Highly recommend! Dr. J and her team are AMAZING! I was having issues seeing with my contacts and was told I could no longer wear disposables by my previous eye Dr..... I was heartbroken. I went back two times and kept trying different lenses. Spent a small fortune too. I decided it was time to move on....Several people mentioned Family Vision Care and Dr. J and recommended I make an appointment. I finally did, saw Dr. J and she got me in a disposable lens and I can finally see clearly! Thanks Dr. J!
My experience was great! The staff is friendly and knowledgeable. They are short staffed but you wouldn’t have known it. Everyone, including Dr. Jessica, were happy and kind.
I love this practice! Everyone is so friendly and accommodating. Very professional, but yet so friendly. Just a very homelike feeling. Highly recommend Dr. Jessica and her amazing staff.
This was the best experience ever! Tisha is very professional and knowledgeable. The customer service is phenomenal. Dr Nicewonger is very patient, understanding, knowledgeable and kind! I was fitted for contact lenses and it was easier than I imagined (I’m apologizing in advance for not remembering the young lady who helped with the contact lens fitting) but she was truly amazing! This is my new favorite eye care center! Please give them a try. COVID safe and kid friendly. I love this place!
My son and husband went here the other day for the first time. My four year old was nervous but the workers were very kind and professional and relaxed him straight away. My 7 year old and I have an appt for next week and he said his little brother made it sound so fun he couldnt wait to go too!
Professional and personable! I really enjoyed my visit; it truly felt like I was with family. You all are doing an excellent job and are appreciated😊
Friendly courteous staff, wonderful doctor! Very personable and knowledgeable. This was my first visit to a optometrist so naturally I was a little worried, they made me feel very comfortable with the process! Highly recommend!
Love this place! VERY kid friendly. Staff is amazing and very caring. Highly recommend!
Dr. Nisewonger is the best! She is knowledgeable, personable, and down-to-earth — definitely a great doctor for the entire family! She takes time to get to know her patients, and shows great compassion. The exam process is efficient without feeling rushed, and I did not experience any wait times. The staff is extremely professional, welcoming, and accommodating; it is easy to see they love their jobs. Additionally, her office is practicing exemplary safety measures regarding Covid-19: temperature screenings, social distancing, mask wearing, increased sanitizing, etc. — I felt safe and comfortable during my visit. I highly recommend Dr. Nisewonger and her team.
Excellent experience with this office! All associates were knowledgeable, professional and very friendly. Would highly recommend.
I got lucky to get seen. My backup glasses broke and I needed an exam that day. Everyone was so friendly and knowledgeable. I will be using them from now on and recommending them to anyone who has eyeglass needs.
This was the most amazing eye exam experience I have ever had. I found Dr. Jessica on an internet search. I was thrilled by her website and welcome video. The fact that I could make an appointment online, and communicate with the office via text pretty much sealed the deal as I am an extreme introvert and avoid talking on the phone at all costs. EVERYONE at this practice is friendly, personable and clearly loves their job. I am very hard to prescribe contacts for due to my exacting expectations and poor vision. As an artist it is extremely important to me to be able to see well, and until now that had not been achieved. I told Dr Jessica all this and told her to impress me. She accepted the challenge and may I say, exceeded my request. I am beyond impressed and a patient for life. My 16 year old son was also examined, and thoroughly enjoyed his experience as well. He was more engaged with this staff than I have ever seen him with any other people. He actually had fun. I cant recommend this practice highly enough.
My visit was absolutely wonderful! Everyone was very pleasant,and helpful.Dr.Jessica was very patient,and I appreciated her washing her hands every time before examining me!! The office is so bright and cheery and very clean! I felt very safe and comfortable!!!
Family Vision Care is an excellent eye doctor. The Doctor and staff were extremely nice and made sure everything was easy and a great experience.
What a wonderful place to go. I enjoyed my whole expierence there. The staff was so enjoyable to be around. There were very safe in checking temperatures temperature as soon as you got in the door, sanitizing glass frames between patients. I adored the staff and it was a wonderful and helpful experience.
Dr. Jessica is so sweet! Really enjoyed our visit yesterday, the staff was very friendly and patient.
