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Aspen Auto Clinic - Tutt
4055 Tutt Blvd, Colorado Springs, CO 80922, United States
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Aspen Auto Clinic - Tutt
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Ji
Review №1

I took my car in for an oil change, and one of the recommended services was the differential service. I accepted because i was at work and not able to look at my service records that I keep. Turns out they had just done the differential service last year. When I researched this, I found that its only required once every 30,000 miles. Not sure why this would be done 2 years in a row.

Mi
Review №2

We took our vehicle in because we could not pin-point an issue that had started occurring that made the engine rev. It took longer than expect- having taken over a month to fix; however, Aspen not only had to send it off to a different company to make sure the issue was fixed properly and accurately, they ate the cost of what they could have charged us to do that. They ended up having to have the cylinder head removed and do cylinder head machine work to fix the issue. Though it took some time to fix, they kept us notified every step of the way so we knew what was going on with our vehicle. We were going out-of-town on vacation towards the end of the repairs and did not want to leave it there; unprotected. Aspen keeps the vehicles they work on locked up which not all repair shops do. This not only gave us piece of mind but shows how much they put into respecting their customers property they are working on.I cannot recommend this auto shop enough. We personally worked with Juan the most during our repairs, but spoke to other front office representatives throughout the process. Each were friendly and professional--just good people. You will not go wrong entrusting this auto shop with your repairs; big or small!

Le
Review №3

Juan, Max & Zach are excellent! They put real effort into helping my brother, where the situation required communication with insurance, who were being quite particular. They made sure to straighten us out and in the end made the process so much easier than it couldve been. These guys are not only knowledgeable in their respective area they take care of their customers! Thanks guys

An
Review №4

Juan was the person at the front desk, even though I arrived a little before the opening time, the door was open. He was professional and helpful. They provided me with a ride, both ways. Kept me informed. Great customer service.

Ma
Review №5

Very friendly and were able to explain in terms I could understand. I appreciated the fast and effective service

Li
Review №6

The staff at Aspen Auto Clinic are very knowledgeable and courteous. The service they provide is better than any other place I have used. They warranty their work and have faithfully provided warranty service when needed. I highly recommend this business for your auto maintenance and repair needs.

Wi
Review №7

Awesome guys. Friendly great job

An
Review №8

Excellent repair work and outstanding customer service! In over 17 years I had used other repair shops that cannot compare with Aspen auto clinic. Wished I was aware of this shop years ago. No doubt the Best repair shop guaranteed in Colorado Springs! Truly gives you a peace of mind knowing repairs are done right the first time! Thank you Aspen Auto Clinic!

Ad
Review №9

I have  been going to aspen auto on Tutt for a few years now. Although I do not get all my services there, i do get a decent amount. I am very impressed with the staff, and i want to give a big shout-out to Juan and Anthony. They are genuinely the reason i continue to keep coming back.

Cr
Review №10

I had my truck (with 3 aftermarket lift) brought in for an upper ball joint failure. The shop seemed completely lost with what to do and wanted me to buy a whole new lift kit so that they could replace the upper control arms. I asked if they made sure that the upper ball joint wouldnt come out of the control arm...let me have the mechanic look. A few hours later I followed up and was told that the ball joint could be taken out on its own, but they would have to contact the lift company to see if they would sell Aspen the ball joint or control arms so that they could replace them. I had to call the lift company to find the type of ball joint they used, the part number, and the correct orientation for the ball joint. It took me less than five minutes but this was on day 3 that they had my truck. Then I called an Auto Part Store a block and a half from the shop and found out that they had the ball joint in stock. I then called Aspen to let them know that they can just replace the single ball joint, heres the brand and part number, and oh yeah, the shop a block and half away from you has it in stock, plus I gave them the price. I was later told that they found an additional $700 worth of work that needed to be done above and beyond the $500 quote that I was given earlier. They charged me $260 to remove the control arms and put them back on so that they could press the old ball joint out and press the new one in. Unfortunately for them, I usually work on my own cars so I know that OReilly rents a tool for free that will do this same thing without ever removing the control arm from the vehicle.*****EDIT***** After writing this review I received a call from the President of Aspen Auto Clinic to follow up with me. He had already spoken to the people I dealt with and had a very good handle on what I was talking about. It is obvious that they take these reviews seriously and care about the opinions of their customers. Heres my bottom line at this point - I was very impressed by the phone call and I understand that nobody is perfect. I got the impression that they are striving as close to perfection as they can get. I will be trying Aspen Auto again and giving them a fair shake. We all deserve to have off days or miscommunications. The work they performed looks be of very good quality and they were always friendly. I didnt like having to track down my own parts, but honestly, Id rather do that than have a shop act like they know what to do when they dont. So, give Aspen Auto a shot, Im going to.

