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Rooms To Go Furniture Store - Clermont
Caju Rd, Clermont, FL 34711, United States
Comments
Mi
Review β„–1

My experience here today was great, impeccable attention from Jasmin, she showed me all the options they had available in mattresses, she explained everything very well until I could make my decision and make a very successful purchase of what I was looking for. thank you thank you very much. I highly recommend this store ... although Jasmin does not have Aladdin and a genius πŸ˜‚, I can say that she has a great smile and professionalism to serve the customer!!!

MA
Review β„–2

This store was able to deliver my furniture earlier than expected date of arrival. Unheard of these days, outstanding staff working on your behalf… Pleasant experience all the way…Go there for an awesome furniture selection with a caring touch…

na
Review β„–3

We had a fabulous experience at the RoomsTo Go Clermont store. Our Sale person was Eddie. Eddie took the time to work with us not once but twice. He was great knew his products and spoke clearly so we would understand every detail. He also brought his Manager over to talk with us as well.Team work make the dream work. Wonderful store would not shop anywhere else.Thank you Eddie for your time and patience.

Pa
Review β„–4

Trudy Moore was our sales associateThe first time we met here she found the perfect chair for meWe loved the chair so much we bought 2Then 2 days later we went back to the Rooms to Go store in Clermont, Florida and asked for Trudy right awayThere she was with her beautiful smile and her warm helpful personalityMy husband told her what we were looking forA new bedroom set with drawers underneath and our adjustable bedShe found a few different models and was very patient with what we really wantedShe was very kind and helpfulWe loved working with TrudyShe puts her heart and soul into making the customers happy and very attentive to what the clientele really wantTrudy is awesomeRooms to Go are lucky to have Trudy on their team

Tr
Review β„–5

My experience today at Rooms to go was great!! We had 2 people that helped us. We knew what we wanted already and Paul was a great help on helping us find our bedroom set that we wanted.As we were leaving we step over to the children’s section and found a beautiful desk and a chair for our office. Jasmine was also a great help. Thank you both so much on helping us make our purchase for our home.

To
Review β„–6

Upon entering Rooms To Go, we were politely approached by Trudie, who asked if she could help us. We conveyed what we were looking for, and she went to work! She was courteous, friendly but professional, and she closed the deal!! Next time we’ll be looking for her to work with us again!!

Sh
Review β„–7

The total experience was completely awesome! The sales representative was knowledgeable, professional, and very personable. The manager provided exceptional customer service. I absolutely love my furniture and decor from Rooms To Go! They helped to make our house a home!

Re
Review β„–8

Lots of verity, great quality in merchandise and affordable prices. My sales consultant Teresa Carr was extremely helpful in every way. Thanks so much

Je
Review β„–9

We were shopping for some furniture we needed to complete our newly purchased home. The challenge was finding furniture that was in stock. We worked with our salesman, Joe. Joe was very knowledgeable of the various offerings, as well as the accounting system to determine availability.I’m happy to report, that with Joe’s help, we were able to complete our shopping list with all items arriving by November 15, in time for our Thanksgiving family get together.We highly recommend Rooms To Go for all your furniture needs.

Th
Review β„–10

This is the most incredible store to shop at! Every time I enter the building I am greeted with warm smiles and a high level of professionalism. They have the best attitude and lots of product can be found much quicker at Rooms to Go. I am moving and will no longer be able to shop there, I will miss this store tremendously!Theresa S

Ar
Review β„–11

Paul was extremely helpful! We value his expertise! It was a great experience and we are looking forward to our new sofa.

To
Review β„–12

Very happy with our purchase. Salesman very knowledgable about product and warranty.

Da
Review β„–13

Excellent customer service! Rose was great. Very attentive to what we wanted, walked us around to find styles that we liked, and made the whole check-out process very smooth. We were pleasantly surprised on delivery dates being much sooner than we expected. Overall, wonderful experience and we can’t wait to get our new furniture.

