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Batteries Plus Bulbs
615 Paul Huff Parkway #101, Cleveland, TN 37312, United States
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Batteries Plus Bulbs
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Bi
Review №1

They finished the 2 replacements on a broken cell phone screen and replacing a battery in another cell phone. Prices are quiet good, they finished the two replacements in the time that they said they would be ready. Really good service, polite people to work with. We will be back if we need any other service like this. We will highly recommend this business.

Bo
Review №2

Customer service is Awesome. Used curbside done by an extremely helpful & cheerful gentleman. Will be back.

Ri
Review №3

Outstanding selection and service. Prices are also terrific. Techs are very helpful.

Sa
Review №4

Quickly changed my key fob battery. Excellent customer service!

Sa
Review №5

Easy-to-use order and easy pick up!! Great customer service and great prices!! 😀

Lo
Review №6

Helpful staff, great inventory, and efficient order/sales. Staff were knowledgeable and showed concern and consideration for the customers needs. Great place and will definitely return in the future.

H
Review №7

They have everything I need in one place. Great customer service.

Jo
Review №8

GREAT COSTUMER SERVICE. I had to make a return and the man that helped me was named CJ. He was understanding of my situation, solved my problem, and did it all with excellence.

Mi
Review №9

Fast and easy! Did not have the product in stock, however they had a substitute.

Be
Review №10

Ryan and CJ at the Cleveland, Tn. store were both outstanding!! The nicest two folks you will ever meet. They can help you with anything you need, no matter how big or small.

Br
Review №11

Your prices were good, staff was knowledgeable and friendly so overall a good experience.

Ke
Review №12

You guys are great! Customer Service, knowledge and determination to fix the problem!

Ta
Review №13

Excellent price, friendly and fast service.

Bi
Review №14

Quick, efficient and friendly service.

Jo
Review №15

This place is great and Bryan is the bomb! He fixed my phone in an hour and it’s like new.

De
Review №16

Changed my battery in no time

Sa
Review №17

This store has every battery option you need. If they don’t they can get it for you or suggest what to do! They are very courteous and helpful. I have a small business and signed up through this store and get a small discount off their prices!

Ph
Review №18

I shopped online and picked up in store. The tech behind the counter was very friendly and helpful. I was in and out fairly quickly. The batteries I bought had special rebates available, but ease of filing for them was not that easy. I elected to mail them in with receipts, but couldnt help but notice the instructions on the back were extremely small print as well as somewhat greyed out. Using a flash light and reading glasses were necessary to ensure that all the info that was requested was filled in. I am not totally confident that I wrote down everything it wanted, but the full receipt is included. There should be more than enough info on the receipt alone to receive the rebate. When I see things like this it makes me weary, an eye popping advertisement for a rebate can effect decisions to purchase certain products and then you have to deal with this kind of shaded, grey paper mail-in voucher the size of a post it note. The products are great, the facility and service were clean and welcoming, but the process for filing for my rebates took longer than the entire trip to pick up the batteries.

Da
Review №19

They actually had my bikes battery in stock when no one else within 100 miles did. The battery had a one year warranty whereas AutoZone or Advance only offer 3 months. Service was great and everything was smooth.Service was great and my battery was prepped as stated. Wouldnt buy anywhere else in the future

St
Review №20

Bought a lifetime watch battery four years ago, finally played out, they put new one in with no cost and no questions, good people.

Ri
Review №21

A neat place to recycle your old batteries here!

Ma
Review №22

Fast and curtious service!

K
Review №23

5-Star Service today at Batteries Plus in Cleveland, TN.David diagnosed my iPhone, made the repairs and had it fixed 💯% in record time.Thanks David. I’ll be back!

Al
Review №24

The staff was super knowledgeable and kind!

Wi
Review №25

Quick, complete and friendly service!

K
Review №26

They fixed my phone in no time. Great service and had parts in stock that on one else did. I will use them in the future for all my phone repairs

ch
Review №27

It was awesome! They come out to my truck and was wearing mask and gloves. I seen one employee inside sanitizing everything down.

