Midwest Autoworx was very Professional and was able to get my Car in on its Scheduled Time for an Inspection which they performed in a timely manner and had me back on the Road in No Time. I Would Recommend this Business.

This place was great! Received text massages with costs and things that were wrong, which is nice to show that they stand by issues and costs since they are in written format. Will be coming here again for the foreseeable future.

Kyle was able to get my car in short notice and then was super helpful in working with my budget. Will definitely go here again if the car acts up

It was terrible. We spent 300 dollars for 4 hours of a diagnostic just for them to tell me absolutely nothing. Then they asked for another 150 to keep looking but I needed to pay the 300 first before they would continue to look. They told me that if it gets too expensive then I can just bring them up the title. I paid them immediately I had it towed to another shop in town that same day and the found the problem in two hours shop time. I felt completely disrespected and belittled. I asked if it was common practice for them to ask people to pay before the job is done or before they will continue a job. They said no just when they think someone doesnt have the money to pay. I will never be played out of money by them again and I would absolutely recommend against doing business with them. That is no way to treat someone

Very nice and professional. Real quick to get my vehicle inspected.

Outstanding service at this location thankyou will be back

Great service. I live in Arkansas and they got me in and out and on my way back home. Great guys, the clutch and throwout worked perfectly.

I would definitely recommend this place! I do not write reviews regularly. In this case it was a must! These guys did a fabulous job on my Envoy Denali!!On a mini vacation to see my daughter my car decided to lay down and have a temper tantrum! I noticed my oil gauge kept bottoming out and my car began to sound rough. I asked a couple people in Columbia where I should take it to be fixed & they all said MA.The moment I walked in everyone was great! They explained what was wrong and how much it could cost. They made sure I understood the process and did not talk “at” or “down to me”. They were completely professional and friendly.They ended up having my Envoy a little longer then I hoped and I definitely was nagging them a bit... they not only stayed friendly and professional; they really surprised me when they remembered I was about to be making a long drive out west. They wanted to be sure my car would not break down again and they wanted to make sure anything wrong was fixed. I promise you not all places care or even bother to think about where a customer may be going.When my car was done I was shocked the final bill was under their original quote and they guaranteed their work! In my experiences, it’s rare for any business to give a written guarantee of their work. This really just put them over the top of places I would recommend. Not to mention, my car is running GREAT!!Regardless of what you need done to your vehicle- this should be your place ❤️

They squeezed us in after our Saturn died and did a quick and excellent job of diagnosis and repair!

Had an inspection, they were thorough and fast! I will always use them whatever auto needs I have.

Its always a hard time for me to find local places that work on hybrids cars, but I found this shop and now my car works better then when I first got it. They fixed it in a fair amount of time and always communicated with me if something changed. The reason Im giving four stars and not five is because it sounded like communication between each mechanic wasnt quite there. Other than that, a good experience and will probably contact them if I have any future issues.

Failed me on a vehicle inspection that 2 other places passed me on. They just tried to get me to spend money that I didnt need to. Terrible place.

Very friendly and helpful. Had a small problem and they went the extra mile to help me. Plan to give them more of my business.

People are nice and take good care of your car

Nice clean friendly environment they do an awesome job

Friendly service! Very honest and dependable when taking care of your vehicle

Great shop! Looking forward to doing more business there

Very nice. Experience they explain everything. They check it out. And if you do not need it, they do not try to sell it to you. Checked other shops was about $2,000. These people did it for $1,300. Highly recommend them!

Long story short they tried to charge me 600 to replace a upper arm control +ball joint and alignment.....

Friendly staff and honest people there! They did oil change for my car, I had a great experience and they took good care of my car. This was my second time there, the first time I was just randomly looking for an auto shop to do the idod for my car, then I found Midwest near the license office, a nice gentleman did it for me and also helped me copy some documents to get the license plate for my vehicle, all for free, I really appreciated. Actually I didnt even remember the name of this place whenI want to do the oil change for my vehicle but I am glad I found it according to my memory, and Midwest is just still nice as the first time I met it.

Very efficient and attention to detail. I will recommend them to everyone I know and will be a repeat customer.