Ch
Review β„–14

I like the store has a wide variety of furniture to meet your needs. The store is clean and inviting. However I dont like how the sales people follow you around and hover over you. I do get that of course if you need help you could ask for it. When people are paid commissions it always makes me feel they are working in thier best interests instead of mine. Its not that I dont like people but I dont like people asking me a ton of questions drives me nuts. My experience.

Ti
Review β„–15

Teresa Carr is a wonderful salesperson. She is kind and patient, full of knowledge. She did a great job and taking care of myself and my elderly mother. I will definitely shop here again! Thank you Teresa

Ji
Review β„–16

Paul was super helpful and found us whenever we needed assistance or had questions. Application process and checkout was extremely swift and easy! Highly recommend

de
Review β„–17

Jack is the most patient salesperson ever. What a nice guy. A pleasure to do business with. If you go to the Clermont store, you would be lucky to get Jack to help you. Im sure everyone is great as they all greeted me very warmly but Jack goes above & beyond

Je
Review β„–18

Eddie was a wonderful sales associate to work with. He was kind, patient, very Knowledgeable and he took time to show me about the showroom until I found exactly what I was looking for.I will definitely be purchasing from RTG again for all our furniture needs!! Thanks Eddie!!!

Sh
Review β„–19

Trudy is outstanding!!! She made sure to deliver exactly what we asked for. If you want excellent service ask for her!!! She won’t let you down!

Ra
Review β„–20

I recently visited Rooms to Go Clermont location looking for a couch to purchase. Paul immediately approached me to see if I needed assistance and directed me to take a look around and to take my time. He visited me frequently as I ventured around the store attempting to make sense of how the furniture would fit into a living room I have not yet seen in person. He was the most accommodating and gracious salesman I have ever encountered. He was patient, honest, and most of all did not make me feel obligated at all. He attempted to help me by taking measurements, bringing me paper and pen to draw out a sketch, and brought me samples of colors after learning how picky I am! He made my experience at Rooms to Go such a pleasure! I will be returning to buy more from him in the very near future.

An
Review β„–21

I was extremely impressed with my sales representative Trudy Moore, she was pleasant and knowledgeable about the products she was showing. She helped with my decision to purchase a certain type of chair that would fit with my furniture pattern.Thank you Trudy for your patience . I truly appreciate you.

Bi
Review β„–22

Nice store salespeople are great. Walk around your leisure with no bother until you need help.

Do
Review β„–23

If you want to be treated like family, ask for Trudy. I had just come from another furniture store and I was not pleased. I approached Trudy and she was so nice and helpful. I was extremely satisfied with her professionalism and service. I will ONLY shop with her from now on!! Thanks Trudy!!

Ch
Review β„–24

My wife and I bought a coach and love seat. Both had 2 recliners in them. We paid for the full extended warranty. 5 months after we got it the leather all started peeling and the recliner button broke.(so no recliner) one would think since we paid alot for the extended warranty all I would have to do is call them and they should send someone out.WRONGThey tell me I had to come into the store. They told me that the color is not available any longer. I had to pick out a new color AND LOVE SEAT. THEN THEY TOLD ME IT COST ME $1250+/- AND I HAD TO WAIT 6 MONTHS FOR DELIVERY... NEVER AGAIN!

Mi
Review β„–25

Best experience! Icyline helped my husband and I find a bed and mattress set. She was very patient with us while we made our decision. After delivery, the foundation was much too high. One phone call and it was picked up and a new one delivered with no hassles at all. I’m giving 5 stars because this store has wonderful customer service and the people are very nice. A rare combination nowadays. Thank you, Icyline for your help! We will definitely return to purchase more.

Is
Review β„–26

Purchased a couch, dining collection, and TV console from them. Absolutely love it. Travis and Maria Rosa did an amazing job. The sales associates weren’t overbearing either! Great location and product!

