I cannot reiterate enough how amazing my experience was with Juan at this dealership. We are from Georgia, found (literally) the best deal in the entire country from what I could find with an online search. Every other dealer was marking this model up ridiculously over value. Juan and the manager(s) made this a super easy transaction with tons of pictures, video, FaceTime phone calls and made me feel like I was the only customer for the entire time. I cannot thank them enough!!! Highly recommend this Mercedes dealer, no matter where you are located in the US, I promise you won’t regret it!!!

Our experience at Mercedes was awesome. Everything was explained to us in detail about the vehicle we purchased. Our sales person Kelly Morgan was so kind and friendly and made us feel like we were part of the Mercedes family. I would highly recommend Kelly Morgan and Mercedes to my family and friends.

The entire process from ordering to delivery was very enjoyable and easy. Great people to work with.

Typical shady/sketchy sales pitch that would normally be expected from a lower end dealership, but it confirms why this dealerships inventory remains so low as other Mercedes dealerships avoid transactions with them as well. Sales rep and manager refused to be transparent and thus once again I will be driving to the Woodlands to purchase the same vehicle.

I had a great experience with their service department. They went above and beyond to assist me with my problem.

Michael Sampson in service is awesome. Very polite, informative and makes sure you leave happy.

Had a service appointment for early. They got it in promptly. Discovered they didnt have a part and made lots of calls to locate. Only bad part is I have to drive over from Brenham again after part arrives.

I want to Thank Kelly Morgan for a great sales experience. We saw a car that met our expectations one early morning and send in an email to the dealership. Kelly must be an early person as she immediately responded by 7am and within a few short hours, we finalized the deal. Although we were 200 miles away, Kelly made it simple, easy and straightforward to deal with!We drove down that afternoon and got to meet a pleasant and courteous Kelly in person. Paperwork/financing was ready to go as promised and we took ownership of our car and were on our way home! No tricks or games at Mercedes of College Station.Highly recommend Kelly and worth asking for her in the sales dept.

Wonderful and very helpful service department. I am not a customer as I live in another state, yet they treated me like a king. Best service department I have ever dealt with.

I purchased a brand new car from this company on October 21 and on November 18 the motor locked up without warning. I spoke with the General Manager Dan Tote and he did say they could replace the motor but they will not give me another vehicle and I will just have to wait for a new motor to be put into the car. I traded in a car and put $2500 down!!! I feel like I am being taken advantage of.

I’m a long time “car guy”.... I’ve owned dozens of exotic and luxury cars and even prior to College Station getting a Mercedes Benz dealer, I had owned a half dozen Mercedes and made the grueling commute to Austin or Houston for service.Needless to say I love the brand!...almost as much as Ferrari. When the new dealership opening coincided ~roughly with the new G Wagon becoming available, I promised my wife to be first in line to order her a new one. Dan really stepped up and got us exactly what we wanted in a reasonable timeline. When we took delivery I told the guys, including David, I needed a new daily driver but wanted a CPO car with a long warranty! Shortly thereafter, he called me up with exactly the car I asked for in exactly the colors I wanted!!! Much to my disappointment, it turns out my dream daily driver was just not the car for me.... I couldn’t do it. It was a great car but I had just made an awful mistake. They were super cool!!! I’m sure they sold the car but after talking it thru, David found the “New” dream daily driver, a car that’s MUCH harder to find, and I brought it home today!!!Given the relative rarity and desirability, and the super awesome CPO warranty and financing, I was expecting to pay high retail but only after bringing the car home did I really realize what an awesome deal they made me!!!And they even took my very unusual trade!!I can’t say enough good things about both my car buying experiences in the past 6 months at College Station Mercedes!!Dan and David ROCK!!!

Rarely does one find EXEMPLARY customer service like this! Thank you Greg Short, Michael, and Javier, for making what could have been a very stressful repair easy. I especially appreciate your attentiveness — including several updates on the progress of the job.**For anyone looking for service or to buy a new Mercedes—-go for it. This place is awesome!

We had a fantastic experience! We traded 2 vehicles and purchased a Sprinter and E Class. They gave us a great amount for our trades! Make sure to ask for Pablo as your salesman! He did an amazing job helping me get the most for my trade and best price on my new vehicles. He was very nice and professional! The entire staff did an amazing job working as a team and gave us the best experience ever! I highly recommend them!

We were 150 miles from home on I-45 when the tire pressure alarm came on. Literally, 2 minutes later we got a 2nd alarm, for a DIFFERENT tire, and both lost all pressure - we needed 2 new tires. The closest Mercedes dealer was Mercedes Benz of College Station . It was 4:30 and the soonest the tow truck could get us there was around 6, and that’s when the service dept closed. Called them to let them know we were coming, and to ask if there was a close by hotel. That’s when the miracle happened- the service rep went to his manager who got on the line. He told me they would stay open until we got there so we could get home that night!!! Could not believe it. Who does that in today’s world? Well, I guess Mercedes Benz of College Station does!! The service manager, service rep and a technician stayed till 8pm getting us back on the road. Can you believe it? It’s payback time - my next Mercedes, I have had 6 over the years, will be purchased at Mercedes Benz of College Station, that’s a promise I will definitely keep.Terry W.

