Never had a problem with the service and have always been satisfied with the repairs Ive had done there. Never had any problem discussing the work needed to be done. Never received any bad attitude and have always been respected. Any price for the work has been transparent. From simple oil and antifreeze changes to tire changes and engine repairs, theyve never let me down. Been going there for over ten years. Very grateful to have as my mechanic.
Its gotta mean something if I rather travel across the bridge from NYC to find a knowledgeable and honest mechanic. They were highly recommended by my friends and after spending hundreds unnecessarily being a female driver without any knowledge of cars outside of the basics. Van Houten Auto Repair was courteous and efficient; no gimmicks and caught a couple of other things that has never been corrected by other mechanics. Im elated to drive with a peace of mind.
Had my brakes done here great price awesome staff
This place should not exist. It is like a paradox. Competent mechanics that charge very reasonable prices and do not rip you off. I would not go anywhere else and I did not for the last 10 years.
I dont normally write reviews, but I felt compelled to for this business. Very honest and reliable mechanics work here. Billy was great! In addition, they offer reasonable prices. Thank you!
I highly recommend this auto repair!
Never had a problem, been going to these guys for years.
Excellent! Great service, honest n personalized care.. its clean n safe. Highly recommended.
They are very good and the service is very fast!! Ive been using them for a while with different cars and have had no complaints!!
Ive known them basically my entire life theyre pretty great
The crew from this place is the best! They are honest, efficient ans skilled. I highly recommend to anyone looking for auto repairs or service of your vehicles
Friendly and reasonable
In and out in 15 minutes
Very professional, quality workBeen servicing my car for over 10 yearsStand behind there work
Have been coming here for years. Love Billy and the crew. Very trustworthy and accommodating. 5 stars!
Awesome people, it is the cleanest garage I’ve ever seen, courteous, kind, and respectable environment 👏🙂
Excellent mechanic for domestic and foreign does great work someone you can trust and worth every dollar!
Love this place,. Clean and honest as well as professional. I take all my cars to this place. 100% satisfied 100% of the time. Keep up the good work guys!!!!!!!!
Fast service and virtually no waiting. I got my oil change quickly and on with my day! I recommend them!
Good place to get an oil change. Very professional.
Straight garage had me tow my car then tell me he dont work on motors and charge me for nothing
The workers are friendly, prices are very reasonable, and best of all it’s ran by honest people. Highly recommend!
Very helpful and quick service.
Great service... always gives good advice on what needs to be done
These are my guys...you can swing in for a quick oil change (drive through...fast and efficient!!) or also talk to them about all your car needs. This place is run by owner Billy...the nicest mn, incredibly honest, caring and thorough..talk about a clean establishment!! For a woman who hates dealing with car stuff...he puts me at ease and takes care of all my car needs, for all the cars Ive had. I recommend this place to everyone..the entire team is knowledgeable and incredibly polite and helpful
I went to Billy and Steven after reading these reviews.. and i am very happy with their prompt and super quick response.Let me tell you - they are busy and you should not expect that they leave everything for you the moment you show up.but once they have your car, like all others have said, will do a great job, for a price that will make you smile [ if you have an estimate from those other big showroom guys ]Go there.. give them a chance.. and post your unbiased review too..
When to get a price on my Toyota sienna synthetic oil change.It looks like he had a bad day in sales,he wanted to charge me $ 110 dollars.I look at him and told him at the dealer they charge me $69.95 and another place in North Bergen that I go charge me $ 59.95 .I when there in good faith because I live 5 minutes from there, figured i give him business, I guess not ! I understand this is your place of business and I respect your price.But if you like I could come over there and show you the same maintenance work that you offer with Bill of Toyota dealer and 10-minute big Daddy oil change for a lot less ! But that okay,it is what it is !
Went in for a oil change n I was in n out great service
Super fast
Very Efficient and they explained before they work in my car
Honesty, Transparency, Fair Prices, these are guys are the cream of the crop without the sting of the bill!, dont go anywhere else seriously!
I arranged with Bill to inspect a car for me before I purchased it from a private party. He was able to diagnose an oil leak which helped me shave a couple hundred off the price. He also gave me estimates to fix it and spent the time to go over everything with me and explain things in a way that I could understand. He also couldnt have been more accommodating with letting me store a vehicle while I drove the new one home. On top of it all it was a great price. I think Ive found my new mechanic.
Billy was so kind and helpful with my 2005 Saturn relay - billy was honest and reasonable and my car is back in service - thank you kindly for ur help - I would highly recommend this place and will go back !!! Happy new year to ur business
The staff here is super welcoming and very attentive. Not only are their prices reasonable but they, in particular Billy, shows you what is wrong with your vehicle and answers any questions that you have. Exceptional service and exceptional prices. This auto body shop is amazing and if you are considering getting mechanical work in Passaic County, GO HERE.
I’ve had my oil changed there the past couple times. My real five star impression is when I came in with a inoperable windshield wiper on the driver’s side, and the owner made sure to check for the cheapest, most obvious fix first. It was just a loose nut, but I was relieved to receive professional help. 5/5
Excellent, honest service.