Ad
Review β„–27

We worked with Eddie last night, and he was a huge help. He gave us space when we needed to talk, and made a couple suggestions that ended up working for us. We went back in this morning to complete the purchase. Overall great experience

Zo
Review β„–28

My husband and I had been shopping for a couch for months. Our first choice was rooms to go, and we visited the Millenia location - HORRIBLE experience. When we walked into the Claremont location we were greeted by Trudy, and instantly she began showing us what we asked for, and suggested styles that fit our needs AND our wants. We were so lucky to have Trudy help us find the perfect solution, she was patient and truly LISTENED to what we needed - this is not a quality we had encountered in our two months of furniture shopping. THANK YOU Claremont rooms to go, and especially THANK YOU Trudy!!!! We will be back.

no
Review β„–29

Went in to purchase a mattress today. My sales lady (Teresa Carr) was very helpful and really listened to what I wanted. She also kept it in my budget. So a big thank you!

Da
Review β„–30

The place is nice. The salesperson was nice and not pushy. Delivery is where it went south. Salesperson asked if we needed help putting the beds together, we said no just need it delivered and put into the rooms. Spent over $8k and upon delivery I was told we only have doorstep delivery and if I wanted then to carry the dressers into the rooms upstairs, itll be $300 on the spot. I said no and as they brought in all of the furniture, one of the delivery drivers was taunting my wife while I was in the other room working and laughing saying good luck about moving the items up the stairs. Ive purchased lots of furniture and bedroom sets from other stores in other states and Ive never had this kind of experience at delivery. Luckily the cable guys from Summit offered to help carry the dressers with me the next day so the wife wouldnt get hurt. I wont ever be shopping from this place and I warn others to be careful with the 49.99 delivery charge youre sold if you dont need help putting furniture together (because everything is already together but beds).

Jh
Review β„–31

I dont normally include specific names when writing a review but I have to say Paul provided me with an excellent shopping experience. I appreciate the space he gave me to shop while also so checking in at the appropriate times. I like the fact that when we came back the next day, he remembered us and what we wanted. I will definitely go back for future purchases.

Ju
Review β„–32

Great experience!!! We were able to find the perfect sofa and dining room table. Charles was a great help! Very happy!

Ey
Review β„–33

I really like the huge windows on two sides of the building. Lets in so much natural light so you can tell the true colors of the furniture. S great selection of furniture for every room of your home. Fantastic prices which may be the result of a sale going on. Friendly staff.

Lu
Review β„–34

The seller treated me kindly and has excellent customer service. He explains in detail and I managed to buy my sectional sofa and dining set with patience. I recommend it 100% to Henry.

Ca
Review β„–35

We had the most amazing experience. My husband and I were in the market for new living room furniture. Our most dreaded part is always the sales people. Our gal Maria was outstanding. She greeted us but gave us our space and then checked back and helped answer our questions and then guided us through the process of buying our new set. NO PRESSURE is was amazing. We are so excited and we would recommend her and Room to go. Thank you for making out time stress free

Da
Review β„–36

Travis was amazing! He helped us with all of our furniture needs! He walked us through all of our options. He was very professional and personable!-Charles & Odette

Jo
Review β„–37

They have everything you need there at a decent price …… service is outstanding

Na
Review β„–38

Joe was great! Gave us space to look around and checked in on occasion to see if we were still doing okay. When we were ready and realized my first choice wouldnt be available for a few months he was happy to show me other options and reminded me to only choose what i felt i would really love so there was absolutely no pressure. Overall it was a really great experience.

HE
Review β„–39

Rose P. was amazing! We went to R2G completely clueless about mattresses and she thoroughly explained how to select the best for for is with our needs. She was patient, kind, and very knowledgeable. We ended up finding the perfect mattress for our budget! Thank you so much Rose and R2G! We are really looking forward to finally getting a good nights sleep, thanks to you!

Je
Review β„–40

This place is great and priced well all the sales men were very helpful didn’t feel like I was being watched. The reason for my low score was because I wasn’t told about the protection plan and had I’ve know about it I would have declined now I’m stuck paying $500 more for a service that sucks. Next time be more upfront with your customers.

Ze
Review β„–41

Trudy Moore was all that and a bag of chips. In a world where most people are about results Trudy was about building a relationship and results will follow. Which that is why she earned my business today when I had zero intentions of spending a dime.

Di
Review β„–42

You need to see Charles! He is not a pushy sales man. He actually educated us about getting a bed adjuster which we didn’t know we needed πŸ€¦β€β™€οΈ He was very accommodating and friendly best furniture shopping experience.

