Would not recommend for used appliances, they do not stand by their work and customer service with the person I spoke to was horrible. The service people I worked with were lovely and did a great job but even a used appliances should last more than 5 months and not need to be repaired twice in that time frame.

Called to inquire about a pack of agitator dogs(pack of 4), Now I worked for a parts distributor for 3 years until 2 months ago when I relocated to Missouri, we sold our packs of dogs for $4 RETAIL. I understand some people have different pricing structures, But $12 for 1 pack of dogs is ridiculous.Would not recommend.

Needed an element when one of our ovens decided to burn out. Staff were very nice and helpful. They were able to get the part in the next day. Will be going here again! Thank you!

Ennis Appliance was professional, polite, and courteous. After several failed attempts to have other companies come repair my washer and ice maker, I called Ennis and they came out and did the repairs in one day.

We purchased a washer and dryer, when they delivered they had to use some force to get our washer and dryer in. The delivery ppl accidently knocked down the door trimming, we called them for months and was always told that we would get a call back and we never did. Finally they told us that they will not fix it because the delivery ppl said that they didnt do it and that it probably happened because our house has age on it. I would not recommend this company at all!It was my husband that you all told him no that you all were not going to fix the frame and when I called to verify your response I was told that no you all were not going to fix it because the workers said that they didnt do it so I was told no that you all were going with what the workers said. So yes I did call already!!

I had called to have them come out to repair my washer. I was told how swamped they were and after giving the all my info, I was given a date over a week out for service. I called the morning of my service date and was told they had no information and no service slip for my repair. They were extremely curt and rude, and did nothing to try to rectify the situation. In fact, they blamed their error on me! I called Columbia Appliance and had a completely different experience. I will never deal with Ennis Appliance again! If you look at their reviews on Yelp they have similar stories.

Very helpful with service, new and used appliances, and reasonable prices.

I called Ennis appliance about my LG washer that was leaking water. They were just super to deal with! The person that took my call was very knowledgeable and courteous. He set me up with a service call right away even though I had not bought the washer from Ennis. My repair man Zachary was also wonderful. He was on time, polite and professional. He quickly figured out where the leak was coming from. They had to order a part which only took a couple of days to come in and now I have a working washer again. Pleasure doing business with them.Update: I just bought a beautiful stainless steel refrigerator from Ennis and it was the easiest large purchase I ever made. I got a terrific deal, and the customer service is outstanding. I needed my Fridge delivered the next day, which was a Saturday and they did not have an issue with that. Delivery was free, they even hauled off my old fridge for free and the delivery people were just terrific. Love this company and will be buying all my appliance there in the future.

Amazing Customer Service Very knowledgeable! Family oriented!! Great Place to Also work for

I had the best experience with Ennis Appliance Center. Gary Ennis came by to diagnose my refrigerator one day after my call and ordered the part needed immediately. I was extremely happy with the communication via phone and email - quick and reasonable answers to the problem. All of the employees that I communicated with were just as friendly and responsive as well. I would highly recommend this company to anyone!

Very fine service. Even after the sale.

Great Place. Bought my Oreck Vacuum Vacuum from Ennis Appliance 10 years ago. They are always helpful with any issues I might have especially over the last few years since I have not been able to change the best due to arthritis in my hand. Thanks for all you do.

Had a massive lint problem with our dryer. Shaun came out and was amazing. He even gave us advice about a new refrigerator. Cant wait to work with this company again!

I purchased my Green Mountain Smoker from them. Very nice people. Easy and laid back. They was very helpful with my questions.

I walked in wanting to buy a washer and dryer I was greeted immediately we discussed what was going on and what I was wanting. They helped me get it done very quickly. Will buy from them again.

Cannot say enough about the service we received from Ennis. I Purchased new Maytag Appliances for my kitchen and had them installed earlier this week. They went over and beyond installing and answering any questions we had about the appliances.

We were in a hurry to shop and replace a washer, our first time buying something new. We went to two other local places and received so-so assistance, but at Ennis the service and assistance was five-star, first rate. Such a great experience! We will definitely be going back for any appliance servicing and other needs. They sell new and used, by the way, and will discuss price matching, so be sure to check that out!

5 stars - very reasonable prices. Great service - great customer service. We couldnt be more pleased with our new washer. We previously got a dryer from them and the washing machine - and we think by far this is the best place to shop for appliances in Columbia, MO. Thanks!

Probably some of the best customer service you could ask for. Bought a Green Mountain Grill from them and they were great to work with. Cheapest place by far and the best customer service. How can you beat that?!?

I called this morning about a repair. I was told they would be out today between 2-4pm. At 4:50 no one had shown up. I called and was told it was scheduled for tomorrow- I verified this morning that it was TODAY. No apology. If your time is valuable don’t waste it waiting for them to show up.

Bought a clothes washer, dishwasher and refrigerator from them – all Maytag – they were good to work with on purchase and delivery. However, we’ve had terrible problems with the Maytag dishwasher and terrible problems trying to get it fixed through Ennis, too much to go into right now but I would never buy anything from them again, they do not know how to fix their dishwashers.

We woke up this morning to a refrigerator that was not cooling. We decided to go look for refrigerators and we stopped by Ennis Appliance. We found what we wanted and figured it would the next day getting it in our kitchen, but they delivered it when I got home from work at 4 today. Great customer service. Thank you

Prompt, polite reasonable cost this past week on clothes washer, Zachary was pleasant. Would not expect anything different..Ennis has been there for our household for many, many years. Thank you

Great place. Gary has always helped us with our appliance needs. The installers Zach and Cody did a great job installing our washer and dryer, both were knowledgeable, cordial and answered any questions we had.