Mi
Review №28

Because of the price and they had both batteries in stock that I needed.

Al
Review №29

I have a bad back, and the store employee carried my golf cart batteries to my car for me, I really appreciated that. He was very friendly and helpful

D
Review №30

I walked in and I noticed a very clean and nice environment, the workers Matthew and Greg were so lovely to greet me and help me with my phone problem. They explained what options I can choose from and what could be the best one for me! I definitely felt happy walking out knowing I got the best information in town! Come see them! I love their attitudes!

Ro
Review №31

They were professional, knowledgeable and friendly. They had my screen repaired in an hour for a decent price!

Mu
Review №32

My Samsungs phone battery was swelling and pushing the back plate off my phone. It would have cost me $399 to get it fixed through Samsung but they fixed it for less than a hundred! My phone looks/acts FANTASTIC after their service so I highly recommend them! Great service, friendly employees who answered all my questions and a price you cant beat!

Is
Review №33

Professional and respectful, knowledgeable and timely.

Es
Review №34

I’m going on vacation tomorrow and lost my camera charger. Thankfully this place was the only place that had a universal charger in stock! You guys are the best! Highly recommend Matthew, Greg, or David!! 😊

Ro
Review №35

The place togo for batteries and bulbs and pocket knives, they have it all!!

Ja
Review №36

Your staff was extremely helpful and friendly and prompt service

Ch
Review №37

The best way to get iPhone battery relaced.

Ju
Review №38

CJ was more than helpful, he was informative and went out of his way to make sure I was taken care of. Very clean store and great staff!

Be
Review №39

Excellent customer service and staff at the Paul Huff Parkway Cleveland, TN. Location. The guys there are all upbeat and friendly, I highly recommend this location. They will take good care of you. Thank you Greg, you were Awesome!

Al
Review №40

Matthew D., and Casey were great! I literally came here from Lowe’s to buy lights. Why? Because I wanted information, a salesperson. Also, I was in a week ago to drop off a battery, and Ike planted a seed. I just had to come back in. I am glad I did.

Ja
Review №41

The staff is very knowledgeable and friendly. The prices are very good and the products they sale are top of the market name brand items.

El
Review №42

Had the screen on my Galaxy S8 replaced by Matthew. Service was excellent and price was less then other repair shops. Very pleased.

Te
Review №43

Excellent service! Replaced my iPhone 6 battery in ten minutes while I grabbed a unicorn frappuccino at the Starbucks next door. When you schedule an appointment online you get a coupon for $10 off so my new battery was replaced for less than $55 total. Also both of the guys in the store were friendly and really nice and helpful. Definitely will recommend!

Bo
Review №44

Everything was quick and easy. Sales guy was nice to.

Je
Review №45

Craig was an excellent help to me this morning! He went out of his way to help me with a loose negative battery cable that had a rusty terminal connector. While he didnt have the means to cut it off and replace it, he persisted in trying to help until he was able to remove the rusted bolt and replace just the bolt. He refused to allow me to pay him for his efforts. Whether Democrat or Republican, people like Craig are the essence of what makes America great! If I could give a 10 star on this review I would!

Sh
Review №46

Easy pickup. batteries charged and ready to go.

Le
Review №47

Efficient with repairing my IPAD. Excellent customer service.

Jo
Review №48

Very pleased with my experience. Got my replacement car key for $500 cheaper than the local dealership quoted! Knowledgeable and helpful staff!

Th
Review №49

Had the battery in my IPhone 4S replaced last summer. When I got it home it continously rebooted and wouldnt quit. I took it back to the store and got a lame excuse why it might be doing that and they offered no solution. I contacted Verizon and even they couldnt troubleshoot the problem because the phone kept rebooting. Verizon finally sent me a free replacement thank goodness. I have bought batteries from Batteries Plus with no issues. Would I let them work on my IPhone? No way!

Pa
Review №50

The employees at the Cleveland T. N store are very customer oriented group.

Ra
Review №51

Quick friendly service! Knowledgeable clerks.

Br
Review №52

Matthew was very nice and funny. He went over and beyond what he had to do to help me. Thank you. And hold that thought!

