I have been here a few times and have not had a chance to place a review.This place has always been top notch.Have had phone screens repaired here for years.Fast (usually within 90 minutes), reliable, and great prices.Thanks you for doing great business!

I am very impressed with this business. The owner is very knowledgeable and repaired both of my phones very quickly for a very reasonable price. One of the repairs he made was for a headphone jack that appeared to not work after the repair. He immediately removed the price of the repair from the bill. I later found that the headphone jack was working, so I went back in and paid for the repair. It is rare to see customer service at this level. I am very impressed. They will be my go to for any repairs in the future. Highly recommended!

Quick, pleasant service and very reasonable prices. RECOMMEND! Im from out of State and broke my cell phone:(

Manny was very generous with his time and helpful. I highly recommend UR Broken Phone.

Took care of my wife and I very quick! Called 5 places and he had the best price! We will refer all friends to him!

The phone was ran over by a few cars. Front and back totally destroyed. We arrived at 19:30, they stayed 20 minutes past closing time to fix it. We are very pleased with the effort and professionalism showcased. If in need of emergency phone repair, contact them.

Brought in my phone for repair and received excellent service and a better price than the others I checked.Would highly recomend to anyone

Excellent service. Great place. Better than most, if not all other places for fixing your devices. It was reasonably priced and done very quickly. That’s how you run a business.Thank you!

The owner was so nice and helpful. He let me use his phone and found a number on my phone for the cell phone company.

Fast, and well priced vs. others. I recommend.

He is outstanding and professional, we visited him after our phone had issues and he replaced both the screen and battery in less than 30mins.Thanks my man. I recommend him truly

My wife dropped her phone in the toilet.. we were willing to pay any price to fix it.. the representative was honest with us and gave great advice.

Excellent phone service excellent repair very fast very fair price competent knowledgeable capable friendly supportive expertise

Excellent workmanship on replacing the cracked backside of my iPhone. Also, was able to clean and improve the sound quality tremendously!

Awesome place. Have gone plenty of times with questions and for help and gave only left with a happy experience. I recommend plenty of people to this location all the time!

Manny is a straight shooter that under-sells and over-delivers. His effective service was quicker AND less expensive than expected. Thank you!

Got my water damaged phone repaired on the 4th of July. Very professional and knowledgeable.

My rear camera stopped focusing after one too many drops. I called the nationwide chain (U Break I Fix) and was quoted $189.00. Highway robbery!!! I searched online for other options and found this local business (UR Broken Phone) with great reviews. When I called for a quote is $100 cheaper for the same Samsung part. I would much rather support a local business anyways but the fact that his rates are reasonable and fair, I definitely would recommend using this place instead. Service was prompt and friendly. Ive only had the camera back one day but so far so good! ;)

Always impressed with the work done, always done in a timely manner with quality service for a great price. considering i have teenager brothers and a boyfriend who is constantly breaking phones and tablets, this place is always the first place we go, open late especially with everything closing early from corona. would definitely and i have recommend my friends and family to this place.

Manny is great!He takes the time to listen to you and answer your questions!!He explained to me about my one crack on my screen possibly breaking in the process of changing the battery, but then that didnt happen ... THANK GOD ...BOTTOM LINE ... it was good to know the risks and extra costs involved potentially ... just in case he had a problem with the cracked screen during the repair process!!!

I have been to many phone repairs before (as I have an unfortunate habit of breaking my phone every 6 months). This is by far the most reliable, best experience I have had.They have unbelievably fair pricing, great customer care, and the owner looks like Johnny Depp. I will be bringing a few more of my broken devices here very soon. Thanks for the great work!(I also have a unusual model for phone, Google Pixel 3axl, that they were able to order the parts and complete next day for no extra charge)

If your kids (or you) are prone drop and to break your mobile devices, you should get to know this place. Fast, quality service at a fair price.

It was amazing customer service! I went in there with a destroyed screen and walked out with a fresh new one! Manny (who fixed my IPhone 6s Plus) was very helpful and kind. I will make UR my go-to repair place for now on! Recommend 10/10💯❗️🙌🏽

Very professional. Fastest service and best pricing compared to others I contacted. Had parts in stock - others didnt. Highly recommended.