I had a great experience here. I brought my van in to be fixed and the guys did such a wonderful job making my daughter and I feel comfortable. They communicated very well about the work that needed to be done and showed me in detail. They didnt takd to long considering all that had to be done to it. Im very impressed with the customer service here. Ill defiantly be going back!

Ive been happy with Midwest Autoworx since my first visit last year. They are thorough and never talk me into getting something that I dont want/need. I trust them with all of my vehicles! Thanks for all the work!

I could not have been happier to have them inspect my car. I called at 1pm, they said, Come in in an hour. I showed up at 1:55ish, and LEFT before 2:30. I was in and out, it was quick, and everyone there was SO NICE. Will continue to do business with them if I need any car repairs and not just an inspection!

Went in for inspection and brake issues. Loved the staff. Honest people and reasonable prices. Highly recommend

Amazing business to work with! They got me in last minute to fix my brakes, and had them fixed the same day (even gave me a ride home while they worked on my car). Seriously such amazing customer service, will be going back for any other services needing to be done :).

These guys have great service.

Im usually at the Columbia store. I appreciate there great service knowledgeable mechanics with strong work ethics. Can get things done in a timely manner. These guys are good so appointments are preferred if you want to get in and out without being in line awhile.

The guys at Midwest are amazing! They call when more than expected is involved with the repair. I had to have my alternator belt replaced due to it splitting in two and they were able to find that it was damage from a previous repair to the water pump from another mechanic. They helped me get the issue resolved properly and were so easy to work with through out the entire process!!!

Saturday, February 2 I was traveling from Mississippi to Kansas City for a wedding. About St. Louis I got a bolt in my tire. I stopped at several places needing help as I had limited time and I know everyone is busy on a Saturday. Thank goodness I finally found my way to Midwest Autoworx in Columbia, MO. The staff was very friendly and helpful. They even stayed late to get me safely back on the road. If I lived in this area, I would NO DOUBT be a regular customer!

Go here if you need your car to pass inspection but in reality it’s falling apart 👎🏽

I can find something wrong with everything. I am one of those people. This place? They take their time. If you are in a rush, let them know UP FRONT! That said, they take their time because they are thorough. Their prices are reasonable and their work is excellent. I have seen these guys for years and have gotten 2 other chronic shop-around people to become regulars for those unfortunate times they need repairs and maintenance. I cannot recommend Midwest Autoworx enough. They are exceptionally honest, upfront, and skilled. Take advantage of this rare commodity in the car repair market. Seriously.

My daughter is a Sophomore at the University of Missouri, and 4.5 hours from home. Her 2002 Jeep needed some exhaust work, but the first location she took it to recommended a complete replacement with an estimated price of $1,000! Brett and the mechanics at Autoworx were able to take care of the problem with a small pipe replacement and weld job. Total bill, $93, in less than an hour. Thank you Autoworx for your honesty, integrity and good work from an Illinois Dad who is proud his daughter is a Tiger, and happy shes found a reliable repair shop. She will be sure to share this positive experience with the other members of her sorority!

Worked me in when I was really stuck. Communication could not have been better. Fixed the problem and had me on the way quickly. They gave complete explanation of procedures and cost. Very satisfied!

Extremely nice staff that kept you informed about where they were in the process of having your vehicle serviced. Very reasonably priced (bonus!).

Very customer focused. High quality service. Sound mechanical information

Our diesel truck broke down while on our way back home to Tennessee. We had it towed here and what a blessing and relief to have these guys available to fix it for us! We couldnt have asked for better service. The mechanic was so thorough, making sure we would be safe for our trip home. What could have been a nightmare, turned into a thankful experience for us! Wish we could give them 10 stars!

Quick wait. Good people

I have a Jetta diesel. The work is always thorough. The diesel mechanic is knowledgeable and willing to give detailed explanations without talking down.

Im a first time customer here but from what Ive seen so far these guys are very knowledgeable and interactive with you to show you and explain everything. Nicholas Reed showed me excellent customer service and professionalism during my whole process. Thank you so much for your help.

