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StorQuest Self Storage
18946 US Hwy 19 N, Clearwater, FL 33764, United States
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StorQuest Self Storage
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Jo
Review №1

First of all the office staff was friendly, helpful, and accommodating. The rates were more than fair being cheaper than a climate controlled facility but slightly higher than the pig sty storage place I had been using. The grounds were well kept and CLEAN. The unit I rented was in good shape. My only minor complaint is that they require insurance coverage for contents and my home owners didnt cover off property storage so I have to spend an extra $12. a month for their insurance.

Ma
Review №2

Very pleased with the customer service from my initial visit with Jessica to my signing up with Kimberly. Both of them were very informative and very professional. I chose StorQuest because it was the best pricing available and very close to my home. The 10 x 20 unit is perfect for my vehicle storage for the summer.I was very impressed to receive a call from them within 24 hours of reserving the unit online. I would recommend StorQuest to everyone.

So
Review №3

Not bad for the price. Large size storage place. Staff is friendly. The only thing is they gate system always had issues with us and our pass code. I would literally type it in correctly 3-5 times and still wouldnt work. I would tell them about it and it was as if I was the one missing up while typing in the code. I would agree if I only typed it twice but I did every time and looking at what I was doing on the screen and still not working... hmmm the system was acting up. Maybe listen to your customers?!?!

Th
Review №4

My unit is always clean. I have never had a problem accessing the facility and the office personnel is very nice and polite.

Gr
Review №5

From the moment I walked in to the office to my current move into the future, I have been nothing but overly happy and impressed with this facility. The manager Tammy was incredibly helpful to meet my needs and to give me a top quality storage unit. The units in the building are immaculately clean, safe, well lit, and great for my home and office storage needs. I highly recommend the StorQuest facility in Tarpon Springs on US Hwy 19 for anybody that has short or long term storage needs. Without reservation I give them my highest ranking and grading.

Ha
Review №6

Great place. Never have a problem. Very diligent if you dont pay your bill to make sure you know. Been with them for roughly 6 years now and have no complaints. Will continue to use and would recommend if youre looking for a decent price and nice staff!

Al
Review №7

They had exactly what I needed and when we discovered an issue they transferred me right away. Front desk was very friendly and knowledgeable.Excellent price as well!

Mi
Review №8

Easy online process to reserve your space, and the staff was very helpful in getting me through the actual paperwork.

De
Review №9

Found storage for my new travel trailer online. Everything was easy to reserve and then go ahead and rent when I had time to stop by a few days later. People running the front desk were nice and I was in and out pretty quick.

RB
Review №10

Nice clean facilities with convenient access to storage units. Rosa was extremely helpful and friendly, and made the process of selecting and renting my unit very easy. Would definitely recommend!

Mo
Review №11

I havent really enjoy the service since stor quest took over.

an
Review №12

Very clean facility. Secured by electronic gate with keypad entry. Excellent access hours. Helpful and friendly owners. Reasonably priced. I am renting a 5ft x 5ft closet for bins of items that needed to be removed from my home during a construction project. Very affordable solution to my particular space needs. I only wish that StorQuest would stop blowing up my text messages and email account in order to get me to leave a review. To be honest, although my review is accurate and honest, I am only leaving so that the messages to my phone and email will stop!!!

Ca
Review №13

The minute I walked in I felt welcomed. Jordan was very helpful and friendly. The prices are great, I shopped around and found this was the best price in town. I would recommend StorQuest.

mi
Review №14

The facilities here are the best.Customer service was great. Tammy was very helpful. She even offered this old man (me) a bottle of water because I had to wait for a few minutes out in the wonderful Florida sunshine!Highly recommend this facility for folks that have hesitated having an extra storage shed just, a few minutes away instead of in their backyard.Too easy.

Ta
Review №15

THERES ABSOLUTELY NO WAY THAT A STORAGE FACILITY CAN BE THIS BAD ! I WILL NEVER SEND ANYONE TO STORE ANYTHING HERE ! BETWEEN THEIR GENERAL MANAGER AND DISTRICT MANAGER DAVID, YOU GUYS DONT SATISFY NO CUSTOMER WHATSOEVER AND YOU DEFINITELY DIDNT SATISFY ME ! I WILL NEVERRRRR COME HERE AGAIN, ESPECIALLY SINCE YOURE OPEN TO HAVE RODENTS INSIDE ! THIS IS THE MOST DISGUSTING STORAGE FACILITY ANYONE CAN WASTE THEIR MONEY ON !!! TEAR THIS PLACE DOWN !!

