user
PostalAnnex+
2520 N McMullen Booth Rd B, Clearwater, FL 33761, United States
Appearance
PostalAnnex+
Comments
Sh
Review №1

This is the ONLY place I use for all of my business and personal shipping needs. Rishi pays careful attention to detail, making certain I have provided all of the proper information. He gives me all of the options for sending my items. He is always quick with helpful advice. Its so nice to have a local center with friendly service and an owner who really cares about his customers. I never feel rushed or stressed even when I come in with multiple packages and unsure of how best to ship them. Excellent service.

Ti
Review №2

As a former long time customers I would recommend never to use this business. We paid $734.00 to have our antique desk shipped to our daughter in DC and when it arrived it was completely destroyed. We filed a damage claim with Postal Annex and the shipper (Pilot Freight) who Postal Annex contracted with. Postal Annex is finger pointing at Pilot Freight on what happened as Pilot Freight has been non- responsive. The owner of Postal Annex Rishi has been deceitful through this entire bad experience. He tells us he will take care of us and not to worry as all we want at this point is our shipping charge of $734.00 returned and will eat the cost of our antique desk that was destroyed. If you do decide to use this business I would only buy stamps and have nothing shipped especially at Christmas time because if anything is destroyed, damaged, or lost you can count on Rishi not to resolve it and leave you high and dry. The owner comes across as a nice guy but make no mistake hes about making a quick buck. He showed tremendous excitement on shipping our desk when I inquired about if he knew any company he would recommend. He promised us and assured us he only used reputable shippers which was completely false. As a long time resident of the area Im making it my mission to let everyone I know in the area of the business practices that Postal Annex uses. Word of mouth sometimes is a powerful thing especially in the Safety Harbor - Countryside area. Dont use this business and dont ship anything of value with this company!!! If I could give 0 star rating I would. This was a $734.00 mistake along with having a family antique desk destroyed. Thanks Postal Annex! Ive also notified the Better Business Bureau of Postal Annex business practices. They will be looking into this and will be looking into other resolutions.

Na
Review №3

I was pleasantly surprised this week when I was looking for a solution to pack and ship two beautiful China sets that my mother in law has kept for years, as we’re moving her to Colombia due to delicate health conditions. Rishi, the general manager, was so attentive and dedicated packing every item... he was one of the angels I found this week, in one of the most challenging moments we’ve faced as a family. Thank you Rishi! You are a good soul.

Da
Review №4

This place closes at 5pm and I arrived at 5:15pm. No one around until a car parked next to me and asked if I need to send something FedEx. I said yes and he said he could help. It was the owner who had seen me walk up to the door.I am from the Chicago area and I promise you this would have never happened.Thank you very very much.

CF
Review №5

Rishi and Postal Annex are the definition of customer service!Run my business from my home office, but this team makes me feel like I have a shipping department. Very refreshing to work with people who put the customer first. Good job Rishi and team.

Br
Review №6

EVERY TIME I use this place something goes wrong.... it was delivered, it got lost, and now this is how it arrived to the person I mailed it to. SERIOUSLY!!! If I could give them negative stars I would.

li
Review №7

The customer service at Postal Annex is OUTSTANDING! I cannot say enough great things about the staff!

El
Review №8

Rishi is always a huge help. He can navigate any and every government forms, licensing, fingerprinting and more with precision and lightning efficiency. His location is a one stop shop for everything you need including beautiful hand made cards. Make this your go to location.Those frustrating errands are easy thanks to Rishi.

St
Review №9

Rishi always goes out of his way to help me, but recently, he went above and beyond. When my FedEx package went missing last week, Rishi spent many hours on the phone (after working hours, from his home, no less!) to be sure that it arrived safely. His personal, professional outreach is just one of the reasons that I go out of my way to do all of my shipping and notarizing with him.

Ka
Review №10

Best shipping store!!! The owner is very nice and always helps me find the best prices for international shipping! I will go out of my way to come here even though I don’t live close by!

Li
Review №11

Very easy process. Richard was informative and processed very quickly. Highly recommend. Easy to locate as well.