Ju
Review №53

Matthew was wonderful to work with for my iPhone 6S screen repair after I dropped it off the deck! I made an appointment online and appreciated the $10 coupon. Thanks Batteries Plus!

Su
Review №54

Batteries Plus Bulbs (Craig) exceeded my expectations for excellent customer service! Not only did they salvage my camera from leaky batteries it was completed with wonderful professionalism and a customer pleasing demeanor. I will shop this store again!

ca
Review №55

I feel like the people working there will tell you anything just to make the sale. I was assured my phone would be fixed by Monday. The battery didnt even come in till the next day, then they assured me they would call me when it was done and they didnt. I wouldnt go back or recommend them.

Wa
Review №56

Very helpful! My mother-in-law got the wrong batterys online and they exchanged them with no problem.

Sc
Review №57

Great customer service and reasonable prices!

sh
Review №58

Matthew and Gregg at the Cleveland, TN were both beyond helpful! I was very impressed with their customer service. Thanks for going above and beyond!

Jo
Review №59

Quick and easy. Very polite and professional staff. Will definitely keep this in mind for future needs.

Ma
Review №60

All the staff are great! Very knowledgeable and go out of there way to solve your problems.

Ch
Review №61

Good place to shop for hard to find items such as batteries of all types,

Er
Review №62

Nothing but AWESOMENESS!!I unfortunately dropped my Galaxy Samsung S6 into the toilet ( after flushing semi-clean water) and the phone shut off, would not restart. A day later my wife took it and put it outside on the porch on a hot sunny day, after several hours it began to breath life and turned on but the battery would not maintain a full charge. I ran several internal checks on the phone and everything checked OK. We decided to take it to the Batteries Plus in Cleveland, Tennessee. The process was very easy as I scheduled my appointment online, saved 10%, and was greeted by a young man in his early 20s Welcome to Batteries Plus, how can I help you? I came to get my battery on my phone replaced and made an appointment online. Welcome Eric that you for coming in can I see your phone. The phone showing no sign of damage or fogged screen and working at the time was handed over to the young man. I explained to him the circumstances what brought me to his store. At first he was a little hesitant to replace the battery, understandably due to it being submerged. I told him that the phone internal test checked OK and I would not hold Batteries Plus responsible if the pone could not be fixed with a new battery and they would not be responsible for any damages to the phone if it did not work properly after the battery was replaced. The clerk said he would replace it and told me it would take about an hour and a half. He explained he was meticulous on his work and wanted it to look perfect. We went out to do some other shopping and came back at the stated time and the repairs wee not quit complete, understandably due to the fact we made our appointment 1 1/2 hours prior to the store closing. The young man asked if we could come back tomorrow and he would have it dome. We agreed and came back the next day to pick up the phone. The phone was PERFECT and I had not had any problems with it since, it has been over three weeks. The bottom line is this, the store clerk really did not have to spend the time and could have refused to replace the submerged phone battery, but he didnt. He greeted me and my family with the kind of greeting they you really no loner find in stores. He was very friendly and helpful. I cannot remember the clerks name but the store was located at :615 Paul Huff Parkway, Cleveland, TN 37312This is the kind of service that needs to be in management and I hope Battery Plus treats their employees well because this guy is a keeper. Thank you.

ri
Review №63

GREAT PEOPLE TO DEAL WITH HAD WHAT I WANTED WAITING ON ME WHEN I GOT TO THE STORE

La
Review №64

Awful warranty work! Takes 3 hours to diagnose two month old battery that won’t start vehicle! Stay away!

Ch
Review №65

Excellent and friendly staff! Had exactly what I needed.

Mo
Review №66

Great experience. And Matthew was awesome. Speedy time as well

an
Review №67

Ample supply and great staff

Am
Review №68

Ike was very helpful. Getting a new charger and batteries for my daughters jazzy chair.

Pa
Review №69

Surprisingly well equipped store, prices seemed high going in but turned out to be competitive, and they often have specials, especially on light bulbs and batteries like AA and AAA.

