I had an “exceeds my expectations experience” at Experimax Clearwater this evening thanks to Duncan’s exceptional customer service. He went above and beyond to assist me and answer my questions. I never felt rushed even though it was closing time. Duncan has restored my faith that service with a smile 😃 is alive and well. Experimax Clearwater is where everyone needs to go for computer and IPhone purchases and repairs. Don’t forget to ask for Duncan!

Great service and extra help when I needed for my new iPhone. Very knowledgeable group. Highly recommend their service!

All and all great experience. They helped me with everything I needed and Mitchell was such a delight. Definitely will be back

Staff is friendly and cordial. Turn around time and pricing is reasonable. I would return

The best place they fix my Mac. They are better than the Apple store they care about their customers and the products. This is the best place to go to, I highly recommend for everyone to go there.

Highly recommend! I have, in the past two years purchased an: iPhone, an iPad and had a Laptop and another iPhone serviced at this location; all purchases and my repairs came with a warranty from the Owner Darren, he offers fair pricing of quality products and repair, very professional, efficient and courteous! Will continue to be my go to for all my tech needs!

Have brought my wife’s iPad in for repairs twice. Darrin is very professional and knowledgeable of all aspects of apple. Would highly recommend him to everyone,very helpful and friendly. Great atmosphere in his store.

Great place, however I wish they were open Sunday if even for like 5 or 6 hours. It’s the only day I have off, and I work the hours they’re open the other days. Otherwise it would be a 5 star.

Darren was really nice and helpful.. if there were a 10 ⭐️ he definitely would of gotten that from me.. ty Darren for all your help.. 🙃

We went for a repair on two iPads. The staff were excellent, from first, to repair to last - even though one repair was slightly more complicated, the service was professional, clear and helpful all the way. The time frames and cost estimates were honest and good value.We cannot recommend them enough.

Used computer store in Clearwater Florida that carries Apple products and accessories. Great staff and customer service with on-site service the same day. They carry Apple iPads, Imac, and IPhones. They even do trades and pay cash for used phones. Easy to navigate this particular location you cant miss it from the street.

Wow!!! Saw their add on FB and came in for repair. Darren the owner is amazing!!! Friendly, knowledgeable, professional and efficient. Unfortunately the repair to my phone was not worth the price so we decided to get a new phone, which we purchased from this store. They were able to immediately transfer everything to the new phone and not only did we walk out with a new phone we ended up getting the Apple Watch too!! Their prices are 2nd to none. Wow- Just wow!!! I definitely recommend coming to his place for all your Apple needs

Darrin was fabulous!!! So helpful and professional!! I’ve referred others who were just as happy!! Great place !!

We have been to the Clearwater shop 4 times now,always in a panic. They saved us every time. Always professional and knowledgeable and economical. We will be back when the next disaster befalls us.

First timer and even though he couldnt resolve my iphone 7 issue Darrin gets 5 stars for trying every which way for two hours! Very professional and absolutely courteous, which is rare these days. A real mensch.Darrin referred me to Apple and told me what the issue was in detail so I could explain it to them. All that at no charge because if they cant fix it they dont charge you.Thank you and know Ill be back whenever I need help!

Needed internal charging port replaced. Darren helped out with a quick turnaround and expert knowledge. Very reasonable price, will use again. Very impressed.

Very helpful and courteous.

Wonderful experience at this location. They replaced my laptop scree in ONE DAY, making it so that I could get back to work quickly. Very grateful for their professionalism and ability to resolve the issue with minimal downtime!

I’ve been coming to this location for all my phone and computer repairs for the better part of 2 years and I can’t say enough about the vast knowledge base, and fantastic customer service at this location. I love the high level of professionalism and trust these guys with all my family’s electronic repairs and purchases. A++ service from the manager Derrin and Tiffany!

Its always a great experience working with Derrin and his team. They are very knowledgeable, pleasant and patient. I have had them assist me with my Macbook pro and my iPhone and the issues have always been resolved to my satisfaction. The overall value received was excellent.

I have been using this store since they opened. The customer service is first class, and appointments mean no long waits they take time and have patience with older customers who may or may not be totally sure about their computers. I highly recommend this store for repairs or new purchases.

