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GameStop
7724 Hoke Rd, Clayton, OH 45315, United States
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GameStop
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su
Review №1

Had been having issues with my sons last 2 PS4 I got neither lasted. These guys went above and beyond since I was so strapped for time and my son had been going with out his Christmas present. They had a store ship one to the store and actually called me when a better one came in. My son was having a minor surgery so it was listed on the web but not on the floor so it was still there when I arrived and the guy stayed a few min late to help me with a minor issue

Se
Review №2

The store manager is good and intuitive as well. Knows what you would like and is good at offering you things youd need you dont know youd like!!! Congrats to a well needed GameStop with a well needed really good manager!!!

Ar
Review №3

Very nice and helpful employees. The store is nice and clean

ti
Review №4

I take my grandson here and the guys that work there are super nice and actually spend the time to talk to him hes 12. Great atmosphere great employees!

N0
Review №5

That store is one of the best. I love those people there!!!

Je
Review №6

The staff in there are super knowledgeable and very friendly.

Al
Review №7

It was alright I diden get the full amount that was promised to me but it was alright.

Ri
Review №8

Excellent customer service.

Xa
Review №9

Pretty good gamestop its my local one and I enjoy going there

Ja
Review №10

Never go to this arbys!!!!.. MEANT THE ONE ON SALEM NEAR PHILADELPHIA

Da
Review №11

Good location thats tucked away; and while they dont always have what Im looking for, they always have something that catches my interest and I end up buying

De
Review №12

Gentleman was very courteous and helpful was there to get vrandson game for his new nintendo switch..

Ch
Review №13

Nice and clean store with awesome customer service.

Br
Review №14

Consumer friendly, knowledgeable, helpful

ma
Review №15

It was cool organized and speedy, even during the holidays.

Ma
Review №16

Super friendly staff here and very helpful! I go back for anything I need now. Traded an old console in and they were very reasonable!

Sh
Review №17

This GameStop is my go-to for video games, gaming consoles and accessories. The staff is the absolute nicest, providing information about the games I buy. The warranty that they sell with every game is good, especially when you have a new game and want insurance that if it breaks you can get another one within a year of receiving said game. Overall just a great experience!

ma
Review №18

Great experience everytime we come. This is the only game stop we come to. We have bought and sold lots of things here. The workers are always nice and once they have seen you a few times they treat you like old friends. Good selection of games and merchandise. They also just rearranged the store so it seems much larger.

Ro
Review №19

Super Service, Clean, Deals, Knowledgeable crew and great location👍👍

Ka
Review №20

Simply a game stop store. Many games. No real personal help after I ask about ps3. They just want to sell newer high dollar stuff ..not the old used games I really wanted to know about. There were several visiting people there talking online games.. Disappointed thought it would be a better shopping experience.

Ha
Review №21

Game Stop has a good selection and the staff is absolutely incredible. My brother and I visit often and are always pleased. Their prices are also good.

Ba
Review №22

We were greeted as soon as we entered the store. The employees were very helpful and friendly. The man who helped us showed us the deals throughout the store and helped us find the games we were looking for. He was incredibly knowledgeable and helped me find a website on my phone to view backwards compatibility for our system. He went above and beyond to deliver excellent customer service! I have been a long time customer of this store and have always received this type of service! Management should be incredibly proud of the store associates and the value they bring to the shopping experience! I recommend this store to anyone who needs a little help in understanding the different systems and video games! Keep up the good work!!

Ma
Review №23

This is my husbands and my favorite GameStop location! Josh, the manager goes above and beyond every time to make sure we find everything we are looking for. He is very knowledgeable, and all the staff are very friendly. I cant recommend them enough :)

fi
Review №24

Walked in. Was actually going to purchase a few games. Was not greeted or helped. But, another person walked in and was immediately helped. The items I did have I promptly put back and walked out. Went to Walmart and got the games for half the price I would have here.

Sc
Review №25

This store makes you feel happy to be in the store. The staff has extensive knowledge of gaming systems, past and present games as well as games not yet released. Very friendly!

