Jessica was excellent and she was wonderful ! She helped me set up my new phone. I went from a flip phone to a smart phone and she helped me. Will recommend people to come to her. Excellent and very professional .
I was having trouble getting my phone activated and called this location and spoke with Jessica. She was amazing she tried to help me over the phone and when she couldnt she said to bring it over she would be happy to help. I got to her right before closing and she was so sweet she stayed past closing and made sure my phone was activated and working properly. I will be recommending this location to anyone needing verizon service. Ill be returning for anything I need in the future. Thank you again Jessica!
Jessica was absolutely a wonder woman in helping us out today with our phone set up. She handled multiple customers at the same time with expertise and a smile. The service that she provided today is an excellent representation of good, old fashioned performance! Thank you!
I have been to this location over 4 times in the last month and was helped by 4 different people. Everyone was friendly, professional and very proficient at their work. Dealing with the public is challenging. Their communication skills are very impressive. They all appear to enjoy what they do.
Excellent service and explains thing well
Khloe was great. Patient and very helpful. Highly recommend
Jessica has a great personality very fun to deal with always helps with my issues
Was a great experience Anthony helped with everything I needed and got me the best deal I could get.
Went in store just to ask a question, but ended up getting new phones because of Alex. Super nice and explained everything great
Alex is a wonderful asset to Verizon. Very knowledgeable, polite, technically savvy and absolutely gets 100 % for customer service!! Give this guy a raise!!
Jessica did a very good job answering all my questions today compared to the other stores!
Ive been with AT&T theyve been less than cooperative to help me at any time I asked and today I came back toverizon and I am a 100 % satisfied Jessica helped me with everything. I would come here again.
I LOVE THIS PLACE! I will not go anywhere else.
Ive only been to this location one time but Jess made the experience worth going back for! I normally go to the store in Willow Street but I was near the Columbia location and decided to stop in!
Danielle helped me with everything i needed and was super friendly.
Very helpful, had a great experience!! Thanks Jess
Anthony was fantastic at discussing the phone options.
Great experience 👍
Jamie Nolan was terrific. Polite, courteous, very knowledgeable. Helped me so much with transferring old phone # and contacts etc from tracfone to new iPhone. Very impressed, and when I need to go back, I will wait until she is in. A true asset to Verizon.
Worse service! Ordered an item for in-store pick up for the next day. Next day no email for pick, called the following day after no email, salesperson said he would call me back with info and when I could pick it up. Several hours later no call or email to pick this item up. Decide to go to the Verizon on Rohrerstown Rd, the salesperson helped me cancel my order from that store and sold me the item I needed & saved me money on my phone service. DRIVE THE EXTRA 10 mins for great service.
Great experience. Friendly positive atmosphere with an exceptional staff. Very knowledgeable employees that went above and beyond to take care of me. Highly recommend this place to get your next phone or tablet.
Great experience while visiting, the staff was personable and knowledgeable. They treat you like your their next door neighbor. Definitely recommend visiting.
Customer service is exceptional!!! All the guys are great!!!!
Quick and easy. Needed charge/sync cable. Great service!
Great service,
Jeremiah and Jamie were amazing! They made switching to Verizon extremely simple and provided amazing customer service
Did not fix my problem but attendant was cool.
Jamie was a huge help! I was having issues with a lost phone . I highly recommend her.
Kyle was helpful, knowledgeable and explained everything
Helped me with everything i needed
Rude