Pa
Parks Motor Sales, Inc.
919 Nashville Hwy, Columbia, TN 38401, United States
Comments
Ke
Review №1

The manager Mike and salesman Tommy were great! Easiest truck deal Ive ever had and very nice people. Everyone had smiles and the no frills lead to me having a huge smile and supper excited about our purchase!! Thank you guys for getting us in and out so quickly!! BTW, the helicopter ride was epic!! P.S.Their DOC fee is only $275!!

Pa
Review №2

Parks is a great car dealership. The thing I like most about parks is how nice the drivers are! Chuck has so far been my personal favorite, it’s never boring and he gets the job done quick!

Re
Review №3

I contacted Lisa Sierra to trade in my soccer mom car for a truck to enjoy more in life with. Ms. Lisa was an outstanding professional in assisting with the details, financing and all aspects. She even went as far to remove the tags and put them on our new truck, most would not do this! Lisa is a very warm and friendly sales person who always make us feel like family, and I will recommend her to friends, family and prospective buyers. Parks is an outstanding dealership in every detail of the purchase. I would highly recommend your first and last stop to be Parks and visit Ms. Lisa, you will be extremely happy with the entire package.

La
Review №4

I contacted Michael Keiser to get a new “mom ride” when I found out we were expecting! He helped me find exactly what I wanted and to get the best deal possible. Thankful for Parks Motor Sales and all the staff for being so nice during our car buying process!

mo
Review №5

When you say Parks Motors you should say Tommy Smith💯 He is absolutely incredible at what he does! Buying my vehicle from him was so easy and simple and who doesnt like easy and simple? He took his time with me and even cared about financial status. Hes a realistic man and goes above and beyond for ALL his customers! I will forever have a car dealer man and will follow him wherever he lands!

Jo
Review №6

I would like to comment on the professionalism I receive when purchasing vehicles from Parks. From the sales staff Tommy Smith does a great job, ALWAYS follows up on his commitments and makes everything easy. If I am not mistaken, I have purchased 9 vehicles from Parks and have never had an issue that wasn’t resolved in a timely manner. Thanks Tommy and thanks also to Darla in parts and Marty and Cody in service. I’m sure there will be many more to come.

To
Review №7

Kevin Edwards has done an outstanding job of explaining to me how amazing a person he is. He is the greatest thing that has ever happened to planet Earth. By far hes actually superhuman and I believe that he deserves a $10 raise and a six-month vacation. Marty should rub his back and feet every morning. Snap-on should name tools after him and Wes should bow at his feet. I am just so honored to be and Kevin Edwards presents. And he knows how to fix cars too.

Ed
Review №8

Mike Kaiser and the Parks team made every effort to take care of our automotive needs. If you want fair & honest auto sales, this is the place to go!

Ki
Review №9

Cody and the service team were exceptional. They took me in on my appt., performed my service and delivered my vehicle to me. Cody provided me an estimate on tires I would need soon and we discussed my future maintenance. I enjoyed a bottled water and a cup of coffee in the waiting area before using the very clean restroom. A roughly 30 min. experience that I look forward to duplicating in the future. Several employees said hello during my brief visit which also gave me a great feeling.Thanks Cody and team.

Se
Review №10

Parks is probably the best dealer in Columbia! They treat everyone like family! I’ve got to give someone a huge shout out in general and that’s John Puckett! I’ve known the guy for well over 10 years and he’s always very courteous and takes care of people the way anyone should! If you’re vehicle needs any kind of maintenance, he’s the guy I go to, not taking anything away from anyone else. Everyone working at parks are great!

Co
Review №11

Will definitely do business with this company again in the future, our sales representative Tommy was very professional, down to earth, and an all around great guy. He helped us find the perfect vehicle for our family of 6 while still keeping us within our price range. Everyone we met with that day was very friendly and helpful. Parks is definitely the best in customer service if you want to be seen as a person and not just another sale.

