Had a nail in my tired I needed fixed quick. Rob was polite and friendly and got me right in. His team worked quickly and got my tire back into shape. Would highly recommend to anyone looking for professionalism and quality. Will return for work when needed!

The service was very good and rob was very understanding of my problem yes I would go back the work was done in a timely manner thanks

I took my suv to Jim and team for a tire repair. Not only a were they efficient and professional, they are so kind and go and always extra mile! Jim was able to do an emissions test at the same time, and even found a spare battery for my key fob!! As a new mom with a newborn in tow, I was so grateful for the service and speed with which they got everything completed. I will come back here for all car maintenance items!

My brakes were acting funny so I took it in, they explained the problem on the same day and said they would have it ready by the next day which i think is pretty fast turn around (and they did it)! They also gave me a pretty good loaner car for the day which was great in terms of convenience. The price for repairs was on the high side according to me (just over 1k) but the problem is gone and Ive driven close to a 1000 miles on it already. Plus theres a 30000 mile warranty now! So definitely would go again since its quality work and Jim at the desk was really nice.

I caught a flat while downtown. Took my vehicle here to Rad Air trying to just get a patch on the tire. The mechanic told me they were not able to patch the tire, that I would need to get a new one ($170) and wait another 1hour 1/2. In addition, he said they couldnt get my lug nuts off w/o breaking them. Said I would have to get new ones at $10 ea. They broke 1 which I had to pay for. I told them to just put the spare on and id get tires on my side of town. They charged me $40 to put my spare on. Went to tire place on my side of town.. not only did they have No issues taking the lug nuts off, but they were also able to put a patch on my flat tire. My experience was bad here at Rad Air!

Great experience. Jim is so helpful and explains everything in great detail. He made the process very easy and had great communication through the entire process. Couldn’t recommend enough 👍🏻

For one, they are one of the few places in Cleveland that work on hybrid cars. Secondly, Jim was very professional, friendly and helpful. My car was diagnosed pretty quickly. I look forward to doing business again in the future!

I love this place! They are always able to help me with my urgent car problems with such a kind attitude even though they are swamped. The job is always of great quality and I trust them. Best mechanics in Cleveland.

Great service! Rob and his staff are true professionals.

I was in Cleveland for business when my car overheated. The road service company had it towed to RadAir. Jim and his shop did a great job in diagnosing the problems and completed the repair work more quickly expected. The charges were also more than reasonable. I highly recommend Rad Air.

A wonderful experience! Jim was so kind and accommodating on the phone especially with late night drop offs. Car was fixed in one day! Couldn’t of been happier with the service and people. Thank you Rad Air!

My family and I were in Cleveland on vacation from New York and the day before we were set to leave we noticed wobbling in the back tires. The next morning I took my car to RAD and explained the situation to Jim and that we were traveling with my two young grandchildren both under two and had hoped to get on the road that same day. Even though they were busy Jim said he would have the car checked out and get back to me in a few hours to let me know what was wrong. Within about an hour he called me to tell me the wobbling was a bad tire belt and what it would cost. Within a couple if hours we had two new back tires and on our way. I cannot thank Jim and the team at RAD enough for their help that day. Professional, friendly, courteous,, helpful...I highly recommend going to them for whatever you need. Thank you again Jim and RAD, our family made it safely back to New York as planned.

Jim and his crew went over the top with the service they provided for our car. I would highly recommend them for great service anytime !

We had a tire blow out due to road shrapnel. Jim was able to help us the same day for a fair price, and gave great advice. Excellent customer service great repair.

Provided estimate, thorough exam of a/c system. Very on time with completion. Really thoughtful to give me ride to/from nearby workplace. First time, very positive experience with Jim & crew, sure to return for other maintenance needs on older Dodge Caravan.

Jim is very up-front and honest. The level of communication he provided was something Ive never had with any other garage Ive used. Nice, professional, informative, helpful, Jim gives it to you straight.

I was hearing squeaky noises so I assumed it was the brakes. I called Radair and they instructed me on where to leave my car and keys. Texted me to let me know what was wrong with the car and the fixed my front brakes with no problem. I had an issue with my payment and they were so nice they waited until everything was corrected so I could make my payment. These are my new mechanics!!!

Jim provided great service. He was able to identify and diagnose our problem. He did a great job repairing the problem on our wheelchair van. More importantly, he provided exceptional customer service and followup. He made sure we knew when the repair work was completed and asked if we had any additional problems that he needed to repair. And in addition to that he gave us a loaner vehicle so that we would have transportation while repairs were being done. So if youre looking for a trustworthy mechanic make sure to give Jim a call. Youll be glad you did. We will definitely be using Rad Air again. Thanks a lot Jim, you did a great job.