An
Review №11

Juan is terrific!! 😃 He was very knowledgeable, welcoming and forthcoming about the time for repairs and cost. I appreciated their quality work, timely services, integrity and most importantly the great customer service from Juan, Max and Jared

Na
Review №12

I thought my starter was bunk, and I drive a 2015 Chevy Spark, so it was basically impossible for me to swap out at home. I took my car here because they said theyd swap out using my provided starter/part, (depending on the part, they dont do it for everything as I understand it, but they also dont offer warranties for customer provided parts, so just a heads up. They do offer warranties for parts they provide themselves, but for me it was not budget-friendly). After offering me an optional test, turns out my starter was just fine, but I got wombo-combod with my alternator and battery being bad. They provided the battery, I took the starter back and got the alternator, they installed both, and my car starts perfectly again. I havent had to take my car to a shop in years, and these guys took care of my vehicle, worked with my provided parts, and were flexible with my schedule to drop off stuff so they could finish the job. 5/5 take your car here.

Br
Review №13

Aspen Auto Clinic is very flexible in scheduling & is willing to work with your particular situation to help find solutions for your budget.

To
Review №14

Id like to start by saying this could have easily been a 1 star review if not for Aspen Auto Clinics honesty, integrity and professionalism. I do all of my own work on my truck, and have never had a shop look at it. After completing work on a new cam shaft and lifters, I started having a leak after a couple of months of driving. Digging that deep into the engine during the winter in my driveway was something i really wanted to avoid so took it to the Tutt location for a courtesy inspection. Their diagnosis was exactly what I thought(I screwed up a seal), and they provided detailed updates and options for other items they suggested to be addressed. Since they would be close to the timing chain tensioner, and i noticed it was almost gone when performing my own work, I asked to to take care of that as well. Rich, the manager of the shop, called to talk through the repair and cost with me and we made the agreement to proceed.The day after getting my truck back I had a large oil spill in my driveway, and this is where a potential 1 star review turned into a 5 star. Of course I was very upset, as I have never had an issue like this on my truck. I called Rich directly and he committed to making it right. After returning the truck for them to diagnose, they found a bolt head had been sheared off where the oil cooler lines attached to the block. Rich took full responsibility, and completely replaced the lines to be sure all leaks were gone when only a new bolt was needed. He also sent someone out to make sure all of the oil was cleaned from my driveway. It was very reassuring to know there are still people out there who believe in a handshake and sticking by their word. While I intend to continue doing all of my own work on my vehicles, its comforting knowing that there is a place I can trust next time I screw up a repair.

Ki
Review №15

They were a great source for me when I was feeling frustrated about getting honest pricing for the work I needed done. They went over everything with me, listened to my concerns, and were absolutely respectful throughout. I would definitely recommend them to others.

Or
Review №16

Honest, great staff, very personable, over-the-top service. We are very happy with their care of our car and our family.

Ka
Review №17

They educated me about the process, were completely transparent, helpful, kind, and patient with me. As a woman, they treated me as fair and honest as they would a man. They take pictures and detailed notes with various options of recommend and required actions necessary for the car. Great people and shop. Taking another car to their shop and would recommend their services.