Te
Review №12

So happy with the service at Parks. Chuck was very helpful and nice! Would recommend

Ch
Review №13

One of the best experiences I’ve had buying a new car. Michael Keizer was patient and answered all my questions. He was great about staying in touch to let me know when my vehicle was going to be delivered. Will definitely come back in the future!

Ha
Review №14

I had the best experience purchasing my car from Parks. My salesman was extremely kind and patient, and my finance employee, Jim Gray, was top notch. They got me in the best car for me, with the best deal possible. Will absolutely be returning to Parks for my next vehicle purchase!

Jo
Review №15

When I went into parks looking for some guidance on my next car a friend recommended that I go to parks because of the helpfulness of the staff, but boy was I surprised! The hospitality that Michael Keiser showed me made me feel like I was at home. He was so kind I will be recommending him to all of my friends and family for their car needs.

An
Review №16

Chuck there driver Always goes the extra mile for the customer and always has great conversations on the ride! Thanks chuck! And as far as Used cars go Kevin Edwards is one of the most thorough technicians getting them ready for sale.

ad
Review №17

I enjoyed working with parks on a prior purchases! If I was in the market today I would look forward to dealing with Tommy Smith such a great guy down home and real person! No pressure with him! Nice to have a sales representative that understands your needs and doesnt treat you like a sale!

St
Review №18

Today I called looking for some basic information on the vehicles at parks motor sales and I was pleasantly surprised with the customer service I received. The sales manager Michael Keiser was extremely helpful and I plan on making a trip to the location very soon. Thank you again Michael for all of the useful information you provided and the patience!

Ja
Review №19

If you’re trying to get a good reliable vehicle make sure to see chuck!

Te
Review №20

They treat you like family and always looking out for me by doing their inspection on my vehicle . They recommend what you need done and a fix but at the same time they dont push it down your throat, just good people and easy to deal with. Mr Robert Rogers has come a long ways in the last 20 years, from a wash boy to now running the daily operation of the business . Stop in and see them if you havent been there before, it will be an awesome experience !

Ke
Review №21

I believe I met Bubba Spears a little over a year ago at parks Motor Sales. Im not sure how many times Ive used his services but I would say roughly eight times in the last year. Many times I pulled in with him not expecting me at all. Every time he stopped what he was doing and took time out for me. Every single time. I would highly recommend him and I know for a fact the quality of work that comes out of the collision shop at parks Motor Sales.

Ke
Review №22

I took my truck in there with air in the coolant system. Kevin Edwards quickly fixed my truck so I could get back on the road. He was very professional and efficient with his work. Definitely going back to Kevin for all my mechanical needs!

Na
Review №23

I am really thankful for the Service Department at Parks. Being a single woman, I feel like I am often upsold/ ripped off when it comes to all things cars. Justin was so helpful and honest. I went in for what I thought was something and walked out with a quick fix and minimum cost... and most importantly not talked into 5 other unrelated things. They were so good at communicating exactly whats going on and what to expect. Thank you so much to the whole team there!!!

Se
Review №24

Jim Gray was awesome to work with. He made purchasing my first truck a great experience. He went above and beyond to make sure I was getting a great truck. Would highly recommend!

De
Review №25

My family has been Parks customers for over a decade. Robert Rogers is a quality car salesman, and the most giving-individual I have ever met in the car industry. His professionalism, respect for his customers, and his overall love of this community is amazing, and the main reason we have continued to support Parks over the years.More recently, I have become acquainted with Bubba over in the auto detailing department! After not one, but two, incidents of me needing body work done on my car, my car looks even better than it did before both accidents. Bubba’s attention to detail and his desire to make the customer happy are two qualities that have made me his customer for life. He’s also extremely knowledgeable, and helpful, when it comes to navigating insurance claims. Seriously the best of the best!We love Parks Motor Sales!

lo
Review №26

Parks Motor Sales is an amazing dealership with the highest quality in service and sales. the family feel you get there is like no other. John Puckett there is an amazing technician and the best Ive seen with any diesel work needing done!!

