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NAPA Auto Parts - North East Parts Group Claymont
319 Ridge Rd, Claymont, DE 19703, United States
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NAPA Auto Parts - North East Parts Group Claymont

Comments
St
Review №1

The only place we go to get our auto parts.These people know there business.

Wi
Review №2

Great guys working here. They know how to find you what you need if you can give them enough information.

Su
Review №3

Very nice men working there. Very honest and helpful.

Ka
Review №4

They are very helpful n they will really try to get you what u need n take the time to look for the right part very nice guys that work here

Sk
Review №5

Quick, friendly service. Dave listened to my concerns and did his (beyond typical) best to see that I got what I needed. Had to order some out-of-stock parts and it was quick and easy. Definately the place to go. Ill be getting all my car parts from there from now on.

Da
Review №6

I always appreciate the service I receive it this location. When seeing so many small businesses close up and everyone becoming so reliant upon the internet this is one of the brick and mortar stores I like to patronize so to help keep it open. Theyre always helpful and extremely pleasant to deal with

Ma
Review №7

Best service! If trouble finding it? Napa will find it for you. Usually overnight, or same day. Great bunch of knowledgeable automotive, and paint guys! Best service, and products in the industry!!

Ma
Review №8

We have an account there, so I use them for work. I told them I would be picking up the parts, but when I got there 15 minutes later, they said they sent the parts out. They had more of the same parts there, but they said the delivery driver left the parts at the shop. I got there as he was leaving with the parts in his truck. Communication is not that difficult. Some of the employees wear masks, but the manager constantly wears his under his chin. Why even bother at that point? I have had some interactions that have gone better with them, which is why I gave 2 stars. Sadly, you never know what kind of encounter you are going to have.

Cl
Review №9

Great customer service and they was very helpful.

Ma
Review №10

I love this NAPA. They are very helpful.

As
Review №11

Had a last minute car emergency and needed a part, we rushed to the store as they approached closing and they put the part aside and allowed us to still grab it even as they were locked up. We really appreciated them taking the extra time to allow us to come pick this up so we could get our car back on the road. Friendly, helpful, and flexible. Thank you!

En
Review №12

Helpful and very knowledgeable personnel. Makes getting parts right the first time and every time, no return trips.

st
Review №13

Small place but they have a lot. I just hate how early they close.

Do
Review №14

Great fast service and excellent staff.

To
Review №15

Every time I go there they never have what I need

wa
Review №16

Tried to purchase a battery. After girl slammed mouse on counter, still could not get paperwork to print. Manager? Wanted to just run translation again I said no it already charged my credit card. after showing proof my card was charged. As he walked away from me stating take it up with my bank. After I called NAPA customer Service I get many calls back from Bill insuring me he was on it. nothing changed, so I had to handled it with my bank.

Ro
Review №17

Always like Nappa but their a little high on their parts.Their guys are right on it as far as knowledge and the store is clean and easy to find things.

Da
Review №18

Great service.

Ad
Review №19

The prices are reasonable,the guys there are very nice will help u get what u need 👍

Da
Review №20

Best NAPA in the area

Ch
Review №21

Great people to deal with and they know there auto parts.... good job guys

Je
Review №22

The only place I go to so yes I am here all the time. Great customer service and I believe it is $5 off $100 if I am right. But either way when that time comes I get excited. Thanks so much

R
Review №23

Great service!I was looking for a paint match to my hellcat rims. The dealer couldn’t find one and I had no luck searching online forums.Darren matched and mixed a bottle, I was out the door in 30 minutes...

Jo
Review №24

Great service and very knowledgeable staff. I came in with left over paint from having my car painted and they were able to load it into spray cans for me.

Wi
Review №25

Always have what i need and great counter men ! Very knowledgeable and helpful!! Thanks Dave!!

Mi
Review №26

Truly very helpful and kind staff. Always respectful and professionals!Only place I buy auto items for my business and myself. Well done !!

St
Review №27

Great place. Excellent customer service. I will buy all future auto parts here

Da
Review №28

Dave and George are great guys. Theyre always giving me the best price and their service is hard to beat.

Ni
Review №29

Guys there are always very helpful

Ri
Review №30

Good selection and service but expect to pay a premium price

Di
Review №31

The guys at the counter was very helpful in finding what I needed.

