Have to say if I based my experiences off first interaction with this Dealership, I would have taken my business somewhere else. Walking into the Dealership the Associates were not welcoming at all. Was never greeted, but was looked at. Finally I spoke looking for a particular car was given a very vague answer. After 20 minutes looking all behind the dealership for the vehicle I became a little defeated. Finally I ran into two gentlemen coming out of next dealership, and the one gentleman gladly help me. I have to say if was not for Nicholas Cohen, Audi of Hunt Valley wouldn’t have gotten my business. Nicholas was very knowledgeable and attentive to my needs. The vehicle I tested drove Friday and came in Saturday morning to purchase end up not being the car we selected. Nicholas found the perfect car, Audi A5 with extremely low mileage on that My Husband and I love! From Nicholas closing the sale with his manager Kevin (whom I enjoyed laughing with) and the Finance Man Mr. William (who did magic with the numbers); we are truly happy with our new addition to our car selection 😀 But Nicholas superb customer service does not end there! The next day I notice they never put the mats back in the car. Nicholas search high and low for them, he was willing to order me new ones. He made sure the perfect mats fit in my car and again extended his knowledge to me concerning my new purchase. If you want the best, ask for NICHOLAS COHEN! He is truly a 5 stars Audi Specialist!

Hands down to Matt and Chris, seem like they are the only two who are professional and provide excellent customers service. They were the only two who always greeted me. Of course there were other staff there, but in an establishment like that, you are suppose to make your customer feel welcoming. A lot of businesses need to have more cultural based settings and diversity. For these attributes in any business or organization is needed because it promotes love and love for all sorts of people just like the Bible says. We never want to make or think that we are too good and we know it all when we don’t especially working in a professional setting. People become overly confident and prideful and that’s the energy that I felt coming into that place of business. Maybe there should be a refresher course for staff involving customer service training and civil rights training for all staff to be fully equipped. One thing for sure, we are all imperfect humans who are no better than one another. Therefore, it’s important that a reviews are completed by consumers becausebusinesses can still make change before it’s too late.

For the 6 years I have been having my vehicles serviced by Audi Hunt Valley have, Chris, Eric and Matt Hunt have been nothing short of amazing and professional. They all try their best to attend to your concerns and are all relatively personable. Be patient and make a concerted effort to communicate effectively. Their one of the main reasons I continue to support the Audi brand and Audi of Hunt Valley.This particular visit was handled by Chris for my SQ5. Great to be in an atmosphere where people enjoy what they do and those they interact with. If you have questions, ask them!

March 27 I went to Audi Hunt Valley to purchase a new vehicle, I met a sales person Patrick Hoffman, he is extreme patient and knowledgeable, he work through entire processing and show me how to use infotainment system after I purchased. He left the dealer at 10:30 PM that night. I was truly appreciate his service. Manager Jesse is nice guy as well, always with smile and willing make a great deal with you.

My 30,000 mile service was not completed. The service department said they couldn’t finish at that time and would reschedule me for a later date. I’m very busy and rescheduled weeks in advance and when the date came, they denied any appointment existed and did nothing to correct their error. Extremely unprofessional and disorganized department, I will not support audi after this because of many poor service experiences over the years. Great cars, inferior service dept.

My experience was great with my recent purchase. I would recommend this location to anyone looking to buy a vehicle!

My service advisor was Matthew Flick. Matthew was professional, knowledgeable and cordial. He explained to me what each vehicle recall would entail as well as the other services that my vehicle would receive.My loaner vehicle was waiting out front at the completion of my check-in. Once the walk around inspection was completed he smiled as he presented me with the key. I smiled and chuckled to myself, because the rain nor the cloudy skies had put a damper on his day. Matthew was just as pleasant and professional when I returned for my vehicle.