Great group of mechanics, and Im super picky being a mechanics daughter. My jeep was having problems dying on me and just like always It wouldnt die for them. But they did a bunch of testing and didnt give up and figured it out. They were great on prices and Ill be going back when I need anything! And they have a great warranty and road side assistance if something happens.

After looking at some of the reviews online for this shop, I decided to give them a try. I was very impressed with their analysis of my vehicle and the attention to detail while repairing my diesel truck. Brett at the front counter was very informative, friendly and easy to work with. I would definitely recommend Midwest Autoworx.

My overall experience with Midwest Autoworx has been great. Super staff, friendly and honest, Management is the best they always try to donthere best.

The best experience I have had at any mechanic Ive ever been to. I brought in my vehicle after an issue with the coolant system. The part they needed was nowhere in town, so they had to keep it overnight and even gave me a ride to work, and picked me up from home when it was ready. I took it back when something seemed off after they worked on it, and took care of me again at no extra charge. Very friendly and courteous staff. Would recommend to anyone.

Ive searched for over 15 years to find an automotive repair facility I trust with my vehicles. Midwest Autoworx is that facility. You will not find a finer facility in this area. They know their stuff and serve it up with honesty and integrity. They never disappoint!

Had some bad experiences with some local shady shops, so Im glad to have found Midwest Autoworx. James and his staff have always been friendly, professional, and completely honest and upfront with my wife and I, so Ill continue to bring my vehicles and my business to them, theyve worked hard to earn it.I encourage anyone looking for a reputable automotive repair shop to give them a try, I think youll be pleasantly surprised.

Friendly staff, quality work, and great customer service. Would recommend to anyone and everyone. Work is always completed in a timely manner and if you dont have a ride, they will have someone drive you wherever you need to go when you drop your vehicle off.

So i had my car looked at before i went on my trip from NC back to MO for a visit. They said everything was fine. I had my car looked at today at my brother in law shop. I just wanted to have him check my latch on my gas tank. Well I just walked out with a fixed latch, NEW BRAKES, and a taillight. He said he cant believe that they let me drive across country with the brakes i had! I am so thankful that I stopped in. I know he is not a person who wants to just get money out of me. Totally saved my life! Literally!!!!

This was my second time going to them and both times they were courteous on time and honest about what my car needed how much it would be they dont try and make you spend more than what you can and they dont take advantage of women that come into their shop like most mechanics do. I love going to Midwest autoworx and I will continue going to them if ever my car needs further work done. Their prices are very reasonable.

Very nice and sincere. Also polite when talking about repairs and easy going small talk chats.

They have caught things other shops have missed, and are ALWAYS happy to bring me back, show me the issue, explain things to me, etc. As someone who knows the basics of car maintenance but not much more this is very helpful to me. They are always nice and I feel like theyre happy to explain and dont talk down to me. Also they work quickly and their prices are reasonable.

As the owner of a landscaping company in Columbia, Im always in need of a reliable, trustworthy shop to work on my fleet. Ive learned through experience that Midwest Autoworx is by far the best in Columbia. Their quality is unmatched, and their prices are extremely competitive. Ive taken the headache out of maintenance by trusting Midwest. They have done everything from brakes and major engine work to installing snow plows. They do it all, and do it well.

Not happy about the service I received. Appreciated the thorough examination of my car but I was quoted for way more repairs than my car required. I do not plan on returning.

The best team Ive met by far! They are honest, efficient, and friendly! Its been almost 2 years since I first started going there and I will never go anywhere else for car work!!

This place would be so much better if they knew what happened to my grill that was left in my truck for 2 weeks while they had it....it just vanished and nobody can tell me anything...hmmmmmm

Love these guys! Theyre the best! So nice and helpful. You will leave happy, they will make sure of it.

They are always personable and professional. They take the time to explain whats going on with the vehicle and make sure we understand how they are going to fix it. I love their service of picking you up and driving you to where you need to go while youre waiting on them to fix the vehicle. I have been going there for a few years and will continue to do so.

These guys are Awesome. always friendly, trustworthy and super understanding. They have done everything from replacing engines to oil changes for our family...I dont go anywhere else.