Wa
Review №27

I cannot say enough about the great service at Parks Motor Sales. I bring my Sierra, my wife’s Envision and even our Jeep Wrangler here for all our maintenance needs. Cody Jones always greets me with a smile, a cup of coffee and treats us like we are the most important customers in the shop.

Si
Review №28

Kevin Edwards has always given the highest of quality help he can offer. He will not disappoint anyone that comes his way. I have nothing negative to say about Mr. Edwards. He deserves more than a 5 star rating if it was possible. 👏🏼

La
Review №29

Kevin Edwards in service was top notch! Diagnosed the issue quickly and fixed in a timely manor! He is very professional! Definitely will be back for him to service my vehicle and will be recommending him and Parks Motor Sales to my friends and family!

Pa
Review №30

John Puckett does an awesome job on any of our vehicles needs. From oil changes to major problems he make you feel like family and explains in detail what your options are. John Puckett is the best mechanic on any problem that you may have. He is amazing.

br
Review №31

Best service in Columbia and surrounding areasBig John P takes care of my trucks and it’s done right the first time and on time. Cody J. And all the Good people in service are top notch, treated with respect and professionalism from start to finish. Thank you for being there when we need you.

Er
Review №32

Tommy Smith is one of the most genuine, kind hearted and trustworthy people out there. His professionalism is top notch. I am happy to recommend him to anyone!

Jo
Review №33

The folks @ Parks Motors Sales are Top Notch. John Pucket in service is the man on big trucks! Always gets you in and out quicker than expected. All the service techs are great to work with as well. Marty has a great Crew!

Ca
Review №34

Chuck has been a fantastic driver, always pleasant and prompt. thank you Chuck!

Te
Review №35

Ive been a loyal customer at Parks for about 10 years now. The staff is always super professional and easy to deal with. Pain free buying process!

Sa
Review №36

I had a great experience at Parks motor the other day. John from the shop was a great help with letting me know whats up with my vehicle. I will definitely be coming back for more service!

Sa
Review №37

I just purchased a new Sierra 1500 from Parks. Andy was my salesman and he did a great job for me. I got a fair deal and am very pleased.

Je
Review №38

I own a 2017 GMC Duramax purchased at Parks.The service department is the very best!!At the time of my purchase I was introduced to my diesel mechanic John Puckett. He is amazing and tremendously knowledgeable. To the diesel truck owners reading this: it is imperative you develop a relationship with your service department and get to know your mechanic. These trucks are expensive and require scheduled maintenance. I’ve had one minor issue (coolant Reservoir sensor) in 4 years and 130k miles. It hauls a horse trailer with precious cargo. Must be reliable and safe. Breakdowns are gonna happen. My peace of mind is simply one phone call to my service department. I know my truck will be repaired and Maintenance performed and ready for pickup in a very timely manner. And Clean!! If I have any questions or concerns John Puckett is always available to answer them. Look no further for your service department needs. Parks Motors is the best!!!!

Sh
Review №39

Parks Motors has always taken care of my auto needs. The Body Shop is the best. Bubba Spears does a great job an takes cares of everything from the time you walk in the door until you pick up your vehicle. Thank you for such great service.

Mi
Review №40

John Puckett has alway been knowledgeable and reliable. One of the best diesel mechanics I know. I have trusted him with all of my daughters vehicles. He will always be my go to mechanic.

Ja
Review №41

I spoke with Michael K about a 3/4 ton truck. He was very pleasant nice and accommodating. Nit pushy, but polite. I really felt like he was trying to help me. I’m still looking but will definitely use Michael in my search. Thank you Michael!