This place is great!Im on a small fixed income, and I was able to get a scratch & dent washer and dryer for 70% off new prices. You couldnt even tell where the blemishes were at.Love it

These guys are awesome. Great prices and sales people. We cant say enough good things about Ennis Appliance. A great big Thank You!

Great Service. They came out on a service call, had the part with them got my washer up and running. My new go to for service.

My freezer went out last night. After going to a few places I stopped by Ennis. Ended up buying a freezer here since they had it in stock. Kraig was really helpful, even delivered it himself and I was able to save almost all of my food. GREAT CUSTOMER SERVICE!

Went to Ennis for the first time. I talked to Kraig about buying a washing machine. He took the time to explain the different tub sizes and features between the different models. I bought a Maytag and love it. I Will be going there when I need a dryer and will recommend Ennis to anyone I hear needs an appliance.

Have always used Ennis Appliance for all of my Appliance and Appliance Service... Which is rarely needed. Recently bought a New KitchenAid Double Wall Oven and their installers were great. They even answered the questions I had about the new features this one had compared to old Wall oven. Thank you Ennis

Great service and Sales people. Highly Recommend.

Moved to Columbia late last year and was referred to Ennis Appliance by one of their longtime customers. Great place, great prices and great service!!! Bought a Green Mountain pellet grill and they are always ready to help with any questions I may have.

These guys are great. Come prepared for a conversation. They like to talk! Good product good service good prices.

Purchased my washer and dryer from Ennis last year and just purchased my new stove from earlier this week. Always pleased with their service, in store and out. Zack and Cody are great installers

Best crew I have delt with in appliances. Very impressed with their knowledge and courtesy. Highly recommend

Excellent advice and service

Had a new stove installed and Great customer service, quick and efficient. Appreciated the courtesy call before they arrived.

If any thing less than 1 star i would give that. They ruined my Dryer Mow I will have to replace it

Wonderful people.Service above and beyond

We love the service the we always get from Gary and his employees. We are customers of 20+ years and recommend Ennis Appliance to anyone who’s appliance is having a bad day.

Excellent service, before installing the new refrigerator the delivery guys cleaned up the space for me before putting it in place. Great crew they have

Awesome deals and great customer service. I will use them again and recommend to family and friends!

Great place for Appliances...new and used. Great customer service, No pushy sales people.

Im trying to fix a couple appliances myself,and they all are very helpful..They took their time and explained things to me..Thank You very much..A great place for appliances and parts..

I Buy all my appliances here, purchased a new refrigerator and everything was perfectly by Zach & Cody... 5 stars all the way

I would not recommend anyone buying anything from these people they sold me a 800$ Washer broke from the get go.. had them come fix it and told me I did not know what I was doing and I didn’t know how todo laundry .this was inside the warranty period and refused to refund my money and the owner would not talk to me ... Bad Business all the way around

Terrible experience. Repairman came to fix my refrigerators ice maker and quoted me $250. Halfway through the repair he raised it to $400. After he raised the price, I told him I didnt want it done. He ended up causing another problem in breaking my water dispenser and I still had to pay him for the service call. I ended up paying for another problem with no resolution to the original problem. And for that reason, I cannot recommend this company.

Excellent service in all areas from sales through installation. I highly recommend this business

Zachary from Ennis came and fixed my washer. Very pleasant and professional. Always recommend Ennis when someone I know needs service

We buy all of our appliances here and great service after the sale if we need it

Installers arrived on time to put in my new Disposal. They did a great job!

Always wonderful service and great to have a locally owned family business to shop at like this.

Purchased a new dishwasher from Ennis, delivery guys were on time, professional and very friendly. Great sales and service!

Love Ennis appliance, always there when I have a issue with an appliance or if I need to purchase a new one

Always great working with them. Efficient and do a great job

Great people, Delivery guys did a great job installing my new washing machine

I called his store to see if he carried a part. He would not let me talk, I was cut off throughout the whole conversation. When I tried to talk he would just get a very rude tone.

Mike is the best, Always takes care of any appliance service issues when I have one!!!!

This is my experience with this company, I was in need of repair work on my dishwasher.I called Ennis they were later by a day to look at my dishwasher, then ordered a part.Gave me a date for repair, then they were three days late and when the part was put on it did not fix the problem. Then said they would order another part, to date they have failed to return.This one company that I would never trust to fix anything in my home.

Ennis Appliance is a Great business and has always gave great service to all my needs. Tried to save me money and cant say enough good things about all the people there.

Excellent repair quality, knowledgeable technicians

Service was great. Installers were extremely professional.

The Rainbow House Emergency Childrens Shelter needed a new dishwasher in the kitchen. When Gary found out he donated a new dishwasher and arranged to have it installed. Thank you Gary for all you do in our community and for helping the children at Rainbow House!

Bought a new washer and dryer, sales people were great and delivery was very professional. ⭐️⭐️⭐️⭐️⭐️

Great prices, great service and they arrived on time

Great people, they know how to take care of their customers!!

Ennis did a great job in selling and installing my new dishwasher

Been getting my appliances here for over 20 years. Great people

Prompt and polite

So far its been great lets see how the repairs go this afternoon...

Very pleased with the repair service we received

Dryer stopped working, Went to Ennis and bought a new one, they even got my new dryer out the same day. Great Service!!!!

I have been dealing with these folks for 20+ years. They have always treated me right, got the job done and cheaper than the big guys too.

Ennis showed up on time to deliver my new refrigerator and did an excellent job

Very pleased with the service I received

Very friendly and helpful.

Always there to help whether needing an appliance or service. I will always recommend Ennis to others.

Great products, Great service

Very good service!

Great Service

Great place and people

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