Sh
Review №70

Clean store, well stocked, highly overpriced with condescending employees. Counter person too a very nasty tone explaining battery manufacturer differences to someone who probably understands sealed lead acid batteries better than he does, as such would not recommend, find another batteries plus location or shop online.

Ke
Review №71

Ordered battery for my harley online to save 10% and 10 mins later I was at store picking it up and putting it on my scooter. Easy transaction and the guys there knew their stuff. Plan on buying my camper batteries there soon

Wa
Review №72

They had what I needed in stock and the transaction when well

st
Review №73

I went to this store today and was very impressed with the selection and customer service. The guy helping us was very friendly and gave me a great deal on a new battery for my phone. I wish I knew the guys name, but the receipt said username:JFRA.

PJ
Review №74

Mathew, Tim and Craig were great to help us with so much imformation. How nice to see someone going above and beyond.

Ma
Review №75

Matthew did a great job repairing my iPhone 6s Plus screen. I highly recommend their services.

De
Review №76

Expensive. Replaced my phone screen. Now my phone only works on speaker. Pain in the rear. Was working fine, not now

Ge
Review №77

They changed my Iphone battery in less than 15 minutes and had us on the way

DS
Review №78

Good service, quick response. Exactly what you like to see and experience!

Ja
Review №79

Went to purchase a cell phone battery and they wanted 70.00 dollars. Looked online and bought the EXACT SAME one for 9.00 dollars with free shipping!! Complete rip off!!

To
Review №80

Satisfied

Co
Review №81

Super easy & fast, the guy that installed my battery was friendly & knew what he was doing.

Mi
Review №82

Matthew is perfect.. he fixed my screen and my home button!! I recommend Batteries Plus for any phone repairs!!

Ma
Review №83

Matthew was super helpful in helping my mom get her iPhone 6s Plus screen repaired, and even stayed late to make sure it was fixed properly!

Co
Review №84

I ordered a Duracell car battery online and when I went to pick it up they gave me a Powertron brand battery. He said it has the same warranty and that they had the Duracell in stock but couldnt sell them until they sold the older Powertron batteries.

Pa
Review №85

Very friendly staff. Willing to give you great advice on their specialties.

Ro
Review №86

Matthew was super helpful and went above and beyond to accomodate me while my phone was being repaired.It really saved me a lot of time money and activation having the phone repaired instead of upgrading to a new one

EV
Review №87

Wonderful shop with a super helpful staff!

Ma
Review №88

Got my S5 phone repaired! Good as new! Great customer service! Thanks batteries plus!

Ja
Review №89

Greg was a great help, I got my streamlight cr123 batterys that he personally checked to see it they had any more in stock and they did, and to top it off we got Samsung pay to work at the register I will definitely be going back thanks for your help guys

Tr
Review №90

Very knowledgeable and great service!

Br
Review №91

This is my second phone to get fixed here. Great service and staff

Ja
Review №92

Reasonable priced, always able to find what I need without much difficulty.

Ma
Review №93

Matthew handled my battery replacement very well! Excellent service.

Te
Review №94

Service was fast workers were quite helpful and nice

Ta
Review №95

Matthew was Awesome! My phone looks brand new !!! Thankx guys

Mi
Review №96

Awesome, smart, friendly staff. Only place in town that had what I needed.

De
Review №97

Matthew was great help with the battery for my Samsung Galaxy S5.

Th
Review №98

Great Service and Staff.

Da
Review №99

The excellent customer service

Pa
Review №100

Exactly as ordered. Fit and works perfectly.

Information
12 Photos
100 Comments
4.5 Rating
  • Address:615 Paul Huff Parkway #101, Cleveland, TN 37312, United States
  • Site:https://batteriesplus.com/store-locator/tn/cleveland/batteries-plus-805?utm_source=gmb&utm_medium=local&utm_campaign=bpb&storecode=805
  • Phone:+1 423-790-7761
Categories
  • Car battery store
  • Battery store
  • Cell phone accessory store
  • Key duplication service
  • Light bulb supplier
  • Lighting store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:Closed
  • Sunday:8AM–7PM
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