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Smarr Garage Door
2204 Nelwood Dr, Columbia, MO 65202, United States
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Smarr Garage Door
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Br
Review №1

Smarr Garage Door was quick on the job.The friendly and knowledgeable staff replaced the whole tension system. The price was great too! Cheaper then I could have done it.I know now that I will be contacting Smarr for other customers garage door needs.

Ko
Review №2

They fixed a preexisting issue with my garage door the same day they came out. All the staff was extremely courteous. Very impressed and will definitely use them in the future!

Di
Review №3

On time and early in fact. Technician was friendly and went right to work. Pricing is very competitive compared to other places and fast service. Excellent work done and all in a timely manor. I will definitely be using them again.

Ta
Review №4

We use Smarr Garage door exclusively and refer them to everyone we know. They do honest, reliable work and never have any call backs. They work with us and have excellent customer service and get things done in a timely manner if not the day you call! Thanks for all your hard work!

Sa
Review №5

Cade did a great job of communicating with me about when he would be out. He was knowledgeable, pleasant and thorough in checking out my garage door system. He analyzed the problem quickly and took care of the issue immediately. I will definitely use Smarr in the future.

Ja
Review №6

Smarr garage door did a great job in getting our doors working again. They made a quick assessment and suggested the best fix. I highly recommend them for your garage door needs.

Jo
Review №7

Smarr staff is quick to respond when an issue with the garage door is apparent. In our instance they had to order a special panel. They kept us informed and as soon as the panel arrived they were on site to complete the repair. Service is very important and they make every effort to ensure satisfaction.

Da
Review №8

Cade with Smarr got to me quick after I called about my broken garage door. He and his guys did a great job. I would highly recommend them. Fair price. Great work!

Ty
Review №9

They we’re great to work with, and I’d recommend using them for repairs. They were able to get us scheduled and our garage fixed in less than 24 hours. They told us the cost upfront, which was fair as well.

Jo
Review №10

We love our new garage doors! Thank you to Cade and the Smarr Garage Door team.

Dr
Review №11

They came out quick to check our garage door and helped me get my stuck car out. Came back on my next day off and got it running again! The tech was knowledgeable and friendly. Prices are very fair. I will use them again anytime I have garage door needs!

Da
Review №12

The Smarr team was extremely helpful and knowledgable in selecting our new doors. The have done several garage door replacements for our neighborhood (late 60s house) and they all look great. I would recommend them.

T
Review №13

We have enjoyed using Smarr Garage Door over the last few years. Each time we have a fast response to our issues. Employees are professional and courteous.

An
Review №14

The folks at Smarr Garage Door really know their business and are quick to help find solutions that work well for all involved. Im grateful for how prompt they are and their customer service is top-knotch!

Cl
Review №15

The springs on our garage door opener broke Friday morning. I called Smarr. They came on Monday as they said they would. The door was fixed within an hour of their arrival. Garret the technician was very courteous. Good experience.

T
Review №16

Prompt and reliable service when called upon. Pricing is very competitive as well. Highly recommended!

Am
Review №17

Absolutely the best service... I called and the service tech showed up on the same day and fixed everything I needed within an hour. Highly recommend them!!!

Ch
Review №18

Smarr was able to get a repair technician onsite the very next morning after I called. He was able to repair the garage door quickly and was courteous and professional.

Sa
Review №19

Great job! Got it done in a timely manner and we were very thankful.

Jo
Review №20

Quick, smart work. No surprises on cost. Willing to talk about installs.

Ma
Review №21

We always call Smarr with our personal and rental garage door issues. Doesn’t get any easier. Always prompt and get the job done!

AJ
Review №22

They wouldnt work around my schedule at all. I went with someone else, then Smarr showed up at my house when nobody was home and called letting me know a tech was waiting on me. Their techs might be good, I wouldnt know, but customer service is embarrassing.

Mi
Review №23

Repairman came on time did a good job and cleaned before he left.

Da
Review №24

I have received super service from SMARR on three occasions for garage door repairs at two locations. They are highly focused on customer servicewith prompt response and consideration of customer needs and priorities.The service people are knowledgeable and efficient. Their charges are reasonable for parts and labor. I will continue to rely on SMARR for garage services. I have recommended SMARR to my daughter. She was delighted, still loves her father, and now, SMARR as well!