Nick and William were amazing! They made buying a new car so easy and a great experience. Everyone at the dealership was so welcoming. They kept making sure we were doing okay and made sure that we were happy during the whole process. If/when we buy another Audi we will make that 1.5 hr drive to be helped by with this group of professional, easy going, friendly and caring people at this dealership.

Audi did a wonderful job at maintaining friendly customer service, consistent communication, and overall completion of transactions when purchasing my used Volvo from them. My sales associate, Baine, was fantastic at ensuring my car was in good hands and that I was always updated on any run-ins I had with the car before and after my purchase. He and other associates stayed after hours to ensure that my purchase was swift and complete. Awesome job!

The service person was very nice and professional. I have taken my car there a few times now and the service has been spot on every time. The only thing I wish would change is the service people seem to make you feel like you probably didnt need to bring your car in. Please dont tell me that Im probably just hearing things when I drop the vehicle off. I doubt myself and feel like Im wasting mine and their time all morning. Then they call me and tell me I need over $800 in repairs. So I wasnt hearing things and there was a problem. It is O.K. to say We will take a look and let you know what we find. OR Do you want to pay for an inspection? Im still very satisfied with the service I just would like to make this suggestion.

This is a premier, first class dealership with a beautiful showroom, service and parts departments. I purchased a new 2021 Audi Q5 which was factory ordered in August 2020 and delivered in December 2020. From the beginning of the purchasing process, my sales associate Nicholas Cohen was very professional, courteous and very knowledgeable in the overall sales process. He spent over 2.5 hours with me during my initial visit to the dealership to include a complete summary of the vehicle and all of the custom order details that I had questions about. Once the car was ordered he was always very responsive to any question and/or concern that I had prior to vehicle delivery. He was extremely patient during the entire process and has my full commendation as an excellent sales associate fully worthy of a 5 star brand specialist with Audi USA.

I had an appointment and as soon as I was greeted, my concerns were addressed. my wait time was adequate for the services I had requested. The details of the services were explained in detail and after the complimentary car wash I was on my way. Very user friendly appointment thanks to my service advisor.

The staff at Audi Hunt Valley service is very professional and knowledgeable. They typically get my repairs correct the first time. They also do a great job of explaining the various aspects of the work being done.

I had a wonderful experience at Audi Hunt Valley. Chelsea in the Services department was very professional and courteous, she kept me up to date with every stage of my vehicle repair. I was offered a loaner vehicle while mine was being worked on and that too was a seamless experience. They offer you a brand new vehicle to use while you wait, you cant beat that! My vehicle was returned fully detailed and cleaned after the services were complete, many would complain that the dealership services are too expensive, but to come back to a vehicle that is cleaner than when you left it, I would say it is worth the price. Very happy with my experience.

My car was damaged from a deer and Jamie who is the body shop estimator was amazing! She was great through the entire process. The staff at the body shop was also great. They kept me informed on the progress of my car from start to finish.

Chris is the man!!! His high level of professionalism and communication has made it completely worth the extra 25 minute drive for service. Thanks again Chris!

They are always pleasant and responsive, quick service with work well done. They clean the car after the service. I usually wait for my routine service to be completed, and the waiting area is clean and comfortable. While the dealership is not always the cheapest, they give excellent advice on ways to save money or minimize the expense of service.

The Service Manager Eric was very detailed and courteous. He explained everything that they were going to do and got me in and out with a loaner fast! Very Satisfied with the service I received.

Nice and professional service. The on site amenities are nice are comfortable whilst you wait for your car to be serviced. Professional advice on car condition and proposed repairs.

Audi Hunt valley is a great place to buy and service your Audi. I bought a CPO 2016 last year. Ron was very helpful and professional during the process. This week I had a service/maintenance work done there. Chelsea was our service advisor. She arranged everything so it went very smoothly.

I recently had a tire emergency and Hunt Valley was able to take a look at the vehicle right away despite being completely booked.In regards to scheduled servicing, if you drive an Audi you should make the best effort to use their service department. Audi specialist are second to none.

