From the moment I stepped foot in the door, I was greeted by Moe with a pleasant smile and a very professional, courteous attitude. To be completely honest, I wasn’t looking to purchase. I was going to browse but with the deal he gave, I could not refuse. He explained everything thoroughly and never once was he pushy to buy.He LISTENED and he DELIVERED. Moe is the guy to see without a doubt, you will also appreciate his honesty. He is definitely NOT your average car salesman.Ask for Moe you won’t regret it! I promise!

Going to this dealer Volkswagen is like back to the past and dream whit the future. It is amazing to be there seening older models and at the same time to talking about all the fantastic features of new models. The manager and all the staff are stunning people, especially thanks for Michael for help us to buy our new car. He gave us an excellent customer service.

Its always a great experience when I come here! Today my car was serviced in less than an hour! Unheard of when taking it to get worked on! The service advisor was so nice and made sure we were getting the best option needed! Even my 5 year old likes going to Gunther!

Awesome place, got a great deal done with Chris Monticello 😁

From the moment I walked in I felt taken care of. The show room is absolutely adorable. Hanson did a great job. He wasn’t pushing me into anything. Lori in the finance department was great as well. Everyone was so nice and really made me feel happy to join the VW family

Buying a car should be a great experience. I have been buying cars for while, including top Germans or Luxury Japanese to mention some. Probably close to 20 of them. But I have never experienced such great care from a seller or a finance clerk during paperwork like the one I received from this dealer. For the 1st time I decided to take some time to write something about a car dealer.There are several places to buy a VW in SF, but I recommend to everyone to use this one. Won’t regret

Excellent service. Friendly and helpful advisor answered questions and explained what was done. Deducted one star because they didn’t call to let me know that the car was ready to be picked up, even though they asked for my phone number and stated that they would call.

Tiguan had the check engine light on. Took the car in and was called to say the battery needed replacing. I said it never had issues and was told its not at its best. That cost $410 ouch. I was quoted $320 BUT then extras added. Was told they were waiting on a censor but there is NOTHING on the worksheet about a censor only a water leak which was covered under warranty.I think we will find a different dealership.

Great experience. Ramsey Balkiss was awesome. He knew the car inside and out. He was a pleasure to deal with and an overall cool guy! Car buying is always a hassle but this went by pretty quick. Shout out to Finance as well with up to date technology. Super fast. Thank you Gunther!

ZERO stars should be an option. Forget about making an appointment here. It took me weeks to finally get one. My appointment was for 8:15AM very simple tire rotation and oil change. I called a few times throughout the day to ask when my car would be ready, no one returned my calls. EIGHT and a HALF hours later I was able to pick my car up. 8 1/2 hours for an oil change and tire rotation. Customer service is horrific beyond belief. This is by far the most disorganized service center ever. I read the review last on Yelp and they were spot on as far as customer service and wait times. Such a shame that something so simple had to be dragged out all day with no communication from them whatsoever.“Feedback- both positive and negative – is essential to helping companies enhance their best qualities and address their worst so they can excel”.

Justin and Niles worked together to help find me the perfect car for my budget and needs. They exceeded my expectations, and I walked away feeling very pleased with the entire experience.Go to Gunter of Coconut Creek for the best car buying experience! You won’t be disappointed!

Im so happy with my new Tiguan 2022. Stephen is good and excellent sales person.

Alia is AWESOME!! Got an appointment for the day I wanted. Best service advisor I’ve had the pleasure of working with!!! Great personalized service, great price and great facilities. I’m a happy customer l.

We have been accessing the services at Gunther Volkswagen both for purchases and service. We are beyond pleased with the above and beyond service and their attendance to details. Cars take time to keep them running to capacity and we know when we pull out of their facility we are leaving with our car having received the best of care and attention.