Ad
Review β„–43

Henry provided excellent customer service and he went above and beyond to help me find all the items I was looking for. He was very informative and made it easy to complete the purchase.

Er
Review β„–44

First time at Rooms To Go and Demi was a pleasure to deal with. No pressure at all. Look forward to receiving our new furniture and more purchases in the future.

Ru
Review β„–45

Purchased a living room set today at Rooms to Go in Clermont. Phenomenal experience thanks to Eddie Velazquez. Excellent, professional service by Mr. Velazquez, and because of the level of service he provided we made a purchase when initially we were just browsing. Phenomenal service.

Em
Review β„–46

Demi helped my husband and me find the perfect dining set and accent chair about a month ago. We came back today in search of a sectional couch. Luckily, Demi was there to help us out again! She is so friendly, patient, and knowledgeable in finding the perfect furniture for us. We ended up choosing a beautiful sectional together. The manager, Cynthia, even introduced herself and helped confirm our order for delivery. This place is my favorite furniture store ever. Thank you so much Demi!

Bo
Review β„–47

Just came in to look for a new sectional. Still in the browsing process but Travis was amazing at helping with any question I had as I needed a small sectional. Cant wait to co.e make the purchase!

Er
Review β„–48

Nice experience. Maria was very helpful. She checks on you from time to time and doesnt follow you around.

su
Review β„–49

Teresa is wonderful. No pressure; let us look and offered assistance when we needed it. The options at Room To Go are exceptional. We came for a dining set and left with a dining set, full living room, and entertainment center with electric fire place.Quality furniture at great prices.

Vi
Review β„–50

My preferred store to buy home stuff. Beautiful living rooms, dining rooms, bedrooms and more with affordable prices. Good thing is that they give you the opportunity to pay in installments and no interest until 2021 (right now).

Ke
Review β„–51

Pressure free environment,but can use some new quality products...mose built poor and sell for more

St
Review β„–52

Just moved and went here for some new things. Jack was amazing! He coordinated everything we wanted and the Ottoman I found on wayfair, he found it there for a cheaper price!! Great experience and will be going back!

Er
Review β„–53

This place is great.eddie was super sales person.we will be back to buy more furnture from eddie.

Di
Review β„–54

Maria Rosa was excellent. No pressure, pleasant and answered all questions. She was a true delight to work with. I would give her a 10 plus.

Ma
Review β„–55

Rose was a great saleswoman.There is a big variety of leather sectional sofa with recliners. There are very few things in stock. You are going to have to wait to get your furniture. There were plenty of sales persons.

OM
Review β„–56

I’m on my 4th delivery for a living room set I purchased 3 months ago and paid $4500. My first delivery they damage the furniture but dragging it on the ground, my second delivery the driver and helper where unprofessional and rude, they dropped my living room chair on the ground which caused a large chip on the leg and the dust cover ripped, so I refused to the delivery so the driver and helper drove off without saying a word how unprofessional and poor guest services, my third delivery rooms to go wrapped everything in blankets so my set didn’t come in plastic, why would you wrap it on blankets how do I know it’s not used, how do I know it doesn’t have bugs or bed bugs so again I refused the order now I got another delivery attempt in August. Spoke to Matthew a supervisor so hopefully I can get great guest services and no damage furniture, oh I was never offer a discount for all my troubles. Go elsewhere Rooms to go is garage. They use a 3rd party for deliveries, no guest services, don’t resolve concerns and issues.

Tr
Review β„–57

We have furnished most of our home with Rooms To Go furniture. We love the section, service and financing options available. We had a couple issues with our sofa cushion and dining set and they were quick to respond and resolve.

Da
Review β„–58

Always have a great experience at rooms to go. And Henry has been very knowledgeable and helpful. We have now furnished our new home all in rooms to go!

Sa
Review β„–59

We had a lovely experience searching for the perfect motorized recliner for my mother. Charles was helpful, efficient and kind. It was like hitting the EASY button. Enjoyable.