Employees very helpful and courteous. Work finished quickly- no problems at all. I was very pleased with the service

The service department was 100% on target. The communication was on time and accurate. The service work was completed perfectly plus Hunt Valley Audi detailed my vehicle .Head and shoulders above the all the other service departments I have visited in the pass.

Their service is great. They call to give you updates on your car and often it’s ready before the estimated time. Eric in particular is very friendly and helpful. The work they do is top notch. They wash and vacuum your car and return it looking better than before.

First time buying a vehicle from a dealership and it was a wonderful experience to say the least. Everyone at the dealership was very professional and willing to provide whatever was needed. Highly recommend Audi Hunt Valley if youre looking for a new/used vehicle.

This is an outstanding dealership with the best Audi service department in the region. Their performance is consistent. I have been a customer for almost 2 decades since I switched to the Audi brand.

Chris was very helpful - scheduled the service at our convenience, had a loaner car available. Work was completed promptly. No unexpected problems found or costs incurred. A pleasure to work with this group - even though we now live on the Eastern Shore so its quite a drive - but worth the trip!

Purchased a used Volvo from Audi Hunt Valley and it was perfectly described and was exactly what I hoped for. Drove from out of state to finalize the transaction and it all went smoothly.

Very professional and worked quickly on my car. The service advisor was very communicative as well. The cost to repair my vehicle was literally 2x the cost of a local VW/Audi repair shop so I am going to have repairs done there.

We had the pleasure of working with Chelsea Woods who was our service advisor. She was very professional, courteous and knowledgeable. This was our first visit for the first service of our Audi Q8. We had a few items that were not right with the vehicle that the service department was able to address and repair before returning the vehicle to us. Overall we had a great experience and will continue to take our vehicle to Audi of Hunt valley.

I just bought my Audi e-tron from Audi Hunt Valley. They all made this my best car buying experience ever. Kevin, my sales person was professional, available and responsive to finding me the car that I wanted and answering any questions that I had. I highly recommend going here if you are in the market for an Audi.

Everyone at this establishment is always amazing. They go above and beyond for me to ensure Im satisfied with their services. Thank you Audi for continuing to provide us with a staff that really cares.

The service was great. The agent told me everything that needed to be done. The service was done in a timely manner. Very highly recommended

Nothing special just normal service . With prior cars normally they go over what they did and how what’s fixed etc I got nothing and that’s the second time I was there this week and the experience was the same.so honestly I have no clue what happen when my car was fixed and I wasn’t told my brakes was not so good I had read the report once i got home. I just feel like that’s the importance of going over paperwork etc after repairs I would’ve just got them done the same time it’s and inconvenience to have to come back for me.

Baine was more than helpful and patient in assisting me on my purchase of an Audi. His insight and guidance helped to make my experience pleasant and easy.

Another great experience with Chris at the service department. Always accommodating with the schedule and loaner cars. Greeted by name and he knows my cars history. Constant communication with me regarding my repairs and personally oversaw things until the issue was resolved. Who likes getting service on a car? He makes the experience as pleasant as possible. A great value!!Needed to post again after this most recent experience! Was having an AC issue in the middle of summer. Chris and Matt kept testing and retesting the repairs until they were just right. Called me every night with an update. Chris even followed up while he was on vacation. Took 2 week (I didn’t care as they provided a free loaner which was a newer version of my car) before they felt comfortable that they fixed the issue. Then managed to find a way to have it done under warranty!! I appreciated the professionalism and diligence during the process.

Leased a new vehicle from them. Great experience from start to finish. Everyone there was a pleasure to work with.

Morris Gibson III was an excellent sales rep! I would highly recommend him to my friends. He was knowledgeable easy to work with, and trustworthy. Morris is an excellent addition to the Hunt Valley Team!

Great car buying experience! Easy to work with, straight forward, nothing hidden. Professional and thorough. Highly recommend!