Ja
Review №25

Best garage door service in Columbia!!! Highly recommend.

Pa
Review №26

Got the job done! Friendly and helpful too 👍🏼

Ch
Review №27

Great service! Prompt and friendly!

St
Review №28

Super fast (same afternoon), friendly and professional

Ga
Review №29

Prompt service, and professional and knowledgeable staff!

St
Review №30

Smart offers a quick response and the work is done right

Br
Review №31

Had the part and did the work the next day. Will pester you to do a review until you do.

Ry
Review №32

Prompt and great service!

Ju
Review №33

I called Smarr and got next day service. I couldnt have been happier with my experience. This company is 100% customer focused and you wont get better service anywhere. Its an amazing company run by the best people you could ever hope to meet.

Ja
Review №34

I called for repair of a large commercial overhead door at my metal art studio. The office person was very helpful with scheduling a service call. Door professional arrived on time. He worked efficiently and was clearly very experienced. The door was repaired and serviced for a reasonable price. Very pleasant to deal with and taught me a lot about my door and its opener. I recommend without reservation.

Da
Review №35

Fast, dependable, and quality work!

St
Review №36

Timely, knowledgeable, and fair pricing!

Tr
Review №37

Smarr did an excellent job of inspecting, communicating, and replacing our door. They were so easy to work with and gave us the best price. It was finished quickly, too! I would highly recommend them.

R.
Review №38

Excellent customer service and Cade was able to work us in at the last minute with a door malfunction. Knowledgeable and best of all, an old Army vet like me! Did a quick repair and got us back in business. Highly recommend!

Ra
Review №39

Reliable, courtesy, affordable.

Jo
Review №40

Excellent options. Excellent workmanship.Our new door has about 10 upgrades on it that competitors could not provide, and at a price competitors could not begin to match. We love that the owner personally came out to do the bid, and again personally came to do the install work. No red tape. No need to haggle. An honest job through and through, and we are thrilled with results!

Ja
Review №41

Want an easy stress free and professional experience? Start with Smarr... office manager sent estimates and invoice quickly and the installer was quick, professional, and installed like it was his own garage making sure to give attention to details like making sure the wall operators were spaced and aligned to each other. They also made sure to get everything ordered and installed to make a vendor rebate offer deadline date, very nice.This is my third experience with Smarr Garage Door for a reason.

An
Review №42

I contacted for a new garage door and was first impressed by Megans assistance and patience in helping me get an estimate for the door I wanted. Cade and the other guy that installed the door did a flawless installation. The upgraded door looks great and runs more smoothly than the previous door. Also, I was impressed there are no gaps under the door. They left the work area spotless. I have no hesitation in recommending this company.

Ja
Review №43

Excellent service as always and quality work. Will always use Smarr and always recommend them to anyone. Thanks again for the great work.

Sh
Review №44

Helped with everything i needed !

Sh
Review №45

Needed springs repaired. Fast, very courteous, and reasonable. Thanks!

Br
Review №46

We had just moved to a new house and the garage doors were very old and didnt work. After a quick meeting with Cade at our house, he recommended what type of doors we needed. A few days later his team came back and installed them in less than half a day. The entire process was quick and easy which was exactly what we needed because we were in the process of remodeling the inside. I have recommended them to our friends and would recommend them to anyone looking for new garage doors.

Jo
Review №47

Cheaper price compared to the other quotes. Found a way to get me in immediately and went above and beyond what was asked. Friendly staff and highly recommended

Te
Review №48

More interested in making a customer than just a sale. I had a garage door installed in my barn and when it came time to install an opener for it there was no question about having Smarr Garage Door come back to do the work. Not only did I get an opener installed in the barn, but a new gear pack in one of my home openers. Upon finishing and adjusting the home opener, they also adjusted the second home opener as part of the service call. In business today its all about service and I feel Smarr Garage Door is more about providing me a service than just selling the product. Smarr Garage Door will continue to get my business.

An
Review №49

My garage door spring broke after hours. I emailed the address provided on their website and had a response almost immediately. An employee stopped by on his way to work the next morning to help me get the door up and my car out. They later contacted me that day and returned to do the repair! Everyone was so helpful and understanding. I highly recommend!!