Jo
Review №12

I have had a mailbox at the Postal Annex for a few years now. Being in and out of there frequently, I can say the following;1. The place is always clean and well organized.2. I have never had a problem mailing or receiving a parcel.3. They have always done a good job packing what ever I needed to ship.4. Rishi, who operates the business, is always very helpful andprofessional. He is just a nice guy.5. Hours are good making doing business there convenient.I am very happy with their services and I am sure you will be too.

sr
Review №13

Very amazing service and really quality products. Its an amazing shop! Thank you!!!

ke
Review №14

Rishi runs a remarkable business.If you are in business or need a last minute card,gift,fax, scan, email, fingerprinting and so many other services- this is the place to go..You can even gift wrap there.Rishi is helpful and calm in “crunch time” business situations..he goes above and beyond for his customers.I came upon his business by chance and I’m so glad I did.Rishis Postal Annex is s great example of how a business should be ran.

G.
Review №15

Very easy to deal with. Professional and curtious. The owner is hands on, and very customer oriented. I recommend doing business here.

bu
Review №16

I cannot say enough good things about the folks at Postal Annex. I have never experienced customer service of this level anywhere else ! They bent over backward to help me ship my 14 cases ...at a holiday no less !!!!! You guys are the best ! Especially want to thank Rishi ..... his hard work and dedication to customer service was stellar !!!!

Le
Review №17

I absolutely recommend Postal Annex! The staff has always been very helpful (a special shout out to Rishi J!). They find the best prices and shipping option for you, help you pack items (you dont need to bring your own tape!), and just make things simple and easy. I avoid USPS as my service there has been awful but finding Postal Annex was truly a blessing, both for my personal and small business shipping needs. I dont know why anyone would choose to go somewhere else.

Be
Review №18

I have to pinch myself every single time I go into this store. Is it a dream?!! Rishi is the warmest, most professional, efficient, hard working, kind-hearted, GENEROUS human being on the planet. The store is run like a well-oiled machine--but with a smile! He is honest and ethical.There is nothing he wont do for you, including finding creative ways to keep costs down (way down, when possible--even if you dont ask--he has saved me a lot of money) and personally tracking your packages, filing a claim himself so you dont have to do it, meeting you at the curb or way out in the busy, crowded shopping center parking lot with a dolly (hes out there long before you get there if you call), etc. I have seen him deftly juggle a store full of six or eight customers alone, where everyone is happy. People go to this postal annex because of him. I would never go anywhere else.

To
Review №19

I go to Postal Annex to do all my mailings and returns as the service, friendliness of Rishi is oustanding. Besides all the mail services Postal Annex provides, they have some of the cutest little handmade jewelry there! Dont go to UPS store or anywhere else where you have to pay for everything from the tape, box and stuffing. Thanks Rishi and Postal Annex!

De
Review №20

The customer service at this Postal Annex is superior. Ive worked with Rishi now for quite some time and have received only quality and professional service....consistently. He gets 5 stars from me, easily.

ra
Review №21

I am completely satisfied with the service and care I receive from Postal Annex. I am always shipping important documents and they have never failed me. I call and they are right there for me. They are very kind and courteous. I thank you for being dependable. Keep up the good work.

Ne
Review №22

Best customer service. They aim to please and always look for the best and less expensive option found you. Service with a smile

Pe
Review №23

Have 2 mailboxes with them. Rishi and Jim always go out of there way for me. I recommend them to everyone I know that needs there type of services!

St
Review №24

Great Staff (Rishi and Jim are the BEST), they are so helpful and wonderful. They have amazing customer service skills. Will work with them anytime!

DE
Review №25

Friendly and excellent customer service every time I have used this store!

Jo
Review №26

Words cant express what Rishi and his team have meant for me and my family. We own a custom uniform company and logistics are always so important for our customers. We have counted on Rishis store to help grow our business exponentially. The customer service and professionalism that they always showcase is unmatched anywhere else. We are so happy to work with a local company that truly cares about the community and look forward to our daily trips to their store store. Thank you for helping us with everything you do and we cant wait to see what the future has in store. See you tomorrow!Best Regards,JonCEO- The Necktie Company

Vi
Review №27

I use Postal Annex for my business and personal needs. Im extremely busy and Rishi always makes sure Im in and out with great service! They have the lowest rates, and I can always trust my packages will be delivered in a timely manner. Highly recommend!!