I actually purchased a truck from them and lets just say Patrick and Scott was absolutely great!! They made my purchase to be very smooth and they understood me with everything I was asking and wanting!

Auto DealerThe follow up, attention to detail and service were all exceptional. Baine and Kevin were very responsive and efficient. I had a very comfortable experience.

Staff was pleasant enough, but after bringing my car to the dealership with an issue with the Electronic Parking brake, which I reluctantly agreed to repair for $1600, I was informed afterward that they found another fault which then required an additional $1700 to replace a fuse box damaged from a leak. This issue was not identified in the initial diagnostic and also my car had been in this same shop 1 month prior, with no disclosure of any such issue.   Essentially my only option was to pay an additional $1700 for a total of $3300 to get my car back. No other options. The car might be worth about $7k in the private market.  They did get me in touch with the sales team, who then told me they would only offer me $2500 (after the $3300 worth of repairs) for the car.1 day after repair at Audi Hunt valley, it rained, the leak & water accumulation was worse as the trunk vent has been damaged during service allowing more water in.  Took it to a body shop and they applied some sealant and fixed leak for $175.My advice would be to definitely take your car elsewhere before this location.

My service representative, Chelsea, explained everything well. She was very detailed and professional. Moreover, she honored the time commitment.

Excellent service at a fair price - and, done right on time.

Audi Hunt Valley is a top quality dealership. Kevin Mullaney is a dedicated and professional salesman. He made every effort to answer any question I had. William Taliaferro was very personable and really took the stress out of financing. I definitely recommend using this dealership if you are looking to get an Audi in the future. I know I will be coming back.

Mark and his team did an outstanding job on my car. I could not have been more happy with the results. They kept me informed through the whole process and worked with my insurance company. The repairs were very timely and world class results. I would recommend them to everyone I know and will return if I ever need anything in the future.

I recently purchased a vehicle from Audi of Hunt Valley and had a follow-up service appointment. The staff was professional & courteous. As a customer I felt valued.

Audi of Hunt Valley has provided exemplary service for my vehicle for five years running. They have one of the better service departments that I have encountered. Special Kudos to Chris Becker, service consultant for keeping my car on the road.

Great experience! Baine and William were great to work with, and although the buying process took some time (when doesnt it?), we were thrilled with the service and hospitality.

Morris was an absolute pleasure to work with! He made the car buying process fun and easy. Highly recommend working with Morris when looking to buy a car!

My experience at Audi Hunt Valley was great, Baine was super down to earth and nice to work with. The car buying process wasn’t too complex and everyone there was helpful. My car looks and performs great!

The Audi Hunt Valley Service team is always professional and informative. They are on time and get you in and out quickly

The appointment was very easy to set up. Everyone I encountered was friendly and courteous. The location was clean and COVID safe. This will definitely be my Audi location!

The service was A1 start to finish. Chelsea helped me through the whole process. Provided text updates on the service progress. They also were able to provide me with a loaner vehicle.

Purchase my new A5 from Audi Hunt Valley - extremely easy to work with as I placed a special order for my new car. Very professional and delivery was seamless.

The work was completed on time and as scheduled. Folks were pleasant and friendly.

Great service, on time, loaner so v convenient. Always reliable !

They over charged me, performed services test I didn’t ask for, charged for things that should have been complimentary with luxury vehicles, and then told me my car was worth $200, but my service bill was $700 just for them to check out the problem. Nothing was fixed. If I decided to get the recommended services my bill would have been $8500. I basically gave them my car because I didn’t feel like going through the process of the telling how much they would have to pay for this and that. Knowing once they sell it at the auction they will gain a couple thousand dollars for it. Never 👎🏽 again!!!