It has been a pleasure (twice) to have my car serviced by Rad Air. Communication regarding procedural updates and cost were very helpful. Also, marketing pressure for unnecessary add-ons never occurred - much appreciated. The work was timely, precise, and reasonable. Rad Air has a very satisfied and definitely future customer. Thank you!

I had a great experience with RadAir! I’m newer to the city and had someone recommend them whenever i had car problems and they did not disappoint. Great prices, honest assessments and wonderful work done on my car. Will definitely be back with any car checks i will need.

This location is perfect if you work downtown. They are very efficient and get you in quickly. My battery was installed in an hour. Definitely try them out.

I had a good experience and the loner car helped tremendously. The service was fast and professional. The amount I paid matched up with all the other quotes and estimates, I didnt feel like they overcharged. Also they didnt pressure me into unnecessary work.

I came in for one of my cylinder’s not firing at all and the engine light blinking. They did a good job diagnosing and repairing. They had it ready by the end of the day, communicated clearly and professionally, and charged a reasonable price. A breath of fresh air these days, highly recommend.

Service was Fantastic. Got my Car Fixed in the with no Problems.

Jim was helpful, professional and quick to offer a loaner car. Will definitely use RadAir in the future

Very professional and courteous staff. Knowledgeable and informative about car care!

Needed an e check and they were able to do this last minute with no notice. Didn’t wait at all

Jim was amazing! Being away from home and having your car decide not to start is scary but he made the whole process easy and put my mind at ease! They even picked me up when I couldnt get a ride to the shop to get my car back! I cant say enough about the service!

Always a great experience - Jim and his crew are the best. In addition, they have fantastic loaner vehicles. Never any surprises, and always dependable and reliable service. I highly recommend them.

Always extremely convenient for anyone working downtown!

Brought my old 2003 Tacoma there a few times now as its gotten older. Whether I had an appointment or not they took it right in and got back to me with an estimate an hour or two later. Their communication is excellent and the service is efficient. Always friendly too. I dont know that theyre the cheapest but they are the best. You get want you pay for and you can trust them.

I like the professional service. I have two vehicles I take to Red Air. They are A1 with me.

Jim is very professional my car drives so much better I’ll recommend them to anybody

They do great work at an all right price.

Came to CLE from out of town and needed some emergency work done on my car. Jim and the good folks at Rad Air we’re not only able to squeeze me in but were also able to do the work at a reasonable price! Could not have asked for a better experience considering the circumstances. Thanks RadAir!

I’ve had quite a few repairs done by them over the years and always so professional and the get the work done fast. I will be continuing to go to them if I need any other services done.

Jim and the RadAir Team is always so professional and accommodating.

Jim was very friendly and professional they took care of my car in a timely fashion. No complaints just compliments. I would definitely recommend this place to anyone.

Good customer service just good service.

Ive been a customer of Rad Air since 2012 and have had a great experience with them overall. I own 3 Lexus LS models from 1999 and 2005. Before that a Toyota Avalon and have done at least 15K of business with Rad Air over the years. I work downtown and its very convenient to have a Rad Air right here in the area. I can bring them my car in the morning on my way to work and by the time Im off my vehicle is fixed and ready to go. I appreciate that. Jim, the manager at my Rad Air has worked closely with me over the years to keep my vehicles running smooth. He and his technicians are always professional and do great worm and that makes a huge difference for me. Im an avid car lover and my cars are very important to me. I wont just take them anywhere. I rely on the quality service that Rad Air provides, giving me the peace of mind I need when my vehicles need top quality service and attention. Great Job guys. 👍👍

I was VERY satisfied with the work done by Rad Air on my truck its driving great again and they were able to accomodate getting me in a loaner vehicle so I can make it back and forth to work until my truck was ready!! Highly recommended!!

Always efficient and professional. They have been willing to work with my extended warranty company multiple times which I know can be a massive headache, so it is much appreciated.

They explained the issue and breakdown of cost

Jim the service tech was great. However, price was not. Labor was 2/3 of my bill, $500 for some fairly routine service: tune up and fuel injection cleaning. Yikes! Thats a bit rich for me to become a regular customer here.

Huge thank you to Jim for working with me to get my BMWs suspension better than brand new and turned around faster than on schedule. Shoutouts to Randy for KILLING it with the suspension install. 10/10 RadAir is my new go-to for the 550i.