Very good and timely service. IMAC was running slow. They upgraded my RAM and also updated my operating system to Big Sur. Got my computer back to me the same day, and all working well.

Excellent customer service and knowledge along with having what I needed in stock.

I went to the store late and the manager was willing to go above and beyond to make sure I would get my device right at closing time. Upon leaving my information Tiffany, a representative, there began to take my screen apart and clean the device. I was then told I didn’t need a new screen, which is also great news for the bank account. I was about to walk out and leave my device. They could’ve easily said it was broken and replaced it or not. I always appreciative for honest service. I will be a repeat customer ( hopefully not too often)

Very helpful and knowledgeable. My old Mabook Air completely died, took in a hard drive from my 2013 MacBook Air and Mac was able to mirror my old computer to my new one. Nothing lost. Guinness bar couldnt offer the same service.Highly recommend.

My sons gaming computer was slowing down and a few apps werent opening so I took it into the store on Enterprise Rd last week. A nice woman took my information along with a brief description of the issues I was having. She said I would get a call later that day with their diagnoses.I called the store back the next day at noon as was told that mine was next in line to be evaluated. I called back 4 hours later and they told me I had a malware issues so I agreed to the $40 to clean up the computer.I picked up the computer later that day. I took the computer home and my son and I set it back up but it would not boot up. The unit had power but nothing else was happening.I ended up taking the computer to Geekmatics in Palm Harbor (where I take all of my Macs) and they fixed the issued in about 20 minutes.I was less than satisfied with the customer service and even unhappier with the quality of the work.

Amazing experience! Just relocated here from Texas in which I knew about Experimax before but glad I was able to find this one here in the area.The guy helped me with my Apple Cinema Display stand. He was able to figure out how to attach the stand back to the display.

Great service, very accommodating and affordable. I made an appointment to swap out my iPhone 7 battery. I dropped it off, did a few errands and returned in an hour to pick it up. Darren and Tiffany were a pleasure to work with.

My iPhone speaker for my ear was very faint. Brought the phone to them tonight and about 40 minutes later I was gone. they tried to clean it for free but then charge me a reasonable fee to take my phone apart and clean the speaker. Now - I can hear. I was very impressed with the knowledge and speed to get the job done. Enterprise at McMullen Booth - I also picked up a nice protective case for my iPhone for $10.

Tried out this store a couple months ago after the St. Pete experimac closed. Great customer service! When my replaced phone screen experienced connectivity issues they replaced it and even installed a screen protector! I have always trusted Experimac, and this location rocks!

My IPhone 8 hasn’t been backed up for over a year when it crashed. T-mobile sent me to Experimax to get a used certified phone because I did not want to buy an experience one again. When I got to Experimax at McMullen Booth, Clearwater, the staff was busy but still very polite. The owner,Derrin worked very long and hard to try to save my data. He took his time and tried over and over again, even had to take my phone apart, but after multiple failures and attempts he finally got my phone working. He saved me several hundreds of dollars and also saved all my contacts and pictures, which are priceless to me. My experience with the store and the staff is definitely a 5* experience.

Great experience. I had a very old apple Iphone, they were not able to fix it 100%, which was to be expected, neither Sprint store nor Experimax could fix, so it was time to get an upgraded phone. Between going to Sprint store and working with Experimax, it was such a better experience with both Franki and Tiffany at the Experimax Clearwater store. Great personal attention, great customer service, strong technical knowledge, and even though it took a bit of time, it was much quicker and cheaper to get an upgraded phone and apple watch through Experimax. Highly recommend them. plus a 1 year warranty on all they sell you.

My iPhone wasnt charging so I took it to Experimax. They found the problem quickly and fixed it fast. It turned out to be a simple fix and they didnt even charge me for it. Awesome local business!

WOW what customer service. Mac, our specialist, was outstanding. Hes a real asset to your establishment.Mac was knowledgeable, informative, friendlyand very patient. Thanks for the great customer service.

Bought a new phone battery and case. Staff set everything up and answered ALL my questions 😃

Darrin went above and beyond to solve a problem I was having with Outlook. He came up with a work-around that meets my needs.