Kr
Review №16

My fiancé and we’re in search of an affordable storage unit to fit some household supplies as we downsize temporarily before moving into a house. We booked this storage unit online, not really sure of what to expect but going off of the great reviews. We were very happy to find that the storage unit perfectly fit our needs and that there will only be minimal yearly increases in the price compared to some other places that almost double in price after a few months. We’re happy we found StorQuest!

Bo
Review №17

I needed a storage facility as soon as possible called them they said they had one went up and actually less than 20 minutes I was moving my stuff into a storage locker the whole building was very clean very well lit and very secure I appreciate everything StorQuest

Ri
Review №18

I have rented storage spaces here many times for fishing tackle and camping gear, and car or two. Looks to be rennovated since my last visit. Friendly, cheerful staff!

Co
Review №19

Even though I did not end up renting a space here, I am highly satisfied with the service I received. If they had had a large enough parking space for me, I undoubtedly would have rented here. These ladies called me a couple times about my reservation which was helpful as I have a busy schedule. I am very grateful for their help and will call in the future if I need a storage bin or a smaller parking space.

Dr
Review №20

The girls at StorQ were outstanding. Courteous, professional and good at what they do.

Vi
Review №21

Kimberly was very knowledgeable on the situation and helped me right away with solutions to any problems that may have occurred with my rental.

mk
Review №22

The staff here is awesome. Excellent customer service. Jordan’s a sweetheart she’ll go above and beyond to make sure you have a great experience there. This was my 1st time renting a storage unit and they made it a breeze. Clean property easy secured access and exit too. Will return.Thanks for all your kindness guys and happy holidays!!

Da
Review №23

The best part of renting storage at Clearwater Storquest is in person service provided by the office staff. We find most info on web side. At front office we got what we need to know to finalize it an excellent service by Tammy.Thank you very much

Br
Review №24

The ladies in the office are great to work with and made it easy to transfer from one space to a larger space.

Th
Review №25

Great place. Clean, easy to use.

Da
Review №26

Jordan was very knowledgeable about the facility. She was friendly and competent. The facility was clean and organized. Jordan explained all the products available and offered to help me choose any if needed. It was a pleasure dealing with a Jordan.

Re
Review №27

Very Attentive & Friendly Staff that quickly answered my questions and completed my paperwork for moving in. Plus a Good Discounted Move-In Rate!

Ja
Review №28

My experience with U store was excellent. The reason that I needed storage was a family health emergency. I called and I spoke with Jordan, she was so sweet and so nice she was very informative she knew exactly what I was looking for. Jordan gave me directions to the location.Jordan made getting a unit very easy, very simple, and very pleasant.My situation was a little bit stressful because I was under a time crunch and she made everything work including staying a little bit late because we got there a little late.I would recommend the this facility to anyone needing storage..

BH
Review №29

I have not brought anything to store yet but so far the service was very good. Orientation was nice and easy.

Je
Review №30

SUPER friendly and helpful staff!! Awesome communication, very clean and easy to work with. Highly recommend!

Da
Review №31

Told Jordan and Tammy weeks ago I wanted a parking space. They said they don’t have many and that none were available, but that they’d call me if one Was available. I never thought they would. And they did! It’s refreshing to do business with people who listen to what you say. I’ve used this company for years and YES I will continue!

Pa
Review №32

I love this place. Not only are the prices good, but the place is clean and well-run. Jordan and Tammy are the ladies I have dealt with. They are delightful and make you feel like old friends. I highly recommend this business.

Mi
Review №33

Tammy and Jordan are both super friendly, knowledgeable and helpful. They were patient with all of my questions. The StorQuest Self Storage in Clearwater is clean and in a great location. I will definitely recommend StorQuest to anyone that needs a storage unit!!!

Do
Review №34

Jordan is amazing!! Super friendly and was extremely thorough in explaining and showing an assortment of units. I would highly recommend speaking with her!! Best customer service ever! And I’ve rented storage units across the country.

Ca
Review №35

Thank you so much for your time and courtesy. I was so stressed with the move down here and was so tired but Sue put things to ease quickly with her professionalism and just how organized she was. She was so quick and knowledgeable and kind. I appreciate the time she took for me and focused on my needs entirely. Very helpful and caring. Thank you again.

Je
Review №36

Tammy and Jordan were awesome. Tammy showed me the space I was looking for and I was pleased so I took it. Both Tammy and Jordan provided excellent customer service and answered all of my questions. Great job ladies. I think they deserve 5 stars.