This was the best car buying experience I could have asked for. I had been looking for months for a very specific vehicle and was playing the typical runaround games with a local Audi dealership. After expanding my search I discovered that Audi of Hunt Valley had the particular vehicle that I was looking for.I reached out for more information and Patrick Hoffman contacted me and was extremely professional.There were no games I told him exactly what I was looking for and he made it happen. I drove 97 miles to Audi a Hunt Valley and it was well worth it. I will be a repeat customer.Thank you again to Patrick and team for making my car buying experience so easy and enjoyable.

A well oiled machine (pun intended). Seamless, painless, trustworthy service provider. The continuity I’ve established with my designated Service Advisor, Eric Vest makes trusting this customer-service driven shop that much easier. Leaving your car in someone else’s hands is always stressful, but these guys help you breathe easy. Thumbs up.

AHV completed the work quickly and professionally. They also advised me that I did not need some additional work that I had thought I needed.

Have a reoccurring issue with my entertainment system . Had the car back twice and finally fixed . Matt at service has been honest, upfront and explained the issue . I know they are working for my best interest .

Technician determine it was a faulty gas cap. Adjusted it. All is now well. All work done in a reasonable time. Very satisfied.The service staff was outstanding in getting to understand my perceived problem with my A6 and working with me to help me understand it wasnt a problem but simply the way the car was shifting, i.e., something normal based on my driving style.

Very customer oriented, friendly, safe and sanitized environment. Staff wear masks. There was social distancing space. Added free sos-so car wash that was appreciated.

As usual I had a great experience. The service team was very friendly and knowledgeable.

Replaced water pump. Did an excellent job on diagnosis and repair. Very pleasant to deal with, very accommodating.

The customer service at the Hunt Valley dealership is above any other. From the moment I walked in to the final moments I was completing my purchase I was treated with the greatest of care. Tony, the GM there went above and beyond to make me not only satisfied with my purchase, but to assure my family that we had what we needed to fit our life style. I went to a different Audi dealer prior to this one only to be offered much less for my trade in and not an easy feeling. Naturally that dealership told me to stay away from Hunt Valley because they add unknowns to their prices at the end and are not upfront about everything. I found that not to be the case at all. Not only were they better priced, they were willing to talk to me about fair prices on todays market. I believe the other dealership was only trying to keep me away from Hunt Valley because they new they could not compete with them. Plus their inventory is much larger at Hunt Valley. So take it from me, a first time Audi buyer. If you are unsure or have any questions about an Audi but are in the market. Go to Hunt Valley. Ask for Tony. Tell him Doug sent you.

Sales staff were professional and efficient. Especially Nick Cohen. Thank you team.

Chelsea Woods was amazing. Straight to the point, set the expectations and got me in and out within 10 minutes of her promised time. No over sales no pressure, just good service. Thanks Chelsea!

Always great customer service at this location, and they really do work with u to give u the best deals. U will walk away feeling satisfied, and not second guessing yourself about the price, and if u been beat. I highly recommended coming here first. I forgot to mention that u get the best rates for car maintenance at this location also.

The Dealership was excellent to deal with when getting my service completed. My car was ready when I could pick it up and everything was completed to my satisfaction. Special thanks to Chelsea who made my arrangements for me. Terry Zimlin

Bought a Q3 here in January and was experiencing some battery issues (which was covered under warranty). But as I was due for a 40k service/oil change, I purchased Audicare for 40/50k after reading a list of services (that included brake spark plugs and a bunch of other services) only to find out that the technician mistakingly thought these services were included but they actually wont be performed until the 60k service (which I didnt purchase yet but was told I could easily purchase that after 50k service).I felt a bit scammed, and had I known certain services werent included I would have only opted to get an oil change and the free multi-point inspection. I received no calls about this mistake and had I not asked about the services I didnt see completed, she would have said nothing.I highly recommend ensuring that all service reps at drop off actually know what theyre doing and what services are included with what... Overall dissatisfied with how the tech handled the situation and that the manager never called me back after expressing my dismay, but my vehicle is gleaming and driving well.

Sales staff and finance department were extremely professional and very knowledgeable.