Ry
Review №18

I like Aspen Auto. The staff are very friendly and knowledgeable. I like being able to review the inspection reports and authorize repair remotely. Work is performed well and quickly. Aspen was the first repair shop I went to after I moved to Colorado Springs. I’ve liked the experience so much that I haven’t called another shop.

ke
Review №19

Awesome caring guys! Great service! Great prices! Quick turnaround!

Vi
Review №20

Recently took my work vehicle here to have a repair done. The repair was 50% more expensive compared to another shop. I agreed to the lengthy and detailed contract that has to be agreed to before service. I knew the repair was overpriced, but I just wanted to get my vehicle fixed sooner rather than later. When I went to pick up the vehicle, Aspen Auto Clinic wanted an additional $450 to replace the battery. I said No Way. They then test drove the vehicle after I came to pick it up. I watch them spin the tires and treat the vehicle (like I have never treated it) for the first block and a half away from the shop. 10 minutes later they returned mistreating the vehicle like when they left (excessive acceleration and braking). They pulled it into the shop for 5 minutes and then test drove it again in the same abusive manner (the vehicle has over 200,000 miles on it). When they returned this time, the driver and passenger walked back into the shop leaving my vehicle parked out in front. Then the person behind the counter brought the keys out and handed them to me. The vehicle was there for a repair unrelated to the drivetrain or brakes. No reason was given as to the abuse to my vehicle, the outlandish price of a battery replacement or the exorbitant price of the repair. To make matters worse, I now have an oil leak under my vehicle that has never leaked before. I will never return here because I do not trust Aspen Auto Clinic. Another thing I found odd was that they hand you coupons for discounts on future business deducted from the overpriced billing procedure. Why not be competitive and keep prices low????? I own six vehicles of varying age and style. This place could have had my business long-term if they only would have treated me right. I purchased a $150 battery and switched it out with my old battery in 20 minutes. I had never had a battery issue prior to taking the vehicle to Aspen Auto Clinic.Violinist Mike

Er
Review №21

I stopped in on a road trip north passing through Colorado Springs battery died in my Jeep and they took care of it very quickly and got me back on the road

Ti
Review №22

It went just fine for me! Nice and professional staff to work with!! I would say maybe next time give a estimate on how long it will take so customer have a general idea if you are busier :)

Ga
Review №23

Ive recently moved to Colorado Springs and the fuel pump on my 2004 Dodge Ram quit. As a recommendation from AAA I had my truck towed to Aspen Auto for repair. When the repair was finished, I had to leave town for several days and the truck wasnt driven. When I returned I filled the truck with fuel while out doing errands and the next day when I went to drive the truck I noticed an odor of raw gas. I made an appointment for a few days later with Juan to look at my truck. dried residue was found but no indication of an active leak. Next time I filled the truck and parked it in my driveway, the next morning not only did I detect the odor of gas but also had a large spot of gas on my driveway. There again, I made another appointment with Juan to take a look at my truck again. This time I filled it with gas when I dropped the truck for off inspection and a leak was found where the filler hose connects to the tank. I suspect that the damage occurred when the tank was removed to install the fuel pump. The long as short of it is, it didnt leak a drop before the fuel pump installation and now if I fill my truck and park it in my drive I have a leak.

An
Review №24

These folks are honest and they give you more than you pay for.

Ma
Review №25

Meh. Not impressed. Try another shop.Pros: -Staff was very friendly and courteous.Cons: -Sloppy work. I took one of three cars in for preventative maintenance. My boyfriend forgot to tell me the wipers needed to be replaced and the report they gave me from their “inspection” said everything was fine. He just ordered the wipers and did it himself. From some other reviews it looks like we saved some money!Our car was not given the same attention because it was not an expensive repair. Too bad. I would only try this place again after trying the auto shop next door or other competitors first.

De
Review №26

Very good vehicle service. Juan was especially helpful in resolving my issue.

Mi
Review №27

If you enjoy bait and switch and being recommended items your car doesn’t need or were just completed than this is the shop for you! What an awful experience. I wouldn’t recommend this place to anyone.