Ta
Review β„–60

Paul at Rooms to Go Clermont was awesome. Enthusiastic and knew the merchandise. We also bought a desk and chair from the kids section and Hasnae was awesome as well. She took great care of us and was very personable.

Ci
Review β„–61

Great store aweful delivery s ok sometimes. Last time was good either time damaged product hoping they will still make good on the swap out of our sectional in Oct

Aa
Review β„–62

Had an excellent experience with Demi. She took the time to understand all of my needs, showed me great options, helped with measurements, and was not pushy. Also got a really great price for what I picked out. Highly recommend RTG.. and definitely ask for Demi!

Kr
Review β„–63

We had a great experience at this store! Teresa Carr was amazing and helped us find the perfect new sectional. We went to four other stores prior to this with no luck, but she made the entire process quick, easy, and stress-free.

Re
Review β„–64

Great Customer Service. Henry was super nice and knowledgeable in regards to the Rooms to Go furniture. I love Rooms to Go here in Clermont I always have a great experience when shopping here. Not to mention the furniture is nice and reasonably priced.

De
Review β„–65

Trudy is the best, so helpful. STAY AWAY FROM RTG ONLINE PURCHASES..service is HORRENDOUS, 45 minutes on hold..for Gods sake, hire people!!!

Ta
Review β„–66

I bought the Sofia Vergara furniture here.Mark B. is very helpful and friendly, always seems to be available to help! I have never had any major problems with shipping or furniture. Love this place!

Vi
Review β„–67

Our salesman was awesome. Very patient with us. Very informative. Very professional. Very knowledgeable. Very friendly. I would recommend Scott, AND, he is our go-to salesperson, at rooms to go .

Li
Review β„–68

Teresa was terrific! Found a mattress setup on sale that fit our budget and was beautiful and comfortable AND was in stock ready for delivery within 2 days!Love this store!!

Jo
Review β„–69

Henry was the salesman who had helped me, and he was fantastic!! Such a pleasure to work with! Very knowledgeable, and helpful!!

Je
Review β„–70

I recently made my third furniture purchase at this location and couldnt be happier with the level of customer service I have received each and every time. The sales team and customer care team have been exceptional. I had a minor issue with one piece of furniture that was resolved so easily and graciously. Thanks for being awesome! I love my furniture!

Ja
Review β„–71

Teresa was wonderful! She made the whole experience easy, and pleasant. She helped me get everything I needed. I will definitely be going back to see her for any of my furnishing and decor

Fa
Review β„–72

My shopping experience @ Rooms To Go was enhanced exponentially by Sales AssociateEddie Velazquez. He provided assistance from shopping to the final sales agreement.Eddie was very knowledgeable, efficient, patience, pleasant and extended excellent customer service.Eddie is truly an asset to the Rooms To Go Sales Team.

Gi
Review β„–73

Our salesperson was Eddie Velazquez, he was very attentive, very helpful, he was above and beyond…

Te
Review β„–74

Everything was beautiful. The presentation make you want to buy everything you need for your home even if it does not match your decor.

Ke
Review β„–75

Charles was a great salesperson. Not too pushy, checked in with us just a couple times, measured items in real-time, and rang up multiple options so we could see the pricing.

Je
Review β„–76

Fantastic experience with Teresa Carr today!! She was patient beyond belief and extremely knowledgeable about all the products we were looking in to. She really understood what the decorating approach we were striving for!! Highly recommend her!! We will be back to see her agai soon!!

J
Review β„–77

Great experience, I was greeted at the door by Travis as soon as I walked in and he asked if I needed help and I explained to him what I was looking for and he showed me the mattress I was asking about and let me try it out and then we went through all the frames and he was very polite and professional . Highly recommend this rooms to go and Travis for your furniture needs.

Li
Review β„–78

Beautiful showroom. I bought a Casper mattress and box spring set. Had a very good shopping experience! Love that place!❀

Sa
Review β„–79

The employees are very friendly and answer all your questions. recommended

Mi
Review β„–80

I went into the Clermont store looking for a specific item and the salesperson quickly showed me some options based on what I described. Found the chair I was looking for on the second try. She understood exactly what I wanted. Rest of the transaction was very quick and I was back on my way in less than an hour total. Can’t wait for my item to deliver!

ar
Review β„–81

Great customer service from Charles and the rest of the staff. I appreciated the clean environment as well.