Took my daughter there and she loved the entire experience ! She was greeted in her treatment room with a welcome message and enjoyed every bit of it . Would highly recommend
Totally a delightful experience from the moment I walked-in from the receptionist, to the assistant tech, the doctor, and eyewear specialist. 5 plus star rating in my opinion. I base it on over 40 years of visiting many Vision Care facilities.
The energy & positive atmosphere was amazing at Family Vision Care! Everyone was very welcoming & helpful. I definitely enjoyed the entire team & customer service!
Super friendly staff (even at 8am). Everyone in the office spoke to me during my visit. Dr. Jessica is very helpful and made the eye exam a breeze. Also very well sanitized during Covid-19, staff constantly wipes down EVERYTHING!
I didnt have to wait long to be seen. Everyone was friendly, efficient, and professional.
The customer service is wonderful. They dont mind answering any questions you have and they take the time to make you feel welcome. Dr. Jessica is so nice. I wish she could teach other Drs. 😊. I dont mind spending my money where I dont feel like Im bothering the staff. Ill suggest them to anyone.
A very pleasant experience from start to finish. Their discounts on eyeware was better that what my insurance offered adding up to a substainable savings.
I’ve tried a number of eye doctors since moving to Virginia years ago, and this is the best one by far! From the moment you arrive until the time you leave, the staff at Family Vision Care are warm and welcoming. The environment is friendly, clean, and professional. Dr. Jessica is extremely kind and thorough, and you can tell she genuinely cares about her patients. Highly recommend.
Jessica is wonderful! She listens, and helps guide you if you dont necessarily know what you want. She lets you lead if you do! Her coworkers are all very polite, and courteous. Great place to go!
I would like to start by saying thanks to everyone for leaving amazing reviews, because of y’all I found this amazing office. I went to see Dr. Jessica for a second opinion on an eye emergency I was having, which I had been suffering from for over 24 hours. Dr. Jessica and her entire staff were so kind to me. She listened to my concerns and did a thorough exam of my eye finding a forgein body in it. I had been told by another office that I did not have anything in it I was just experience discomfort from a cornea issue. I’m definitely Thanking my lucky stars from above for finding this office. Dr. Jessica and staff are amazing, I will definitely return for my routine eye visits.
My grandson has been going to Family Vision Care since he was 6 years old. They treat him and (me and his mom), so kind and respectful when we go for appointments. One employee particularly stands out when it comes to friendly and professional customer service. His name is Tory (hopefully Im spelling his name correctly). He had so much patience and seemed to really enjoy his job. Once again I would like to say thank you to everyone. I look forward to seeing you for many years to come.
My 5 year old daughter had an appointment at family vision care yesterday. Let me tell you these individuals were amazing! Everyone was extremely kind, and welcoming. So knowledgeable, and made my nervous girl feel so beautiful. The price was great as well...look no further! Go make an appointment you wont regret it.
Our 6 year olds glasses broke on Monday. Tuesday I called family Vision Care & they got her in Wednesday morning! They were all super friendly the moment you walked in the door. Dr. Jessica was Awesome! She and I both has an exam. She took the timeWith each of us. My daughter doesn’t like getting her eyes checked - she gets scared. Dr. Jessica did very well with her from the moment she walked in the room. I myself, have worked in optometry clinics in the past & have seen doctors who just aren’t the right fit for kids as patients, which I was very worried this office would be one. I was totally wrong ! I highly recommend Family Vision Care! The customer service was outstanding & the optical has plenty of nice frames to choose from!
I had great experience with the eye doctor my first time around everything went well in June I broke my glasses I came in to get a repair a Nother pair glasses I have insurance today is now September 23 and I do not have a pair glasses that I pay for insurance that are covered for my glasses I don’t understand how it takes four months for a pair Frames only to come in not one phone call from anyone in this office to sayWe’re working on it or anything I called today and I was told by a gentleman that they would be there tomorrow so mind if I had never called I would’ve never gotten my glasses 4 months really. I have to have my glasses to drive This is what makes this crazy.I will never be back!!!!!!!!!!!!!! Horrible service horrible no follow up no phone call and no empathy !!!!!!!!!!!!!Thank you Doctor but what you may not know is When I came in yesterday 10/01to pick up my frames the offer for the free prescription sunglasses or a second pair of glasses for free was never offered just so that you know but for some reason the 2 working the front knew Me it was a little cold up front never been like this before I got my glasses and ran.Honestly you were the best eye doctors I’ve ever had in all of my 34 years wearing glasses.