Ri
Review №28

Overall great place to ensure my cars life is maximized. The my have established a great balance of value and customer experience.Nothing is perfect, but in my experience they have proven to be the best around and remain my choice for my car care

Ge
Review №29

I have used Aspen for many years on all of my vehicles and have always found them to be friendly, professional, informative, thorough, honest, and willing to take time to explain repairs performed or needed. Good business to work with.

De
Review №30

Be careful trusting the prices at this place. Got one price for a repair and it increased when other things weren’t needed anymore. Have screenshots of the first price. Why did it suddenly increase 400 out of no where? Get a second opinion on repair costs before going with them.

Sa
Review №31

A little over due on the review however Aspen auto clinic has been wonderful! I appreciate them offering free oil changes to first responders it was very generous of them! Juan and Josh were great to work with, they both were very accommodating to get my car in quickly and very efficiently!

Jo
Review №32

You get what you pay for with car shops, and Aspen is one of those places I trust to be thorough and accurate. They are also great people and mechanics, with wonderful service, just not the cheapest place around (which is a good thing if you want repairs done right).

En
Review №33

Had my fathers Xterra tow here got a quote of 5k to fix. After aroud 2-4 weeks we got the SUV back and it wont go over 30mph. They advised something was wrong with the exhaust. I brought it over to Midas and they said nothing was wrong. This shop is no good and they refuse to fix it.

De
Review №34

I came in to get a quote on tires. Zach and Juan were both friendly and helpful providing great customer service. I am back today to have the tires installed :)

mo
Review №35

Ive gone here since they opened.Always kind and helpful

Ja
Review №36

I waited to review Aspen until I’d used their services twice. On both occasions, myself and Aspen both thought the issue with my truck was worse than anticipated. They charged me bare minimum and actually reduced the price on the second occasion. They could have easily charged me hundreds of dollars. I’ve lived in several states and used countless auto body clinics that took advantage of my young age. This auto body clinic is the most trustworthy I’ve ever dealt with. Great people.

Sh
Review №37

Took in for heat. Have a warranty through car max. Services we’re not covered by warranty needed a hose and radiator flush. $778 later still doesn’t work.

Je
Review №38

Awesome workers. Effective. Efficient. Quik. Friendly hard workers

Pa
Review №39

Juan is great to work with. This is the only place I trust with my vehicles now. They have my business forever!

Di
Review №40

I’m not the one who leaves reviews but this place is amazing. They took such good care of my car fixing the things that where wrong with it leaving as good as new. With that being said they also give you reward point which helps take some money off you next visit along with trying to give you a reasonable price. It’s just great I can honestly say my money was well spent. Not only that but they treat everyone so well, they are all so friendly and very respectful and kind. I definitely recommend Aspen Auto Clinic and I will for sure be coming back for future car issues! 🤗

Ch
Review №41

Thank you Scott for helping with my oil change. Scott was excellent to work with. He was very professional and prompt with my service. Everyone else at the service center was great. Thank you!! I will definitely use Aspen Auto on Tutt for my other car needs.

Ch
Review №42

A bit pricey but very friendly and good customer service so its worth a few extra dollars. They do have a loyalty program that also can make it worth it.

To
Review №43

JUAN hes AWESOME!!!! I had a squirrel eat a few things under my car and Juan reassured me him and the crew could handle the issue/damaged that was done. Thank you so much for getting my SUV in so quickly and getting it back to me so fast. I greatly appreciate you guys!

Bi
Review №44

This is an awesome garage. The staff are professional and honest. Aspen Auto Clinic is my new garage. They did a thorough job with a fair price.

J
Review №45

I had a fantastic experience with Aspen Auto. I had some brake issues and I called Juan about 10 minutes before closing and spoke to him about the problem. The next morning, I had my father take the vehicle to him so he can take a look at it and provide a quote. I got the quote via text and also got a phone call within a few minutes. Juan was extremely helpful in explaining everything to me and gave my father a ride back home. I went ahead and got the work done that day...replaced all four rotors and pads. All work is under a great warranty. It is clear they take great pride in their work. All in all, it was great working with them on this issue and I will continue to make them my local repair shop for my future needs.