Am
Review β„–82

Rosie was super friendly and patient with us. She helped us get exactly what we wanted. We will definitely shop there again.

Ka
Review β„–83

Travis was great. Personable and professional!

La
Review β„–84

The best store ever!!!! The manger Theresa assisted me with her awesome personality. She gave pointers on colors and different ideas to make my living room pop. Her customer service was amazing!!! I definitely recommend.

Ka
Review β„–85

I went to Room to go to purchase a bedroom set, my sale representative was Teresa, she did an amazing job. Her hospitality, smile and patience was phenomenal., I could not ask for a more exceptional service. Great job Teresa.

Sh
Review β„–86

Rosa was very helpful with our purchase! We appreciated that she did not hover over us while we shopped around, but was available to answer our questions and fulfill our order.

Br
Review β„–87

Awesome experience sales associate Teresa was wonderful... very friendly talked about our dogs.Not pushy at all we got to walk around take a look at things and when we were ready to ask a few questions she was more then helpful.

Me
Review β„–88

Our sales person Henry was amazing. I like to explore the store by myself without someone hovering over me and after introducing himself he left me alone until I was ready for help.

Au
Review β„–89

Super friendly sales people. Awesome selection and fast delivery. I love my new furniture

Wi
Review β„–90

Salesman Chris P made the whole experience very easy! He greeted me at the door and then let me look on my own for a while before finding me again in the store and helping me pick out the right table set for the furniture I was looking for. He was professional and helpful and I am very happy with my purchase.

Ay
Review β„–91

As with any customer service situation your experience is only as good as your representative. Eddie was super thorough, patient and kind. I was having issued with my credit card which was super embarrassing, but he stuck with me and was patient through it all without making me feel bad. Havent had my merchandise delivered yet. Will update after it arrives.

Ti
Review β„–92

Everyone is warm and friendly. Our sales guy, Paul is the best. Hes honest and knowledgeable. Thanks for another great experience!!

Am
Review β„–93

No pressure! Cannot tell you how refreshing that is. Chris was not your typical salesman. It was like hanging with our brother, on a super comfy sectional, who happens to know a lot about furniture and knows a guy to get you a sweet deal. Thanks Chris! It was a pleasure! We hate spending money...but we did, and we didnt feel a thing.

Ja
Review β„–94

Had an awesome experience with clermont rooms to go their attention to detail and customer service was superb. I would recommend this store to anyone. My representative was very personal with myself and my wife used our first names made us feel like family. If you get the chance to go in ask for Charles he was wonderful made our shopping experience unforgettable!

Ge
Review β„–95

It was a pleasure to work with Teresa at the Rooms to Go in Clermont. She was very knowledgeable and friendly. She knew exactly what we were looking for and made the whole process go smooth. I would highly recommend you ask for Teresa if you find yourselves at the Clermont location.

Ti
Review β„–96

This location has been so amazing to us! They are patient and knowledgeable and helpful. Definitely a pleasant experience with great furniture!! We will definitely be back!!

Sa
Review β„–97

Great service Henry was very friendly and helped me and my wife chose what we both wanted. He really took his time with us. Much appreciated.

La
Review β„–98

I purchased a dining table and upholstered chairs. The sales woman was knowledgeable and courteous. She offered all the extra protection plans and got me the earliest possible delivery date.

yv
Review β„–99

Great service!!! Quick in and out and Owen was amazing!!! Best Sales Associate !! Thanks Owen!

GR
Review β„–100

Teresa is highly effective. Our experience here is pleasant and efficient. Looking forward to our next purchase.

Information
100 Comments
3.9 Rating
  • Address:Caju Rd, Clermont, FL 34711, United States
  • Site:https://roomstogo.com/stores/clermont/clermont-store/112
  • Phone:+1 352-432-2958
Categories
  • Furniture store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
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