This shop is my go-to for all my auto needs. The staff has always been helpful and courteous.

Unmatchable service. Ive been to mechanics all over the country and Midwest Autoworx changed the game. Super friendly service. They took me into the shop and showed me exactly what what was wrong with my car and made sure I understood what they were saying. Thank you!

These guys were very professional and helpful. I was stranded in Columbia on a Saturday and everywhere else was either closed or couldnt help me. They diagnosed the problem and fixed it promptly. Also, their prices are very reasonable. If youre looking for a professional shop who can do everything these are your guys. Talk to Levi or Ryan.

Hands down the best shop Ive been to. They explained everything to me, why work was needed or if it could wait, and the link they send with everything about your car is amazing!

Incredibly helpful and took care of me on extremely short notice! Diagnosed the issue and told me my options. Will gladly use again if needed!

Good place to get your car or truck fixed!

Had a dead animal stuck in my skid plate. Called them up, they told me to come in. They put the truck up on the lift and removed it and power washed the undercarriage. Couldnt ask for a better group of guys to take care of this issue. 👍👍

Ive been going to Midwest Autoworkx for a few years and Ive never had a bad experience. James and his staff are the most honest and upfront shop Ive found. They do great work at a great price!

Ive been taking my vehicle here for a while. The staff are very friendly and professional, the prices are very fair and they even offer to drop you off if your vehicle is going to be a while. There is also a clean and quiet waiting room with WIFI if you prefer to wait on your vehicle. This is a great place to trust good service work to get done on your vehicle.

Great caring people. Prompt service,,great work and very dependable. I highly recommend them. .The cleanest shop I have ever seen.

We always have a good experience at Midwest Autoworx. We trust the mechanics and feel they are doing everything they can to keep our cars in good running shape.

Good prices and quality of work. I go there for my oil changes all the time, and when they found a major repair and needed my car overnight, they personally shuttled me to campus so I didnt miss classes. Will continue to go here!

Nice, know what they are doing, good prices on jobs

James and the gang always take care of any issues I have with my vehicles. the first time and has never more than the price Im quoted

Very disappointed! We were sent to Midwest by various phone calls we had made looking for someone who could help us with our diesel truck. We had troubles getting it started, after getting it started we decided to get it checked out before we continued outer trip home to Az. They told us they could work on a diesel truck. We arrived and they then said their diesel guy wasn’t in that day. Tuesday July 30. But they could get it checked out. So they put it on the scan to see what the trouble was. After hours. They said it was running fine. They installed a new fuel filter and we were good to go. Well we were over charged terrible.! $106+ for the filter plus the cost of the scan, labor etc. We got as far as Emporia,Ks, stopped for a quick bite to eat, and the truck stalled out and would not start. Now forced to walk to the nearest motel, spent the night, had to get a tow truck the next day. Towed to another repair shop. They found that the repair from Midwest had not been done properly! All the air in the entire system had not been purged out. They had done enough to get it running! So another repair bill and delay and we were encountering to our home in Az.I called to complain about the cost and service we had received. Instead of talking to Mark, the man who had called me to check on how the truck was running on July 31, I was transferred to Nick. He said he was the manager. I have never received such rude and arrogant service from a manager. His reply was well it was running when you left apparently it’s your problem. Apparently customer service satisfaction is not his goal. Yes they had us because we were basically stranded travelers. But follow up was totally unacceptable.I would never recommend this place. Over charged, rude comments treatment from the manager in follow up phone call.

They did the work and no issues with that but they charged me $300 more than their quote that they assurred was accurate. Never going back.

I have always had great experiences with this business. I took my vehicle to Machens and always felt ripped off after the experience, but never from Midwest Autoworx. Heres why I love this place. The bolts and clips had came out of the under carriage of my vehicle, making it flap while making this awful sound whenever the car was traveling above 40 mph. My family and I took our vehicle to Machens where we had purchased it and they wanted over a $100 for bolts and clips, plus the cost of installation. I was floored and even asked Machens if they just had parts around that they could use, no such luck. Literally left their lot and drove to Midwest Autoworx and they installed free of charge on both parts and labor. I feel like Midwest has always been honest and upfront with me and my family. Do I like paying for repairs, no. I do understand that my vehicle requires maintenance from time to time. I like this place and think its the best option in Columbia.