I can’t even say enough about how wonderful experience I had at Gunther Volkswagen! Sam was the most incredible salesman! He worked so hard for me to get my car! Rob the general manager really was so wonderful! If it wasn’t for Sam and Rob I wouldn’t have gotten my car for amount I needed to pay. I went into Rick Case Volkswagen in Weston earlier that day and the salesman first made fun of my car I was trading in and would not even show me a car I wanted to look at. He would not even try and counter offer the first deal they throw down. But Sam at Gunther did everything he could to help me! If anyone is looking for a Volkswagen please go see Sam and Rob at Gunther Volkswagen in coconut creek!

I had great difficulty in getting status update on my car repairs from the service department on phone۔Phone is not answered and when answered I was put on hold for very long periods with no one picking up the phone ۔ I Had to call and disconnect 6 times because of long hold time and eventually had to go to dealership to get update on my car ، even in the dealership I had to wait long time before they could give me any information on my car۔ Left message for service manager، never heard back from the service manager۔ Service department appears chaotic and disorganized lots of room for improvement۔

Excellent attention from mr Yammen who helped me out with the vehicle I was looking for, and mr Justin in the finance department, work team.

I have bought many cars and this experience by far 5 Stars all the WAY!!!Thanks to Moe and Justin from the moment I stepped in, traded my car got into my new 2022 Volkswagen Tiguan, did my paperwork.These 2 gentle must be commended for there excellent teamwork in sealing the deal!!!Thank you Thank you for a Wonderful Car shopping experience!!!

Wonderful experience purchasing from this dealership. Working with Robert Klein is always excellent. I have bought many cars from this dealership and he has always taken really good care of me and everyone I have sent this way. Truly a great dealership. Highly recommended.

There aren’t enough words to express how thankful I am!! I got the honor and privilege to work with Mike and Miguel and they were amazing! They made the process so smooth and easy. I left so so happy!! ☺️

For a great car buying experience. Gunther is the place. Great big shout out to Ramsey. Knows his customer service. Knows his VW. Knows how to sell a car. Financial services at Gunther was the fastest we have ever done.Major kudos to the E-Contract.Next car will be from Gunther.

No one answes the phone except the receptionist who then transfers you to someone who doesnt answer their phone & so you leave a message but they dont call you back. Youre just wasting your time calling. Best bet is to go in if you bought a car there & be sure not to buy any subsequent cars there

Great, outstanding, awesome experience. First time with a Volkswagen, and I already love it. Very happy with the salesperson as well, he really went above and beyond to make this deal happen, great profesional, Thx Moe Ezzine.

Overall, my experience was very good at this dealership. Ive shopped at many places and my observations about Gunther at Coconut Creek is that they are fair and friendly. The Sales person I dealt with was particularly friendly and easy to talk to, and did not have to speak with a 2nd or 3rd person, trying to apply pressure for a sale. I felt I got a very good deal and did not feel any pressure to buy at my visit to Gunther.

Austin was awesome, he was very helpful, listened to our needs and did not force, or try to steer is in any direction we did not ask for. he explained to us very detailed the differences between the different trim levels. we would definitely recommend doing business with him.Thank you, we love our new Vehicle.

The porters and service staff or patient and kind. Much appreciated. If they can’t help you they’ll find somebody that can. Length of service is average I suppose. Quality is excellent.

Every visit at Gunther Volkswagen is a pleasant visit. I always receive great service with a smile and politeness. I am happy with my car and happy with them servicing my vehicle.

Greeted as soon as I arrived, very nice service tech named Chris took care of me, went above and beyond to look for what coupons I was entitled to. He explained how long it would take and was spot on accurate. He also came out to inform me I didn’t need a service I asked for- how many service shops anywhere are that honest? I highly recommend this dealership overall as their service is amazing. Everything negative you hear about bringing your car to the dealership is not present here. These folks are great!

Hanson made everything easy and quick when I leased my car. This is my 5th car with VW coconut and the Ennai brothers. It’s a breathe of fresh car walking in and knowing that I’m taking care of each time I trade my car in. They explain everything and look out for your best interest. 15 years later, myself and my family still go to the Ennai brothers!

Job was done promptly and thoroughly. Alia and the assigned technician are an asset to GVW.