Rad-Air is a very professional group that does what they can to help you out. I just had my car in for an oil change and emissions test. They observed that the differential was leaking badly. I would have had Rad-Air do the repair on this but I found out it was covered under warranty. They most likely saved me more damage or being stranded if they hadnt found this for me.

I really like Rad Air... The prices are reasonable and Jim is a great guy. Very nice and polite. The only problem I have is when they do a diagnostic on my vehicle and charge $109.00 I wish they can also mention what other things are wrong with my car. I cant pay $109.00 every time I have a problem with my car. However I know that is their price and policy so I will have to either deal with it or take my business elsewhere. Again I really like Rad Air and will recommend my friends and family to take their car there...

Just needed my front headlight bulb replaced. Very nice and personable staff. Pricing was fair. Didnt pressure for any additional work and I appreciate that. Im new to the Cleveland area and I think Ive found my auto maintenance place!

Rad Air went above and beyond to accommodate an urgent and unexpected repair. Great service, quality, and price. Highly recommend!

Super fast, super professional, and super convenient. Great company.

Everything was done just right in a timely manner. Will definitely go here again.

They did a very good job, real professional .MADE MY OLD TRUCK NEW!110%

Jim and his staff is amazing... Every time I go there they resolve my issues with my car and I’ve never had to bring it back for the same problem. They’re honest, They won’t tell you to get Unnecessary work done just to get the money. Honestly they’re the only shop at this point that I trust to fix my car.

Very trustworthy service technicians. Most recently Jim repaired a problem not covered by warranty, but then also tried to save me money by suggesting that I ask for warranty coverage for another part of the repair that should be covered. He could have done the work himself and I wouldnt have known any better. That trustworthiness is invaluable.Another quality aspect of service is text pictures of damage/replacement. Super useful and informative.

Awesome customer service. Thank you. Ill be back soon

Went to them because the break light was on. Found out that my break pads had a lot more life in them than what my previous repair shop had suggested and the problem was the break lines that my previous repair shop had *repaired* a month earlier. They offered me a great price.

I’ve taken my vehicle several times and each time I was treated with great care and swift service when dropping my vehicle off in the morning before I head to my office. I greatly appreciate the extra tips when picking up my vehicle o. Things they noticed while working on my car. I’m a very satisfied customer.

I am very cautious about which repair shop services my car. I was very pleased with the service Rad Air provided. Their prices are very reasonable & great for my budget. Along with great customer service, I was met with kindness, consideration & professionalism throughout the experience. I was also impressed by the correspondence left in my car advising of the areas which had been sanitized. If you want great service at a fair price, please do not hesitate to call Jim. Rad Air will take care of you!

Had a clicking sound in my engine. Brought my Jeep over to Rad Air where Jim and his team diagnosed the issue and communicated it to me with a plan for repair within a day. The fix required the replacement of the 4 cam shafts in my engine along with other misc parts. Work was done within 4 days of dropping the car off. Also, Jim handled all of the paperwork with my warranty company so I didnt have to lift finger. Its been a few weeks and the car has been running great. Couldnt recommend Rad Air more for anyone living in the downtown area.

I can’t say enough about the amazing service I always receive when I come to RadAir. Jim is the best! He is always super nice and so very professional. My car is always ready on time. I’ve not had much luck in the past with mechanics but this business is very high on my list.

I didn’t know much about cars but my car had a couple of issues. Jim was very patient and cheerful, he explained everything and walked me through all the issues on my car. I got to learn a lot about cars and how I should take care of my car better in the future. The service was very quick. I am really grateful!

I found this place randomly because I was looking for a place that would do an e-check! They were wonderful, super flexible, fast and most importantly they did a great job! I recommend it!

This business was very good about communication so I was always aware of what was going on! They were always very professional and willing to answer all of my questions! I would highly recommend!

I had a good experience at Rad Air, cant say it was great because of one little confusion about the cabin Air filter in my car 🙃 mechanic wasnt able to install it ( l did it later myself ) . I think its something they need to learn more about it, but besides that the team is very professional, good quality, always on time, respectful. I definitely recommend this place and am going back 👍🏽

This was one of the most professional and helpful auto shop experiences I’ve had. I came in for a diagnostic and they provided a quote to fix as well. I ultimately fixed the issue myself this time, but their accurate diagnostic test ($125.00) was worth every dollar to pin point an issue I couldn’t discover on my own (partially failing ignition coil and wire set).Truly appreciate your help! They diagnosed and offer to fix within 1 day of drop off. They accurately identified the issue.