Je
Review №37

The staff is extremely accommodating and friendly. They made the process from start to finish so quick and easy I was genuinely surprised. The grounds are spotlessly kept clean and there is plenty of space to move around without having to worry about being in someone elses way. I would highly recommend this facility over any other in the area. They definitely go the extra mile for their customers when other places dont.

Gl
Review №38

Jordan and team were very helpful and professional. I was not in the city and they processed my entire transaction remotely. I highly recommend Storquest.

St
Review №39

Clean storage units, super friendly staff!

Da
Review №40

Misleading at most. When said and done the 50% off special was really NOT a special because of $25 admin fee and tax. In the end, company’s “special savings” promotion ended up being only $6 dollars less than original pricing.

Ly
Review №41

I helped my friend move her stuff into a unit here and I was so impressed by their customer service! They brought me a bottle of water while we were moving things (and Im not even their actual paying customer). If I need to store anything, Ill drive the extra couple of miles to come here. Its obvious that these people really care for their customers!

Al
Review №42

Jordan was totally fantastic to work with. She was very friendly and welcoming and made the leasing process quick and painless. The cold bottle of water she provided on a hot day during the tour of the site sealed the deal. A+ to U Stor N lock Clearwater and its staff.

Se
Review №43

This is a really nice storage place and the best price in town. We shopped around. Girls in the office were quick efficient and pleasant to work with. Thanks for helping me quickly when you could have made me wait until the next day.

Ga
Review №44

No problems at all, very satisfied

Ra
Review №45

Staff was very helpful kind and knowledgeable. Great price for sure. The quality not so amazing but for the price I’d say it’s worth it. :)

Mi
Review №46

On site property manager (Jordan) was very helpful in showing the two different sizes spaces that I felt were necessary for my needs. She was very friendly and made the application procedure very easy and timely. She was very efficient.

Ch
Review №47

I am a constant repeating customer. I have been using this storage facility since 2011. The facility is clean and well maintained. I am 72 and often go to the storage facility after dark to unload my find of the day. I feel very safe. The staff are friendly and professional. The cost is very reasonable. I would highly recommend U Store N Lock for your storage needs!

Al
Review №48

I have been using this facilities on and off for several years. When I go there everybody is so helpful and courteous that is very hard to go somewhere else . You get excellent personal service the storage units are clean and well maintained the price is very low and they always give you a discount. I recommend this place very highly

Ji
Review №49

We had the best experience at U Stor N Lock! The staff is very friendly and knowledgeable. We rented for a year and very pleased with our experience. I highly recommend U Stor N Lock!

Bl
Review №50

Not pleased by overall aesthetic of StorQuest. Unfinished paint job. Messy premises. Horrible sense of customer urgency.

St
Review №51

I’ve never rented a storage unit before but Jordan was fantastic with helping me! Showed me the various small sizes that were available and it ended up being perfect. The paperwork was extremely quick. Highly recommend this storage facility!

Gt
Review №52

Easy to work with. Good deal. Good communication.

An
Review №53

From the moment I walked in to the moment I vacated I was treated very well and the facility was perfect for my needs. Pricing was reasonable and security very good. I would highly recommend them to anyone. Thank you so much!

Ry
Review №54

Great experience! Staff was knowledgeable, friendly and fast. Facility is a great location for me, right off 19. Even the price is competitive!

Sa
Review №55

Very nice employees and helpful. I would highly recommend this storage unit. Very good prices and have good deals.

De
Review №56

Ladies at the front desk were very nice and helpful. The location is easy to get to and the place is well maintained. So glad we choose this place for storage. Would return again when we need a storage facility.

Jo
Review №57

I met Tammy when I was at Carillion Park Publix. I was on my cell phone to a friend explaining I needed a storage. She told me to come by U Stor it N lock and I did. I felt very much at ease over there and very happy with the recommendation. Thank you Tammy for all your help. This review is much overdue as sometimes life gets in the way. Trust is earned not given and I felt I trusted Tammy the moment I met her. Happy 2020 U Stor N Lock

Lo
Review №58

They were very friendly and knowledgeable...Completing the contract/renting a storage unit was fast and easy. The move in special wasnt that much of a special after all the fees and taxes..... But it is a block from our home so very convenient.

St
Review №59

Fantastic customer service. Jordan was super helpful and friendly to all of the customers she encountered. The facility seems very clean and secure. It’s clear the staff takes pride in their business.