Outstanding service, friendly and knowledgeable staff. Family type atmosphere. Feel the love once you walk through the door.
Very polite staff. Great doctor! Got a very good discount on my two pairs of glasses.
Dr Jessica is so sweet and understanding and even with a busy schedule, she actually takes the time to talk to her patients and get to the root of whatever is happening, even if it’s just an eye exam! Her staff is funny and friendly and the whole office just makes you feel at home and comfortable. I will be making her office my primary eye exam one from now on because I don’t think I’ll find another eye doctor as great as her! Definitely recommend!
Staff was very professional and treated me with respect. When they realized I was prior military they thanked me for my service and were very polite. Have recommended them to my fellow glasses wearers
Everyone in the building is great, also haveAbove average Customer Service. I would recommend everyone to go to family vision care.
Dr. Jessica and her staff are great! They always make appointments and offering new products, quick and easy.
Love Dr. J. She is the best. Plus they have the best eye wear selection hands down.
Fabulous practice will an all-star provider!!!
If you need a family Optometrist; this is the place. Ive know Dr. Jess for years, and shes always upbeat and smiling. My daughter can be a little anxious at doctors but Dr. Jess and the staff were amazing with her. Welcome Letti was even written on the chalkboard when we went into the exam room. They are patient and polite. I recommend this office to all my family and friends.
Dr. Jessica (and her sweet little boy!), Tory and Sandy were all so much fun! Professional, efficient and helpful! Looking forward to next year!
Absolutely love this optometrist!! Customer service and professionalism is top notch. Appointments are always on time and everyone is so friendly and genuine!! I highly recommend them to everyone I know!!
I highly recommend this facility. Superb staff and very well organized. Addressed my concerns and was given a through exam. Jessie is the best. Its hard to find a good physician that takes appropriate amount of time with you and shes top notch. Highly, highly recommend this facility.
Amazing staff! Everyone is friendly and helpful, Ive been coming here for years and will continue. I recommend them to anyone.
What a wonderful Family Friendly, and service oriented practice. Dr. Jessica Nicewonger and all her staff go above and beyond to care for each of her patients. I did not know my prescription had changed and I can see this good again! Thanks Dr. J!
Went in to see Dr. Jessica Nisewonger for an eye exam and was impressed by the professionalism and friendliness of her and her staff. Checked my eyesight and then was helped by her staff picking out my first pair of glasses. Highly recommend them to anyone!
I had a great experience!! No wait time and customer service was awesome!! I will be returning. Thank youll for a wonderful experience.
Dr. Nisewonger is and always has been my go-to optometrist. Her staff are always kind and welcoming when I come for new glasses and I even spoke to an employee at length about our hobbies and my education! I highly recommend Family Vision Care for anyone looking to not be blind, they sure helped me! P.S. Jessica is great
Although I have not yet had the opportunity to be a patient at Family Vision Care, I did have the opportunity to get to know Dr. Jessica through several years of training together in optometry school. Her knowledge of the eye and visual system is superb and her people skills are excellent. If she didn’t practice 2,000 miles away, I would be happy to call her my eye doctor.
Our family has been going to Family Vision Care for several years now. When we first started Dr. Manheimer was there and he was wonderful. Dr. Jessica took over the practice when he left and she is just as experienced. She is pleasant, professional, caring, and thorough. She examines our eyes yearly and the practice has tons of frames to choose from. Youre not going to receive your glasses in an hour BUT the lenses arent going to peel and the frames wont fall apart either. Also, if you think youre having any other type of eye issue, see Dr. Jessica. She knows how to handle and treat pink eye much better than your PCP. Everyone in the office is proficient at their work and an asset to the office.
The people that work there were professional and also made you feel like family. The doctor and nurses took their time and and answered your questions. I will definitely go back when I need another exam.