As soon as I went to Gunther Volvo was greeted with a pleasant receptionists an introduced to Nick Grimaldi. Nick was extremely professional was able to answer all of our question and showed us the car that fit our needs. Gave us a test drives and worked out a great deal for us. Left very happy. Looking forward to coming back again when my son needs a car or myself. Would highly recommend to anyone

Spoke to Moe!. He was just the best. He gave me the answers to everything and believe me... I had lots of questions! He was super polite and so kind. I will definitely come back soon to renew my lease and hope to find him to help me out!

Appointment was at 10am. Arrived early and a service advisor did not get to me until 10:30. Very unprofessional. Watched the gentleman bring my car back from their car wash and I was not notified that my car was ready to go. I had to question the status of my service and then I was told that my car was still in the car wash when I was looking right at it. Wasted a huge amount of my time today. Will not be returning for any future services to my vehicle.

The service at this dealership is above & beyond. This is the best experience I have ever had purchasing a vehicle. Tom in sales was a pleasure to do business with. I love my new Atlas!

Loved my experience here!! Lori and Hanson (and his twin brother Larson) were an amazing team! It was the first time I saw twin brothers working together to sell vehicles. They were very knowledgeable, helpful, and patient with me through the process. I am in love with my new car! I got a great deal on my trade in without having to haggle and go back and forth like other dealers make you do.

What can say but just WOW. The best customer service I have ever had! Ramsey made getting a car so easy and stress free. I never felt pressured or felt I was being shown a car I did not want. I was able to test drive 3 cars, do my credit application, sign paper work and drive off all in less than 1 hour and 45. I have never had such AMAZING and FAST service from a dealership. Ask for Ramsey!! He is honest and he will not steer you in the wrong direction. The dealership is very clean and everyone is very friendly. Thanks again!

Bought my first car here a few years ago. The salesman doesnt work there anymore but he was awesome. I am now friends with some of the people in the service department and I always take it there for simple service. Its worth it. They take care of me

Larry my service rep took care of everything. Ill admit it took longer than usual but they took care of everything and very happy. Car runs great

I went in to look at my different options since my lease was coming due soon....I wasnt in the mindset that I was going to buy a car that day but Ramsey was very patient and awesome to work with I had to do it. He went above and beyond. This is my 4th vehicle from Gunther and I couldnt be more happy.

Service advisor Norman Douglas took care of my car problems and my situation perfectly with ownership mind. He is took very prompt to take care on every point of view.This is first time I felt that I am getting excellent service.

The Gunther VW of Coconut Creek GM, Rob Klein is always amazing in handling my trade-in(s) by being transparent and making sure I am given what is extremely fair.My salesman, Eduardo Esparza is always efficient in the transition from transferring my car insurance, explaining all the features of the vehicle to making sure I have everything I need to have an enjoyable experience.It is always a pleasure to work with both of these gentlemen. They go above and beyond taking the time to offer explanations and never rush the process.

Car was brought in 1:15 because “low tire pressure” light had come on. All checks were made. Appointment scheduled. Also shared the car was pulling to the right. Tech stated that the car would be diagnosed and sounded like an alignment would be needed. $115.00 was quoted for Diagnoses & alignment. Requested we leave the car overnight. Agreed.As of 1:30 Friday we had received no call back / update / nothing. I called and left message of the tech on Norman’s voicemail - transferred to his Voice mail. An hour passes with no call back. I called again. Leslie did an knowledge me on hold once - but waited fir 13 minutes. Larry was speaking with me and A. Original text called and was speaking with Brianna/ driver. I ended my conversation with Larry.I am then told of extensive damage on the u derided of the car. This car has not been in an accident and is not driven off-road. Told $3,200 estimate; no alignment; no reference to original service issue. I Informed our tech we would be by to pick up the car. She said she would discount the normal 145.00 diagnostic charge to the 115,00 which was quoted to Brianna.We picked up the car and it was obvious I was/am not happy!We bought the car used from you! If this car was in a previous accident we should have been notified when we bought it!Not happy!

