Amazing and speedy service! Luiz Helped me purchase and installed My new car battery after my car would not start. He was wonderful to talk to and provided excellent service. Thank you so much again!
I have to tell you that I have gone into this store for specific items and have always found what I needed. The employees are always helpful and great and today was no different. Lindsay was really great in helping me find exactly what I needed and then explaining to me how it worked. When I got outside to my car and couldnt figure out where the fitting was, she even came out and pointed it out to me which I really appreciated. This is a great store with great products and really awesome employees. Thanks Lindsay, because of you I am now driving around in air conditioned comfort, lol.Take care and Happy driving,Rick W
I stopped in last week and got new wiper blades and they were good enough to put them on no charge. I shop here often and they give military discount.They have a good stock and if they do not have the part they will order and get it quickly.
Parts are good,Customer service need to be trained alot more in the Auto parts industry.
Good place to be for the most part but so many young kids working there nowadays cant find nothing or you get the wrong part they dont have the year make and model they dont know what to do
The Manager is very helpful and a great guy. His name is Richard! He will take good care of you.
Very professional friendly and curtious staff
The deals for me are pretty good. I own an Audi, BMW, Lexus and a 800 Intruder and they have what I need
Thank you Austin for installing the battery I purchased in a pinch from you. I really appreciate the great service
Keith from your Cocoa store went above and beyond in testing, installing etc a battery for me. He also tested my alternator which I thought I was going to need. I did not. He was friendly, professional, patient, knowledgeable and went above and beyond!! Thank you!!Richard.... Please acknowledge Keiths great customer service skills. I passed 3 other parts stores to come here. So happy I did!!!
On Easter Sunday I went to Cocoa Fl Auto Zone On King Street. I’m disabled and called the store telling them my check engine light was on. The lady that answered the phone said she’d been right out to check it. Secounds later, She came outside and diagnosed the problem and Gave me a print out of the results. The AutoZone employee named Frehda was very professional and helpful. Thank you
Techs are knowledgeable, patient and helpful. When I need anything for my vehicle, Autozone in Cocoa is my first stop
Went inside, grabbed what we needed, stood on line to make the purchase, three minutes later after being ignored, we simply left our stuff on the counter & walked out emptied handed. Bad service.
LOVE IT 💘
I have had a account with auto zone in Green Bay for over 10 years. I have never been to a better parts store in my life they always have the nicest staff who go above and beyond for you they always have the part or parts you need are extremely helpful and are always 2 to 5 dollars cheaper than advance auto parts stores
Luis R l. Was a very professional and help of checking my battery!Tightened up my loose cable.
Richard Kimble was extremely kind, knowledgeable and helpful!
Went to the store for a quick battery change for my key fob, was greeted by Frea (sorry if I spelled your name wrong) and she helped with such a smile. Great customer service that you don’t see often in today’s time. Would always come back and ask for her help .
Friendly staff and knowledgeable.
Very limited selection of what I was looking for. The help was very good....
Very Helpful sale Employees @ this Store
A friendy, knowledgeable staff who doesnt mind showing one how to save money.
Friendly employees who changed the batteries in my wifes car key fob.
Great help wonderful atmosphere and you get what you pay for....so there it is check out the savings you can get as well....on all your automotive needs...☺️👌
Best corporate auto parts store in central Brevard. These guys and gals are helpful, polite and good natured as hell.The staff alone makes this place the jam.
Friendly and very helpful!
Friendly staff, quality parts.
Bought window washer fluid for almost 4.00 dollars. I thought that was pricey.
Helpful staff
I wanna give a big shout out to Brian. He was very informative and helpful in what I was searching for. He was just a very pleasant young man and I wanna say how much I appreciated his kindness. Thank you again Brian for all your help while wearing a smile.Rebecca Kremesec
Super helpful friendly staff. Very knowledgeable
My husband loves AutoZone as a company. But this particular store...has idiots behind the counter. Thomas was helping out my husband with a warranty replacement on our car battery. Thomas could not figure out how to hook up his device to check the battery. (he tried multiple times. Once even connecting positive to positive!) Stupid! Then suggested that the reason the battery was not working was because my husband must have done something to make it not work. WHAT?! The employees are not supposed to BLAME the customers! It was a faulty battery, not a faulty owner! Not only that, we were unable to receive a FULL warranty exchange. Thomas told us because the store just had all of their OLD batteries taken away and replaced by these better NEW batteries.??? Really? My husband spent the extra money on the BEST battery for our suburban, and bought the warranty, now is told to deal with a lower powered battery!! Not Good!
Two employees standing around chatting, while just one person on the register, had a line of customers...really?! If I wasnt really wanting that Coke to drink, I would have left it sitting on the counter and said thank you, really loud!
Very friendly, very professional
I must say that Mary was the most helpful representative I have ever met. We were on the way from Miami to South Carolina and my center bearing for my driveshaft went out. If it had not been for her I would have really been in trouble. I was also shocked how much she new about vehicles, finally a representative that works in a part store that knows how to work on a vehicle as well as very helpful. We greatly appreciate her time and effort. Thank you Mary for all the help!
Good place. They have great guarantees.
Found what i need.
They are very friendly and very knowledgeable
Great service.... Richard was very helpful and was very polite and respectful... would recommend to anybody for their auto parts needs
Brian and the other associate were both wonderful and extremely helpful! Very knowledgeable and very friendly with exceptional customer service skills. Thank you for your help!