Over priced.

Very nice and friendly staff .. got my car done quick and cheap. Highly recommend these guys !

Very friendly staff, and completed the job in a timely fashion

Being a student who is far away from home, it is easy to get preyed upon and price gouged by mechanics who will treat you like a dumb college kid. The people at Autoworx however, were friendly, knowledgeable, fast, and made me feel like I was at my hometown mechanic. Vehicle was in and done the same day.

I am from out of town and needed help. I was lucky enough to talk to the Owner. They were very helpful with the issues I needed. Went the extra mile. If I lived in Columbia this would be where I would frequent for my service and repair needs. Thanks

They worked on my Chevy Impala and did an awesome job.

I think it is the best service in town. Honest people do not try to push sale which is unheard in automotive industry ( I really appreciate that ) If you have problem with car go with them others might do it too but this guys will not rip you off.

Been going here for years and I love this place! I dont want to take my vehicle to any other mechanics. And now the company I work for takes all of our vehicles there!

This was my first mechanic visit in Columbia after moving here this August, and I came to them very anxious and stressed out. I hoped they could replace my broken front license plate bracket with one I bought because Im exhausted and cant afford tools, and I also needed help for a chronic blinker issue thats trapped me in a revolving door with multiple mechanics since January. Another mechanic I called beforehand bluntly refused to replace the bracket, so I came to Midwest Autoworx due to their online reviews and their tagline no job is too small or too big. The crew here were kind and patient with me, and went out of their way to double-check what I wanted, explain what they wanted to do, and how much it would cost beforehand. They never made me feel stupid or mocked me about the bracket, and they not only cleanly replaced it, but they also fixed the underlying blinker issue that the other mechanics kept missing! They also made it abundantly clear that theyre not in this for the money (as I was actively trying to shove a cash tip at them). This is a very accessible place for low income people and people whove had bad experiences with mechanics in the past, and Im making them my new home mechanics!

The team at Midwest Autoworx is great. Not only are they very knowledgable, they are great communicators! The work with me on my 1993 Subaru Wagon to keep it not just going, but going strong. If there is extended work they have to do, they have loaner cars available.Everyone takes time to talk through the work being done, including the owner coming out to give me a run through of the special work around done for a part that can no longer be found (they tried, as did a good friend of mine in the parts business) They also gave me a notated copy of my wiring schematic so I can have it for the next mechanic that works on my car.Im moving to another state and will be sad to lose them as my car caregivers!

They are great to deal with, good customer service. However, being a woman and one that doesnt know anything, they scammed me. They said I had high copper concentrations in my brake line. Suggested they flush the line and refill it. Being caught off guard and strongly persuaded to do it, I got suckered in. DO NOT GO HERE IF YOU DO NOT KNOW A LOT ABOUT CARS! They got an extra $100 off of what was being done, anyways. No business should treat their customers like that.

First, I have received service at Midwest Autowork for about 3-4 years since I’ve been away from home, while in graduate school.The shop has provided reliable service to my vehicle during my time in Columbia!I especially want to shout out Brett who has always taken care of my needs and brought warm energy for the business.However, on several occasions, I have had less than positive customer service experiences. For example, I had repair work completed on a sensor that requires the disassembly of my middle console. The repair was successful; however, the assembly of my middle console was improperly replaced which cause me a second trip to the shop where they happily fixed the issue.There are also other attention to detail issues in management that I would like to see addressed. For example, the shop agreed, per my request, to change my oil to a heavier oil in the car. During my most recent oil change, the shop added the wrong oil to the car (I inquired first) and mentioned that the business only adds oil recommended by the manufacturer (even though my request was successfully carried out in the past). I was told that I should have informed them of the oil I wanted beforehand or should have set it up before hand with my sales representative (which I did with a representative who was absent). This response was frustrating because I feel like the business absolved responsibility for the simple mistake and an unwillingness to address what I thought was miscommunication.I’m writing this review so consumers know to ask question before and after services.I am also writing this review to challenge Midwest Auto worx to grow!I do appreciate the years of service, but I think there is room for improvement.With

Great job on my vehicle 👍

These guys do excellent work!!

