Always a pleasant experience at Publix. I go in the evenings to avoid crowds so every now and then theres low stock on some items, but its worth it not having to put up with all the people. The produce is good and I like all the vegetarian and vegan offerings. Placing your deli order online before you go is a game changer. Checkout is always quick and friendly. Bathrooms are clean. I wont grocery shop anywhere else in town.
Publix is always clean and the employees are so nice and very helpful. Also, the Deli has the best choice if soups and great fresh snacks.
Absolutely love shopping here. The produce is top notch. I also love that they help me load my groceries into my car. Such a great shopping experience 😊
Only place in town with FRESH seafood! Great atmosphere and staff is extremely friendly and helpful. Can be a little pricey but you get what you pay for.
This is the nicest Publix store I have ever been in. And my little niece said Aunt Kathy everybody in that store was very nice making sure you got what you needed. The nicest people Ive met in a grocery store in a long time. This is my second trip to your store as a traveling through this area. And I always make a point to make sure I stop here before going on the rest of my journey.
Mouse Creek is not my usual food shopping area. But I do love Publix.The one objection I have for this location is the lighting.The section for. Deli, flowers, veggies is so dimly lit. Are they trying to put customers asleep?
Good prices. Great staff.
Great help as per any Publix market theyre very helpful and helping you find anything you need and no doubt is the cleanest grocery store in town
I really enjoy shopping at Publix the employees go the extra mile to satisfy their customers. The employees are always friendly. Very clean store and high quality products
The pharmacist was very friendly and fast on task and very informative to my condition. It was the first time i had use them before.i think there will be more prescription filled there.It was like I was the only one that mattered. She was helping other customers to the same way .It was like I went back in time 50 years ago when pharmacist were like doctors helping anyway they can. Carring for there patients THANK YOU PUBLIX for offering a pharmacy to be able to have this kind of experience.
They didnt have enough cashiers and self check out was overloaded. I put my ice cream back in the freezer and left my buggy of stuff behind. Too many companies playing the not enough staffing Covid card as an excuse to run skeleton crews.
This is the most convenient grocery store and pharmacy in Cleveland...best staff and always helpful and well stocked...their deli is second to none w/Boarshead meats and cheese...but its the employees and their friendly and helpful attitude that places this store above every other grocery store in Cleveland...its always a pleasure to shop at Publix 🙂🙂🙂
Great store..very clean and the store staff extremely nice always say hi and ask if need help with anything
Very well organized and well kept grocery store best subs in my opinion at deli with boars head lunch meat
Pharmacy quickly filled my prescription, helped me understand the dosage and were very helpful!
Shelves were well stocked and the store was clean. They have a lot of grocery options and thier prices are reasonable. The workers were friendly and helpful and I did not have a long wait in the checkout line.
Love there subs. Lady who made my subs very nice.
This store is great. I love the set up and employees are so nice
Publix is great . Always well stocked, clean, pleasant smell . The publix people are exceptionally nice, friendly and helpful.
Lots of vegan options. Beyond. Impressive. Incogmeato. Fresh produce. Grains. And wow the amount of dairy substitutes. Just wish they had a vegan pepperoni lol
Ordered a ham cheese roll up tray. Was perfect for after school practice!!
This Publix has the best customer service. The store is always clean. My favorite grocery store by far!
Love this store. Love the associates. Love!
There is always great quality food and fantastic customer service. We are always pleased to shop here.
Tied with Aldi for best grocery store in Cleveland. Always friendly staff. The pharmacy is great as well. You need to try Heath bar cookies from the bakery section.
The bakery department: I ordered a cake for a baby shower on Wednesday to be picked up at 10am on Saturday morning. I arrived at 10:20 to find out that they hadn’t begun to make my cake yet. At 11:35 they handed me a cake that vaguely resembled the cake I ordered. When I asked what the problem was I was told they were under staffed even though I counted 5 different people running about in the bakery. The excuse was they make the cakes the day they are to be picked up. So, if you want a special cake made at Publix and want it to be ready when you need it then tell them you’ll pick it up the day before..... or risk being late to the event the cake is for like I was.
Great food. and they really. help. you find. things
Incompetent deli and bakery. Gave food poisoning to a family member and failed to make a birthday cake when they were given 5 days notice. They lost the receipt and acted like everything was an oopsie when I came to pick up the cake. Unacceptable
Wonderful grocery store. Well stocked
Clean. Nice workers. Great store
Was able to find what I needed, great selection, the prices are ok, and self checkout was easy!
Better shopping experience than you will find in Walmart or Food city. That said, you pay 4% to 8% more for the shopping experience.
Wish they had more organic produce, but it’s pretty much the only reliable source in central East Tennessee.
Seriously! This publix has the best staff. They are always so friendly and helpful. They usually have what Im looking for too
Always a fantastic experience, I always have to stop by the deli for a sub. Counting down until the cranberry turkey comes back.
The store is so clean.. Very well stocked. Awesome clerks and management...
They are so very nice. Someone always asks if I need something and they thank you for shopping here.
Always clean and Always helpful. My favorite place to buy groceries or carry out catering
Best food in Chat & Cleveland! Best catfish you will ever eat!
Great store,clean, very friendly staff and they have real people checking you out.
Publix is consistently God on all important poinrs: clean, good quality foods, good prices, eager to please staff!
Clean and personal were very helpful and so nice. Shopping is easy
Always fresh food love the deli and pre made meals in the meat department. Staff is always amazing here
Theyre pharmacy is really good I made it my only pharmacy
Always friendly. Good selection of organic vegetables and meat.
We have one of the best Publix. Thanks to all who work there.
