user
Walmart Auto Care Centers
323 W Shaw Ave, Clovis, CA 93612, United States
Appearance
Walmart Auto Care Centers

Comments
Bi
Review №1

This tire service center is a joke! I had a 7 am appointment. I arrived at 645 and waited in line behind 2 other vehicles. No one came out to even speak to customers until 710. At 730 I flagged down an employee just coming in to work and asked for the managers name (Joelle?) and asked why they schedule appointments if they take drive ups first. The employee began making excuses for the process but couldnt explain why they were already doing an oil change and writing up a tire sale, but hadnt even attempted to find the 7 am appointment which already had mad a tire purchase online. I had already waited for 6 days. I made the appointment at 7 because I had another appointment later the same morning. I know about how long it takes to change, mount and balance a set of tires and they didnt even have anyone in the bay that does that. Because they hadnt even attempted to speak to me I had no choice but to let the employee know I needed to leave. They should change the name to the 3 stooges waiting center

Jo
Review №2

They do decent work but they are incredibly slow...theres no reason it should take 2 hours to change one tire when they were able to start work on it right when I got there.

Se
Review №3

Long line but they got me in and it didnt take much time at all. I do feel they need to get their prices in order. I got 3 different prices before I paid. Each time it went up. Bought 2 tires. Called a head of time to make sure they were in stock and how much. I was quoted $128 and paid $150.

To
Review №4

I called ahead of time and they said it was OK for me to go. I got there 40 min before closing but yet they turned me away. Dont come here if you value your time.

Ra
Review №5

Very helpful ...checked my battery and tires with no problem and fast!

sc
Review №6

I gave them one star because I couldnt give a negative. I waited on hold until the system hung up on me 3 times.

El
Review №7

I went in for a oil change and they were very professional very courteous even though they were understaffed they had good information about my car thank you sincerely Elias Acosta

Gu
Review №8

Even though the tire shop was booked they managed to squeeze me in and replace two tires.

Ka
Review №9

Great customer services

he
Review №10

Some of the rudest incompetent people in Auto. No customer service skills whatsoever! Just another reason why I hate Walmart in general.

Ke
Review №11

Went to the Walmart store to have a tire installed. I was told that they would start working on it right away and it would be done in 30 minutes. After 2 hours of waiting they still havent started working on it. If they would have just told me from the start how long it would take I would not have been upset.

Cl
Review №12

The service was fast

Ma
Review №13

Good customer service

Je
Review №14

Great

Si
Review №15

Good staff, help you find you the best deal. But if you looked online deal, make sure they have that available there. Otherwise you have to purchase online and ship at that locations. Particularly saying about tires!

Em
Review №16

This has been by far the worst place Ive been to for tire service! Went in this morning at 8a.m to have 4 tires replaced on my car, didnt end up leaving till 1:53 p.m!!! I waited that whole dam time. Not only were they short staffed in the a.m but walked around and take there sweet dam time to get the job done. Never again will I take my car back there!

To
Review №17

First time coming here. I think this is the only auto center that makes their customer wait in their car, temperature hit over 100 degrees. Got to front an hour later, they said wait time would have been another 2 hours. Could have informed customers at the very start. Gave them feed back but they did not care.

Re
Review №18

Really affordable car care. I appreciate the ability to show up and get in line when I have the time, but it will be much longer than the 2 hours they tell you.

Ju
Review №19

Took 3 hours for a tire rotation and oil change, only to get into my car to realize they put the wrong oil in. They did not notify me ahead of time and changed the paperwork without my consent. They offered to swap it for a high mileage which my car wasnt. Only good thing is that they tried to make it right, after the fact.

Ja
Review №20

Very slow.

pa
Review №21

Had to wait 3 hours for an oil change because the computer went down. My car was acually ready after 1 hour and 20 minutes but they couldnt complete the transaction. I called the corporate number and she told me to ask for a manager. The poor associate did what he could to let me cash out timely, it wasnt his fault. I wasnt impressed with management in that store.

Jo
Review №22

Rudest customer service

Ga
Review №23

Rude people. I just came into the counter and one employee saw me. When I tried to ask something about the car services, he continued walking and shut a door in my face. It wasnt my fault that he has to work on a Sunday morning. If he hated it, Id recommend him look for another job.

Bo
Review №24

If I could give a zero star I would. Honestly they take so so so long just to change your car oil. They will tell you your car will be done at x time and in reality your car wont even get service until after the time they told you your car will be done. The workers just stand and walk around while cars are just piling up. When they finally decide start doing the oil change they open up the hood and leave again or do nothing for 20 mins. Even after that they only start to vacuum the car and then they leave again or do nothing for another 20 mins before doing anything for the oil change! Only 2 cars ahead for oil change and my car only just went in to the shop after 1hr and 40 mins. Honestly they are the worst.