I went in with a specific car in mind and upon arriving Matt was our salesman who assisted us throughout the entire process. He was very patient with me and did not pressure me at all to buy the car. The car sold itself! (2018 VW Atlas SEL) The finance manager Lori was very helpful with the process too as she explained every single thing I was going to sign. Everyone here greeted me as I walked by and had a smile on their face. It was a very lovely experience.

Axel Reyes my service advisor was very professional as always and very willing to accommodate when he can. Great communication all the way through and he even helped put me in a loaner vehicle through the duration of time I had to wait for my vehicle to be fixed and back in my possession. Highly recommended that anyone who is seeking a service from Gunther Volkswagen of coconut creek to request Axel Reyes for your next appointment believe me you won’t regret it!!

Amanda made the process of purchasing a car quick and easy. No hassle, didn’t try to up sell, listened to what I wanted and found it. Happy customer!

Pleasant, professional, exceeded our expectations - Assam, the sales manager was fantastic, kept his word on every aspect of the deal. Nicole, the finance manager, was efficient and a pleasure to work with. Highly recommend Gunther Coconut Creek!!

Moe in Sales and Justin in Finance were AMAZING! Helped me and my wife get into 2 vehicles we were looking for and even got one delivered to accommodate what we were looking for. Cant say enough great things! Customers for life

Megan at the service department was amazing and so helpful. Thank you!

Norman was my service advisor and he was excellent - 5 stars - . The four star review is because of the 15 minute wait to get my car back; otherwise this would be a five star review.

A+ experience from start to finish. Michael was a professional--a hard thing to find in car dealerships these days. I was even in and out in under 2 hrs. Everyone practicing social distancing; Gunther seems to have taken every precaution to continue to do business despite this crazy virus floating around. I felt safe. What else can I say? Go to Gunther! Ask for Michael! Youll be pleased!

Customer experience in service department has gone downhill. I’ve purchased two cars from Gunther Coconut Creek. Never perfect but always solid and reliable. Was pleased until now. I scheduled routine maintenance was told there were two recalls they would address during the visit. Arrived for my appointment and waited 40 minutes for someone to check me in. After he did, he sat down printing the paperwork for another 15-20 minutes while he chatted casually and joked around with another coworker. Then was told that one of the recalls wouldn’t be done Bc they only do that kind of work during the week. Was told 1-2 hours for the oil change and maintenance. Three hours later, no phone call, no communication, I approached the manager and asked about my car. He said he was sorry, started scrambling then disappeared. Four hours and counting… Still waiting.

Great experience for my 3rd VW purchase in the last 8 years with John Shorter at Gunther Volkswagen of Coconut Creek. He knows the vehicles and doesnt let it feel like the typical back and forth car dealership experience. Great customer service and attention to detail.

Best experience ever ! I have been buying cars for 40 years, no issues what so ever. Ask for Jay or Bob Klein, tell them big George sent you! You will be completely satisfied! Bought 4 VWs over the years, never a problem!

I was interested in looking at a few cars while I was at the service dept. Norman recommend I speak to Moe. I was a little nervous/afraid going to sales because Ive had terrible experiences at other dealerships. However, Moe was the complete opposite! He did not rush or pressure me, he answered my questions and concerns I had. He took the time to answer all my fathers questions too. I appreciated his honesty and patience. The best experience Ive had with a salesman! Moe was extremely knowledgable and professional. Lori from finance was also extremely helpful, she made everything easy to understand so I didnt feel overwhelmed at all. She didnt mind explaining/break down the numbers for me and my family. Im still in shock purchasing a car was so simple and easy! Norman, Moe and Lori are the best! Thank you guys for making this a great experience!!!

Great experience while buying our car. Get Don as your sales guide

Bought a second hand Jetta in great condition here through Amanda. Great service, not pushy at all, and a really nice car! Fantastic experience. Would recommend this place if looking for a VW.

Salesman jay helped me get a brand new Tiguan, he knew exactly what I needed and he was able to get me a 2021 for a very low price! Would definitely recommend!