This dealership did an amazing job to make sure my process of buying a car was easy. They made it straight forward with the best offer they could give me. They also gave great customer service by answering all my questions. They also were very patient and took their time to show us all the features of the vehicle. Personally they treated us very well and we got a very good deal. I suggest whoever is looking to purchase a vehicle to go to Audi Hunt Valley.

A delightful experience at in Audi Hunt Valley, MD! Kevin Mullaney was very professional and cared about what I wanted in my new Q3 and did what was necessary so that I was able to drive away with my new car. I couldn’t be happier with my car or salesman. I will definitely go back when it’s time for a new one!

Great service! Fast, on time, thorough. Highly recommend!

They were very accommodating and professional. I appreciated that they were adhering to COVID precautions and were all wearing masks and still able to be very personable.

We brought our Q7 into the Hunt Valley Service Center after we were alerted to low air pressure in the rear tire. The tech confirmed the tire was punctured and would need to be replaced (this was a Thursday). We were heading out of town on Saturday and were advised they wouldnt be able to get the tire in time, so my husband made an appointment 10 days later, a Monday morning at 7:30am. When I arrived that morning for service, I was greeted by the service tech who asked if I was there for the new tire. I confirmed and was informed he had been out of the office as well, had forgotten to order the tire and would need to give us a loaner. When I asked why they hadnt called us to cancel or reschedule the appointment, he responded my bad. As we rescheduled, I shared our information on the tire package, which we purchased with the vehicle and would have covered this repair. He then proceeded to put me in a Q7 loaner which we inspected together (exterior only). It wasnt until after I left the dealership that I realized the interior was filthy - crumbs on the floor, seats and console, some type of congealed liquid or food on the passenger door, etc. Obviously, the vehicle was never inspected upon arrival and never cleaned. I drove back to the dealership and requested a new loaner - this service tech was very apologetic and put me in a spotless sedan.The following day, we received a call that our Q7 was ready for pick up. When I arrived, a different tech checked me out and handed me a bill for the new tire. When I informed him we had the tire package and shouldnt owe anything for the visit, he asked if I informed my service manager at the time of check in. When I confirmed, he went into the service bay to check with the tech, then responded he said you dont have to pay this, he just wanted you to know how much it cost which I find a little hard to believe - why give someone an invoice for $400+ dollars if amount owed is actually $0?Bottom line, this was our first and last visit to Auto Nation Hunt Valley Audi. As a new Audi owner, this was really disappointing - such poor service and lack of interest in the customer service. Two stars because at least the gentleman that assisted with the second loaner seemed apologetic.

My experience was very pleasant starting with my sales guy Ronald H, along with the financing team (Scott and Kevin) and ending with the technologist (Jessica). Ronald was very knowledgeable about the truck I purchased. The financing team was exceptional as well as the technologist. Excellent customer service from the beginning to end. Overall I am very pleased with my purchase and happy to be apart of the Audi family.

Matt is a great service advisor.Always a great experience working with him.He definitely goes the extra mile. Work was done on time. Car was washed.The price was nice! Loaner was available. Everything went very smoothly.Cant ask for more!

Dropped car off for oil change, had no issues with the business side of things. Oil was changed during the schedule time, no damage to the car, they honored my request for no car wash or software upgrades. Had an issue with the lack of mask enforcement though. Signs all over the place requiring customers to wear a mask when entering the facility, yet I stood in line behind a customer who was wearing no mask, at all, as they talked to an employee about service. They werent asked to put on a mask until after i told that employee that it was making me uncomfortable that they werent enforcing anything during a pandemic. Giant hand sanitizer container was also empty. Ill go back for service, ive always had a good business experience at this location, but i know that wasnt the first mask-less person and wont be the last. Ill schedule future service for when they open now.

Had a very good experience. Staff was professional and they provided comfortable accommodations.