Best place phone repairs awesome peeps too. Highly recommended 👌

Mani is the owner and in my opinion is the most knowledgeable cell phone repair Tech in the Bay Area he gets it done fast, gets it done right and he gets it done for a fair price. I would not recommend any other place

I am extremely impressed with the quality of service I received! I had to get my phone repaired quickly from cracking the screen and was very nervous due to the current pandemic we are in and that I care for my mom with Alzheimer’s. I asked I could stay in my car, because of the health risk for my mother and he had no problem accommodating my needs, which meant a lot! I was told it would take 45 minutes to repair and literally about 15/20 min. later it was ready!!! I’ve never gotten phone service that fast, plus the new screen looks even better than the original! I would highly recommend anyone using this company, you will not be disappointed!!!

Amazing! I always come here whenever I have issues with my phone after a friend recommended coming here. Its always done quickly and efficiently. I 100% recommended coming here since the price for fixing my phone will always agree with me here than the actual mall. Thanks again for saving me from buying a new phone!

Manny was wonderful. He was professional and had my daughters iPad working in a timely manner. I would recommend taking your electronics that aren’t working property to him. The prices are reasonable snd fair and the quality of work is suburb.

Fast, good price and cleaned my phone thoroughly 👌👏

Owner was an expert. Would reccomend to anyone.Very satisfied...

He got the job, at a great price and very knowledgeable and professional.

Manny has fixed my iPhones multiple times gets it done fast and good price never complains if you ask for discount. It’s either a yes or no !

Very Efficient & Speedy. I highly recommend... I told him I was in a rush to see my son and they got it out the way in no time. Please check them out

I took my sons Apple phone here for a badly broken screen.He was able to fix it in 1 hour.80 bucks out the door.Great place, great service.The shop is right next to Boardwalk Pizza directly across from Tuesday Morning in the Countryside Village Square shopping center ( NOT IN THE MALL )A+

Excellent service. Sharp, knows what he is doing.

Outstanding job fixing my iPhone screen. Would definitely recommend this store to everyone.

Great guy. Uses great parts and helped me out a lot! Highly recommend.

This place is amazing!!! I have used them five times now. Three times for my teenage son breaking his screen and twice for me. The LCD had to be replaced in my phone and was done 20 minutes later. The gentleman working there is very accommodating and honest, which is a rarity now days. He has saved me hundreds if not thousands of dollars. I’m thrilled I decided to visit his shop instead of my phone carrier, because I’m sure they would have insisted on getting a new phone. I have never taking the time to review anything or anyone, but the service I received deserves the highest of praise. I’m truly grateful for your service and please continue your superb work!!!!

Mani is a wonderful and patient man. He explained what my problem was with my phone and was considerate of my time limits so accomadated me around my schedule.my phone is better than ever. Highly recommend.

Valentina was so professional and helpful. She was so friendly and she had exceptional customer service. She fixed my phone with no problem and very fast. Definitely come here to fix and repair your devices. They have the best prices around.

Top notch service and customer care. Repaired my phone within one day. Definitely earned my future business and recommendation.

The home button on my IPhone was broken, it fixed in less than 15 mn. Very professional. I can recommend him to anyone . His office is very spacious.

Best price in the area. He was nice and my son’s phone was fixed within 30 minutes. We will definitely use him again if needed.

Just stopped here and Valentina helped us right away, she was great help, great customer service. Ill recommend this shop to all my friends. We are happy to find this nice business where they help all the customer not like the small shops at the mall, they were nasty and didnt even wanted our business.

Fantastic place, didnt sell me something I didnt need and gave me good advice, what else can you ask for. I wanted a screen protector for my note 8 and the owner basically sat me down and explained why the glass one he has isnt really all that great for the note 8 with its curved screen, and that he recommends to either not use anything or to go to another shop in the mall if I really wanted a plastic one. Thats some pretty honest help and the least I could do was tell everyone else how nice he was.

Mani is very good, he spends time troubleshooting until he comes up with the solution. He backs his work and product. He has saved me when other repair shops out of state did more harm than good. He is pleasant and reasonable with prices! I Highly Recommend Ur Broken Phone and Mani!

Awesomely. They replaced my iPhone 6 screen in 15 minutes for $63.13 including tax. Quickest and Cheapest I could find.Kinda hard to find. It’s right by the Greek pizza place.

This cell phone repair shop is the best. I highly recommend UR Broken Phone Repair to everyone. You are treated with respect and kindness. This is a very professional establishment. Thank you. Beth N

Impressive service

Simply a lifesaver in this time of closed Apple stores and Apple certified dealers being too hard to schedule and out of stock, Im ecstatic to have my shattered iPhone screen fixed quickly and professionally. Thank you!