Had an appointment bright and early this morning to figure out why a feature in my car wasnt working properly. Turned out I needed a new battery! Everyone was super friendly and welcoming. Javier was the one helping me out and he made sure I was fully aware of what was going on and kept me updated while the battery was being changed. Awesome staff, great experience.Thanks again for all the help and hospitality!

We retired and moved here in mid-2018 (from Corpus Christi), and brought my wifes immaculate (low mileage-80K) silver 2004 C230 with us. It was serviced regularly serviced at the Corpus Benz dealer, the vehicle was well cared for by their Service Manager Mr. Morris. But in 2016, we had a CHECK ENGINE light warning on the dashboard and spark plugs ands wires were replaced. The CHECK ENGINE repaired in early 2018 and the crankcase valve and hose were replaced, so we head to Aggieland. Since we dont drive the car that often, the CHECK ENGINE warning reappeared late last year in 2019. We took the car to the local Mercedes service department and our Service Manager (JAVIER SANCHEZ) and his mechanic chased the proverbial needle in the haystack and the diagnostics pinpointed the problem with the fuel injectors, primarily on cylinder #3. After 4 years, of chasing this CHECK ENGINE light gremlin, the car runs great. Mega Kudos the outstanding diligence, expertise and professionalism from Javier Sanchez and their mechanics!!!!

We recently purchased a Mercedes Benz C300 from MB College Station. Pablo Vazquez was the sales person that assisted us, and he was professional, courteous, and very knowledgeable about the MB products. We enjoyed the process and will certainly recommend Pablo to anyone that is looking to make a purchase! Also want to compliment Jeff, Sales Manager and Brian, Finance Manager. They were very helpful in the process too. Great to work with the new MB College Station Team!

I recently bought a new car here. The entire sales process was very professional, pleasant, and efficient. Nathan, the sales person, helped to guide me to the car I ended up buying; Kaley took her time to explain many features of the car; and Brian made the financial part pleasant. All in all, I had a great experience here and am delighted with my new car!

I usually go to MB of the Woodlands but now that this dealership is open, decided to give them a try. It was easy to schedule an online appt and Nathan Smith was my advisor. Got there early but check in was prompt and the whole facility is tastefully done. Nathan was both very courteous and professional, already had my vehicle history printed out, explained the details of the service to be performed and the time it will take and I was on my way. Got a call about 4 hours later that my car was ready and since I had told him I was planning on going out of town for the weekend, offered me the option of leaving it there for the weekend if I wanted to. Spotlessly washed, paperwork ready and on my way in 5 min. Very impressed with Nathan and also had the chance to meet Javier, I am very pleased and have found my new service advisor in Nathan and my new dealership.

Bought my first Mercedes last month and expected a different buying experience than past car purchases. And wow did I get it . Kelly Morgan did and outstanding job finding me the car for me. All the time she was knowledgeable and patient to my questions and numerous visits. The rest of the dealership hit the mark as well . But if you want the best buying experience of buying a luxury car, go see Kelly, and she will make you feel great about your choice to by a new Benz.

I recently purchased a Mercedes Benz Sprinter van and was very satisfied with what has been the BEST experience I have had with a car dealership. Starting with our great sales rep Pablo Vasquez who answer all our questions, I was very pleased with how helpful and professional he was as well as honest. The finance department was very personable and informative too. I will definitely be a returning customer and recommend this location to anyone on the market for a new vehicle.

The best costumer service! I worked with Kelly and she is absolutely wonderful and I knew I was in good hands. Thank you!

The facility ordered the wrong part resulting in the need for an additional follow up. Additionally the keys had to be looked at twice for battery. These were small complications that could be understood. However, there was an additional part the facility was to check on and touch back with further information. They both failed to follow up as well as to respond to customer follow up. Combined this facility has a long way to go in both customer and quality of service. Hopefully the Woodlands dealership will do a better job.A representative of the dealership followed up pertaining to the information listed above. This was sincerely appreciated leading to an adjustment in rating the review. While there remains room for improvement, the dealership appears to make every effort to raise their quality of service and resolve customer concerns.

We have purchased a plethora of vehicles over the years but I can truly say that the GM, Sales Mgr, Finance Mgr, Tech Mgr and Sales Person went above and beyond to make our purchasing experience one of a kind. All the employees at Mercedes dealership in College Station are amazing down to earth people who really put the customer first and care about making the experience stress free and memorable!

What a rip off! I was excited to have a dealership in College Station. Tried to make an appointment for my B service. They wanted to charge me over $900. I even asked the guy to check the price and make sure he was charging me for the right type of vehicle. I spoke to the Mercedes-Benz in Georgetown and they are only going to charge me $399 for the same service.