Ja
Review №46

I cant say enough great things about the ladies and gentlemen who work here. They are knowledgeable, polite, and upfront. Truly one of a kind! We will definitely continue to bring all of our vehicles here and recommend them to any who is looking for a mechanic.

Je
Review №47

We got a cracked axle after being towed in the recent snow, these guys were able to get me scheduled for a free estimate, the same day I called. The staff was fast and super friendly, the facility so clean that even my son said how clean even the bathroom was. He was also enthused about the Lego parts they had for him to play with. When we arrived to drop off the car for the actual service, the staff was still fast and really friendly, and we left within 5 minutes. They even called a short while later saying the car was already completed, we expected it to be there overnight! When we came to pickup the car, they were still friendly and fast.. This will definitely be my new service shop, they were awesome, there isnt a single negative thing to say!Update: I have never received as much spam via email and text in my life! I requested for 3 weeks to be removed via the email links and texts, and finally had to call and request I be removed. Weve just visited again for a routine oil change, including new wipers and air filter on the Jetta we just had serviced. This took much longer than anticipated for a scheduled appointment, but we left believing everything was completed as requested. We did receive a suggestion to replace the struts, and only after I left did I think that was weird, since they just serviced all of that 2 months ago. The next day my wipers flew off as I was driving down Powers! They were just placed in the groove of the bar, but nothing was holding it! Today my service reminder light came on, a week after the service..obviously this was also forgotten. I guess the good service part was a fluke, when practically everything on the following visit was incorrect, and lazily handled.

No
Review №48

Fast, accurate, and very professional. This will be the shop we use going forward. Dropped off my truck the night before and they had me up and going by lunch the next day.

As
Review №49

I purchased an oil change package for 300 plus and lost my card. Juan was able to honor my original purchase package!! Please, everyone, save your purchase card in your glove box!!! Juan is amazing and extremely customer-centric! It is difficult to find good people and good service these days but Juan and Aspen, as a whole, are amazing service providers! Thank you for caring!!!

Fr
Review №50

Awesome customer service . I always ask for Anthony to do my oil changes and any needed work. He is so friendly and answers any questions I have. He is very honest and explains in detail any work that is needed on my car. I was pleasantly surprised when I first took my car to Aspen Auto and Anthony came out to the front office to meet me.Also Abby the front desk person is so warm and friendly. I felt like I had always known her.She was very informative and knowledgeable. At the end of my appointment when I was ready to leave she told me to stop by anytime to say “Hi”.Anthony and Abby are the BEST. I will definitely recommend them.Fran E.

Do
Review №51

Aspen Auto Clinic has been my go to for vechile repair since they opened. First class service, super quality, quick turnaround time, and extremely professional! I highly recommend them! Jaun maintenance coordination is superb!

Se
Review №52

Quick and easy service. Well priced and they offer discounts following the appointment! I would recommend them!

S
Review №53

Another great experience. Diagnosis and fix for a unusual problem took longer than expected but the outcome was successful. I’ve been a loyal customer for years and will continue to return. Service Rep Juan was knowledgeable and communicated very well and pleasant to talk to.

Ty
Review №54

They do what they say and Juan is awesome!

Ma
Review №55

Very friendly with a genuine concern for my situation. They offered a loaner car until I could arrange for a rental and their mechanics took the time to explain the issues with my car and the different options that I had. I felt very comfortable with their knowledge and expertise. They even offer classes for women to better understand how to be your own mechanic and discern the actual truths about how a car works for optimal car care. I definitely will use them from now on for all of my automotive needs.

Me
Review №56

Very friendly staff and technicians who go that extra mile, literally and figuratively, to make sure youre taken care of. There were several ways I felt like a valued customer. #1 Even though there were no appointments at the exact time I wanted I was told to bring my car in early in case there was time to work on it earlier. I brought it in at 11:30 am and it was done by 1pm, an hour before my actual apt at 2pm. #2 I was offered a ride to and from my dentist apt. that was across the street but I opted to walk. #3 After completing my alignment the technician noticed that my car was still pulling right even though all of the readings were in the green. So he rotated the tires and took it for another test drive, and noticed it was pulling left due to an unevenly worn tires a tire pull. I was made aware that I had to take it in for a rotation and balance and possibly get new tires #4 Juan, the nice man at the front desk, gave my hungry toddler some rainbow cookies from his own snack stash.I highly recommend Aspen Auto Clinic to anyone looking for an auto clinic they can trust to take care of them and their vehicle.