While on vacation in the Clearwater area my trusty iphone 5 went dark. Tiffany and the guys at Experimax examined my phone right away, determined it was damaged beyond cost effective repair, and helped me choose a replacement from their large selection of reconditioned phones. I was able to continue my vacation with a working phone which made a huge difference to this stranger in town. I highly recommend them to anyone looking for intelligent answers to phone related issues. If I lived in the area they would be my number 1 choice for phones and computers. Thanks Experimax!

This store is so wonderful to work with. Have helped me out many times and I appreciate the service that they offer. Most of it has been operator error that they were able to fix.

Friendly, polite gentleman worked with me this morning. They traded with me and it was a good and fair deal for both of us. I would recommend this business to others.

I had issues with my Mac Desktop and needed a place that would help me with my dilemma. Since I own a older Mac and like all aging things even Me, I know it was a matter of time before something would go wrong and it did so it was not unexpected. So I searched google, and there was Experimac! They specialized in Mac products and they were close by! I called and one of there service personnel answered the phone with a welcoming voice and I explained the problem and he asked could I bring my device in and I did. Surprisingly there was no line! Which definitely was a plus!!! I left it, they contacted me the same day with a diagnosis informing me that I needed a new internal hard drive and asked if I wanted them to repair it, Which was a, Yes! Now I am up and running, All systems Go! Thank you Darrin very much for your courteous, thoughtful and thorough service!!!

Best thing that happened to this area in a long time. No more driving to Tampa to the Apple Store for repairs, purchases and classes. For quick, efficient, reasonably priced service from pleasant, knowledgeable technicians, who even offer on the spot guidance to the older, non-tech folk who are out of the digital loop, bringing them up to speed, with patience. The store itself is a reflection of the owners and employees - clean, clear, uncluttered. Try it, improve your life, it is right here in your neighborhood ! !

Excellent customer service here, amazing people! Even if there is a perceived problem, they make it right, that I can not argue with. Very grateful thank you so much! Would definitely use them again! ⭐️⭐️⭐️⭐️⭐️

Very kind and helpful.

I was referred to Experimac by a friend after Apple told me they wouldnt work on my Mac Book Pro because it was vintage. They cleaned out my computer (that had taken a drink of an iced tea) and replaced my keyboard for me. They answered all my questions and were very reasonably priced. I highly recommend them for all your repair needs!!

Have a problem or need to upgrade you MAC! Experts work here! Great prices and service!

I had an amazing experience with this knowledgeable team. They helped me resolve my issues with my IPhone quickly. Their customer service was exceptional, I would recommend coming to this store, even if it means a longer drive. You will not be disappointed.

Just got my camera phone fixed. It took half the time they quoted and the price was very reasonable. Fast and friendly service! Would definitely recommend for repairs. They also seem to have really good deals on mac products as well. Will be back when its time to upgrade our computer.

Well-appointed showroom very clean atmosphere. All persons that I interacted with were very congenial and veryknowledgeable.

These guys are amazing in what they do. I refuse to take my stuff anywhere else. I had a horrible situation with my laptop and there were more than happy to help me . Its a wasnt for experimax I wanna been S.O.L. If I can give 10 stars I will give them 20

Absolutely recommend! My ipad port wasnt charging my device, I brought it in and found I needed a new battery as well. That was replaced and a couple of days after I found the new battery really didnt hold a charge. When I told Darrin he told me to bring it back in where he did some troubleshooting and I left it there so he could test it himself. He also found that to be the case even though the diagnostics read the battery was charging at 97% capacity and he replaced it with a new one. Most places would have plugged it in, read the 97% diagnostic and said yup looks fine, maybe get a new charger. I know this because I worked for a phone company and I see how people are treated after a sale is made. This place is great and you can trust them to take care of you. Thanks again!

Very nice and great deals. They were able to get my phone back to me within a couple of hours. We also bought a computer from them at an amazing deal. They are very professional and very easy to work with.

Went to long lengths to help me with my phone and the end result was that I couldnt have ask for better. Thank you so much Experimax team! Seriously thank you!

Wonderful service that is only exceed by their product knowledge! Was in and out in no time, and I was even able to find accessories that fit my budget but was the best for my needs. I will not only be returning, but also sending friends and family!