Guy was very professional and punctual. Reccomend for sure

I just went to My Broken Phone today. My wife got caught in the rain and some moisture damaged the charger port system and also zapped the battery so it wouldnt charge. I found this place doing a Google search in Chrome. While it wasnt the first listing in the search, it sure should be.I called and talked to Connor and told him the problem and he said to bring it right in. We stayed there for about an hour while Connor replaced my wifes Galaxy Note 3s charger port. During the same period of time, we stood there mesmerized at how adept he was at fixing 4 devices at the same time! That was so fascinating how quickly he could disassemble and reassemble them so quickly. So much technical skill Connor has. I watched him replace at least 2 cracked screens while we picked his brain for technical information all while answering the phone too!Excellent!!! I would recommend this business to anyone in need of a fix for their phone or tablet. The spring water was great too!

Superb job!!

This is the second time I have brought my phone to the store. It was my boyfriend’s recommendation and had nothing but good things to say regarding the service.I am very pleased with Mani’s service. He is very knowledgeable, professional, polite, and fixed my phone in a timely manner.

Dropped my old iphone late Friday night and found UR Broken Phone. Drove over and Manny had it fixed in under 15 minutes at a very good price. They sell all kinds of equipment and - as I know first hand - do awesome repairs. Tell your friends - tell everyone. What a great find. Ill be back to shop for our phone upgrades.

Great, quick, courteous service. Thank you for your help.

Excellent customer service and quick turnaround. I highly recommend this business. Price was extremely reasonable. Staff stopped what they were working on to assist me when I arrived. They diagnosed, corrected the problem and had me out the door in a very short time. They even gave me tips to keep the problem from occurring again. Will definitely bring all of my phones to them for service.

The customer service is top notch. They answered all my questions and concerns and even gave me great suggestions over text messaging which I thought was pretty awesome.Keep up the excellent work, great place to get all your phone needs with no hassle.

Second time going to UR Broken Phone. First, ended up buying a like new phone as repair to ours was uneconomical. Staff was more than happy to help. Next time for major repairs to a waterlogged Iphone. Mani was very helpful and professional. Was able to have the phone repaired and working within a very short time frame. The turnaround time absolutely surprised me and Mani stuck to his time frame even tho it required a bit more work. Made my life much easier. Cant say enough good things. Def recommend having them assist you in your electronic needs. Thanks again Mani!

This is a very professional run business and have some of the best prices in town. I own an LG V20, and needed my screen to be replaced, and everywhere else wanted $170-200, while all My Broken Phone wanted was $120, and it only took them 45 minutes in the store to replace the screen. It looks like it is brand new now and you could never tell it had a screen replacement. Excellent phone repair shop with very reasonable prices and friendly/knowledgeable staff

Awesome job! My phone is as good as new again. You came highly recommended from a friend and I am very pleased with the quick turnaround time .. 20 minutes later my phone was fixed!!

I needed to have a new screen protector for my iPhone. I called and the gentleman told me to bring it in and he placed a new screen protector on my iPhone in a matter of minutes. I am so thankful. My carrier said they couldn’t put it on because I didn’t buy it from their store. The next time I need cell phone service, I won’t have to think twice!

I was very apprehensive about leaving my phone, Manny did a super job and exceeded my expectations

The screen was broken on my iPhone 6S and since Im about to get the iPhone 11 soon I didnt want to pay a lot to fix it. Not only was their price the lowest, but he had it fixed within the hour... however the next day my phone started having problems. My phone has always worked perfectly until now. Now the phone turns off like the battery is dead when its charged. The phone will say the battery is fully charged and one minute later it will say the battery is on 10% and about to die. Ill hear someone calling, but then the phone will freeze and wont show whose calling on the screen or it will turn the phone off completely. I repeat MY PHONE HAS NEVER HAD THESE ISSUES BEFORE. Even when the screen was broken and the phone was functional, it didnt have these problems. Once I got the screen replaced it suddenly started having problems it has never had in all the months I’ve owned it.Edit; This review was originally 5 stars as I reviewed them within hours after the screen was repaired. I had no choice but to change my review since the phone has functioned progressively worse every single day from the day the screen was repaired. I also must make it clear this phone is only months old bought brand new by my ex for me. The phone has NEVER malfunctioned once. The only issue I ever had with this phone is the screen eventually blacked out because it cracked after it slide off my lap (about a 2 foot fall) despite having a glass screen protector on it. It was even functional for a few days and worked perfectly WITH the cracked screen. Once the screen started to fall apart the phone went black and that evening I brought in the phone to have the screen repaired. Earlier that day the phone was still working perfectly, with no battery issues. I was told to bring this phone in... again... but I refuse to pay more money to fix a phone that I’m replacing with an iPhone 11 in a few weeks. I repeat I’ve never had an issue with this phone, the fact that it “couldn’t” be tested is irrelevant. The phone is only months old, has never had power or battery problems UNTIL the screen was replaced. Just to type this review I have to keep the phone on a charger. I’m now having to keep the phone attached to a power source in my car, at home, and at work all day. If I use a battery draining app like YouTube without having it plugged in the phone will die within minutes. Whatever the issue is the phone is getting worse and worse and I’m not going to lie on a review. I’m giving my genuine experience and I’m sorry that this is the experience I had as I would have recommended them before this occurrence. They did offer me to bring it in, but I’d rather deal with it then pay more to fix it again. They did a great job on the screen, but I wish this was not the outcome. Attached are screenshots from my phones home screen after watching ONE youtube video (check the date and time for reference).

