Overall the experience passed my expectations, and was great! Joan in collision and body made this experience easy and quick. My car came back to me in pristine condition with everything that needed to be fixed passing my expectations. If you ever need anything from the collision center I recommend asking for Joan because he will be sure to provide a high quality and personable experience and service!
The best service ever.! Big thank to Joan for kept updating super helpful even dealing with insurance company for me when I can’t! His so professional and made everything so easy can’t thank him enough! Highly recommended
Extremely professional, kept us updated on repairs and we didn’t have to deal with insurance company other than make our claim. Bodyshop manager and claims adjusters were very nice and knowledgeable of where our car was at all time. Extremely recommended bodyshop.
I took my car in for repairs and had the best service ever from the writers and techs, very professional. 5 stars all around.
We had an outstanding experience with the collision center at Vista motors. Joan Casado is an asset to this organization and made everything so easy.His communication skills are incredible. Thank you again for great service.
Geo Ramirez was amazing, from the first day I brought my car in after an accident I was devastated. But he reassured me, even showing me the before and after of their work which was remarkable. Every Tuesday and Thursday I received a follow-up call of the process and he made sure my car was in top-notch shape before returning it. He was so professional throughout the entire process you would think its his own business with the pride and passion he displayed. Im beyond satisfied with the service and work done, I went from the feeling of crashing my dream car to the feeling of receiving a new car in a matter of weeks. Thank you for bringing my m4 back to life!!.
Gio is the best service advisor ever! He is super helpful and professional. I was always informed on the updates with my car. Very trustworthy and intelligent.
Ive gotten my car repaired on 2 occasion and the service has been excellent. Gio always goes above and beyond my expectations. I never feel unwelcome with the issues I present them with.
They are non responsive. They are not calling back after days of leaving messages. Avoid this business.
Best quality repairs done all under original BMW specifications! This is the place to go
I took my car to the Vista Collision Center after getting into a minor fender bender. I came in very uncertain about the whole insurance/repair process but Joan walked me through everything. My car was ready on the day they said it would be and looked almost better than when I bought it. It was fully detailed and they even got a grease stain out that was on my driver side door for months. I pray you’ll never need their services, but if you do, I definitely would recommend the Vista Collision Center.
I’ve been through the drop off process before after an accident & it usually takes so long.Essence was a big help making it go smoothly & quickly from the time I called to set the appointment to the time I came in for drop off as Essence had my rental car ready.Very proficient & knowledgeable.Essence is a great asset to the team I think she deserves a raise. She was such a big help to the advisors while still doing her own work. Overall great experience & will do all business at this great location.
Their collision center seems to hire only unqualified people to work there. The receptionist knows NOTHING about anything and the technician basically said he doesnt want to fix the car. 😡
How do I start Derek the manager and Richard the rep were absolutely amayzing talk about impeccable service they so friendly and helpful!!! I can’t emphasize enough the level of professionalism and attention to detail this shop has. And forget about it the work from the techs and the shop.. hands down the best collision center in south Florida!!! If your looking for that expert level of service and results this is the place to go to!! They took care of my wife’s car and her by making them feel like it was the easiest thing to do . If I could give them 100 stars I would. These guys are serious professionals!! Thank you so much guys I can’t say it enough.. wow
Geo exceeds expectations! Everyone there is amazing and professional! So happy with my service there.
Awesome customer service and communication. Joan and Geo were very pleasant and kept me informed throughout the entire process. They worked with my insurance company and my car was ready within the same week that I had dropped it off. The work was seamless. Thank you!
My name is Joann Leible and I had my BMW X4 repaired at your collision center very recently. I wanted to reach out to you and let you know that I have nothing but great things to say about Geo Ramirez. From the moment I arrived at your location in Coconut Creek, I was greeted with the most cordial and kind attention. Geo explained to me very clearly the process of fixing my car. I was amazed at how fast and what a great job your team did. I was called every Tuesday and Thursday with updates and really appreciated that. From start to finish Geo was very efficient and professional. I will remember The ease of the process and how friendly and professional he was. I was impressed with how smooth and quickly everything went. I will definitely recommend you to my friends and family.It was a pleasure doing business with you. Very respectful, efficient and a concern for customers was excellent!Have a great day and be safe!Thank you!
Horrible experience. Got my car back from service worse than when I dropped it off. And all they where supposed to do where recalls.
Yosbani (Geo) Ramirez was awesome. His customer service skills are absolutely scholar! He gives constant updates, and makes sure you’re aware with what is going on with your vehicle! If i were to recommend anyone to come here, it would be because of my experience with him. Thank you guys for everything you’ve done
John was amazing provided efficient and excellent customer service. My car came out amazing thank you for the amazing service.
Very great experience! Very polite, professional & knowledgeable staff! Greatest Bmw experience
They do outstanding work. Very helpful and organized.
Was not happy with the rental they gave me😭😭😭😭😭😅😅😢😢
Lack of communication
Fast service
Geo Ramirez Was Awesome
Geo great service
Great showroom and service