Great experience. Fast service, great doctor and professional staff. All are knowledgeable, friendly, courteous. Office is immaculately clean. I highly recommend. I am a person who hates (as in probably would choose major surgery) rather than have somebody mess with my eyes. I have changed my mind. Again, highly recommend.
Dr. Jessica and her staff are the BEST!!! I have a complicated prescription and she helped me find the perfect stylish frames to accommodate my lenses. Im so happy that I can see so much better and look good too! :)
Dr. Jessica is a great doctor with an excellent staff! Was very impressed with the high quality of care I received. They were very efficient and I highly recommend this office!
Dr. J and her crew is ourstanding, they really treat you with love and understanding. They are the best and yes I will recommend them to everybody. I love everything about them. A great bunch of people.
Dr. Jessica is very knowledgeable and takes the time to listen to all of my concerns. She makes my yearly visits as quick and painless as possible. I highly recommend this practice!
Wonderful experience with Family Vision Care. The staff was very friendly, approachable and made sure your needs are met. Dr. Jessica was very professional, thorough with her exams and gladly answered any questions. I highly recommend!
This place is wonderful. From the ease of scheduling the appointment online . Fast, friendly staff and the Dr was great ! Would highly recommend this place !
I was so impressed with my teenage son’s thorough and on time contact appointment. What an organized, efficient, thorough, valuable eye experience. I definitely recommend family vision care!
Dr Jessica and Teasha have always been caring, patient, and EXTREMELY knowledgeable. They not only look out for your eye health but also help you find the best glasses/contact lenses for you, look wise, comfort wise and within insurance and budget. Even though we see them once a year, they know us by name and face. If there ever is an issue they help to remedy it as quick as possible. When my son lost his glasses at one summer camp and needed new ones within the weekend Teasha emailed me his prescription. They are always there to help.
Small, quiet, efficient practice with a very friendly staff. I’m happy that they have a website where you can conveniently book appointments online. I’m glad to have found a great eye doctor close to Fort Lee who takes Tricare United Concordia. Surprisingly, they’re hard to find!
I have been going to Family Vision Care for several years now. I go once every year like I am suppose to :) . My husband does as well. They have always treated me with respect and honesty, which is hard to come by these days. My glasses are always high quality and I am always pleased with the selection of frames. I have and would highly recommend this practice to family and friends.
Seeing is believing at Family Vision care.Referred by @ColonialHeightsChamberI was treat like a guest by Dr Jessica and the great staff. The service was top notch. Will definitely be continuing to shop with them. #ResultsThatAddUp
Dr Jessica & her staff were able to get me in for a vision emergency. I definitely recommend them.
I have been going to Family Vision Care for a number of years now and each time has been a great experience. Dr. Mannheimer is very friendly and will explain what he is doing step by step so you understand. Always smiling and nice. The wait is short and he spends quality time with his patients. The atmosphere with the staff is relaxing and friendly and the office is very welcoming. I would go nowhere else for eye care. Thank you for caring for me.
Dr. Jessica and her staff are the best! I know I have a tough prescription and she nailed it the first time. Since I usually get a lot of bells and whistles to my specs they often take weeks to get back but I got the call just a few days later and they are perfect. I couldnt be more pleased with my exam, the staff, and my glasses.
Very friendly staff at Family Vision Care. Also they go in great detail to explain what is going on with your eyes. Highly recommended eye care.
Dr. Jessica is professional and very knowledgeable! All the staff was very helpful and friendly, especially liked Torrey. Well run office.
Simply put, Dr. Jessica Nisewonger is the best. She is personable, kind, professional, and extremely helpful. The exam was painless and I was finished in no time. That said, she is very thorough and takes the time to make sure everything is done right and answers any questions you may have.
Dr. Jessica is knowledgeable, professional and punctual. The staff is understanding, helpful and extremely nice, when it is busy I never feel overlooked. Great selection of frames and accessories. Thanks for everything, I truly appreciate it.
My first time here. The on loan doctor was smart and helpful. She took the time to make sure I got the best contact fit and prescription. Glad I chose this practice and will make this my go to from now on.
Dr. Jessica was very professional, pleasant and thorough. I felt comfortable and confident in her as a Dr. The other staff in the office were very helpful and friendly as well. I would highly recommend this office as somewhere you can go with the confidence youre being well taken care of.
