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NAPA Auto Parts - Genuine Parts Company
7921 Old Branch Ave, Clinton, MD 20735, United States
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NAPA Auto Parts - Genuine Parts Company

Comments
Er
Review №1

Place order online for pick up great service and parts. Breaks and break lines.

c
Review №2

Their system doesnt ask enough questions for variants on your vehicle parts youre trying to get, Ive bought several parts here in the past and you have a high chance of recieving the wrong parts, so unless the particular part you shopping for has no variants you will likely get the wrong parts. The parts are good quality just need to make sure you get the right parts.

D
Review №3

Hate to do it but trust, I don’t like leaving a bad review but this place is so slow! Everyone is older and they just can’t get things done quickly. Be prepared to spend 20-30 minutes no matter what!

an
Review №4

My spot for parts when I cant find them anywhere else. Its this one lady there short lightskined and always have a happy attitude.... This is rare in auto parts always nice and helpful.....

Jo
Review №5

Water park for my car it only took 2 days to come in customer service was good

jo
Review №6

Their website says they open at 7:30am but they don’t actually open till 8sum am lol the store is ran by lazy old heads

De
Review №7

Great place to get parts

Ro
Review №8

If you cannot find umique parts anywhere else, in stock, NAPA has it!

Ju
Review №9

Staff is always professional and polite. Products are available in a timely fashion and last. ♈

Jm
Review №10

The woman on the front desk have really really nasty attitude

Fe
Review №11

Wonderful they had the items I wanted

L
Review №12

Professional, knowledgeable, FAST, friendly, extremely HELPFUL staff. Even though I was p/u a part ordered, online by some other than me, the part had 2B obtained frm another location, it was at the store when I arrived. I rcvd.$42 online discount & will rcv.$50 core refund once old part is returned.Price for refurbished starter was quite reasonable & $25 less than new part. The only reason checkout took awhile was bcuz cashier cared enough 2explain core return policy & took the same time to answer other customers concerns as they checked out. Cant speak 4all the locations, but it was a real pleasure doing business with this one.

Th
Review №13

Very helpful, had most parts in stock, got the rest next day

Fr
Review №14

Excellent Store for Classic Car Parts. They have or can get parts for my Classic Cars that other store cant. Always Service with a Smile very Friendly. I Shop there all the time.

Qu
Review №15

Buyers Beware!!My husband & I live in the area. On several occasions we have placed orders online for in-store pick up. When you call in to verify they have the part the process seems smooth enough. Dont go into the store to actually get it!! After looking through their limited stock & wasting your time they come back to tell you to drive to their other store in Clinton. I have no clue why this place is still standing with the poor customer service, limited supplies, dusty inventory, & lack of appeal in general. I will never spend my hard earned money here or waste my time ever again!!

Da
Review №16

Bad customer service. The woman behind the counter acted as if her assisting me was a problem. Bad attitude. Ill drive a bit further for better customer service.

Sh
Review №17

Very helpful and friendly and easy on your pockets than most places Ive tried, I have a 02 BMW 7 series purge valve went bad everywhere else wanted a $100+, NAPAS price was the best and quicker delivery than online

An
Review №18

Great place to buy auto parts. The guy even helped me put them in my car.

ad
Review №19

Originally given the wrong part. However, the return was smooth

An
Review №20

Good place to get parts if you know what you are looking for.

Wi
Review №21

Good place for parts, but customer service is not good...

Pe
Review №22

Called ahead and they told me that they had the part in stock. I said that I would be there in 15 to 20 minutes. When I arrived the part was not at the counter. I waited almost 30 minutes for them to find the part.

De
Review №23

Everytime i come my parts always there 👍👍

Le
Review №24

Was able to get parts for my 1984 truck

Tr
Review №25

I helped myself to what I needed basically as service myself I just didnt put my money into cash register

Os
Review №26

In the web said close at 7pm is 5:14pm and is close

Ch
Review №27

Deal with on a daily basis good people

Gi
Review №28

Store manager Roland is the only reason I spent my money there

We
Review №29

Fast friendly Customer service

Te
Review №30

They have parts that other auto places dont have.

Re
Review №31

Great customer service.

Sa
Review №32

Friendly employees and very helpful

Mi
Review №33

TERRIBLE customer service.

Le
Review №34

Went with my son.

ke
Review №35

Need more orders in stock.

Am
Review №36

Found what I needed

Ca
Review №37

Kind and patient workers.

Do
Review №38

My Job

Vi
Review №39

Staff very reluctantly attend. And they make fun of people who cant speak English well. They should be more attentive and treat people better. I hope they keep improving, blessings

Information
10 Photos
39 Comments
3.9 Rating
  • Address:7921 Old Branch Ave, Clinton, MD 20735, United States
  • Site:https://napaonline.com/en/md/clinton/store/37695?cid=pl_yext_gpc_GenuinePartsCompany_37695
  • Phone:+1 301-599-6969
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7:30AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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