They have an absolutely amazing team here! They were super friendly and very helpful in helping me find what I need. Nice selection of gear too! I would highly recommend coming here for any gear related questions or to get yourself some gear as well.
Cycle Gear is one of my favorite places to go to get parts and advice on my dirt bikes. They are always helpful, remember me by name, and give great instructions for helping me work with the pieces and tools I purchase from them. If you go one time you will see what I mean!Gabriel and Travis always give the best service. Always willing to listen and help.
Staff was very helpful. It was just one gentleman there taking care of like 5 customers.He handled everyone quickly and professionally. I couldn’t believe it. Without hesitation he also helped set the Bluetooth on my helmet
Went in the other day for rain gear and was so impressed with the staff. Everyone, including customers, was truly enjoying their time inside the store. Atmosphere was friendly and included everyone. So, so impressed! Will definitely return and highly recommend!
The staff was very helpful in helping me find a helmet the fits me and my riding style. Staff was friendly, knowledgeable and professional. The selection was great and the prices were reasonable.
Travis (manager) is by far the best person to deal with. He is personable, knowledgeable and very outgoing! He remembers people by name and treats everyone like family. This store is the best place to find gear/parts in the Columbia area.
The employees here are very helpful and gear selection is great!
Husband frequently shops here and enjoys his visits!
Excellent customer service with a friendly and helpful staff
Im sold. These guys went way beyond the required to make sure I was satisfied. Top Notch service and the manager was very concerned about my safety.
Amazing customer service. Gabe answered all my questions, and I had a lot! Wide selection of apparel and helmets for any rider. Great deals and discounts through the rewards program. Definitely will be my go to source here locally.
Friendly service and knowledgeable. Nice selection and good prices
Knowledgeable staff and amazingly helpful! They took the time to help me figure out exactly what I needed. The RPM membership is a gamechanger too with the included REVER Pro app membership. Worth the almost 2 hour drive every time!
Nikki was wonderful and helped both a long time rider and New rider get what we needed! She was patient, friendly and super knowledgeable!
This particular cycle gear in Columbia South Carolina is by the best Ive ever dealt with no matter which employe Ive interacted with has been extremely helpful knowledgeable and extremely friendly theyve been doing all my tire work for 6 yrs they truly understand how to treat a customer Ive purchased many items from this store with no hesitation Thank You Cycle Gear for being the best in your business look forward to seeing you soon
Very knowledgeable staff. Went there today to buy a helmet. I have never ridden a motorcycle before. The gentleman gave me a lot of pointers and tips. I walked out with protective jacket as well as gloves. Not bad in pricing. Very pleased with my overall experience. Will come back again.
Good people. They’ll order whatever you need. Convenient location.
I absolutely love this place and their staff. Tony, Travis, and unfortunately I didnt get the young mans name that helped me yesterday, but they are always helpful and always make sure you get the best deal available. I love shopping with them and will gladly point anyone in their direction for assistance.
Travis and his crew ( especially the weekend guys - Tony and Kyle ) are awesome as usual.However, Cycle Gear as a company fails terribly. The AC in this shop is broken. The AC in this shop is broken every summer. Its is cooperation level failure.You would think a NATIONAL company with over 100 STORES would get this fixed so customers didnt avoid this shop in the warmer months.Bad job Cycle Gear.
So this evening I went to Cycle Gear needing to buy gear for my daughter and I. I walked in knowing what I needed but lost as to how to size and what to look for. A store representative by the name of Dave assisted me. He was the kindness most helpful salesman I have ever dealt with. As a single mother it is refreshing to know that I can patronize a store with such fantastic staff. Dave went above and beyond to educate me and help me pick out all of the necessary safety equipment at the best price anyone could ask for. It was my greatest pleasure to deal with Dave and renewed my faith in retail sales. If you need motor sports equipment, please go here. This will be your ultimate experience. Fantastic selection of the most quality products to be found in off road motor sports. Dave was fantastic!!! This is the only off road motor sports store I will deal with from here out. Kudos Cycle Gear!!
If youre looking for a quality helmet without paying outrageous prices, this is your place! They have a ton of inventory and the staff was friendly and helpful.
The guys I worked with, Dave and Travis, were extremely helpful in helping me pick out awesome gear for my trip to Europe. They did not try to oversell anything to me, the prices were very reasonable and they are experience riders who have great advice to give when it comes to selecting your riding gear. I would pay more just for the experience I had with them, their hospitality is unmatched.
I had been looking for new riding boots for this season and CycleGear had very helpful staff and pretty good selection, even the sales items. I’ve shopped here before and I will again.