La
Review №57

This review only requires two words. Honesty and Accountability. These words and how they apply to the team at Aspen Auto Clinic should be held in high regard. Such is not the case for over 80% of the auto repair businesses Ive patronized in 3 different states. It can take months or even years to gain a customers loyalty and only seconds to lose it. Its nice to experience a business and team that is dedicated to gaining and maintaining that customer loyalty. Keep up the awesome work and work ethic you guys!

Da
Review №58

I ordered 1 part 2 months ago. They never once kept me updated

Le
Review №59

I had my car towed there because the carburetor was dumping fuel and leaking. They said that the floats were probably sticking and needed to be rebuilt. A week and a half later they said they could not get the jets for the carburetor and they would have to put a new carburetor on. Three days later they found some spark plug wires were not in the proper location. After fixing this problem and getting the new carburetor installed and adjusted, the car runs great. My main complaint is about the length of time this took.

Fr
Review №60

Aspen is an amazing place as their employees are welcoming and ready to assist. I needed to see about my airbag light and why its staying on. They inspected it without charge and couldnt fix because of the specialized equipment needed. If I had gone straight to dealership it would have cost me $150 for them to tell me the same thing. I will be bringing my other vehicles to Aspen.

Ro
Review №61

Value and service are top notch!

Ju
Review №62

Excellent work, great communication. Friendly staff. Quick work and honest follow through.

Jo
Review №63

Take my work vehicle here all the time. These guys are honest and hardworking and get the job done right.

I
Review №64

Usually the service is great. My last visit was a little disappointing because they didnt get the problem resolved right away and I had to come back the next day. Otherwise service has been great. Thank you for the good service and wonder kind people working at your shop.

ji
Review №65

Due to Covid 19, Aspen Auto offered health care workers a free oil change and they did a great job! This was extremely Nice of them. What a great company! Thank you Aspen Auto!

Ju
Review №66

Im not generally one to write reviews good or bad, but this place definitely deserves a five star review! Ive had bad experiences with the stereotypical shady mechanic, but this place is the exact opposite. I went in for a transmission flush, but was told that my transmission fluid was clean and didnt need to be changed anytime soon. They did do a thorough multi-point inspection, and found that my steering mechanism was beginning to leak power steering fluid. They showed me where it was leaking and I ended up getting the whole thing replaced. They did a great job with my car, and were also very personable! I will be back for sure.

As
Review №67

Wonderful customer service! Went in to get my brake pads/rotors changed and the estimate was very thorough with pictures of my vehicle from their inspection for reference. Understood that I was on budget and went above and beyond to make sure I was taken care of and left in a safe vehicle. Love this place!

Gr
Review №68

I’ve never encountered such a caring and competent auto clinic in my entire life. Albie was is one of the savviest people when dealing with warranty entities. She went out of her way to figure out the best plan to move forward with my vehicle’s situation. Honestly the whole experience was the most pleasant I’ve ever had. They even offer a shuttle service if you can’t wait on your car to be finished. If you want an honest good experience give these guys a try. Definitely will be coming back to see Albie and her team!

Cy
Review №69

Juan keeps me coming back. He is so much faster than some of the other front office people. He always greets me with a big Hello Mr. Cy when I walk in the door. He also doesnt try to sell me special additives like his predecessor.

la
Review №70

Diane went out of her way to explain everything that was going on with my car. I went in to pick up my car, without getting it fixed (didnt have the money) and she helped me get the funding I needed to get my car fixed. Customer service is TOP NOTCH! The front desk makes you feel right at home. Both ladies are friendly, pleasant, entertaining and really know what they are doing and saying. Thank you, for fixing my car.