Co
Review №28

My mother moved to an assisted living in Clearwater, we mailed several things back to Indiana and everything was great.Then she needed more care, so we had to move her entire apartment of belongings.I remembered how nice and caring the staff was here, so we loaded up all we could UPS and drove to see if they could help us. They were wonderful. They even came out to the mini van and loaded up all of the boxes and all the things that were still in bags. They boxed up precious items, pictures, breakables, clothes and many things. It was such a relief to have that all taken care of for us.It was all supposed to arrive on Monday in Indiana and it did! Everything was in perfect condition, nothing was broken! Amazing! All of moms keepsakes were intact. It was a difficult time for us, but they took a great burden off my shoulders that day. You can get anything you need there, not just shipping, we also got stamps once and every service you need is there for mailing and shipping. There are also some really fun things to look at and buy, such as cards. Thanks again for the great service you provide!

An
Review №29

The owner was so nice and helpful, best DHL international rates!!!! Package went out same day! Thank you so much :)

Va
Review №30

Amazing customer service. I caught them just as they were closing and he opened the shop especially for me to ship my package. Highly recommend.

Do
Review №31

After relocating to the area I needed to send some things to west coast and was not at all familiar with mailing services. I live in Clearwater and while at Publix I saw this store PostalAnnex so I stopped by and asked the owner what services they offer. Because I had to FedEx a letter I was hoping that this store offered this service. I was very impressed with the services that offer and one service they offer is Passport photos and Fedex services and the store is chock full of things you need around the house.Now I’ve been here a few more times and I enjoy coming here because the owner is friendly and knowledgeable about various rates and services that you may need. If you are ever in the area of the PostalAnnex stop by I’m sure you will be pleasantly surprised what they have to offer.

Da
Review №32

You get more that a P.O. box and shipping options, you get the finest service in the industry. The best place that Ive used for mailing and shipping ever!! Youll love it.

Ji
Review №33

Rishi is absolutely amazing. We have trusted him and postal annex to ship a lot of fragile personal and family artifacts to our extended family. Always the most professional and kind care. As a family, we would not trust anyone else to make sure that our packages arrive and arrive safely. Thank you for all that you do!

Review №34

Rishi and his teammate provided the type of customer service that you do NOT see anymore. In case you are wondering, your business services needs will always be met. NOTE: I will always by-pass going to USPS for the human (humane) interaction provided by Rishi and his team. Thank you so much for your diligence!!!!

Ba
Review №35

I used them not only for convenience but also for quick service. If something does happen they are on top of it and go the extra mile to make sure it gets straighten out. That is good service. I send my friends there too!

Co
Review №36

We have a few business and need shipping services frequently and often on short notice. We have been going to postal annex for several years and the main reason is the customer service level provided by Rishi. He has been very accommodating, fast, and pleasant to deal with. One day recently, he found out I had an airbill that needed to be out that evening and of course, i walked in just before close. He personally took the package to the drop for me to make sure it went out that evening. It would have cost me significantly if not delivered on time. We will always continue to use Rishi & Postal Annex for all of our shipping and packaging needs.

Va
Review №37

I work for a mobile Laboratory and I uses this location on a daily basis. Hands down, Rishi is the best ever!! Ive called him when I was running late, and he waited for me. Its VERY hard to fined quality customer service like that.

Li
Review №38

This is a great local business with multiple services. Unfortunately, I had been paying for a private mail box at a UPS store for 5 years. After I moved, I found this little gem tucked away at Northwood Plaza. The rates here were significantly lower, and manager, Rishi, offered a level of service above and beyond what I had expected based on my prior experiences with similar businesses. Not only were the rates for mailboxes lower, but also for fax, notary, extra keys - everything. But the best part about this business is the customer care and friendly, personal service. I will never go back to the UPS store again.

im
Review №39

The best places for shipping and packing i used to go to ups across the street and would charge so much then i want to postannex and this young man Rishi was nice and he worked out so good and saved me the money it was less then the ups across the street this my place know thanks Rishi i will be your regular customer and will recommend you and your store.

Ma
Review №40

This business has the BEST customer service in the area. The staff is always professional, nice and prompt with providing quality service. Thanks again!!