Cycle Gear has extremely knowledgeable staff!Very reasonable prices. I have shopped here in the past years ago and spoke to the same staff member as I did then. I will shop there in the future.
Great selection of gear and helpful sales team!
Great shopping experience due to good customer service.
Very helpful folks working there and helped steer me in the right direction when choosing different gear
The customer service here is outstanding! I had an issue with something I bought and the first thing the employee says is “how can we make it right?”, then they made it right. The have my business and we are lucky to have a great shop nearby!
This was most likely one of my best shopping experiences, great customer service and answered every question I had. Would highly recommend to anyone else and I will definitely will be going back!
Went in to buy a helmet- Nikki was the best! Extremely personable and good knowledge! Great Experience!
Everyone here is incredibly knowledgeable. I had an amazing experience where instead of upselling me a product I didnt need, the gentleman tested the product first on my bike seat and when there was little to no results, apologized but also told me I didnt need to buy it.Its that type of interaction that makes me come back to this store and buy more than I need next time.
Very helpful and knowledgeable about the products they sell. Had a hard time getting our invoice correct
Very helpful staff, quick service and plenty of cycle gear!!
Salesman was excellent, very helpful in making my choice. Great selection of riding jeans. Glad I tried them on because they run large.
I was looking for a new helmet for my son for Christmas and the staff here was amazing. I dont remember the guys name but I told him the size I needed and he pulled the ones out they had in stock for me to choose from. Prices were fair too. Ill be back in the future.
They had the product I needed and went above and beyond to make sure I was taken care of. Great experience.
Staff were very helpful in helping me to find and fit my very first helmetI love it and I feel safer on the road ❤️
Had some tires mounted, in and out in less than a half an hour, staff was friendly and more than helpful. Will be back!
Great service. Tony was super helpful and so glad to shop with them!
Kyle understood I was a beginner rider. He helped me understand the different helmets better a choose one for my up coming needs with added thought of a future purchase one I decided to stay with riding or not after my course. I am glad to say I am looking forward to seeing Kyle again the next time I go in this store. See you on the weekend Kyle!
Had a great experience here. We came in from out of state to ride throughout South Carolina. Stopped in to pick up some gear and The customer service was incredible. We had to visit the store twice due to an equipment malfunction (factory issue - not store issue) and the staff was extremely accommodating, checked the defective equipment, replaced it immediately and provided some local knowledge on where to ride this week. It’s very enjoyable to be able to talk to individual who actually ride and can answer questions about the equipment because they actually use it. 5 star all the way! Thank you for the great experience!
We shop here pretty regularly. Always a huge help to whatever we need and everyone makes you feel like youre family. Super super friendly and everyone knows their stuff. Our by far favorite motorcycle shop
Took 2 tires in to be mounted and balanced on a Saturday morning. I was in and out in 30 mins. Great staff always super friendly and helpful!
This Cycle Gear is something special, best one I’ve ever been to. Great people and inventory
Staff very attentive and prices are decent.
Didn’t have anything in stock helmet wise ended up getting one that I didn’t really want but was one of the few that they had in my size.
Great deal on a new Bell Helmet! Same price as Revzilla online!Really helpful guys in there too, thanks Travis and Don!
Travis was very helpful in my choosing a rainsuit
Great place, friendly helpful and very knowledgeable staff but not much stuff for cruising bikes but if your a rice burner type its the place for u
Travis was very friendly and helpful. He checked on me several times to make sure I found everything I was looking for.
The store is really helpful my fiancé had just gotten his first bike and we were looking for a part and helmet and the guys mike and Dave were really helpful and nice had an amazing experience unlike all the other online places we went to
AMAZING SPOT!!! Dave was great with ZERO pressure at all. Lots of great info and tons of amazing help. Dave was able to offer tons of insight with lots of different options. Go see these guys for any thing you may need or want!
Excellent service and a great experience. Staff were knowledgeable and patient.
First time here and loved it!! Had everything I could possibly need
The sale person was very helpful and friendly, i will return.
People are pretty cool, good prices too 👍🏾
Ive come to Cycle Gear a few times, and theyve all been positive experiences. However, today was quite possibly one of the best customer service experiences Ive ever had thanks to the icon that is Travis. This man was so ridiculously genuine and personal, that I almost have to just call it happiness rather than customer service. While working with me, three other customers came in (all of whom excitedly greeted him by name, and he responded with theirs), and he was able to bounce back and forth between questions with ease. Seriously just a great guy and employee. Cycle Gear: Give Travis a raise and a vacation.
Very friendly. They had a wide selection of motorcycle accessories.
Awesome people and will shop again at that very shop.