Always a good experience dealing with John Shorter and the team at Gunther. If they cant get you a deal as the number one VW dealer in the country then no one can. Always happy with whichever vehicle we decide to drive home with and you should be too.

I purchased a used 2017 Jetta with Glen. He is so kind and personable. He really went above and beyond to ensure that I was buying a safe and reliable car, and that I would be taken care of throughout and after the purchasing process. Would definitely recommend others to work with him!

I have a Jetta on lease almost 4 years ago. The lease will expire in about 6 months. I’ve found the battery was over so I took the car to the dealer and they gave me an appointment for almost 1 month later. It was the “best” they had for me. So my car has been in the parking lot for almost 1 month. Finally when I get to the Dealer to change the Battery I was told that it was the only one part out of warranty. So I had to pay $240 dollars for a new battery. I will return this car and I won’t renew with Volkswagen any more.

I called Larry and left a voice message. He called me, from his home, the next day. He apologized for the delay in his response and told me that he was out sick. He was able to make an appointment for the next day.He tested the car and found the problem. I needed a new battery. He looked back at my records and found that the battery was still under warranty. Because of his diligence I was able to save some money.I was able to get my car after 5pm as promised.

No nonsense, very professional staff. Moe has a wonderful and engaging attitude I would gladly do business there agian.

The best and friendliest sales staff around. No pressure and always looking for the best fit for the customer.

Quick and easy, I was able to do everything over the phone. I worked with Eduardo, and based on the situation right now regarding the market for cars, and actually everything, Eduardo was up front and transparent on the deal, which I appreciated. I called multiple dealerships in the area of South Florida and this specific dealership had the best price. I only had to spend 30 mins in the dealership, and Eduardo already had the car ready for me when I got there. Great easy going experience. Definitely will recommend this dealership if you are looking for a VW.

Stephan was great to work with. Transparent & easy process. Love my new car!

My husband and I always drive from Plantation to Coral Springs to Gunther VW for all our servicing. Megan Garzone is the best service advisor! If we have a problem, she explains everything to us. Love to see her friendly face😉

MeganShe was extremely instrumental in resolving my issue with the car. Considerate, honest, and available. Thank you Megan

Great service and attention! The team in both parts (Dale) and the service staff helped me get in and out for my maintenance. Thanks again!

Norman took great care of me was very happy with the service ! D B your the best, Thanks too all the Gunther family !

Much better than the one in Ft Lauderdale, more straightforward way of doing business, nicer location also.

If you’re dealing with Jorge. It’s not the dreadful experience you expect when buying or leasing a car. He cares about your needs and your needs only obviously there’s a business side of things but he keeps it very transparent. He’s not interested in wasting your time but never rushes you with anything. Second car I’ve gotten through him and I won’t go anywhere or go through anyone else.

Never again. Went for factory software update. Supposed to be done between 1-3 hours. So I came with 2 cars. 4 hours later, no call, no text. I called but kept hitting same recording someone will be with you shortly. So I went there to see what is going on. Asked several employees to get me the manager, but no luck. Finally they brought someone from sales dept. He was nice, apologetic but that was not enough.I had issues with internet sales dept 2 years ago, so I went t Rick case. Obviously there is some serious problems in that facility. Good luck coconut creek Gunther. You will never, never see me or my friends again

Excellent service, wait time longer than usual, but understandable given labor shortage.

I am taking this time to publicly name Alia as the best service advisor at Gunther Volkswagen of Coconut Creek of the state of Florida . Miss Alia is honest and is dotted of a customer relationship beyond limit . May GOD continue to shine and protect her .

Great service. Went for the 10k oil change. Steve our advisor was great

The fastest place I have ever purchased a car from. The salesman Yameen and the finance gentleman were very efficient. I was in and out in no time I could not believe it! Thank you Gunther for making this experience so wonderful.

We had the best experience at Gunthers Volkswagen Coconut creek with Emmanuel and his entire team there. From start to finish extremely professional and a family base location. Will definitely recommend family and friends to go here. Very honest and professional.