La
Review №50

I am very happy with the service we got at Smarr . Our Garage door hasn’t been working in years. Cade came out, and not only did he give me an estimate, but he had everything in his truck to fix it right away, without me having to take off work another day to schedule an appointment. He also took the time to show me how to program all the remotes. I would recommend Smarr to anyone.

D
Review №51

Cade and company are a pleasure to work with!Steven did a great job installing our new doors.They disposed of our old doors and cleaned up all debris.Highly recommend Smarr Door :)

So
Review №52

So first off, great customer service, fast. Ohnest. Gave me a break on price due to difficulty of installation being different then what I had explained over the phone. Would recommend. Did two installs on a duplex I own.Thank you

cr
Review №53

Great service, fast, clean and professional. Did the job when other companies told me it wasnt possible. Would recommend then any time.

Ka
Review №54

From start to finish, less than two weeks! Reasonably priced (much lower than the national company)! Everyone was very professional. And my door looks awesome!

Jo
Review №55

My garage door spring broke so I called Smarr Garage Door because a friend recommended them. They came out next day and fixed it before noon. Easy, simple and fairly priced. Cant ask for much more. I would recommend to anyone needing garage repairs.

St
Review №56

We had a broken spring on the garage door occur in the morning. We called Smarr Garage Door and left a message before they had opened for the day. They responded when they opened for business, came by and fixed the garage door the same day. The job was done quickly and correctly. We appreciated the quick response and customer service. We recommend their service.

Ta
Review №57

Called for an estimate and the guy arrived promptly, told me a couple things I could do myself to help cut costs. I thought that was nice. Finally decided to go with Smarr as they were the only ones who tried to work with me and my budget. I had a very unique situation as the garage had never actually been a garage. The house was built as a model home and sliding doors were installed instead of a garage door as they used that area as an office. After 48 years, nobody had ever utilized it as a garage. A garage was more valuable to me than another room. Smarr was able to make this happen. They came in, even did some reframing for me, which took considerable time. Put up my new door and made sure to clean everything up. It looks awesome!

Da
Review №58

The technician Taylor who came to fix my garage door was was incredibly polite and friendly. He assisted me in taking care of a wasp nest that was by my garage door opener and fixed my garage door while explaining what he was doing. He chatted with me all while working and had a smile on his face the entire time. I would definitely recommend this company.

Ty
Review №59

Scheduling didnt work out quite right but they came in early the next day to knock out a spring repair. Very much appreciated.

Ma
Review №60

We called in the morning because our garage door was broken. They came by noon, fixed it in 15 minutes, and then let me pay later because I had forgotten my checkbook! I highly recommend Smarr Garage Door.

Ab
Review №61

Great job. Speedy, efficient, clean, inexpensive. Would suggest to anyone.

An
Review №62

Friendly and knowledgeable staff. Prices cant be beat!

Je
Review №63

Broke a spring on our garage door and needed immediate assistance - Smarr was quick to respond and did a great job getting us fixed up - with same day service! The bill was remarkably low - a fantastic experience with them and they will definitely get my call next time I need them - call Smarr - you wont be dissappointed!

De
Review №64

We recently added a garage to our home. Smarr Garage Door installed the door. Upon completion, an issue arose, and after bringing it to Cade Smiths attention, he agreed to resolve the matter stating that he was determined to make us happy. The quality of service we received exceeded our expectations; we are very satisfied customers.

ra
Review №65

The person that answered the phone was very helpful and the installers were very efficient . I was very satisfied with the opener they installed.

Da
Review №66

Awesome service! I had a broken garage door spring in the dead of winter, Smarr was able to send someone out quickly. Staff was polite and courteous, left my garage cleaner than they found it! Only place I will go for all my garage door needs.

Ma
Review №67

One of our garage door springs broke so we called Smarr Garage Door. Cade came out and had the spring replaced and the garage door back to normal function in less than an hour. I found Smarrs service and efficiency to be top notch. I also thought the cost for the repair was quite reasonable. I would recommend Smarr Garage Door company.

Di
Review №68

Highly recommend! Had a service call a few years ago, not good, but they have changed things now and much better. The service man was great in getting the job done quickly and explained the problem. Much more helpful!!!