Ri
Review №42

Parks Motor Sales is a fantastic dealership from their sales, to parts, to service departments. Michael Keiser was extremely helpful in helping us find a car that fit our needs. I highly recommend Parks Motor Sales to anyone looking for a vehicle. Ask for Michael, as he is fantastic to work with.

Br
Review №43

Great place to do business! As a former employee here I can tell you Robert and his team of professional salespeople and service techs will go above and beyond the call of duty to make sure their customers stay happy! Shoutout to John Puckett in service. My go to GM diesel mechanic

Ha
Review №44

Had a really great experience with Kevin Edwards! Very polite, friendly, honest, and respectful! He really cares about his customers! Highly recommend!

Tr
Review №45

I purchased my 2017 Nissan Titan pro 4x from Anthony. Super awesome guy and easy to deal with. Would definitely recommend him and this dealership to others if you are looking for a vehicle. Thank You again.

Le
Review №46

It was my first oil change on a new truck. Had an appointment. Quick service and polite. Also had minor damage to my rear bumper( my fault). Bubba from body shop evaluated it while I was there. We discussed option of touchup vs. Full repair. Ultimately he mixed some paint and touched up for me while I was there. Top notch service. Thank you.

Da
Review №47

Michael and Nathan were amazing to work with. Honest, fair, and laid back. No high pressure selling. Picked up a great used truck and now my son thinks I’m cool. What more could I ask for?

Je
Review №48

Thanks to Chuck Shrader for all his help! He graciously gave me a ride to work while my truck was being serviced and came to pick me up after they were done. He has great taste in music as well!

Al
Review №49

We had amazing service with Parks motor! Bubba went above and beyond to help us with our Yukon! They do amazing work and make everyone feel like they are family! Highly recommend!

vi
Review №50

Parks is a very family friendly dealership. I keepGoing back. Tommy Smith is a very calm no pressure salesmen. Great experience.

Ti
Review №51

John Puckett!! Always friendly and available to answer any questions. Gives you a rundown of everything needing done. Would recommend him to anyone !

Ke
Review №52

Very friendly and knowledgeable group of individuals. John a master mechanic can do anything needed. Will definitely take my GM vehicles to him/them for service.

Tr
Review №53

Cannot say enough about the team at Parks!Great service and their level of attention to detail in my auto search has been key.Thanks Michael Parks Lawrence for the help!

Kr
Review №54

Love doing business with Parks Motor! Their service department is great! Their driver Chuck is very friendly! Highly recommend if your looking for a new vehicle or need work done on yours.

Be
Review №55

I had a rather urgent issues that needed to be taken care of. John was amazing at getting the problem solved and getting me in and out so I could go on with my day. I highly recommend John and look forward to using him again for any other vehicle issues.

Br
Review №56

Parks is our go to place for our automotive needs. They give plus 1 customer service, they do a quality job, and they are fair. I recommend them to all family and friends.

Mi
Review №57

I’ve always had a good experience with the Parks Motor Sales team. Tommy has always taken great care of me in sales and when service is needed John is the man with the plan. Great group of people.

Ma
Review №58

Ive never dealt with a more unprofessional, crude, and condescending sales manager as Steve McCarthy. Within two minutes of me entering the dealership, with a scheduled appointment, Steve had both called me a liar and requested I take my business elsewhere. Why? Because I questioned (POLITELY) the $14,000 price increase I was faced with between the advertised price on the internet and their admission of an error when I arrived.I understand mistakes. What I dont understand is the arrogant and hostile tone offered by Steve McCarthy.You can be assured, I will never step foot in a Parks owned dealership again.

Jo
Review №59

Took 35 days to repair the bed of my truck. I was told the head tech went on vacation and it was out of their hands, when i called after 2 weeks of it being there. Later found he was on guard duty not vacation. No transparency what so ever. The sad part is my insurance company recommends them. I will be replacing them also in the near future. Scammed by the people that have business in Columbia. The only plus of this whole experience is the work done on the truck. It is top notch.