Super clean, extremely courteous and very friendly staff to help you with every need you may inquire about, could have asked for a better supermarket. If youve not been by this local Publix, please give it a try.
Need to take lesson from Krogers and have better sales lol🤣🤣🤣
Great grocery store. They do a great job with online and curbside pickup orders. Staff is good with COVID precautions also.
Great store, always clean and the employees are always friendly. The pharmacy staff is the best in Cleveland.
Always a great place to shop. Customer service is also great.
Not sure what has happen to this store, steaks are tough and over priced, bakery sweets dont look as fresh anymore :(
I always forget until I go into Publix that I dont like the store the prices are way too high
I enjoy shopping here. The selection is wonderful, the store is very clean and the staff is friendly. Worth the 30 minute drive.
Great service items were easy to find the store was not to busy during rush hour
Great deli and super clean as always
Always have the freshest produce.
I love Publix and today I met Sonon in the deli what a delight, best sandwich maker ever, and so very friendly.
Clean store. The bakery department was fantastic, and the cake was amazing!
I love Publix in general but I had my best experience at a Publix BY FAR, at this one. I’m up on a trip from FL at a Publix in Cleveland TN, of all places, just trying to get a simple staple of South-Eastern states, the holy chicken tender pub sub.Lo and behold on this day I would have the great fortune to meet the one and only Clay behind the deli counter. This man has changed my pub sub life. I’m a simple man chicken tenders with a bit of lettuce and some jalapeños but most important of all, the bun smothered with honey mustard. Hold there a second my friends because today... all of that would change.Get this..Drum roll please...Clay has changed the game....CHICKEN TENDERS TOSSED IN A BAG WITH THE HONEY MUSTARD.I know it doesn’t sound like a lot, but to me, it’s a freaking game changer.Of all the chicken tender pub subs I’ve eaten in my life... this one was, by far, THE BEST.So with that...I call for:CLAY FOR PUBLIX EMPLOYEE OF THE YEAR (not just his store, all the stores!)On a serious end note, Publix’s slogan is as accurate as it can be, it is truly a pleasure to shop here. But no experience in any Publix I’ve ever shopped in has been matched by the one had today.Thanks Clay, The sub was banging!
Great products and staff is always top notch.
Ordered sub sandwiches from the deli and one of the workers leaned in over my order without a mask on to look at something and coughed in the process. The other worker countinued trying to finish the order without remaking the food. It was disgusting.
Another great Publix. Great variety, clean, and wonderful staff.
Always neat and clean, friendly staff, fresh produce and meat! 10 out of 10!!
Best place for organic stuff and the only place I really found a kombucha
Always have everything I need. Great quality items!!
Minimal aisle blockers. Store is very clean and associates are so friendly and helpful.
Friendly and helpful associates. Love shopping here.
Friendly staff. Well stocked
I just love the variety of fruit and vegetables. And hard to find meats and frozen food
Good chance I will no longer use their shopper service. I was missing a few items that I paid for and other questionable practices I noticed with produce I received.
Always fresh produce, customer service is exceptional!
As always, staff was great, produce was delicious, and store was spotless.
Very helpful. If you have the app you can click on the weekly sales you want and coupons you want to use and then it gives you a list with locations of the items youve chosen. Easy and very useful. The employees there are super nice.
One stop shopping this week. Publix had everything I wanted on sale.
The store was very clean and neat
Helped with a wedding order, arrived early and the food was fresh and ready for pick up
Love the floral dept and western union is the bomb
I was easily able to find everything I needed and the workers were kind.
Friendly staff, fast checkout, best deli in Cleveland. Always clean and well stocked AAA+++
They have amazing foods here .if your celiacs they have gluten free cakes and desserts .great sushi and meats .fresh veggies ect. Very many choices to choice from
This store is super clean with a wide variety. Prices are fairly competitive, for the customer service expected from Publix. I was very displeased with my customer service. I needed help locating an item and was pointed in the general direction of it. I also had to bag my own groceries. I was not happy about that. I was unable to watch what was being rung in because I was bagging my own groceries.
Always my favorite grocery store to shop, A-MAZING customer service and best selection if youre looking for organic and healthier selections like I usually am 😊
Love this store!! The people are wonderful, the food is fresh, its amazing!!
Clean store and restrooms some things were pricey but many things were reasonable.
Awesome place. So many brands!
Great selection of foods not food in your ordinary food stoes
Always have the greatest fresh produce
Clean store but more expensive than any other Grocery store in Cleveland.....besides Food Lion.
I wish I could give a negative review for the bakery. My son & his wife ordered their wedding cake from here months in advance. Wedding day came. Cake was to be delivered. Publix put wrong date, venue & name. When Publix was called when delivery time had passed they said they would put something together and have it there at 4:30 which was 30 minutes before wedding. No cake at that time. 15 minutes before wedding still no cake. When it was delivered it was exactly what they said it. It was something thrown together. It was NOTHING like they had ordered. It looked awful. When Bakery was confronted about it after the wedding, the assistant manager was very rude & said well you got a cake. No apologies whatsoever. I would advise to NEVER EVER order anything from PUBLIX BAKERY in Cleveland, TN.
Clean, well stocked and super friendly staff!
Publix offer top notch service and the stores are always clean. With a very friendly staff. There fruit is the best in the area. However only downfall is they are not the cheapest by far. And I will say there own line of food is as good as the other retailers.
Very nice place. Clean and safe to shop here.
Music to loud.Potato chips not price marked.
How is the nicest publix Ive ever been to in Tennessee mind blowin whats going on soflo our publix are dirty
I always love Publix and staff is always nice and helpful