Diagnosed issues with speed on a 2009 Macbook Pro, added RAM & tweaked hard drive, all while I waited. Running much better. Knowledgeable, efficient & friendly staff. Reasonable price. Would definitely recommend.

The customer service professionals here went over and beyond to provide me with the best experience I have ever received by far. Derrin was able to not only answer all my questions but he pointed me in a better direction based on my personal needs. His ability to assist me was exceptional and I will continue to come back for anything I can. He has earned a 4ever customer!!

Gave great service, took the time to educate me as to why that particular fix was necessary which was a little bit of shocker for me but totally what would fix it. Fixed it very quickly and even gave me more than I asked for. Highly recommend them!

I had my Mac repaired here. The price was very reasonable ($300 to replace my graphics card), and they got it done for me very quickly. Excellent experience.

My I phone wasnt receiving any mail. Darren helped me restore all of the accounts. My MacBook pro wasnt recognizing an external display. He checked the port and the chord. When I returned home it was working for the first time in three weeks. For all this, he charge nothing. Were a five Mac retired couple. Ill certainly go to Experimac for my next purchase or for any repairs needed. We need a good organization like this near by.

Fantastic customer service experience. They were professional, efficient and got me squared away. I will absolutely do business with them again. Many thanks!

I wanted to update my phone, apple 6.1 to the new operating system. I was advised to call Experimac Clearwater for assistance. Delighted to find them right in my neighborhood, my phone was scanned for battery life and the new system was uploaded while I waited. There was no charge for this service and I will definitely recommend Experimac Clearwater to all my apple-using friends .

So I bought a 2013 MacBook Pro 15inch and so far I am very pleased with it! Great customer service! They also have other high quality products. Totally recommend buying in store then online for a Mac.

Very friendly and have great selection and prices

I give the guys & gal at the clearwater store 5 stars. They came through on their promise and ordered me a brand new Ipad, case and glass after the initial one I purchased was defective. You all really went over and above to remedy the problem. I will continue to recommend you to others and come to ya’ll for all our needs. Thank you so much once again.

I brought my ipod nano in because it wouldnt power on. As it turns out, theres a tiny button on the bottom that was inadvertantly switched off. There was no charge for this.The staff are very professional and extremely courteous. As I waited for my ticket, I noticed their prices for services on the wall and theyre incredibly reasonable. I highly recommend this store for any of your apple service needs.

Needed to repair my graphics card and while there update drive to solid state on my imac 27 and while that was going on had my Huawei Nexus 6p battery changed. All completed successfully. Thanks Darren.

These guys were able to replace the screen on my 10.5 inch iPad Pro and saved me about $100 with a refurbished screen from their warehouse in Tampa. No where else I called could do this or at least cared to offer. They installed a glass screen protector that looks and feels great too. The iPad is like new and I am very satisfied. Experimac Clearwater is a tightly run ship and Ill be back with my next broken device!

None of the prices from their website were the prices in the store. Example, iPhone 6s on the site starts at $229/16gb. In the store it was in the $300s for the same phone. They handed me a price sheet and it did not match the prices of the products on display with prices. How about a little consistency! Went in to buy a phone and iPad, came out with nothing.

Today I picked up my computer and they said the trackpad needed to be replaced and I took it home and tried to work on it and the cursor is moving randomly and zooming in and out on whatever it wants overall great service but the problem is not solved

Fast & friendly service. Took less than an hour & the price was was excellent. My goto place for service for any future needs.Phone is like new! Highly recommended

Derrin and his team at Experimac are professional, knowledgeable, and extremely affordable. They work quickly and efficiently with high quality of service. We walked out with what seemed like a brand new phone after repairs!

Derrin the owner is very thorough and goes above and beyond to meet customer expectations.Highly recommended

I began having issues with my MacBook Pro and brought it into be looked at, they quickly diagnosed the issue and gave me options for fixing or replacing. My computer was a 2009 and should have probably been replaced long ago but it was like an old friend I could not let go of, the replacement options they had made me confident that replacing was the best option. They moved everything to the new MacBook Pro for me, helped me get comfortable with it before I left the store. I have had the new MacBook Pro for a few weeks and I am so glad I found Experimac and went with the replacement option. Thank you, I highly recommend!