Sa
Review №26

They are very friendly and helpful I am a member hear love them

Jo
Review №27

Very friendly, helpful and knowledgeable staff, although there have been a few times when the employees have been preoccupied and we didnt get the same level of attention as weve come to expect. But mostly my experiences at this location have been extremely positive with staff members going out of their way to make sure all of my questions were answered and I had everything I wanted. Good selection of new & used games, accessories, and merchandise for a smaller store.

Yu
Review №28

Cool store. Was able to get in and out even on Black Friday. Good customer service. Nice to see manager helping staff and customers versuses just standing and doing nothing.

As
Review №29

The guys that work there are always very knowledgeable and helpful! 99% of their suggestions turn out to be great games. Prices are reasonable as well and the few times Ive had issues with the product, they dont hesitate to clean the disks, exchange or refund my money. Great place to shop.

Le
Review №30

Amazing people, always clean. Very helpful and big selection.

Tr
Review №31

They never answer the phone, I don’t see how it’s hard to just answer the phone.

Na
Review №32

Many games to pick from. Used games cost almost as much as the new ones.

Ka
Review №33

All the times Ive been to game stop the employees there have always managed to make my day. They are constantly engaging in conversation about whats new, whats retro, and whats just plane awesome. This is one of the very best gaming stores I have ever been too. I highly recommend coming here for your gaming needs.

Sh
Review №34

Friendly staff. Great place for all your gaming needs. New and used items. Great prices.

Mr
Review №35

Josh is a great person. Im glad the store has reached prestige and i am always happy with every experience in this store

Ca
Review №36

Great customer service! Very helpful and friendly.

Br
Review №37

First off the guy working was so awesome he had knowledge on all games ect he was asked about. Also he was very friendly the store was very clean and organized unlike some other gamestops iv been to this one ill be coming back too also give that guy a raise hes a bad@$$

Sl
Review №38

Great place to get MK11 figures and funko pop figures!

Hu
Review №39

The best Gamestop location. Friendly and knowledgeable representatives!

Da
Review №40

Excellent great customer service and the games are great and fun to by and play!

Ma
Review №41

Love this store. Staff is great, GM is very customer-focused and knowledgeable.

Ma
Review №42

Every time I come in I feel so welcome, the workers are extremely nice and always helpful!

We
Review №43

Josh is awesome! Super informative and friendly, always knows the good games to get. Ill be baaaaack

Mi
Review №44

Andrew was so helpful! Got everything I needed and more!

Du
Review №45

Looking for games or game consoles talk to Josh or Dick and they will take care of you both are very knowledgeable

Mi
Review №46

Service is always great. Staff is friendly and helpful it’s always a pleasure talking to the staff about video games love GameStop.

wi
Review №47

Very good, definitely recommend it

da
Review №48

One stop shopping for grandkids xmas

Be
Review №49

Really nice guys work here. Definitely understaffed as there are long wait times. The store has been a bit messy lately with all the new releases.

De
Review №50

Very nice, clean, and quiet place. With great customer service.

Ry
Review №51

This business is by far the worst place I have ever delt with! Instead of helping me with an issue I was basically told Im screwed and lost 40$ never again will I ever shop at this business

Aa
Review №52

Great gaming headset selection an had friendly guys working there

Do
Review №53

Grandson love preorder

Dr
Review №54

Was good a lot of games and other things and employees were so good and helpful

Cr
Review №55

Called about an Xbox 360 part. Said they had them in stock no problem. When I get to the store, they said they didnt have them and havent carried them for awhile now. So thank you to whoever answered the phone. You clearly have no idea what youre doing. I wont be back.

Pa
Review №56

The manager that helped me was awesome!!!! Very helpful and explained everything I didnt understand.

Ca
Review №57

The guy who served me was very considerate, polite, and made my visit the easiest thing in the world.