Va
Review №60

I have purchased my last two vehicles from the folks at Parks, and loved the easy, no pressure experience. I truly felt well taken care of....Great buying experience both times!

Ma
Review №61

Purchased a new and a used vehicle from Parks over the last few months. Straight forward and easy to work with dealership. Michael Keiser and his team did an excellent job getting the vehicles I needed, when I needed them and with outstanding customer service.

Mo
Review №62

Parks is great to work with! Highly recommend Michael and the team there! Awesome service that treats you as their #1

Ma
Review №63

The only place to shop for a vehicle. John in the service department is great as well as Eric an Clay in sales and management. Everyone is always courteous, friendly and willing to assist

La
Review №64

Bubba Spears has always been so polite and helpful with each encounter at Parks. You can tell he really enjoys his job and helping others.

Ap
Review №65

My experience with Tommy Smith at Parks Motors Sales was excellent. He was very helpful & knowledgable, will definitely recommend to all my friend & family. Thanks again Tommy 😊

ma
Review №66

When I went to parks to get my car serviced they were fast and efficient!! And when I transferred my tags the title clerk was so sweet and made the process super easy!!

Vi
Review №67

Chuck Shrader is the best Courtesy Driver Parks Motor Sales has ever had. He is kind & considerate and will do anything to please the customers. They need more people like him!

Ch
Review №68

I love going to parks to have my vehicle worked on. I only trust one person to do work and thats John. I always know Ill be in good hands.

Ro
Review №69

The best car buying experience Ive ever had. Attentive, knowledgeable, and detailed the Parks team will do their best to get you the vehicle you need. Highly recommend!

Ta
Review №70

Thanks to Chuck Shrader for driving and delivering my car back safely - its nice that Parks offers the option of pick up when servicing your car. They changed oil and rotated my tires and I did not have the hassle of leaving my job or finding the time to do it.

Sh
Review №71

I’ve always been treated like family at Parks Motor Sales. Their work is always top notch. Bubba Spears is the best at what he does! Definitely would recommend them if you have an accident!

Ba
Review №72

Enjoyed working with Lisa . She is very knowledgeable and answered all my questions in a timely manner. Highly recommend her and the entire Parks team !!

He
Review №73

I have only owned one General Motors car. Park Motor might make me a life-long GM loyalist! Michael K. is top-notch!

Je
Review №74

Parks Motor Sales is great! Their driver Chuck is always friendly and helpful. Would recommend Parks for anything you need.

Ha
Review №75

The 2022 Buick Enclave (Avenir) could be the best luxury midsize SUV on the market. Three-rows without being unwieldy. Attractive elegance, it tops its BMW and Mercedes rivals, at a lower price-point to boot! Talk to Michael K. about getting your own.

Je
Review №76

Service scheduling was easy and fast. Service staff very friendly and accommodating. A very nice waiting area with coffee available. Service was finished promptly, with minimal wait time.

Te
Review №77

Cody in service has been very helpful. My father’s Equinox has been having tire lights come on. Cody was very knowledgeable about what would cause the issue and found a bad sensor. We replaced and it fixed our issue. Thank you Cody for your help.

Ha
Review №78

Bubba was an absolute help. Very easy to talk to and answered any questions I had about my vehicle. Very respectful and genuine person.

Br
Review №79

Kevin Edwards swapped out my radiator. He done an excellent job. Super nice and friendly guy

Jo
Review №80

Bubba is great. He has a great work ethic.He made me feel very at home. Overall super nice and helpful.

_G
Review №81

I got my first car here with salesman Alvaro, he made my dream come true. With him even if you don’t speak english he can help. Thank you for all the kindness everyone here is so hardworking and kind people.

Ke
Review №82

Cody Jones in the service dept is simply amazing. He definitely goes above and beyond to help his customers!

Ma
Review №83

Bubba takes care of all my car care needs. He always greets me with a smile, is happy to help me & treats us like family. Highly recommend!