VW Gunther of Coconut Creek are the best. Michael Lair is a true professional and is very knowledgeable about his products and solutions. Thank you for everything!

People were friendly. They were obviously overwhelmed. 4 hours 4 an oil change and to clear lights on the dash. I waited an hour before they even took the car. Next time Ill just go to tires plus. Lol

Jorge Copa made our buying experience a pleasure! A+ across the board!

My inspection was done, however i was not called for any updates and they were very lackadaisical in their approach for helping me. I probably will not come back here again. They told me they would provide me with an oil change and fix my entertainment system but when i got the car back, neither were completed.

Great experience. Took care of us. No hassle. Norman made me want to come back again.

Daniella wasalways at point above and beyond.Satisfied my needs from the gecko.Will recommend VW to friends & family.

We had such a Great experience with VW Gunther Coconut Creek.Our guy Sal made the experience so seamless and easy and he was such a pleasure to do business with. He truly pulled out all the stops for us and ensured we received the car we wanted and even more.His customer service was excellent and we highly recommend. We absolutely love our new car.

Please go see Ramsey at Gunther VW!! I leased my very first car with his help. I was in and out of the dealership in less than an hour and a half. Most importantly I got a VERY fair deal on 2021 Jetta. Miguel from the financing department was knowledgable and clear with the packages he could offer. Literally every person I came into contact with was professional and kind.

My vw sadly would not start and had to be towed. This was my first experience with VW roadside. Every person I spoke with was helpful and the automated system kept me informed of my progress. We were assigned Norman as our service advisor when the car got to the dealership! He was awesome, called to let us know our car was there and kept us updated on the repair status. He’s the best advisor we have ever had there! He deserves recognition!!

Took my car in bc it died was told the fuel pump was bad, thankfully my extended warranty covered it. Paid a flat $250, brought the car home, didn’t drive it for 2 days, turn it on and the engine light is back on. I was told to bring it back, so I did. After another diagnostic was performed I was informed that the battery was bad and the charcoal canister and N80 valve went bad, really!!!! 2 days after the car was serviced?! This was now going to cost me another $250 deductible plus the $225 for the battery. I asked them if they could please submit a “misdiagnosis”, under the advise of my mechanic. He’s done this for his customers to help alleviate the financial burden of paying another deductible. I called and was placed on hold for 17 mins. After informing my service rep of this I received a call back from Ms Walker the service manager. I explained the situation to her and she said the best they could do was go half and half on the deductible with me. After a conversation with her I was very disappointed so I called my warranty dept and they said that unfortunately they couldn’t waive the deductible but from her experience the servicer usually waived the deductible being they had just serviced the car a few days prior. Ms Walker had told me to call her back to let her know what the warranty dept said, I did but of course she didn’t answer her phone. I went ahead and approved work on the car bc I just wanted to put the experience behind me. A day later my car is ready, I go to pick it up and get a bill for $565. I ask to speak with my service rep bc basic math told me $225-$20 battery coupon =$205+$125 partial deductible = $330 plus taxes on the battery. Servicer says they input a coupon wrong, comes back 10 mins later with another bill for $440, again I ask what I’m being billed for, he tells me I have to pay taxes on everything bc it’s a service. I told him I paid a flat fee of $250 the week before for my deductible and nothing else. He takes the bill to the back and comes back 20 mins later with a bill for $353 which was correct if I truly was paying tax on the deductible but that shouldn’t have been the case. I pay the $353 and leave. I text my servicer today confirming that I didn’t pay tax on the deductible last week and all I got back was “ya sorry about the confusing”, this is completely unacceptable. I called the service manager again to express my dissatisfaction, of course she didn’t answer so I texted her and never received a response.I also want to mention that there were other customers there who were very unhappy with the service and their wrongly printed bills that benefit the service dept, not the customer, so please make sure to check your bill and ask bc they will nickel and dime you till the end.