Go
Review №71

Called for a battery estimate. Person on phone gave me a ridiculously high number. $150 higher then my Subarus dealership had quoted me. Not very competitive with local marketplace. Either that or uneducated employee answering phone. Hard pass

La
Review №72

They are great people

ce
Review №73

They are a tad expensive but they do good work! Last time I used them they corrected an issue that they caused with no fuss or extra $$. Will keep going back until they steer me wrong!!

Ty
Review №74

Friendly and informative staff. This place is a diamond.

Ta
Review №75

The first responder free oil change and discount brought me in and I could not be happier. I worked with Zach and Juan who were both amazing. I will be back this is now my go to shop for my vehicles in the future.

T
Review №76

Great customer service.

Er
Review №77

Really nice guys, they even offered a free lyft/uber to take me home.

Em
Review №78

My boyfriend got off of work right before they closed and he noticed something was really wrong with his car. So they let us bring it over to take a look and helped us temporarily fix the problem right before they closed. Really friendly & professional.

Ma
Review №79

A number of years ago I was a happy customer of Aspen Auto Clinic. For a number of reasons too various to list here I went to other shops. But now I am back and very pleased with the services provided on my two cars. The work was excellent and the staff still friendly and helpful as ever. I was very impressed with Albie who answered all my questions and provided me with good advice and information.

Ji
Review №80

I heard about their generosity of free oil changes for healthcare workers so I took advantage of it. They were very courteous, professional, and accommodating. They came to my house to pick up my vehicle and when it was done, they texted photos of the different aspects of the car so when they told me something needed repair I could see it for myself. They were not pushy and I felt comfortable with them from start to finish. I plan on continuing doing business with them.

Sh
Review №81

Aspen Auto Clinic is my go to place. They do awesome car repairs and they all are super friendly and helpful. I will never go anyplace else and would recommend them to everyone.Aspen was awesome as usual. When I went in they were very courteous, answered all questions and took care of me like one of the family.

Ma
Review №82

Aspen Auto got me in quickly and did the service in a courteous fashion. After the service they recommended nearly $3,000 in work--that was not needed. Claiming that the manufacturer recommends replacing the struts and shocks at 80,000 miles. The next day, I was at the Lexus dealer service department to pick up screws for my license plate. Upon my inquiry, they told me that Lexus service inspects at 90,000 miles and doesnt recommend replacement unless the parts visibly need replacement. I have very much enjoyed my experience with Aspen Auto and am very disappointed in this most recent interchange.

Je
Review №83

The people who took care of me were kind and considerate. They walked me through every step and were able to answer and reassure my questions and concerns. I will definitely be coming back!

Je
Review №84

I recently bought an older car that needs work and will for some time. Aspen Auto did a great job fixing the most important problems first. My mechanic, Josh, went above and beyond in his efforts to solve the mystery of my drop top, while Albie patiently and pleasantly walked me through the process! I couldnt be more satisfied! I feel like I have found the perfect place to get my new Bug back in great shape!! Thank you!

Ad
Review №85

Went in for an oil change, but knew I needed other things done. They let me know what I needed, and took wonderful care of me. I needed new tires, and a thirty thousand mile checkup. I am so thankful for their care. It made my car safe to drive. I am grateful for the services they provide and for the care and kindness shown while I was there. I have recommend many friends because they are the best. Thanks to all especially the girls up front. They are amazing.Catherine

Ch
Review №86

Good place, wish they were open on Saturdays though.

tr
Review №87

To be honest I have no idea how this place is in business.. these guys are crooks.Dont trust me? See for yourself.

Ke
Review №88

We have always had a good experience with bringing our vehicle to this Aspen Auto location. The folks are friendly and fair. This most recent visit was to get an oil line repaired and especially amazing was a gentleman named Juan! He was personable, friendly, thorough, and made it an all-around wonderful experience for me to get my repairs. I will definitely still be visiting this location for all of my needs in the future.