So glad I found this place! The manager Jim is upfront and I dont feel like I have ever been taken advantage of. Pricing is fair, shop is clean and professional, and loaners are available, which is a huge help. My vehicle has been completed on time and the same day. I highly recommend!!

I would like to indicate how pleased I was with the service that I have gotten to the degree that Ive come back again for more service the service was conducted on time efficient precise and once again I was very satisfied only wish that all of my auto service experiences were the same I will definitely continue to have my car serviced there

Highly recommended by AAA. GREAT CUSTOMER SERVICE they do great work. The Best in Cleveland they been a blessing to me. When something goes wrong with my car 🚗. Trust and Believe they always take Good Care of me. The A Team!

I TRUST RAD AIRHAVE USED THEM PERIODICALLY FOR A DECADETHEY GAVE ME LOANER CAR WHICH IS HANDYI HAD NO HEAT IN MY MY 1999 HONDA ACCORDALSO WHITE SMOKE WAS COMING FROM UNDER HOOD DUE TO BROKEN HOSESESTIMATE ON PHONE WAS 200,BUT REPAIR COST 311DUE TO FIXING OIL LEAK THAT RUINED HOSESDID GET AAA AND SENIOR DISCOUNTSTOM THE MANAGER AT HAMILTON AVE DOWNTOWN CLEVELAND LOCATIONHAD GREAT ATTITUDEWOULD GO AGAIN

I always feel like I am getting a fair shake from Jim. I am someone who is skeptical of repairman. I think he honestly considers who I am and what my needs are when he makes recommendations as well. Courteous, safe, thorough, he always impresses me with his honesty.

Very good service. Loved the ability to use a replacement car while waiting. The people were very friendly.

Hit a big curb moving pretty quickly, Jim was able to get me all fixed up and back on the road. Thanks again!

Friendly service. Jim took nice care of me when I had a flat. Put my mind at ease by putting on my spare and getting me a new tire the next day. Thank you, guys!

This service could not be beat. My best friend has taken her car them many times and spoke very highly of the guys here. After an unfortunate flat tire on my way to work, I called them up ungodly early before a holiday weekend and they answered an immediately provided me assistance. This location being downtown was so optimal. I drove my car to them and was able to walk back to work. Jim immediately knew who I was and asked what time I got off work so he could have the car ready in time, how amazing is that?? He called to let me know what they would be doing and the cost before proceeding which I appreciate, lately I feel like that happens less and less at my previous mechanic. When I picked my car up after a long chaotic day, Jim greeted me again, very friendly! He totalled me out and even gave me a bit of a discount to make the number even and a bag of Famous Amos cookies which is definitely the way to my heart. I appreciate all the work these men did, my new tire is on and for the price and the convenience I could not be happier. All of my future oil changes and any other work will be taken to them first. Jims customer service should be awarded!

The team always do solid work, good group there. Five straight years of service on my cars.

They repair cars with absolute skill and excellence. But they also know what is important-The person-the customer. You can notice their deliberate effort to truly serve you and make you feel comfortable as you wait for your car. We absolutely needs more and more of these- people who have recognized that our encounters with each other matter. Thank you to all of you at RadAir. Continue to spread the Love, peace and Joy. Letting each other know that WE ARE HERE.

Love this shop. They are close to work and accommodating of schedules. Always friendly and informative of the work they do. Finally, I love that they text to remind me when my oil change is due. One less thing, you know?

I love this place! I have an older car, so the visits are happening more often. Each time I’m in, I feel they are honest and never pressure me into a purchase. When comparing prices around town, they have always had the best price. They are a convenient location downtown that makes it easy to drop off my car in the morning, walk to work, and pick it up at the end of the day. No day without a car or time off work for fixes. Plus Jim, the manager, and the service crew are super nice. I have recommended them to other co-workers who have also had positive experience. Good work and people!

I always get great customer service from Jim and the Rad Air team here. ConvenientIConvenient location. I also dont know where else I can get a temp vehicle while they work on mine, no extra cost, except to put the gas back where it was, even if its just an oil change. I absolutely recommend Rad Air.

Jim and the staff went above and beyond to fit in a needed service before a road trip. I was impressed by their kind and courteous service. The lobby area is clean and comfortable, the people friendly, and the location very convenient for any who live / work downtown. I’ll be relying on Rad Air Complete Car Care for my auto care needs moving forward.

