furniture

Name brand Funiture is a fraud they took my money since October 26 and still no delivery of my Funiture and still holding my money I have been calling to no avail. Finally got Ahmed Adam’s on the phone asking for my refund which they are unable to give my money back.

Great customer service we love our new washer got delivered and it woks great

Adam is nice and always gives great deals! I’ve purchased from there twice and I’m going back this week.

My Experience with Name Brand Was Awesome, Quality Furniture Great Pricing Customer Service Top notch, I will be telling friends and family about them for sure!!..😍

Salesman was great he showed me what i was looking for instantly im happy

Worst service ever. Every time i would call to check on my order i was hung up on. Adam the owner of the place same thing. Very rude no communication and when i said i wanted to cancel my order he started threatening me. That things that were going to happen to me because of it. Worst place to buy furniture because your paying payments before you get your furniture and no one can tell you anything. Staff is rude. Kept getting hung up on when i wanted to know my delivery date and when i demanded the issue be handled i was threatened please dont go here. Update im still waiting for my refund on my down payment and delivery charges. They charged me $150 for nothing but rude people. I was told by Pam i could expect my refund and a call back from her and nothing. I have made a report to the bbb maybe that might help my money get returned faster still a bad choice for furniture. I suggest going to broad st where his father owns and service is excellent at broad st

Ahmed was great. If you want to buy great furniture for less, this is the store. Theyre very friendly. This store is exceptional. I bought my whole bedroom set there and they gave me a huge discount. Theyre professional and will help you find whatever you need. It took me 3 months to buy my furniture because Im that picky but I made my decision there and decided to buy my furniture there. I would do it again.

Very nice and courteous people. They make you feel appreciated and really do what they can to retain your business.

I have been everywhere and i mean i have not left a store i visited litterly i was exausted and almost gave up then i seen this ad on facebook for this shop gave them a chance and they let me custom order the color and style and i got approved without credit i will always recommend namebrandfurniture

I love my new mattress and was delivered with no issues and I’m loving it

Amazing store I furnished my empty house new matching washer and dryer see through fridge double oven 86 inch tv and a temperpedic mattress for way less than any one and I got 2 years no interest I definitely recommend

I found out about this from Facebook and I’m in love with this store their quality and prices will shock you I will recommend

Official store I shopped and this is truly the official store im in love with this store

I got my furniture and i am happy with my furniture i picked up and it was all good