Te
Review №60

The staff was polite and helpful, they were also really friendly and fun. I want to highlight Tammy, she was great and showed us around and she addressed all my concerns and answered all my questions. Moving is stressful but she made it easy!

Ga
Review №61

I moved in on my reservation date of 2/1/2020. Jordan was the one that welcomed me and helped me with everything. She wasnt only helpful and courteous, but a pleasure to do business with. I have rented here before, and a company that has employees like Jordan is what brought me back.

La
Review №62

I had the opportunity to meet two very helpful women there working today. I had a trouble understanding that gate code and they explained how to do it and gave me a much easier code. This all happened 5 minutes to 6 PM. How thankful I am they were there. Both women were very pleasant with smiles on their faces.

Tr
Review №63

Jordan was a great help in my transition into a larger unit. Been using them for 3 years. Always geek safe leaving my stuff there. Very friendly staff

Pe
Review №64

Inexpensive, Fast and Easy to Get Going, Friendly StaffI went in on a Monday morning and got everything done in about 30 minutes. Filled in the paperwork, setup auto-pay, checked the unit, put on a lock and I was gone in a little under 30 minutes. Could not have asked for a friendlier person to help. She was courteous, helpful, low pressure and easy to talk to.Its a sharp right into the parking lot, but other than that, its convenient, inexpensive and clean.

Wi
Review №65

Great experience with the people that work here. Super nice people who know their job. Jordan was extremely helpful and made things quick and painless for me. Prices were good and units are taken care of. I will be recommending this location.

Ch
Review №66

Sue and Jordan are the most friendly and professional people Ive ever dealt with. They did a great job helping me pick the right storage unit for my needs. They deserve a raise. Im a very happy customer

Th
Review №67

Jordan provided excellent customer service going way beyond our expectations. She explained every aspect of the storage facility in a professional, friendly matter, while providing us with reassurance of the security features offered. We would highly recommend this storage facility and JORDAN.Thank you so much!!!Theresa & Ralph Caridad

Et
Review №68

Very kind simple I hidden fees very upfront clean Top service and security

Da
Review №69

Excellent customer service and pleasant to work with in getting my storage locker. Paperwork was a snap and I was in my storage unit in no time at all. Would highly recommend for anyones storage needs.

M
Review №70

So far my experience has been great! The place is clean, well run and they have a referral program.The staff is super friendly and helpful. My friend who also rents there was able to save some money on her next months rent because I listed her as my referral. The prices are very reasonable.

Au
Review №71

We would love to give a shout out to the best storage facility ever!!! U Store N Lock on RT 19 in Clearwater FL!!! Especially to Jordan!!! She is the best! Very understanding and will work with you! We relocated to another state and while in-between jobs and having a little money trouble she is understanding and helping us not loose our stuff. Some of which is irreplaceable!!! Thank you so much for being the best and not only us but everyone else we know that has been there has also had nothing but great things to say. All in all hey, stuff happens, and when you have good people that will work with just makes its all that much better! A PLUS, 100000 STARS!!! WAY 2 GO!!!!

Ri
Review №72

Very friendly staff and you can’t beat the prices! They have a brand new camera system with crystal clear images. I feel very comfortable storing here!

Ju
Review №73

I cant say enough GREAT things about the staff! Jordan was helpful with my situation and went above and beyond to exceed my expectations of customer service. The location is super easy to get in and out of and there is 24 hour access. I highly recommend this storage facility!

Kr
Review №74

Jordan was absolutely wonderful and made the process of getting a storage unit so simple! She showed me the unit before rental and was able to get me a lock and everything. Couldn’t be easier! Also, can’t beat the location in my case.

Je
Review №75

The storage space I needed was available. The process of getting the storage unit was easy and normal process.

Da
Review №76

Tammy and Jordan provided great customer service. The storage unit I rented is sufficient for my needs.I dont like the companys policies regarding insurance.

Wi
Review №77

U Stor N Lock is THE place to store. Don’t even look into other facilities. The staff is pleasant and helpful. They also sell moving supplies at an extremely low rate. This was the only place I needed to go to complete my move safely and efficiently. Thank you!

Ma
Review №78

Very friendly and personable customer service.

St
Review №79

They were there to help me when I moved to Florida from Las Vegas. Reasonable prices and always willing to help you

B
Review №80

Awesome staff, wide roads, cheaper than everyone else for the same unit size, security system. I recommend!

Be
Review №81

From the minute you walk in they are extremely friendly. They make sure you understand everything. I really appreciate they have a system to check locks and make sure your unit is protected.