Im not sure of Auto Zone policy, but they can improve on what is in place. My wife was at the store in Cocoa buying wiper fluid. Because my wife is disabled, she asks for help putting the fluid in her car. She was told that Auto Zone doesnt allow them to do that. Auto Zone, update your policy to include the disabled and those who are uninformed and render aid when appropriate
Great!
Just asked an employee Bill(63, glasses, fat) if he could see if they have a specific part. He didnt even bother to look just said No we dont have it immediately. Amazing customer service.
Nice helpful people. Thanks
Extremely helpful the day I stopped by. They got me back on the road
Best service I have ever gotten at any time in my life at an auto parts store! Plus their return policy is awesome. Plus they have loaner tools that you simply pay a deposit for and then they refund you when they are returned which is really awesome :-)
Great! The parts guy came out to analyze our vehicle and even told us where to get the part bc they had none in stock.
Quick stop to grab a filter wrench before heading to the boat. Fast friendly service. They take used oil, thats always helpful.
Good inventory with a helpful staff. I suggest to call to check on availability and price if looking for a particular part. One of two auto part stores I frequent.
Good place for many car care needs. They can be very helpful in diagnosis of car problems. Having to compete with many other places in my location, average is what comes to mind when I go there.
My husband went into the store while I stayed in the car with our 3yr old who was asleep. He asked 2 of the employees if he could walk out with a couple of items to ask my opinion on which to purchase. They told him to wake the baby and have us come into the store. My husband politely thanked them and returned the items to the display. We crossed the street to ADVANCED AUTO PARTS where he asked the same question. The employee was EXTREMELY understanding and courteous to my husband. He allowed him to bring 3 items out of the store to show me. We purchased one of them and had a much better experience with excellent customer service in the end at ADVANCED AUTO PARTS.
Great service. They helped me identify the part I needed to fix my car and offered to have one shipped in if they didnt have it in stock.
Store neat clean well stocked friendly and helpful employees.
When they have what you need and theyre courteous and come out and take a look at your car and make sure youre buying the right part Im doing the right thing for your safety and transportation then theyre doing something right Im at AutoZone in Cocoa thats what Ive experienced
Found a great find I wasnt even looking for. A waterproof bag to carry a smartphone that allows pictures, videos, and has an audio jack attached too. 😊
Got all of my refrigerants and accessories for my air conditioning. Also they gave me loaner tools, left deposit for tools and get full refund when return the tools.
Very helpful employees that go beyond the call of duty. They well even help you with replacing your battery, light bulbs and checking if its the correct item you need.
Good service
Even though they were busy, I still got what I needed fast and with attention to my needs.
I love it! The service is fantastic. 5 stars!
Very helpful. Staff knows exactly where their products are located, and make sure you are helped as soon as you walk through the door.
The staff is amazing, Ive been going to this Autozone for years, best parts store in Cocoa
If you know exactly what you need to buy and dont need to ask one of the employees for a part, then yes autozone is a good place to shop. Id give it a 5 for selection and a 1 for customer service. Just went in to get a new alternator because thats what my code reader said was the issue. Instead of what couldve been a quick and easy purchase, I had to listen to one of their guys basically tell me I was an idiot for 10 minutes straight because Im not a mechanic. if it wasnt for their selection and prices, I would never step foot in their stores again.
Way better and cheaper than advance plus better service
Life time warranty on so many things I love it
Staff was on the ball got what I needed to diagnose the prob. Then turn around and fix the prob. All within an hour and a half... Thanks
Not much help.
Had the brakes in stock for my car great price store clean friendly helpful people
Clerk helpful, fast, pleasant, they had the right part
Maybe it was just a bad day. There was a long line to check out. If you needed assistance even longer wait. Dont remember it always being this way.
Amazing they got there thing together
Great store very helpful sometimes you dont have a man to check wipers, replace bulbs, battery, they will
They usually have my parts at reasonable prices.
Went to buy freon for my car. Walmart is sold out. They were 4.88 at Walmart 7.98 at Autozone, 10 at orellys and 11 at advanced. Place and x clean easily accessed and staff is helpfull
Great place to get parts for your vehicles
There was this nice african American with dreads who was very helpful😊
Another good place to buy parts for your car.
The employees were very polite and helpful
Super friendly and knowledgeable staff, fast service!!
They sell a lot of car parts but never the ones I need
Great
Most of the time they have the parts we need.Large selection on tools and accessories. Great customer service
Good customer service.
This place is not the best place to buy auto parts this is not a good place to buy auto parts they dont pay attention to you they act like youre not even there if I could give them 0 star I would but Google doesnt have 0 rating this is the only auto parts store that Ive been to that you wait for probably 20 minutes before you get out of there
Is nice employees they want to help which is nice
Great service, super helpful staff
Super helpful---+ top shelf
Friendly staff, convent location. Can have parts there for you in days if the store is out.
If a light goes on in your car they can come right out and find out what is wrong with it its amazing what they can do theyll replace your windshield wipers put a battery in just like a garage but with a smile excellent service
Checked the battery & alt. Very helpful.
Very professional service at the Cocoa store Thank you
Helpful friendly
Good customer service and prices
Fast friendly service 5 stars!!!
The workers are very helpful
Good customer care.
Good customer service.
Nice people very helpful
Best prices around!
Didnt have what we needed and sent us 2 another store with the wrong order put in the computer the wrong way!