Great service all together. Thanks Karen.
I was just taking somebody there to get a price quote on a part and they were satisfied
Passing through on my way to beach. Great help.
Very good service at this location 7613 Garners Ferry Road. The staff were extremely helpful, friendly and met our needs. The Advance Auto location at Fort Jackson blvd/garners ferry/devine street did not offer the same good service and my family has used them for years. They also quoted the price higher than the store that helped us.
Even though I was having a bad day then poor you have a great sense of humor
Online deals come in handy.
Some women should not work in a part store. They do not want to provide the necessary assistance to help customers. Shes at the job, but says her job cares. No not really if you are having to working and not in the safety of your home. Go to auto zone or OReilly down the street both will assist with no complaining.
The clerks helped right away great place to shop for parts and accessories.
They got what I wanted quickly.
Homeless been in the water again behind Aldi.
I love using the online ordering! It quick and convenient. If theres ever anything I am unsure of (which is not often, bc the website is very clear and easy to use) the employees are extremely knowledgeable and helpful!
Great location...Expert service & information...
I have no clue when it comes to car things, Im so glad the staff here is nice and able to explain things to me in a way I can understand. They will check your engine light and battery for free!!! Which is so convenient and they are speedy!
Isaha, probably spelling his name wrong. Very professional. Changed out my battery- was in an out with no issue! Good employees make a business. You should be proud of the staff here!
The people working today were very nice. Got a diagnostic test done. Cant recall the name but the guy was very nice with everyone and replaced my windshield wipers quickly and my battery. Didnt seem like no more than 15 minutes. I am very pleased it got done fast!
It feels good to know i can go somewhere and receive excellent service. It was a cold and nasty rainy day and the guy had just come in, but he didnt have a problem with replacing my head light. Thanks love!! 😘😌😌
Very helpful staff.Was a pleasure doing business.Would recommend.
Excellent customer service very helpful
I was at the entrance when it promptly opened on time. My online purchase was quickly collected and placed in my possession with the highest degree of courtesy. Great store and great staff! My preferred brick-and-mortar auto-parts retailer.
I am restoring an old Honda Civic. I needed brakes to put on my car. They gave me the wrong brakes. I then needed a battery. They gave me the wrong battery. Once the mechanic saw it was the wrong battery, I had to wait three hours for them to bring the correct battery when they said it would only take 30 minutes. I then needed and O2 sensor. They ordered the wrong part twice. Once they determined they were not able to get the right part from their warehouse, they wanted me to pay full price because it had to come directly from Honda. I will never deal with them EVER again. This store is sorry !!!
This place has all your car needs. Johnny is super nice and is always willing to help.
No help. Not willing to help, and wants to send business else where. 1st. I came in asking for a diagnostics test. I was told we dont offer that. Okay cool. 2. When asked if he could look at something I was told he had too many customers. There was a group of 4 in a car that came as one. Then we walked in, and after I had asked for help a single guy came in after us. How do you have too many customers. 3. I was told to go elsewhere. I will be calling in the morning to ask for the store number, and the number for the complaint number. I was in this Store at 7:30 pm on 3/22/2017. I am ashamed that I was a part of this company at any point, and time. Also I will never refer people to any Advance in Columbia SC. OReillys was the best in this area.
In and out with no delays
Tq should learn some manners and respect from good customers.wont be spending anymore money here
There great.
John takes such great care of us! He is very knowledgeable making sure we leave with everything we need for repairs. Clean store, great staff!
Good attention
Very helpful, and fair people to me.
Store Manager TQ went above and beyond to help me out today. Big shout out to her and her staff!
Went in to get my dashboard lights read. Fine experience there. However, the gentleman who assisted me, who was very kind and appeared genuine, stole $100 cash from my open wallet in the passenger seat. We had just been discussing how crummy it was to work on Memorial Day, and I am genuinely shocked that he stole my money.
Not a pleasant place to shop at
Very nice people really good service I recommend this place stronger
I needed some diagnostic tests and they helped with that..any time I go there I always get good customer service
Rodrick was so helpful and the staff was so funny and friendly to my child and myself. I love them!
I called ahead to make sure they had the part I needed I was told it would be 5.29 plus tax. I had decided to go here because I assumed the customer service would be better here then other places in the area, I was wrong. Went in wasnt greeted no big deal right, whatever. They rang the part up and it was 7.01 with tax. The guy said oh yeah I remember talking to you but would not change the price to what he told me over the phone. I didnt argue with him because over all he was the most helpful even though he wouldnt change it. I walked out, went to my car to put the bulb in and couldnt get it to fit. So I opened the door and there were two associates having their own little personal conversation. I asked for help and explained it would take less than two minutes. He stopped turned around and looked at me like I was a f....ing Idiot. Just stood there and stared at me for about ten seconds then said I will be out in a few minutes, turned back around and continued his conversation. I then told him nevermind by then Ill have the bulb in!!!!Someone needs to have a meeting with these associates and explain to them what good customer service is I would think at that age they would have figured it out by now. I will not be back to this store and I will be telling EVERY SINGLE PERSON I KNOW TO GO SOMEWHERE ELSE AND I MEAN EVERY SINGLE PERSON THERE ARE PLENTY OF OTHER PLACES TO GO !Good day!
Helpful and friendly good price
These guys in this location are awesome and Cole went above and beyond to help me.
Actually when in for a referral, wanted to know where I can take my truck to have someone check for problems being that the engine light was on,they checked it for me I was greatly appreciative
Great help!
Pretty helpful staff. Good deals. No complaints
Terrell was awesome and a very kind helpful man. I wish I could marry him😍😁😁!
If youve been the one advance Auto parts store you pretty much been to all of them. Go check them out for yourself
Great deals low priced good hearted employers
Thou may ingest a satchel of richards
They had the part when I need it. Helpful people they are.
Great place to find good supplies
Cole gave us great service with a new battery!
They could use some tips on customer service, just came feom there with four people working and not a hello or can I can help you. My mechanic sent my to pick up piece and of course I had no clue what the stuff looked like, so I walked around for about 10 minutes with a list in my hand and still they all act like I didnt exist. So I walked out and of course no goodbye or have a night day and went to OReilly to send my money.
Bought my new battery.Go online to get your Discount
Very helpful and friendly associates at this location.
Service slow. Its just another social event for employees. Customers come 2nd and are just a distraction.
Best store in town
Great customer service.
Didnt find what I was looking 4
I got exactly what I needed
Alway helpful.
Best customer service ever
Gave me the wrong part, but replaced it with no problem the next day.
Great service
Great.
Will not refund .to must cash back
Good prices on windshield wipers
Excellent service and products
Typical auto parts store. Not very friendly but they had what I needed.
Good service
45 day return policy stink
Same old same, nothing has changed!
Good service.
Nice people
Good service
Quick service
Always helpful
Great service
Affordable
Friendly People
Got what I needed
Cool
Excellent