Li
Review №82

Jordan was the associate that assisted me, she was very personable and assisted me as I was coming at the very end of the day from Maryland.She explained the process, charges and the times of availability.Good customer service is hard to come by, she was a beacon of light. I would also be remiss if I didnt mention Sue, she helped me over the phone and told me that Jordan would be there on my arrival day to assist me.Thanks again, I look forward to a long relationship with U Stor N Lock!!

An
Review №83

Walked in to see about getting a 5x10 unit, walked out with one, in a great location, great rate!! And got to know the two wonderful ladies in the office. It was like talking to two friends again. Both, so friendly, very helpful....1st visit..A+++++ thank you ladies.

Pa
Review №84

Excellent customer service and reasonable rates. My previous RV storage location raised my rates and I had to look for another location. I looked at several and received the best value here at U Stor N Lock!!!

Ke
Review №85

Very nice storage facility. The 2 ladies in the front are so cool and helpful. I moved from self storage to here and glad I made the change. The units are clean and organized.

Ro
Review №86

The staff was extremely friendly and helpful. The prices are very competitive and reasonable. An overall wonderful experience !!

Sh
Review №87

This is a second review I’m leaving on a previous note. The ladies are wonderful at the location we go to. They are always on point. It’s close to home and it has helped us when we had a side project that we were doing. No hassle what so ever. We had to rent another space to accommodate our business. And we didn’t have enough storage room in our other unit at the time. We got the additional unit which helped, keep our stuff separate. Then when we were done using it that was it. We cleaned it out and we were good to go. So if you like a clean well kept property, no hassle and if you have questions ask they are not afraid to answer. If they can’t answer it they will find a solution. The price can’t be beat either. I find it very reasonable. There are no hidden fees, or anything they tell you how it is and what it will be. Straight up front and forward company and services. Very respectful. Thanks again!

Ja
Review №88

Great customer service... Jordan and Sue was, have, and continue at always displaying over the top extreme friendliness to me with my being a first time storage user, they made my experience amazing and stress free - thanks Ladies... great asset to the company!

Ma
Review №89

Just rented a parking spot and unit. They had a unit right next to where I’m parking my boat. Super convenient location. Really happy with this location!

Ra
Review №90

Just wanted to say how easy it was to get my storage space. Completely hassle free. Jordan and Sue were a pleasure to deal with. Very personable and always with a smile. Thank you ladies.

Cl
Review №91

Jordan was very nice and helpful with getting my storage unit yesterday. The process went very smooth and very efficient. No problems of any kind. Thank you.

Tr
Review №92

Great service and excellent storage facility! Jordan was a great help for my wife and I to understand what to expect for charges/fees and showing their new security system to provide confidence in our stuff being secured!

Mi
Review №93

Sue and Jordan have always bent over backwards to accommodate me. I have stored my things here for years and have always been satisfied. They also sell very reasonably-priced boxes.

St
Review №94

Both the person on the phone and Jordan, the person at the location were personable and professional. The process of obtaining the unit was easy and I would definitely recommend them to anyone in need of storage

Ei
Review №95

Great service and great prices. Perfect location. The unit is just what I need and they have moving supplies too.

Am
Review №96

It’s clean and I feel safe there. The bin fit my needs nicely.

Ch
Review №97

Sue, Tammy, and Jordan are the BOMB DOT COM! The office is clean, the property is clean, the prices are the BEST IN TOWN! U Stor ROCKS MY SOCKS! Look no further! Ive been to Public Storage and Extra Space in the past and have never had an experience like Ive had at U Stor N Lock. Theres a picture of this place right next to Customer Service in the dictionary! Will most definitely recommend this place to friends.

Ni
Review №98

Jordan and Sue in the office are so friendly, professional, and personable. Super clean and spacious grounds, with easy access. My husband and I could not be happier!

Ma
Review №99

Best prices around town! Jordan was very helpful in explaining everything I needed to know about what I was getting into. I definitely recommend this place to anyone looking for storage space and a hassle free experience!

St
Review №100

Jordan was great with getting me setup quickly even when I switched to a larger unit just before arriving. Superb service and a pleasure to deal with this office.

Information
20 Photos
100 Comments
4.9 Rating
  • Address:18946 US Hwy 19 N, Clearwater, FL 33764, United States
  • Site:https://storquest.com/self-storage/fl/clearwater/9035//?utm_source=GMB&utm_medium=organic
  • Phone:+1 727-877-2087
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • Packaging supply store
  • RV storage facility
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
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