We
Review №69

Smarr Garage Door has a new owner as of Dec 1, 2014. This 2nd generation garage door man has the skill and patience to handle all of your service needs.By bringing this long established business into the computer age, technology will ease scheduling and order processing.

Re
Review №70

Great service and products. Garage doors look awesome.

jo
Review №71

What a terrible company. Dont even know where to start but lets begin with the fact that Ive had my garage door for less than 2 months and have a 1 year warranty but they still intended on charging me. Next, it took forever for someone to come out to even look at it because they do jobs whenever its convenient to them and have no organization skills or customer service what so ever. They told me theyd come out at a date then didnt end up coming out until two weeks later. Like I said they have to queue for when customers make appointments, its whats convenient to them. The day they were supposed to come out and give an estimate they said that they couldnt and we would have to wait longer given weve been waiting for weeks no so we demanded that they come out and look at our garage as its their job, so it took getting aggressive with them in order to actually get someone to come out. When the person came out to look at the garage he had look of annoyance on his face and as if he hated life, his job or the world, who knows but he wasnt friendly at all and completely useless. So after a month and half has passed theyre actually coming out to do their job. In conclusion do not go through this company as they have structure within their business, no customer service skills, and will always put you off until you become stern with them and demand their service. Makes no sense to me.

Pr
Review №72

I came home at lunch to a broken spring. Smarr was in the area and came to my house within an hour and had it replaced and fix in less than 45 minutes. Their technician was very knowledgeable and professional!

Ja
Review №73

You will not find a more knowledgeable person in the garage door business than Cade. He prides himself on helping customers on what they need, not what he wants to sell them. Often times, it makes more sense to fix a problem than to sell a new unit, and thats exactly what Cade will recommend. There are times when purchasing a new unit or part is exactly the right decision. Hes who you want on your team helping you make those decisions with confidence.If honesty, respect, and first-rate knowledge are what youre looking for, then pick up the phone and call him immediately. I cannot say enough good things about him and the way he does business.

La
Review №74

We use Smarr Garage Door for all of our garage door needs. They are always very responsive, helpful and honest. I won’t use anyone else.

Ke
Review №75

I experienced great customer service this week from the folks at the Smarr Garage Door Company. I worked with them 4 years ago when I needed two residential garage doors installed. When I recently damaged the upper panel of one of the doors I walked into their business seeking their advice/assistance.Cade listened and reviewed some photos I provided. He determined the problem and offered a solution. He had me follow him to the shop and he retrieved some new but old stock parts he had on an upper shelf. He had listened that I wanted to tackle the repair myself to get a few more years of service from the garage door. He took really good care of me with the price on the parts. I followed his repair instructions and the door is back in service again.I didnt realize that I was working with the new owner of the business until I went online to leave this review. As a fellow small business owner I understand how financially brutal the overhead can be...he couldve simply suggested that I buy a new door, he didnt do that. What he did do is build trust...I know I can recommend him to others and one day I too will need a more complicated repair or door replacement. So for now...thank you Cade! Keep up the great customer service!

Ba
Review №76

Excellent service and pleasant staff.

Ma
Review №77

If you want your garage door fixed promptly, effectively and quickly, Smarr is your best option. THE BEST!

St
Review №78

Excellent work, courteous technician.

Ja
Review №79

Always a pleasure to do business with Cade and his team. Very great work and reasonable pricing.

De
Review №80

Professional, friendly staff. Quickly and precisely installed new garage door.

Je
Review №81

I needed to have my garage door worked on prior to selling my home. Cade came out and adjusted a couple things and lubricated the runners and it runs like a different machine! He takes pride in his work and has a desire to serve his clients.

K
Review №82

Installers were greatoffice help is not nice or helpful

Aa
Review №83

Excellent Service and People

R
Review №84

Its a small mom pop garage door company

Information
10 Photos
84 Comments
4.7 Rating
  • Address:2204 Nelwood Dr, Columbia, MO 65202, United States
  • Site:http://smarrdoors.com/
  • Phone:+1 573-442-2948
Categories
  • Garage door supplier
  • Parking garage
Working hours
  • Monday:Closed
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:Closed
Service options
  • Online estimates:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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