Love this place, everyone is very friendly and family like. Dr Jessica will take care of you.
This is a top notch group. The staff is friendly and professional and the Doctor is as well. There are never any issues with care, insurance, or products. As a service provider there are many who could use this team as a model for their own businesses.
Great office! The staff and Dr. Jessica is tops. I have been wearing glasses & contacts for 64 years. Trust me I know the difference between a good and bad exam & service.
I had a great experience at Family Vision Care. Dr. Nicewonger and her awesome staff gave me excellent care. They have a beautiful office and a great selection of glasses. I highly recommend them.
Purchased a pair of non prescription sunglasses from them got home decided I didnt need them returned the next day to return for refund. Apparently they have a 30% restocking fee which isnt listed anywhere on the receipt or any signage in store. Been a customer and client for years but this is the last time I will use them for any kind of service. Bad business practice if your employees dont know your return policy and you have to make up one on the spot.
There the best! I love the recognition, the knowledge of my eyes, the care I get... I just love love love them!
This was my first time seeing Dr. Jessica and she was very professional and attentive. The staff has always been professional and very friendly. It is hard to find such great customer service today and they are a great example of how clients should be treated. I wouldnt go any other place.
Everyone in the office is knowledgeable and very accommodating and helpful! Doctor Neiswonger has a great bedside manor and shes fantastic and knows her stuff!
Super friendly staff! The doctor really makes sure that you have the right prescription and I love that she waits to give you your new prescription that way you know you are wearing the right lenses.
Excellent eye doctors office! Very knowledgeable and friendly! Great local practice! Very good with kids!
I have been seeing Doctor Manheimer for a few years now at least twice a year including my annual eye exam. He takes time to explain in detail his findings and how it will affect my health in the future years and in a way I fully understand. He is very thorough and never is rushed when he sees me. He makes sure I understand exactly what I need to do to keep my eyes healthy and I sincerely appreciate a Doctor like him that is so thorough and he never overbooks patients.
Doctor was very nice,took time to answer and explain all questions.her staff were all nice and friendly and I would recommend this practice to anyone.
This was the best experience I have ever had with an eye doctor. Dr. Jessica is amazing. The staff is extremely knowledgeable, helpful, and kind.
I have been going to Family Vision Care for many years. The service is excellent and the doctor and staff are always kind and professional. Your eyes are extremely important; so if you are in search of a great Vision Care facility, I recommend Family Vision Care!
Dr. Jessica is very personable, sits down to talk with you and ask about your current eye health. She is thorough in her exam and makes sure you know the results.
Had a great experience. The staff was very knowledgeable, very friendly and they all made my family feel welcomed.
The Doctor and staff here are fantastic. They really know their stuff and are very friendly.
Great service, Professional Staff, Exceptional Dr. always pleased with visit
Very friendly doctor, friendly staff, very clean office. KId friendly.
Patricia Testamark is very nice and seems very concern.
Great staff, very knowledgeable and friendly.
Love my eye doctor and the staff!
Very friendly staff!
Super friendly and great with kids
WHEN I LEFT THE DR. TOLD ME IF I HAD ANY PROBLEM LET HER KNOW.WHEN I CHECKED OUT THEY CHARGED ME $45 FOR THE PRESCRIPTION I THOUGHT THAT WAS PART OF THE EXAM NEVER BEEN CHARGED FOR A PRESCRIPTION .I DID NOT GET MY GLASSES FROM THEIR OFFICE WHEN I GOT THE GLASSES THE VISION WAS NOTVERY GOOD I CALLED THE OFFICE MANAGER AND TALKED ABOUT MY PROBLEM THEY TOLD ME IT WOULD BE A CHARGE FOR CHECKING THE GLASSES .WHEN THE DR.TOLD IF I HAD A PROBLEM SHE DID NOT TELL ME IT WOULD BE A CHARGE.VERY VERY DISAPPOINTED THE SERVICEI GOT . THIS WAS THE FIRST AND LAST VISIT I WILL HAVE AT THIS OFFICE.MAKES ME FEEL LIKE THEY DONT CARE ABOUT THEIR PATIENTS JUST THE MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Professional care at the highest level!