You dont need the Internet theyve got everything in the store
Great Staff thanks for all the help Travis
Nice selection of helmets and had the tire i need in stock. Very friendly and helpful
I came in for a few maintenance items for my bike. I found everything I needed and a couple of the items were even on sale!
I use Cycle Gear often. The staff is always friendly, knowledgeable and helpful...
Travis was very helpful. Ive been to this Cycle Gear many times and never had a bad experience. I recently went there to buy a chain but ended up getting one from someplace else because I decided to go with an OEM chain and I needed it right away. When I had to get a different connecting link for the new chain because I didnt have the tool for the link that came with the chain, Travis helped me identify exactly what I needed over the phone and set it aside for me to save me time when I got there. Hes a rider himself and hes very knowledgeable when it comes to motorcycles. I also bought a set of tires from these folks in the past and theyve been the best tires Ive ever had. Ill be going back there when I need new ones.Update: Went there today to get some tools and am happy to report that the service is still stellar!
Great people and great service. The workers are friendly and very helpful
Good service. A little high on prices.
I have several motorcycles and have purchased tires, motor oil, special tools as well some riding gear from the Columbia SC location.The staff is knowledgeable and helpful.
Customer service was Great!!! Staff really knowledgeable about equipment
Staff is always helpful, especially Travis. Travis deserves a promotion.
Excellent service and very knowledgeable....two thumbs up....thanks one-arm bandit!!!!!
Great customer service👌
Travis is amazing and extremely helpful. Will use again for sure.
Friendly, Fast and In store orders with no extra fees...
Tony and the guys here go above and beyond for their clients.
Outstanding and knowledgeable staff.
Great selection if helmets, apparel, accessories, etc. and a friendly staff!
Great service. Dave was a great help. Knew what he was doing.
Poor selection and very pricy.
TT was great. She was very patient with this newbie.
Man oh Man Travis is the bomb! So, I start my Harley Davidson training this weekend and I felt as though they are missing a coach! He is knowledgeable about motorcycles and he assisted me in getting all I needed for body protection and vital protection tools for my Harley. I suggest to all my friends that if youre interested in quality bikers gear & supplies, drop in on Travis and TT, you wont be disappointed!
Sales team was nice. No pressure. Took my tires in to get new ones put on. Took less than an hour to walk out with fresh rubber. You can find better prices online for most of the stuff but not a bad spot if in a rush.
Guys were amazing. Helped more than I needed. They also helped me while they were closing
Great staff!!! Good deals!!!
Very friendly and sociable staff. They have a wide selection of gear and accessories at a reasonable price. If they dont have what your looking for in stock they can order it and have it shipped to the store. I will definitely be back when I need more riding gear.
Definitely come to cycle gear if you need anything for your bikes, Travis is the man!
Excellent service!
Very nice employees and helpful as well. Its hard to find Motul motor oil but these guys have it and a lot of other nice stuff for your bikes. AAA place to shop!
Rode an hour up here from Augusta and was not disappointed. Travis went above and beyond to make sure that I was well informed on everything I purchased and 100% comfortable before I left. I ended up getting a bell race star helmet and cardo com system that he installed for me. Hands down best staff a shop could have.. I can’t brag enough on the service. Impeccable. I’ll be buying from them again
Dave and Travis were Very helpful!
Great customer service. Didnt realize they were about to close when we showed up. They kept the store open and answered all our questions. Let my wife and i try on jackets and helmets until we found ones we liked. Stopped in just to get her a new helmet. Ended up leaving with a new jacket, gloves and an order for a new helmet.
Great place very knowledgeable and great on prices
Great visit. :)
Good in my book
The staff here is always willing to help and they do not mind taking the time to make sure you have the product that works best for you. I highly recommend Cycle Gear on St Andrews rd
I frequent this place for my riding gear needs abs to help others pick out gear. Because im a MSF RiderCoach I probably come here do to helping others versus most folks but the staff is super nice and they always seem to recognize me. Id youre looking for a top quality helmet look no further!
Customer service was great and I had fun talking to the employees. Prices and selection are good. This may sound weird but I would not take your bike in this area. The roads set you up in some unsafe situations and its the holy motherland of potholes and uneven roads. Go visit and try to resist spending too much on all the goodness!
One of the larger stores so nice seeing more selection. Staff were helpful and friendly. Unfortunately not allot of stuff unless youre a cruiser or sport bike kind of person. I wish they would offer more options for the ADV crowd.
“Hey big guy!” Great selection, awesome staff. Patiently helped while I took, I don’t know, an hour to pick out a helmet. Very knowledgeable, and helped me come to the decision to go safety (full face helmet) instead of trying to look cool (half helmet). Will be back for a new jacket... thanks!