Li
Review №25

I went in here with good feelings knowing that they could do an oil change but it took me three and a half hours to get my car back thats a little bit too long for me

Je
Review №26

Theyre work sucks, always lie about time it takes. They cant even answer the phone. Save your vehicle, dont go here!

Ri
Review №27

Right now they are closed they dont do any service on your car at all. Because of covid-19

Er
Review №28

Horrible, unprofessional service. Will not return. Give your business elsewhere. Couldnt even service a basic oil change and failed to communicate it to me until several hours passed and had to check myself. Probably wont effect there customer flow, because its walWalm but if uour smart, go somewhere else. Lesson learned.

De
Review №29

Got 2 new tires and they wanted me to torque them after 50 miles of driving. After waiting 5 1/2 hours i would have them do that too.

Lu
Review №30

Changed my tires but took almost 2 hours and I was the second person in line when they opened. The tires were not very expensive but I will prefer to pay a bit more and get it done faster and better

An
Review №31

Customer service is pretty terrible here. Long wait times before theyll even speak with you. Worse than that the couple times that weve used them for tire replacement weve left with more issues than we started with.Definitely recommend going somewhere else even if it means spending a few extra bucks.

Na
Review №32

Really bad customer service. I know. Its WalMart. Takes forever. Even longer than they say. They like to talk more than they like to work.

Ma
Review №33

Came here to get tires replaced. Staff is very helpfull and gives good advice

Pa
Review №34

The employee who helped me was knowledgeable and very helpful.

He
Review №35

Awful dont go here. Rude they didnt fix my tire for me I had to go to PepBoys. They took my tire off but couldnt put it back on. I was so frustrated I will never go here for car care again.

Ni
Review №36

You have to be there at the crack of dawn to get service or ull have to wait three hours

Sa
Review №37

Finally got my tires. Great service

Em
Review №38

It took about 4 hours to put one new tire. Also an employee had problems figuring out how to put a tire on for an extra 30 minutes and broke 3 lug nuts...that guy is nutz 😆. I waited about 4 hours and 30 minutes for one new tire.

MI
Review №39

One of the better walmarts in the valley!

Me
Review №40

Fast, fairly cheap oil change.

Ph
Review №41

Had my car 3 hours just to tell me couldnt do oil change my car caught fire 3 days later coincidence idk the guy working was shaking giving my keys but hey got new car out of it

Pa
Review №42

I highly recommend this place 👍👍👍

De
Review №43

The took 2 hours just to tell me that they couldnt change my oil.

Do
Review №44

Great service.

Mi
Review №45

Great service, nice car battery

Mo
Review №46

After waiting for 45 minutes (during which time there appeared to be an employee meeting) we were told they could not do an oil change because they could not get the oil cap off.

Fr
Review №47

Excellent service always in and out

Ma
Review №48

Great service👍

Jo
Review №49

Bad just bad they said 45 mins took well over 1 hour and a half. Made me late for my appointment. Also as l look out to check on my car to see how long I seen all the workers standing around doing nothing. I will not be returning.

Bo
Review №50

Lets you know what was wrong with the car

E.
Review №51

Damned good prices & selection!

E
Review №52

I like this place where else can you buy everything in 1 place!

Da
Review №53

They told me 3 hours wait and i saw only 6 cars for oil change

Ca
Review №54

Computer was down but very friendly staff

Gl
Review №55

Did not complete half of purchased work. Told me talk to manager....horrible

Mo
Review №56

Sometimes the wait is a little long, but the prices are always low.

Ja
Review №57

Got every thing I need for my service needs

Ll
Review №58

Not great, but not bad service either.

sa
Review №59

Slow

Ro
Review №60

Great service

Ru
Review №61

Good job !

Jo
Review №62

Affordable

co
Review №63

Horrible costumer service

jo
Review №64

Pick up some bargains

Ya
Review №65

Live it

TU
Review №66

Very bad service arrived for a change of tires and there was not enough staff to attend, they said it would take 2 hrs. And it took more than 4. They handed me my car at 7:45 PM. After almost 4 hrs. Standby.

Jo
Review №67

Good service and cheap

Information
4 Photos
67 Comments
3.1 Rating
  • Address:323 W Shaw Ave, Clovis, CA 93612, United States
  • Site:https://walmart.com/store/2277-clovis-ca
  • Phone:+1 559-297-5023
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
Similar organizations