Was taken care of promptly and with all due professionalism, excellent experience thanks jim!

Saved me from a long tow truck ride back to Pittsburgh. Quick service.

Super professional and polite. Explained everything without “mansplaining”. I like that I can pay a small charge and get things evaluated and then make a game plan. Definitely would recommend.

My car died and luckily I was able to drop it off at the night drop off, without even calling prior. I called first thing in the morning and they were able to take care of the issue within only a few hours - Very accommodating and timely. Jim is the Manager and was professional and kept in contact with any updates. Will be returning in the future.

Rad Air is a 5-Star car care service center with exceptional customer service! I recently had my 2006 Camry in for service and inspection. I was thoroughly satisfied that all problem areas were identified and repaired after consulting with Jim the Service Manager. Jim is like a good friend providing great advice on car repairs. Outstanding quality, fast, and honest work at a fair price!

From the time I made the call to the time I picked up my vehicle, the staff at RadAir was professional and efficient. I was made aware of the problem and any other concerns in a timely manner. Ill definitely be using RadAir as my future mechanics as well as referring them to anybody in need of a professional mechanic

I made an appointment and drop of my car for oil change, tire rotation and fluid checks. After dropping off my car 45 minutes later I got a text with a detail report of my car, which was color coded for easy understanding as to what needed immediate attention. I also go a follow up text if I wish to correct an issue and the cost. I simply had to reply to get it taken care off. The whole process was so quick, easy and efficient. My only regret is not coming to this place sooner. I recommend RedAir to anyone looking for great auto service. Thank you Jim for great experience!

Jim was very helpful! I got my car towed to the location and was able to remain at work while they ran diagnostics and began the work same day. I was in need of a new battery. I did call before getting the tow to make sure they could at least take a look that day, and recommend any customer do that any place, especially if there is a time constraint on your end. They got it done so quickly and I was back up and running! I was able to pick it up the same afternoon and make it to my bridal appointment the next day. Very clean office and waiting area as well! Thanks!

Jim and the staff at Rad Air are the best! Jim is so very patient with me and very attentive to my needs. Its so difficult when you are trying to keep your vehicle in great running condition but its more satisfying to me that I trust Jim and Rad Air with my vehicle. I have a brother that is a mechanic but it is not always wise to go with a family discount when major work is needed, I will go with Jim first because of his integrity! Rad Air keep providing complete car care for us downtown folks!

The manager has great customer service on helping me with my problems on my truck an got thinhs fix for I was satisfied with the service an I will recommend raid air to any body

I had a great experience! They were able to get me in quickly to assess my car, and were friendly, professional, and got me back in my car in the same day. Highly recommend!

Jim was lovely to work with - great communication, good loaner vehicle, everything was fixed correctly the first time. I would def recommend and use them again.

Jim is always helpful and explains what is going on with my car and the best way to fix it. This shop is downtown which makes life easier for me as well I drop off my car and walk to the office

They do great work!

I had similar problems again after I picked my vehicle up from service and repair two weeks ago. I have an appointment scheduled next Tuesday August 18th to bring it back in. I will leave an updated on outcome. Have a Blessed Day.

These guys are great! They value honestly, quality, and safety. The manager was very thorough and helpful, if there was something I didnt understand, he took the time to explain every detail to me so I could make the best decision. I didnt know my car could drive as smooth as it does after they worked their magic. I highly recommend these guys. They also just began sending out these online links to your car inspection, so you can see all the aspects of your car and what might need fixed, this is really awesome!

I was kindly greeted at Rad Air when I dropped off my car for service. The downtown location was very convenient. Rad Air kept me informed on the progress of my car service. More importantly, Rad Air did not try to scare and sell me services that I didnt need. My car was serviced with no problems. I found Rad Air prices to be reasonable and fair. I would recommend Rad Air.

Exceptional service; always willing to accommodate. My entire building takes their vehicles to this RadAir location because it’s so convenient and they are so professional.

Jim completely took care of me when I was in a bind. The loaner car allowed me to make money while repairs were bring made. It wasnt cheap, but it was reasonable under the circumstances. Jim is an excellent Front Desk person. Not easily flustered and deals with stressful situations like theres nothing to it. Most other Point of Customer Communication reps could learn a thing or 2 from him. Always answers the phone....Huge plus in todays day and age. Also I am mechanical and work on everything. Jim sent me a video of the issue which put me in the cockpit and allowed me to make an educated decisive call on the path to proceed.

Willing to go back another time