My experience was great, they really knew what they are doing. Great price and do not mind going the extra mile to help fix and understand your phone. I walked in stressed and walked out stress free.

My 2011 MacBook Pro needed its battery replaced. They did a great job. Would recommend them to anyone!

Incredible service and fast too! No Nonsense! Prices are reasonable! Highly recommend them!Bill Pedrey Search One Inc.

They did a amazing job they ordered my iPhone XR max and I picked it up the same day they are a great store

I thought my iPhone 8 was toast! The entire thing was bent, punctured, run over... they had to sweep up the counter into the bag to get all the pieces. I’m leaving this review from my completely restored phone!

Derrin and his team never disappoint!Thanks again guys

Excellent and prompt work. I am a regular customer and I was not charged on my last visit because it was a minor repair. Thanks!

Unbelievably friendly and professional at the same time! Very knowledgeable, I highly recommend!!

Theres a first time for everything ... I dropped my iPhone 6 and the screen shattered! I brought my phone in and within a hour my phone was back in business!! The prices here are very reasonable and the staff is incredibly knowledgeable!

I do not recommend this place the owner is rude and not knowledgeable about his own product. He kept asking his employees questions my wife and I were asking him.And if you do take any product to him erase it do not leave photos or anything you don’t want him to see. After all my questions you can see he was upset to the point where as soon as he had the chance to leave like a phone call he never came back to help. So we walked out and he lost a costumer that wanted 2 MacBooks. It’s sad because it’s a beautiful place very presentable. If you don’t mind waiting for an appointment at the Apple store just do that.

Had a problem with my Nexus 6 earphone jack. Derrin and his team knew exactly what needed to be done, and they only needed my phone for a couple of hours. Very important since I depend on my phone for my business! Got it back, problem solved. Highly recommended.

They fixed our ipod! Amazing service and very efficient. I love their products.

I came in with my daughters iphone that wasnt accepting the charger cord and theyre able to fix it right away within minutes! I highly recommend Experimac for all iPhone and Apple repairs!!

Could not ask for better service. In and out with all issues professionally resolved . Thanks Derrin

Good service, nice people, reasonable on pricing and easy to contact.

Great place for Apple enthusiasts and those looking to sell or trade in their used Apple toys :-). Thank you!!

Super awesome experience as usual! Took less time than expected and my machines like new!

Fixed my wifes IPhone in about an hour. The price was more than fair.

Stop searching. This is the store to go to. Derrian took my MacBook Pro, which I had dropped, and diagnosed the charging problem in minutes. He fixed the immediate issue and showed me a couple of other reasonably priced fixes that would bring my 6-year old device back to a newer, faster life. This shop turned it around in about 48 hours. We also had previously bought a second refurbished MacBook here as well. Exceptional customer service, every time.

I had a problem with my iPhone and MacAir. I made a mistake by going to a Verizon store in the Mall for help. I really got my devices messed up by one of the technicians there. I called Darrin Jones at Experimac in Clearwater. He said they fix problems like I was having all the time. I took the iPhone and MacAir to him and he worked with them until they were both operating normally He was so patient, courteous, and knowledgeable. I know where to go the next time I have a problem--Experimac Clearwater.

Cool Apple product store for service and sales. They’ll go out of their way to help you.

Outstanding Apple certified service and sales. Highly qualified.

10 stars!! Saved my phone from a swim in the Florida Springs very quickly, efficiently, and for an affordable price!!

It is refreshing to find a tech person that is both competent and reasonably priced. These guys provide both

Amazing owner!!! He fixed my daughters iPhone screen & apparently she bent tge whoke phone & he was able to straighten it out!!! Highly recommend!!!

Repaired ipad mini. Quoted a price. No hidden fees and returned the device the same day. Friendly, knowledgeable and professional. Will go back again.

Derrin Is fantastic! Stayed after hours to assist me with a Mac Sale and stayed after hours for me again to fix my iPad!

We found Exprimac in guilford by accident. After we talked to Chris the salesmen, He help us find a desktop that was just right for our house and he also cleaned out my grandsons laptop, and they did this with prices that I could afford. We have found our permeant computer help store, I would give it a five star any day!