WOW!! This dealership is top notch. My wife and I came in to look at a C300. I came alone yesterday to see if it was even an option. I was greeted promptly and offered an array of refreshments and made to feel right at home. My sales associate was Juan Carlos Paramo. He came right out and took me over to the car immediately. This guy is amazing he went over every detail and function of this vehicle ALL of them it was awesome! We came today to sign and purchase and again everyone here was amazing! Their finance manager Bryan Badger went over everything with us and explained and answered any and all questions on a way we could understand no car sales person up selling or any of that. He was able to keep our payments where we needed them. They have an amazing Chai Tea as well I am just saying. These guys really care for their customers and personable and relatable. Thank you again for making everything such a smooth and easy process!!!!

Great dealership! strongly recommend if youre a MB owner. My Service advisor Nathan was quite knowledgeable and friendly. He made sure my vehicle was well taken care of.

Went in to look around after the grand opening. Kelly Morgan took us for a test drive in the new 2020 GLE350 and we fell in love,m. She was extremely knowledgeable about all of the features the car had to offer! I would highly recommend anyone in the market for a new car go see what she can do for you!!

We stopped in to see if we could bring our GLE300d there for the prepaid maintenance since we had purchased it at another dealership. Every sales and service person we met was just exceptional as well as when we returned for the maintenance appointment. The invoice we received that listed all the items that were checked during the maintenance appointment was the most detailed invoice we have ever received. They even checked all the seatbelts to make sure they were operating correctly! And the complimentary car wash is car detailing! It was incredible! The Brazos Valley has an incredible gem of a dealership in their own backyard. They have truly lived up to the philosophy of “The best or nothing”.

I must say yesterdays experience ranked above all Javier and Michael were Superb I am Truly thankful for Javier willingness to stay for me and wait past 6pm to assure I was taken care of ...........I was really in distress but talking with these two put my mind on a whole different prespective I look forward to bringing my Business to CS vs The Woodlands there is truly no place like home again Thanks Guys

My overall experience at the College Station Mercedes dealership was excellent. Thanks to my service advisor, Nathan Smith, who make sure everything was perfect upon arrival and dismissal. Thank you again for the amazing service!

Driving through town on vacation when we ran over something on the highway and had to replace a tire. So glad that Mercedes Roadside Concierge guided us to Mercedes-Benz of College Station. Everyone in the service department was amazing, especially Mr. Greg! They went above and beyond to take care of us. We made it home safely...thank you!

Kelly Morgan is OUTSTANDING!!! She made the process of buying my first Mercedes SO easy! If you’re in the market for a new vehicle give this place a try. They can find a vehicle to meet your budget! I can’t say enough good things about Mercedes-Benze of College Station!

Great experience in purchasing my E550. Friendly staff, easy access to the Mercedes-Benz of College Station dealership. Kelly Morgan was awesome to worth with. She was knowledgeable, honest and super fun. She followed up with me after the sale. I cannot express my gratitude for making my dream of owning a Mercedez-Benz come true.

I am so happy that they opened a Mercedes-Benz dealership in College Station! I used to have to drive all the way down to Houston. This facility is great and staff is wonderful as well!

Updated my review. Had the car for a year and it’s been great. Definitely will buy again!

We purchased our first Mercedes Benz from the CS Dealership and having owned multiple cars, this dealership by far was the most superb. Thank you to Tyler, Pablo, Jeff and Brian for the excellent service and having us out the door in our new 2020 GLE 350 in record time.

Nathan was very helpful and professional. This place has some of the best customer service I’ve ever experienced!

My new car buying experience in College Station Mercedes Benz was excellent and I credit it all to the sales team especially Pablo Vazquez great individual. If you go to the dealership look for Pablo he will definitely take care of you.

The most helpful service department ever .Thank you Michael and staff.

This was our first time dealing with Mercedes Benz. Every person we worked with was so nice and accommodating. Hassan Chaudhry was our salesman. He was very helpful and took the time we needed to look and drive the car we were interested in. The General Sales Manager, Jeff Burnell was so kind and made us feel very welcome. From finance to the technical breakdown and teaching of our new vehicle, the whole process was smooth and enjoyable. Go see them if you get a chance, I’m sure they will make it a great experience! Great staff!

It’s so nice to have a Mercedes dealership in Aggieland! The service department is excellent and they handled my car repair promptly & professionally!

We had a great experience at MB of College Station. Pablo was great to work with and the entire process was quick and painless

Absolutely the best Mercedes service department I have visited! Nathan was very accommodating and professional!

Beautiful new dealership in College Station. Pablo was informative and made the purchase of my new SUV easy.

Kelly Morgan is such an amazing sales person! She is helpful in any way possible!

Kelly was fabulous to us and we had a great time getting our first Mercedes.

Our experience here is always outstanding! Nathan is always friendly and helpful anytime we need to bring the car in. He always makes sure we are well taken care of!

Pablo is the man. Went above and beyond. The whole staff was great as well.

Fantastic service department. Thank you Javier, I am looking forward to doing business with you and everyone at College Station MB soon.

Such a great facility and staff! Kelly Morgan is the best!

Worst customer service experience I’ve had..service department needs an over haul.

Great people with amazing attention to detail

Nathan is the right man for the job

This has been the best car buying experience we have had, despite a delay in getting the car, everyone has really looked after us and ensured were satisfied with our new car. I can only recommend this dealership.