Took my truck for a quote and was helped quickly with great customer service. Very clean shop, very highly rated inside from various awards. Great service!
Butler does great work! First time ever hitting a deer and it had to be a buck. I only had my new car for 3 months and they did a fantastic job and are very easy to deal with. They are very customer friendly...I would recommend them without hesitation!
My car was rear ended, they made it so effortless. It looks brand new! Plus when I picked my car up it was cleaned on the inside. They went above and beyond and to me that is a very nice touch!
My car looks good as new!
Ive had work performed here before and it was impeccable. This time I had an estimate performed and it took them a while to get back to me, although the weather had likely ruined many vehicles aside from mine. I would still utilize this shop and hopefully they dont prioritize insurance cases over others.
This place if I could they would receive a negative star from me. They r slow and I do mean slow. They charge way too much compared to other body shops. People who have worked here for them before have nothing good to say about the place including the man named Chuck. I will let u figure out his last name. He will say he doesn’t have time to be on the phone answering phone calls and checking emails from your auto insurance. He exaggerates about having too many cars to work on while u wait for yours to be fixed. If u r thinking about having your vehicle at this place then I would think twice if I was u.
They are very good
Sweet people they are all for the customer highly recommended
We took our Ford Fusion into Butler for front end damage caused by a deer. It was an insurance claim. After a few weeks we got the vehicle back and drove it for about a month. After that period, we noticed the body lines were about an eighth of an inch out of alignment on the damage side, and the paint began to peel where the repairs were made by Butler. We contacted them and they gave us a vehicle to drive until they could get the damages repaired again. The same day they notified us that the damage was not caused by Butler and they would not repair it. They have failed me as a customer. They determined that our vehicle had been struck by another vehicle. Which is a total crock. Our vehicle was amongst many in for repair from summer hail damage. They didnt prep the vehicle properly and didnt take the time for detail. In my opinion our vehicle was just a quick money maker for them. I am totally disgusted that Butler backed out of responsibility. They already had been paid through the claim and they washed there hands of us. Plain and simple. We are putting another claim into our insurance company for the repairs that should be performed by Butler, and the body shop doing the repairs now, have already advised that the damage to our vehicle is due to unsatisfactory work. So long Butler, youll never get a good word by me or my family and friends.
Friendly and honest. Thanks for the assesment on my car.
Very professional and extremely helpful
Did an excellent job on my jeep!Highly recommend!
Best in town
Great group of people and a great job thank you....
Great body shop, very professional. Butler painted a left fender for my 2001 GMC Yukon after my accident. The paint quality was fantastic. I am very impressed with the color and finish of my new fender. Thank you Todd, Josh and guy in paint booth
Great body shopcustomer service is awesomeBrand-new vehicle inside now when finished
Best shop in Southern Michigan!
Awesome group of people and did a great job....
Amazing people amazing customer service. They go above and beyond!!!
Over spray on my car. sent it to the detail shop instead of the person who over sprayed it.then fired the detailed person for something the painter caused. it will be along road for the people today who dont make the person who made the mistake in the first place fix it .. o well like my my mom always said them who fly high land low..they will not be around very long..he runs the buisness like his brother runs his lawn mowing buisness..half ass..say one thing do another...!!!!!
Great service
Friendly staff