So been going here for years for my oil changes ( years ) I recently had an experience with Mike, I pulled in for my oil change and immediately he says 98$ I said I’ve been coming here for years and have never paid that price . I lease my vehicle and get free oil changes but choose to go here since it’s always been a pleasure . Mike states if I do the typical oil change it will void all and any warranty you have on your vehicle ???? At this point I called my husband he advised me to leave and he will get it done for me . I stayed and asked mike for my usual change . This is when he got pissed, and very nasty with me . He said don’t call him when I blow my engine from this oil change ? Really ? Yeah he said . Next the process is started he made me sign 4 different receipts, really 4 when I asked why he said because of my choice of oil ? I called my dealership and they have advised that this is. Not true and this guy is a crook . Sorry will never return again after over 10+ years and 3 vehicles . Also no next date for oil change sticker .
Best place for oil changes. Little more expensive than your run of the mill gas station but the service is superb. No car lifts, professional shop. In and out in 7 minutes . Occasional wait time but hey good things are worth waiting for.
Honest shop. Had my old Honda towed here.Based on my experience thought is was the distributor, they just replaced the cap and wires saving me A lot of money
Great prices, super friendly, quick service! After my car was denied by valvoline for being a fiat they were super pleasant over the phone, greeted me right away, and made me feel confident instantly in allowing them to work on my car. New spot for oil changes for sure
Clean waiting area, very pleasant people(family business), quick competent service, great prices even when comparing to the tire franchises. At the franchises they are trying to sell you all kinds of plans, insurances and credit cards. Dont be fooled by the gimmicks, they are not free.
Everyone is super friendly. Totally recommend this place. Steve was very helpful!
The best Mechanic ever. No nonsense. Get it right.
A place where honesty and integrity still matter. I cannot say enough good things about them.....HIGHLY RECCOMEND
Good people, up to date macchinery and sensors, accept card and overall inexpensive labor charges
Quick and fast oil changes on the spot...
Ive been bringing my cars to Billy and his team for years. They are upfront and honest about the work that needs to be done and they dont try to take advantage of the customer. They are always busy, so make sure you schedule with them.
Best mechanics around.Fast oilchange.
They are excellent mechanics and are honest!
Went for a repair with an estimate around $600. Came back for car at the end of the day and they told me after taking things apart, it was a piece of the part, not the whole thing. My bill came to less than $150. They could have simply installed the new parts and said nothing but instead they looked out for me. Hard to find honest people and these guys are for sure.
Prices are right fast service
Awesome place. Super friendly and definitely know what theyre talking about. Definitely recommend going here
Great service, good prices
Great service at a fair price and quick too.
Excellent place. The mechanics know everything and the do a Awesome job!! A+
Absolutely terrific staff!I was planning to purchase a vehicle from out of state and was looking for an auto shop to perform a pre-purchase car inspection. Spoke with Billy who was incredibly accommodating. The car checked out just fine, except Billy noted a damaged outer arm covering of the passenger side mirror and suggested I have the seller fix the issue. Circled back with the seller and they expedited the fix for me, the repair probably would have costed over $800. Great catch by Billy! Additionally, after I had spoken with Billy to receive his evaluation of the car, he called me back about an hour later to suggest I should contact my makes dealership to inquire about the eligible maintenance program the vehicle might still have. I was incredibly surprised, considering how thoughtful Billy was to think of that and let me know.If I lived around the area, Id certainly make Van Houten Auto Repair my go-to shop. Fantastic staff with tremendous customer service!
Great service, and know about all type of cars .
I paid the owner $968.35 on 4/14/17 for a brand new air conditioner for my 2011 Ford Escape. As of 8/27/18, it isnt working and I was told by the owner I would need a new compressor because the warranty for a compressor is one year and it expired 4 months ago. Ridiculous. At first, over the phone I was quoted a price of $950 to fix it again! When I showed up with my dad, it was $570. This owner is a crook! DONT GO HERE! I would give zero stars if I could.
Super fast in In-N-Out No Nonsense no stupidity simple oil change fast I love it
Very fast shop for quick repairs like oil changes, filters, etc. I can not vouch for any of the extended services they offer, but they dont try to upsell you or offer any unneeded work. Just quick service at a fair price.
Great fast service. Come here for all my oil and tire needs!
Brought my car for clutch replacement, and it was faster and cheaper than I thought! Billy is very knowledgeable and honest - I know where Im bringing my car from now on!
The best service ever .very professional extremely reasonable thy are the best .i definitely recommend them 100/
Great service.
Originally came into Van Houton to check out the car that I purchased from out of state. The mechanics here gave it an inspection and told me that the head gasket was blown. I was upset with that and confused so I originally left a bad review. The very next day Steven called me concerned about the review that I left and offered to work with me and give me more information to help me solve my problem. Even though I left a bad review Steven was still kind to me, refunded my money for insection and gave me good advice for dealing with my newly purchased lemon. I want to personally thank Steven for his kindness and solving the problem as swift as he could. The owners and the mechanics definitely know what theyre doing here.
My first time here. Impressed with great customer service and very clean (and warm) waiting area. Will be back.
Very quick oil changes!
Honest and friendly business!
Went here after trying to get an oil change from Sunoco up the street ( Rudest mechanics ever ) . Came here in and out in minutes and pricing was much better than that of the other guys .
Good prices end good service
Great service l
I used to go here for years. They put water in my windshield washer fluid and it froze up this winter. Pushes unnecessary up-sells and skimps out on putting air in tires.
Fast and friendly. I tell everyone to come here!
Very clean place and they do a good honest job, the price is fair been using them many many years
The were quick, did a great job
Oil changes in a flash! highly recommend it!
They are the best!!!!!
Fast services, oil change and more
Quick oil changes
Very friendly and fast service done,
Good people,excellent service
$ good prices
85 DOLLARS FOR A JEEP OILCHANGE
Excellent Service!!!
Great service