I scheduled an appointment at this location for the 30k Audi care service. The service was quick, the representative was courteous, and I left with a car wash that was not expected. I will continue to service my vehicle at this location. Thank you.

The overall experience was very positive. The dealings were relatively quick and hassle-free, and the staff was very friendly and attentive.The only disappointing thing was that the floor mats were left in the trunk after the detailing. Other than that, I recommend Audi Hunt Valley if youre in the market for a great car and a good experience.

Worked with Nicholas, had an ideal experience and I love the new car!

Audi in Hunt Valley has the best service I have ever experienced. I work with Chris Becker every time I take my car in for service. He makes sure that the entire service appointment is done smoothly and hassle free! He is absolutely the best and goes above and beyond to make sure everything is taken care of!

The dealership and sales associates were responsive, professional, and made it clear they wanted to help me in my vehicle search. Once I decided on the vehicle, they completed as much paperwork as possible before my appointment, saving time. Much appreciated, thank you!

Was excellent. Chelsea did a super job.

A wonderful experience at Audi Hunt Valley! Buying a new car proved to be exciting and fun which is almost never the words associated with buying a new car. From Patrick; my sweet and kind salesperson to Jesse; the sales manager to Tony; the general manager, these menwere the consummate professionals! With that we actually bought two cars that day. My husband was not even considering buying a new car but was so taken with the Audi Q5, we are now a 2 car family of beautiful new Audi’s!

Staff and Service are excellent to work with. Will provide the best service for your Audi.

Best service I’ve had at any dealership, period. Stopped in to ask about purchasing engine coolant and about an appointment for my check engine light, they proceeded to top me off free of charge, reviewed my car history, determined everything was under warranty and offered to get me in for service the next day, all within 30 minutes. After dropping off my car, they shuttled me to work, fixed the underlying issue and then also fixed a few recalls, updated my computer, and cleaned the car. Highly recommend Hunt Valley Audi.

I purchased an Audi A5. It was quick and a good deal, but realized later there was no owners manual in the car. Car is great, but waiting for them to FedEx manual since they are about 50 miles away.

Had a great experience, service was professional and employees were respectful and nice.

Overall Good experience. They had the car ready for me to test drive. The salesman, Ron Harris was very pleasant and professional. Car was detailed and looked brand new. Although there was no haggling allowed, their price was very fair. During the test drive the front brake rotors did not feel well. Upon returning, the sales manager test drove the car and agreed to replace them at no cost to me. Give them a try.

Audi Hunt Valley makes buying a car as smooth as possible. They know their product inside and out and were willing to let me drive as many cars as I wanted before making a decision. They did not try to put me in a car on the first meeting and were great about checking in from time to time. When My decision was finally made the paperwork process took no more than an hour! Baine is a phenomenal salesman who I will be doing business with when the next car is purchased.

Expert service and consideration from a very accommodating staff. Appreciate the comprehensive report and review. Car was returned to me spotless. Thank you!

Went in for an oil change. I was told that I purchased the Audi Care package and that I was due my 20,000 mile service and that it would not cost a thing. I was so happy for that. They had me in and out. Took care of everything and also washed my car. Chelsea was very kind and kept me up to date with what was going on. Thank you

We had a really good purchasing experience. We were not sure whether we wanted a new or certified pre-owned vehicle so we worked with both their new (Jesse) and used car (Kevin) managers who provided the information we needed to make our decision. Our salesperson Ron was great to work with no high pressure sales tactics and he followed through on everything we discussed. Even the finance (William) and technology (Jessica) people were great to work with. I would highly recommend this dealership if you are in the market for a new or used Audi.

I’ve had a Great experience with them every time I take my car in for service. Chris Becker is the best to service consultant and I highly recommend him. He will provide you with all the information and gives the best suggestions!

Audi Hunt Valley has taken exceptional care of my car these past 5 years of ownership, with a friendly and communicative service staff that treats both me and my wife very well. We look forward to the day we can expand our ownership of Audi vehicles there.