Pa
Review №89

The staff is extremely nice. Diane is very knowledgeable and we love her!!! They treat you like family. Always goes over and beyond so we are safe on the road. Make sure we keep up on all our vehicles needs. I have recommended to friends. Thanks everyone for all you do for us!!! Much love!!!!

Om
Review №90

We were referred a few years ago, and by then, the service was great, customer service was top notch. About a year ago my wifes car started giving us trouble so wed took it to Aspen. First time, it was around $2500, we paid. they explained, the guy was nice, all good. A few days, not even a full week, the car started the same thing they said they fixed. We took it there, this time, it was a lady. She talked to us in a condescending way, as she were the expert and didnt bother to explain well for us normal people. The suggested repair wasnt even guaranteed it was going to fix the problem but the cost was going to be around $2500 more. We ended selling and buying. About a week ago I received a text message and for my surprise, it was Aspen! To mess things up, whomever sent the text didnt even bother to put my name, it was just a [place-name-here]. The reason Im giving 3 stars is because they still have a few good employees, but quality control is not doing their job.

Da
Review №91

Excellent service! Made an appointment online which was fast and easy. Free shuttle service to and from home was very nice. Shuttle driver is super friendly. Really everyone who worked here was very professional and friendly. Its hard to trust mechanics in this day and age, and I definitely trust Aspen Auto Clinic to take the up most care of my vehicle. You can rest assured that your car will be in good hands.

Am
Review №92

I’ve been using Aspen Auto Clinic since 2010 and I’ve always been happy with their service. Their people are friendly and professional. Not knowing much about cars, I trust their recommendations and let them make repairs or maintenance as needed. My 23-year-old car runs like a champ and has never broken down on me. Thanks Aspen Auto!!

Je
Review №93

Aspen Auto Clinic is a great place to take your vehicle for service and a true diagnostic repair needs. I do some of repairs on my own, but when I dont have the time or want I hand it over to them with no worries. They wont sell you unnecessary things you dont need. Highly recommend stopping by.

Ju
Review №94

Car is working fine. Seat is working.

Sc
Review №95

My daughter made the arrangements for me explaining what was wrong and from the second I walked in there I felt comfortable. They talked me through everything that was going to be done provided transportation to and from my home. I was happy with the whole experience and would recommend them to everyone.

Da
Review №96

I have been coming to Aspen Auto Clinic for the past few years and I have always had a great experience! They are always upfront and honest about the work that they are completing on your vehicle and they do not perform any repairs without first going over an estimate and giving you the details of the repairs suggested. They also have great deals that you can purchase from them for oil changes and other car maintenance repairs. Every staff member has always been professional, helpful, and courteous. Diane and Madi always do their best to thoroughly explain the work that is needed and they fully listen to any concerns you may have about your vehicle. Thank you for your hard work and for being a repair place where I feel comfortable bringing my car in time and time again. :-)

Ro
Review №97

We love and trust Aspen Auto Clinic. Low pressure, high quality affordable service. Diane and the whole team are great to work with. We keep going back.(I love their oil change packet. 5 for $100 with high quality semi-synthetic oil and a sixth one free to boot.)

Ja
Review №98

Juan was our representative, he was professional, courteous, and made it an all around good experience for us . Juan’s attitude has gained Aspen Auto a happy new customer.

Jo
Review №99

Awesome people, awesome shop. They take care of you, dont hassle you, and leave you laughing every time. Took it in for what seemed like a death wobble and still trying to figure out what it is... But dont mind taking it in repeatedly to figure out the issue.

Cr
Review №100

This is without a doubt the best auto service center I’ve ever used! Thanks Diane for taking the time to explain the diagnosis and the next steps with us. Your reputation is well earned!(Part 2) Thank you again Diane and the staff. Excellent work done on my car once again. I will not trust my car to any place other than Aspen Auto.

Information
22 Photos
100 Comments
4.5 Rating
  • Address:4055 Tutt Blvd, Colorado Springs, CO 80922, United States
  • Site:http://aspenautoclinic.com/
  • Phone:+1 719-259-0646
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car service
  • Diesel engine dealer
  • Oil change service
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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