Ke
Review №58

Hit or miss when it comes to service. Grab a chair if an associate is rambling about a game to another customer. Not a quick in and out. Pricing much better on Amazon

Ly
Review №59

Salesperson extremely helpful. Large variety games from young age to adult.

Se
Review №60

Helpful employees. Nice area. Clean. Lots of new and used games.

Ga
Review №61

Helpful friendly workers good place to get a bargain

da
Review №62

Went to buy a game for my client.

Ma
Review №63

Had exactly what I was looking for. Manager was very friendly and helpful. I bought the classic NES and Super NES.

Ic
Review №64

Games are great, the store is great; they have old, new, pre-used and everything you need. Im giving 4 stars out of the maximum of 5 this evening due to a slight inconvenience. Gamestop corporate, we must make absolutely sure we give all employees the proper training needed to effectively ID all persons purchasing games rated M and up at each of our stores across these United States of America; because as we all know the employee verification of ID for all rated M rated video games is crucial to the corporate success of this business. This goes for EVERY.SINGLE.M RATED.PURCHASE. We must not fail at our duties! If we miss one ID check of a customer we have failed at completing, arguably one of THE most important parts of our job. Coming from a slightly frustrated home owner, with a mustache, a beard, a job, 3 cars, a dog, 2 cats, a cat tree, a lawn mower and a wife. I had a bit of down time to express my thoughts while playing my M rated video game during my load time ;). Dont forget proof of ID folks! Enjoy your efficient game buying experience.

st
Review №65

Josh is awesome, everytime Im there hes knowledgeable and helpful.

Ed
Review №66

Best gamestop great employes freindly

Le
Review №67

Great place to buy, sell, and trade video games!

Sh
Review №68

Great customer service just Keep All Receipts.

Ca
Review №69

The guys working were very helpful.

hu
Review №70

This place is best for getting games, stuffed animals, and gift cards.

Ch
Review №71

I love this Gamestop and the workers here. Been going for years now ❤

Me
Review №72

Had everything we wanted. Very informative.

St
Review №73

NICE NEW GAME CONSOLES.

Ro
Review №74

Had all the games I was looking for for my wii.

Ti
Review №75

Great staff always helpful

Ko
Review №76

I love coming to gamestop to get my games and controllers

St
Review №77

Great help never leave feel uneasy

Zu
Review №78

Really nice D customer service nice people there

To
Review №79

Really packed, but the guys who work there are great.

C
Review №80

Always friendly staff, helpful and knowledgeable.

la
Review №81

The people at this GameStop were very polite and extremely helpful

Br
Review №82

Its so organization, nice employees, and the take time to help you find what your looking for.

Sc
Review №83

Employees are always ice ad helpful at this location.

Sl
Review №84

I just bought a pre owned xbox one, along with two new games, just to get home and find out there was only one game plus an empty case... the frustration is unreal.

Ky
Review №85

Always friendly staff and very helpful.

Do
Review №86

I could have saved money if I went to Walmart

De
Review №87

Answered all my questions effortlessly

Je
Review №88

A little manipulative in the sales pitches. Hate feeling like Im just a credit card. Bro, back off I said no.

Ju
Review №89

Easy to find and right over the highway

St
Review №90

Great pool place to visit!

As
Review №91

Come here for everything, good staff.

co
Review №92

Great staff and great games

Mi
Review №93

+1 for the comments about the staff being approachable.

Es
Review №94

This is where I come for Game updates or new game releases. The staff is really helpful.

Bo
Review №95

Very helpful staff

Ri
Review №96

Absolutely the best Gamestop!!!

Ge
Review №97

Good video games great service

Ja
Review №98

Great and very knowledgeable staff

je
Review №99

I can buy new games online for less

Li
Review №100

WHY DO THEY NOT TAKE FREAKIN SKYLANDERS ANYMORE?

Information
20 Photos
100 Comments
4.4 Rating
  • Address:7724 Hoke Rd, Clayton, OH 45315, United States
  • Site:https://gamestop.com/store/us/oh/clayton/5599/hoke-plaza-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 937-832-9887
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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