Ni
Review №41

5 stars is not enough for the kind of attention and service I received from Rishi and his coworker. I am moving out of state...we all know how that could be with shipping personal items. He was amazing and so incredibly helpful. Made the whole process extremely easy and practically stress free...I am not embellishing here! With reasonable pricing! Thank you! Thank you! Thank you!Nilda Correa Nunez

Ro
Review №42

Richard (Rishi) & his team are very customer focused! You would be pleasantly surprised at the diversity of products & services offered. We originally rented a box when our temporary living situation changed. We needed a short-term solution to receive mail. Because our need was basic and short-term, it was our intention to only use the service for a month or two.Since that time, however; we have had such a great experience with Postal Annex that we will continue to use Postal Annex for years to come!The staff receives & stores several packages that we receive each week, recently helped my spouse with expedited processing on a passport renewal...and even sent a fax for me when submitting an employment application to a local employer. Yes, surprisingly some businesses still require a fax and I havent had one for 10 years...but they do!In the blazing hot Florida afternoon sun, Rich always offers assistance with bringing packages to my vehicle, which are often loaded into my car by him as well. If you are looking for a professional, consistent, and pro-customer experience, I strongly recommend Postal Annex: Clearwater (@ Enterprise)!

Jo
Review №43

Rishi is absolutely amazing. I came in to mail out a bunch of packages and I was in a rush. He took everything without payment and mailed it out with tracking so it would go out immediately. He took payment after it went out. He texted me all the tracking. I know every time I go into Postal Annex that he will treat me like family and take care of me. I hate going to the post office. I drive right by it to get to Postal Annex. I wish I could give more than 5 stars because this place is awesome and Rishi is the best!

Ch
Review №44

Great deals sending items. Always recommend. Thanks for the nice experience as always.

pr
Review №45

This establishments customer service is efficient, courteous, and always willing to address specific needs!!!!

Ja
Review №46

Having no idea what I was doing when I started my business, it turns out one great choice I made was finding PostalAnnex+. Im able to check my mail at a time that is convenient to me (with a pass code), and typically kill two birds with one stone by stocking up on needed supplies when Im there (stamps, envelopes, paper, etc.).The prices are reasonable and the customer service is over the top. Theyve gone out of their way for me on more than one occasion when they certainly didnt need to.My daily route to check my mail and run my work errands is part of my workday that I very much look forward to, and PostalAnnex+ is the reason for that.Fair pricing, one on one service, attention to detail and a large catalog or products and services make them a no-brainer. The customer service is just the icing on the cake.

Al
Review №47

Rishi and Jim are amazinggreat service always!!!!!!! Great place to get all of your mailing supplies and packing needs handled!! A+++

Lu
Review №48

Most of the times I deal with general manager of the store RISHI JETHWA - he is most courteous, helpful, pleasant professional - nothing is issue with him ever, always with a smile...😁...visits those kind stores can be stressful - not with Rishi..!... thank you so much for him being such a nice person and perfect profesional... if I could I will give him 7 Stars..!!!⭐⭐⭐⭐⭐⭐⭐

Or
Review №49

This place sucks! Always understaffed and disorganized. Mailed fed ex package 9:25am on 8/20/2015. Package was not given to fed-ex until 8/24/2015 and delivered 8/25/2015. My business deadline was 8/24/2015. Dont use these guys. I will never use this sorry service again, this has cost me money.

Pa
Review №50

I called the store. Was put on hold. Could hear the customer interaction. NO ONE ever came back to answer the phone. After that, the phone must have been off the hook for a long time. Not good!

Pe
Review №51

The best service ever...... I will keep even after my move.....

Le
Review №52

The Customer Service is fabulous. PA is my go to for business services.

Wa
Review №53

The customer service is excellent. The store is clean, and I never experienced any issues when shipping items.

Mi
Review №54

Great customer service and very efficient! I

Ch
Review №55

I lover the customer service here! And they just saved me $25 in shipping charges that I was quoted at the UPS store!

Pe
Review №56

Customer service is exeptional

Ma
Review №57

Terrible service!!! Didnt not follow through on service we requested!

Sc
Review №58

Great service knowledgeable and friendly

An
Review №59

Always has a smile and takes care of our mailing needs

Jo
Review №60

Excellent place .

Jo
Review №61

Customer service is incredible

Information
12 Photos
61 Comments
4.7 Rating
  • Address:2520 N McMullen Booth Rd B, Clearwater, FL 33761, United States
  • Site:https://postalannex.com/location/clearwater/10013?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=10013
  • Phone:+1 727-400-6801
Categories
  • Shipping company
  • Mailbox rental service
  • Mailing service
  • Notary public
  • Packaging supply store
  • Passport photo processor
  • Shipping and mailing service
  • Shipping service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–2PM
Similar organizations