I went to several other repair stores before visiting this place. I was told it would cost close to $200 to fix my phone. Then I came here and was told it was fine and a minor $20 fix was all that was needed. Im really surprised at the number of scammers out there and really happy I found this trustworthy establishment. Thank you!!

Got my iPhone 6 wet and it wouldnt start up. Thought it was a goner and came here thinking Id buy another used phone. The owner told me he might be able to bring it back to life since it had only been a hour or two since it got wet. Miraculously, 6 hours later, he did revive it! I was impressed and thankful and now hes got a customer for life!

Good experience overall. Wife dropped her phone and broke display. They put in a used display which worked, but were thorough and wanted to test phone, text etc. Discovered that didn’t work because more damage had been done to phone so upgraded to a different phone. It works fine, no issues. We will be a repeat customer. Had a bad experience with another phone repair shop, so the courtesy and professionalism with this shop was very much appreciated.

Great customer service! Connor is very knowledgeable and does a great job. He stands by his work and honored a waranty for me. I will always go there for my repairs! The prices are fair and he gets the job done fast and right!Thank you!!!!!

Open late, great prices, great service. I would recommend this place to family and friends for sure. Thats how I heard about them in the first place!👍👍

Great customer service, price and turnaround time was as promised. It was well worth it to fix my My phone rather then have insurance. My phone works great now. Thanks my broken phone and staff!

I dont usually leave reviews but the service here was worth taking the time to write one. I went into the store (Countryside) before close on Sunday and was out the door within 30 minutes. Quick service and also friendly which can be rare these days. Thank you!

Paid $70 to get my screen replaced for my iPhone. The screen that was put on is some cheap thing from China. The resolution is completely different and the glass is much thinner. I’d go somewhere else if I were you. I should’ve known since the price was low.

I shattered my iPhone screen and was trying to live with it rather than spend hours at the apple store. I finally broke down when my home button wasnt working and went here due to the google reviews.It was a great experience. The whole thing took about 25 minutes. I will definitely recommend friends here.

I have used My Broken Phones services a few times now. There staff is always very friendly and very knowledgable. I have been extremely satisfied with all my repair work. I am also take comfort in the fact the company stand behind their work by providing a warranty on all repair work. Thank you

This guy knows what he is talking about! honest and thrust worthy. Note, he is NOT in the mall. His shop is next to Ross 👍🏽

Price was definitely reasonable he said 20 mins an was finish I definitely recommend him

Excellent service, the people who work here are very honest and efficient.Highly recommended.

One of the best Cell phone repair places I’ve ever been to. For a person who is always nervous about spending a lot of money on iPhone repairs, I’ve always came here for the best service and results, definitely recommend this place. Also he threw in a free tempered glass for being one of their best customers.

Too bad I cant give more stars. Connor did a great job repairing a delicate soldering job on my Samsung Galaxy after the power button stopped working properly. Im happy to give him and the store high marks for fast and reliable service. The money spent sure beats replacing an otherwise good working phone. And, they take all major credit cards. Thanks A+A+A+

My phone was in my back pocket with charging port up, (BIG mistake) during a recent storm. I didnt even realize it got wet, until the next morning when it had no charge after being plugged in all night. The rice trick didnt work. I was really getting worried that I was going to lose all my info. Then I found Connor at My Broken Phone. He is extremely knowledgeable and works so fast, he makes it look easy. You dont need to leave your phone. He fixes it right in front of you, and the fees are reasonable. Connor is a pleasant young man who not only knows his trade, but is also customer service conscious. If I ever have another cell phone issue, I will definitely take it to Connor.