I see these guys more than Id like to but they are very helpful. Even the men up front are very knowledgeable.

First off, very friendly people and nice environment. However, they wanted to charge me almost $200 just in service (not including parts) to install a new mirror and front right headlight. To a hands on individual like myself, replacing both of these would take less than a half an hour or so and can easily be done. Maybe this is fair to others, but not personally for me. On top of this, I was given an estimate to fix a bent ball joint that was initially a reasonable price. They called me back after I had already dropped my truck off and told me there was an error in the estimate and that that the new price to fix it was nearly 45% more than the initial estimate. This is just my own personal experience, and hopefully im in the minority.

Great experience. Friendly, fast, fair prices, and impressive customer support.

Thank you so much for your hard work on my car.

They did a great job under a trying circumstance. Thanks guys for being patient with me.

Best place in town, people a great there.

My first time here & they were exceptional to work with

Place has great customer service. Many good, honest, mechanics out there, however, few have the ability and patience to communicate to the customer what is going on clearly. The rarity comes in finding mechanics who know both.If you are looking for an easy place to pass inspection I would recommend looking elsewhere though, these guys are very thorough and take inspections very seriously. (I think a lot of other shops look the other way.) This is a legal issue and these guys have ethical standards; I think we all wish that our mechanics had ethics when it suited us (not getting ripped off) and had didnt have them when it suits us (at inspections). If you look at the reviews though; youll notice all the 1s are from people that have failed inspection. I understand the concern as I had these guys catch a lot of stuff (sway bars I think were loose; other guys already passed me so I didnt care) the other guys didnt. I thought the same thing and was hesitant to write a review at first but getting to know them I think its just because they take their jobs seriously. A lot of mechanics will do anything to please a customer (RPL a part that doesnt need it for an unknown problem) but these guys are always gonna do the right thing which is gonna suck suck sometimes but be good most other times.If your are looking for a used car I highly recommend their pre-purchase inspection. Its about ~$100 and if there is something wrong with a vehicle I guarantee these guys are gonna find it. They give you a nifty report and talk to you about whats wrong with the car. I thought I had a clue about some things but didnt realize a lot of cars I was considering purchasing had a lot of issues I was unaware of. Although it kinda hurt my ego knowing how little I know, and kinda sucks finding out the car you had your heart set on is a piece of junk, itll save you a lot of money in the long run. Also have a cool way to present the summary.

Great experience, knowledge and great service. Thanks!!

Friend of mine took their car here and had it diagnosed. The shop didnt have the part needed for the repair and so had ordered it. They said the part would arrive a couple days after the original diagnostic and so my friend scheduled an appointment to come back and have it fixed a few days after the part would have arrived. So, the morning of the appointment my friend made the 45 minute commute only to learn the part wasnt there yet. They had to wait around for 3 hours until the truck that was supposed to deliver it arrived. There was no concern for my friends wasted time which could have been prevented if they had just called my friend earlier that morning or the day before stating why the part hadnt arrived or that they should come in a littler later when the part hopefully will be delivered. No attempts to right this wrong was made either. Poor communication and poor customer service. Friend wont be returning and I urge you to look elsewhere if you value communication and customer service.

Good customer service but has a bad habit of misdiagnosing problems, at least in my experience. I have taken two cars to them, (the ONLY reason I went back was because of the good customer service) The first car I had them work on had to be taken back THREE times until it was finally fixed properly. The second truck I took to them, I was told needed a $700 manifold replaced. $700 later the truck ran worse. They acted like there was nothing wrong with it when I took it back (but did try to upsell me new brakes several times, which I thought was tacky) Finally they admitted that it was a sensor that was bad. I also had them put new spark plugs in during the initial visit. Two weeks later the engine sounds like it is knocking, had a different mechanic check it out and was informed that a spark plug had been put in improperly! I do not recommend wasting money at this place, they are friendly and seem accommodating but I feel like it is an act to get you to trust that they know what they are talking about.