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De
Review №1

I purchased my glasses there and they are great. I get several compliments. The staff is the best.

Ah
Review №2

Vision center hours are 9-6 on Saturdays. Walmart website says 9-8.

IT
Review №3

They are very professional and helpful

Ch
Review №4

Went into customer service to pay a walmart/sam bill one work came in with a family she knew holding up other customers to be served. The cashier called that customer but kept talking with person she knew and not doing her job. Worker that was waiting on customer was excellent

Da
Review №5

Would recommend this vision center to everyone. I stopped seeing my regular optometrist to come here full time. Its been about 4 years and I couldnt be happier. They are always accommodating and as quick as can be. Ive came in for eye exams and have been in and out in 20 minutes paid and out the door. Love it here it is the only reason I ever go into a Wal-Mart.

Je
Review №6

There is one single person at this location that knows anything.Every time I call I am put on hold AT LEAST 10 times while people run around collecting answers to very basic questions. I have never placed an order for contacts via phone in under 20 minutes. It’s absurd.There is usually only one person working the floor. I waited 15 minutes to pick up contacts. I saw people in the back, no one came out to lend a hand or to keep customers moving.Hire more staff, train them well, lend a hand, improve customer service.

Ba
Review №7

Doctor Leah Ostrow was extremely nice and professional. She attended to me while I was in the waiting area while the opticians were occupied. She made me feel important and I highly recommend this location because of her.

Er
Review №8

Well first off the manager of the Vision Care seen me in the store, walked past me time after time. After I asked her was she ever going to acknowledge me she said she was short staffed! No excuse! She will see me again and she wont like it!

Da
Review №9

Kind, knowledgable professionals!

sa
Review №10

I had an eye exam scheduled with a reputable eye dr in Timonium Md. When I arrived for my appointment I was informed that they made a mistake and wouldnt accept my insurance. Frustrated I called the Cockeysville Walmart vision center to see if they accepted it. Not only did the lady say that they accept my insurance, but she told me to come right in and they would see me immediately. Being that I took off work, it was amazing that they were willing to see me on such short notice. When I arrived I was immediately greeted. The appointment went smoothly and the dr was amazing. She was thorough and helpful. The ladies in the front were extremely friendly and helpful. I picked out a pair of frames in no time with their wonderful customer service. I will continue to go to this vision center from now on. I can not commend the ladies at the Cockeysville Walmart enough. They are darling!!!

As
Review №11

Always one person waited 30 mins for a pick up only

St
Review №12

Never seem to have my size.

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