I leased a Tiguan from here last night! I was impressed by our salesman Tony’s professionalism and knowledge about everything. He went above and beyond for us! Our finance guy was great! He gave a great deal and worked with us to get us what we wanted! A+

After looking at several dealerships online and test driving several cars, one of my options was at Gunther. I walked in and had the luck to be attended by Jay. I said luck because he was very patient and took his time to show me several options without being pushy. You can tell right away the difference with other salespeople because of the way they communicate and talk to other customers. We agreed on a deal and proceeded with the sale. The whole experience went sideways when we got to finance. We were pre approved by Capital One and we communicated that from the beginning. The finance guy set us up with a different bank because he said that Capital One takes too long to pay them (not our problem) got us an interest much higher, ran my credit 4 times (which lowered my score 10 points) and the paperwork was done incorrectly. Overall turned into a bad experience and now I see why they have such a bad rating everywhere.

Amazing dealership ! We CarData currently service them and I just wanted to take my time and say what a team Gunther has running the store ! Awesome 👏

Great experience working with Mike Zavell. Was to the point and informed. Gave me all the details I needed and made it a quick and easy experience!

Horrible experience every single time - purchasing my car was a blast - utilizing the service center has been miserable, aggravating and exhausting every single time. STAY AWAY - GO SOMEWHERE ELSE!It doesn’t matter if you schedule an appointment - the service team is slow and has no sense of urgency or others time. If you arrive on time or early it will take 30 minutes for anyone to assist you. They never can provide an accurate time frame of expectancy for the job to be done. No one informs you when your car is ready - you’ll find your “specialist” just wandering/loafing around - again not consideration for others time. Twice I have waited at service center for my service and each time they have failed to alert me that my car was finished - given this prior experience I decided at my next scheduled appointment to let my “specialist” know about my prior experience and if I could please be alerted as I need to get back to work. Even doing so, I was still not notified. I was able to walk out with my car without hearing from my specialist on how the service went or any concerns with my car .... I am paying for these extra services and going out of my way to utilize the service center where I purchased my car instead of using a simple no-name auto mechanic. But the service at Gunther coconut creek does not meet my expectations.I highly suggest that you DO NOT USE THIS SERVICE CENTER. If you prefer to use the service center associated with the dealership where you bought your car then I suggest you buy a car somewhere else!!!

Great Volkswagen dealership with some awesome people working here. I have leased and purchased 5 cars from Gunther Volkswagen of coconut creek and you will definitely find what you are looking for here and make sure to ask to see Jorge if you are looking for a salesman. Whenever is time to get another Volkswagen will be going back to Gunther.

Great customer service

Purchased my 3rd vehicle from Gunther today, ask for Hanson, he is the best!

My vehicle keeps having electrical issues which I believe should be a recall. Imagine having to repair your car for the very same thing and paying more each time. This time after paying the fees I had to wait for 1 hour to get the car and it wasnt even washed. Extremely disappointed in VW. Will never purchase this brand again, going for a Toyota!

The sales rep Eduardo Sparza was phenomenal, explained everything in detail, no rush, no push. Let us decide on our on time.Had several cars from VW Gunther, by far the best experience.Thank you

Working with my sales rep Mike Lair of Gunther VW was a great experience. He had the vehicles that I was interested in lined up prior to me arriving at the dealership. He explained the benefits of each one and remembered from a previous conversation what features mattered most to me. Bonus, a man, salesman who listens! The process was smooth and seamless. No pressure. I highly recommend Mike as well as Gunther VW!

Just rude - to the point that they looked lazy. The so-called inspection was fake - I know I need tires and one tire had just been plugged and wasnt properly inflated but it wasnt noticed on the so-called inspection. Returned the car to me without cleaning it because it was at the end of the day - oh but I can go any time for a complimentary wash - sure, let the inconvenience be on the customer! Since the dealer I previously used offered complimentary car cleanings anytime customers want to stop in for one, this offer was not the perk they tried to make it sound to be - as if they were doing me a favor. Just a bad experience. VW is simply not for me - this is my 2nd lease and the 2nd dealer I interacted with however this is absolutely the last VW that I will be leasing.

Great help from Norman. Hope he stays there. They need him.