Ma
Review №84

John is the best. The only mechanic I let fix on any of my vehicles. I have bought several cars from Parks. Everyone is very friendly.

St
Review №85

Took my Sierra there for some diesel work. They told me John would be taking care of it and boy did he. Super glad they have him there. Great place 👌

Bo
Review №86

I have always received great service from Parks Im sure all the techs are more than capable of taking care of any task but I would like to personally recommend Mr John he goes above and beyond hes experienced knowledgeable friendly and by far my number one go to guy

To
Review №87

Love Parks Motors!!! John is the only mechanic I would ever trust to work on my vehicle. I trust him completely. I won’t go anywhere else!!

az
Review №88

My experience was great. Many thanks to Alvaro for everything. They are all very nice.

Be
Review №89

Bubba has fixed my bumper more times than I care to admit. He is professional and meticulous when it comes to detail. He has gone above and beyond to make sure my suv was restored to its original condition multiple times. I highly recommend him!

Wa
Review №90

Parks Motors in Columbia, Tennessee Body Shop under the leadership of Bubba Spears renders excellent service to its customers. Bubba is efficient, honest, and considerate of your time without your vehicle. Don’t hesitate to call him when you need your vehicle repaired!

De
Review №91

Parks Motor Sales is great!! Chuck is very friendly and personable!!

Tr
Review №92

Michael Keiser is extremely knowledgeable and helpful! Very kind and friendly employees like him make buying a car a better experience.

An
Review №93

I have full confidence & trust in Kevin Edwards knowledge & service skills. If he says something is necessary I know it is. If he says it is not, then its not.

Le
Review №94

This is the second vehicle I’ve bought from Tommy Smith at Parks Motors. I was just looking for a SUV and he showed me the Buick mid-size Envision! I can honestly say “I love my car” and mean it!!

Da
Review №95

The service from this dealership is superb. They will cater to every need. Chuck goes above his duties to make sure you are taken care of. Thanks guys for all you do.

Th
Review №96

Going to Parks to buy your next car is as easy of a decision, as putting your shoes on the right feet. Tommy has sold me 3 trucks and most recently my wife’s Buick. Can’t say enough good things about the whole team.

Li
Review №97

Parks always treats us like family. The service is always quick and timely. Shout out to Bubba at Parks, he even made sure I had a courtesy vehicle to use because I had errands to run and children to pick up.

Wi
Review №98

Michael Keiser took great care of me.-I had some car trouble, so we had to find a new car quickly. I called Michael to see what they had in inventory, but unfortunately, they did not have what I was looking for. Most dealerships would stop there. Instead, Michael Keiser went out of his way to help. He went through his system and gave me the location, price, and VIN for any Yukon currently in inventory within 100 miles. He was a huge help. I wasn’t able to buy from him this time, but I’ll be back to buy from him next time I need a car. Thank you.

Ca
Review №99

I have nothing but positive things to say about Parks. Bubba Spears, in general goes above and beyond for his clients. He is very respectful, a hardworker, and honest. I highly recommend him and Parks for all your vehicles needs!

Jo
Review №100

I cant speak highly enough about Kevin in service, Todd and Mike in sales along with the entire crew at Parks Motor Sales. I was traveling from GA on a fishing trip and had an issue that required immediate attention with my Sierra. Kevin and the service crew were able to diagnose the issue quickly. Long story short, rather than risking the drive and needing to tow my truck back to GA, I was able to purchase a new Sierra. I wish every dealership treated their customers like the folks at Parks Motor Sales treated me this weekend. Seriously, these guys should teach classes on customer service!

Information
100 Comments
4.6 Rating
  • Address:919 Nashville Hwy, Columbia, TN 38401, United States
  • Site:https://parksmotorsales.com/
  • Phone:+1 931-398-5090
Categories
  • Buick dealer
  • GMC dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:8AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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