Company goes well and beyond to make a customer happy.We have 5 children and take all our stuff here. Highly recommend and will always use this company.Thank you!

Brought my iPhone 6 in for a repair for a broken screen. The part was replaced in a timely fashion and within expected cost. After using the phone for bit, I noticed two things. The first was the screen was not viewable when with my polarized sunglasses. The second was the screen was delaminating on the left side of the screen.Well, this review could have been a 1 star review, but as things worked out I brought the phone back to the store and explained my concerns. The staff was very professional and indicated that parts they had on hand would have the same issue with my sunglasses. However, they told me that they had parts on order that would not be effected by the polarized lenses. I indicated I would be willing to wait. When the parts arrived, I was notified via email that the part was in. It was installed and now I have the repaired phone I needed.

Great job done to repair my phone, which even sprint wasnt able to figure out..

This Company is great. We are in the Airport Transportation and Limo business and run most of it off of my I-Phone which went dead on January first of 2018. Everything but My Broken Phone was closed. They responded quickly to my call and had me all set with a new battery in just about 20 minutes, at a very reasonable price. This is the kind of service we would all like to receive but its virtually impossible to find these days. A big salute to My Broken Phones. Russ Hiehle, Owner, American Limo & Transportation, Tampa Bay.

After getting my NEW phone I decided to drop it about 4 inches inside my car. It landed on the only piece of metal it could find and of course the screen broke.After about 8 months and many dirty looks at my NEW phone I decided to get it fixed. While getting a pizza next door I went and took my phone to Conner.Conner is a very pleasant and professional guy. Thanks so much for helping me fall back in love with my phone. I will recommend your company to anyone and everyone. Mike.

Quick and cheap. Total time to replace my broken screen and battery was about 30 minutes and the cost was about $95. Its in a big plaza with plenty of places to occupy your time until the job is completed. I would recommend this establishment for service on your IPhone.

Absolutely unbelievable service, beyond fantastic! Worked my corrupted phone for days, contacted Samsung for further info and solutions! With no possible fix/solution for my phone, he offered me a credit on the OLED screen to apply on the replacement phone I bought from him right on the spot! Then, he set up my new phone with my carrier, made sure all functions were working, and provided a few free phone cases! Will return for ALL phone needs and future phone purchases! Thank you again for everything!

Awesome service! Fast & professional. The price was just a bonus. Mani was amazing & very helpful :)

I could not have imagined a better experience getting my phone fixed. I had a broken screen and couldn’t use my phone at all. I was in and out in 20 minutes... the service and prices were amazing! I plan to return in the very near future to have my daughters phone repaired! THANK YOU!

I had a battery issue with my Iphone 5. Mani replaced it quickly and at a very fair price. I would recommend him to anyone.

Look, fixing a phone is like fixing a person ... complex. Theres a lot that can go wrong. So, you need a place for your phones that will stick with you no matter what happens. Thats what happened in my case. I decided to repair an older phone to extend its life, but that strategy didnt work. YBP stuck by me, including providing a loner, until I was up and running again. They are good people, and top notch professionals.

Manny and his team go above and beyond to ensure you are pleased with the service provided would 100% recommend him to anyone looking for a new phone. Great products and prices very pleased will be returning in future!👍🏻

Came in for a screen fix. service was really fast and they even put my glass protector for me and fixed the screws for my volume button! came in today to get my battery fixed, got half priced and its been 8 hours and its still at 100%. Love this place!

Fast and insightful, made me feel assured throughout the whole process, explained everything that was done to my phone, Didn’t take all day either, drove to Chick-fil-A and drove right back and it was finished, my screen looks Perfect 👌had all my questions answered, definitely will recommend this place to my family and friends.

New battery in iPhone, for $48, WOW... he last one I changed, I purchased the battery online cheaply & then spent a whole Saturday taking phone apart & putting back together & the case never looked quite right... This time, I picked up the phone 2 days later... Perfect!!

Wonderful customer service. I was able to get one phone repaired (simple fix) and sold an old iphone i had laying around and was out in no time.

My daughters phone has taken two baths and they have fixed it both times at great price. I even made the mistake of buying a battery for her phone somewhere else and when I had issues with it they fixed it for me. No better service and price anywhere. I couldnt be more happy! Will tell everyone I know about how good they are.

The owner took great care of me. Fair prices, excellent work.

Conner took care of our phones. He was awesome! Gave us a good deal and was in and out in minutes. Awesome place. Highly recommend it