Ki
Review №32

Awesome as usual. I always find oddball parts here

Ji
Review №33

Oh my God, can these people be any slower? I stood in line for 10 minutes, just to have the guy behind the counter take a phone call from another customer. He kept me waiting for another five minutes, while the person behind me is now being waited on by the other guy at the counter. Why does someone on the phone have priority over someone actually in the store? Wont be back. Theres too many other places to shop rather than being treated like they can live without my business. These guys have no idea what customer service is. They all act like theyd rather be eaten by piranhas than work for NAPA.

Lo
Review №34

Dave at the Claymont Store is absolute best, he is a true Gentleman and handles the customers with professionalism..Just giving credit where credit is doThe do run some sales from time to time here too! Prices are menz a menz so to speak but i try to buy off them as much as i can as i have other parts jobbers i deal with!KEEP UP GOOD WORK DAVID...

bo
Review №35

Great place to get parts. The staff care about getting whatever you need.

Do
Review №36

Always have the part I need

Sa
Review №37

Nice helpful folks, well stocked store. I purchased a battery today the price hasnt changed in 7 years.

Th
Review №38

One of the worst customer experiences I have encountered recently. I went into the store to purchase several hose clamps. Counter customers apparently do not rate immediate attention, but are left to wait. There were 3 persons in the front at the time I walked into the store. Not once did I hear someone ask Have you been helped? or I need a person up front at the counter for a customer. FInally, after waiting about 5 min with these 3 people wandering back and forth (one with a headset), talking back and forth to each other and still no one asking if needed help. I had to state that If there was no one who could wait on customer, I would take my business elsewhere. Finally, the person with the head set answered. I was out of the store in less then 5 min after that. THis has to be most arrogant group of persons who work in NAPA store I have ever encountered and I have been a NAPA customer for > 10 years. Needless to say, I wont be going back to that store.

Ha
Review №39

Gave me all the right parts

ro
Review №40

Great auto part store all the people there are very helpful

Th
Review №41

Staffed seem more interested in what they were doing vs helping me at the counter. The store was empty and it took some time for someone to say can I help you smh.

Ja
Review №42

To expensive..Tabors is around the corner and half the price..Alot more inventory...Trust me ALOT cheaper then here by like $20-40$ different in prices..

Da
Review №43

267 Alan is excelente good job

Ro
Review №44

This is the best parts store around great prices and the staff will go above and beyond to help you fast service love this place

Da
Review №45

Great place for items and parts for your car

Bi
Review №46

Excellent customer service, very courteous and helpful staff

Da
Review №47

Good guys. Very helpful

Lo
Review №48

Very helpful!

Wa
Review №49

Best staff. I will go out of my way to go to this parts store.

ca
Review №50

Great service and very nice people!

Jo
Review №51

Very knowledgeable people and quick service.

Ch
Review №52

Great guys work there and they are helpful

Si
Review №53

Am glad It was close from home. They did helped out

Ja
Review №54

Excellent Personalized Customer Service, knowledgeable staff!

Vi
Review №55

They were very helpful in getting a part for you

An
Review №56

Always helps me figure out what I need.

Do
Review №57

Great Store

Do
Review №58

Good quality auto parts

Ro
Review №59

Very helpful staff!

Ar
Review №60

OK. Didnt have the spark plug I needed

Da
Review №61

Great people, and great prices

Ja
Review №62

Have a nice selection of parts

Le
Review №63

Thank you for the rainax wipers

Ki
Review №64

Too pricey

Ca
Review №65

Best auto store

St
Review №66

Good store

ch
Review №67

Good customer service

Ro
Review №68

Good customer service

To
Review №69

Excellent

Je
Review №70

Always have what i need

Ch
Review №71

#1 in parts

Je
Review №72

Great!

Ro
Review №73

Nice

ma
Review №74

Parts always in stock

We
Review №75

Great staff !!!

Br
Review №76

Very helpful

Do
Review №77

Go Dave!

Et
Review №78

Friendly and helpful

se
Review №79

Great staff

Ca
Review №80

Affordable prices

Do
Review №81

Good service

Vi
Review №82

Always Satisfied

na
Review №83

Friendly

Ke
Review №84

Its NAPA...

ch
Review №85

Had what I needed and very insightful.

Je
Review №86

Has what i need

Er
Review №87

They serve well

Je
Review №88

Great service

Fr
Review №89

A little expensive but good

Information
9 Photos
89 Comments
4.5 Rating
  • Address:319 Ridge Rd, Claymont, DE 19703, United States
  • Site:https://napaonline.com/en/de/claymont/store/23023?cid=pl_yext_jobber_NorthEastPartsGroupClaymont_23023
  • Phone:+1 302-793-2001
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:8AM–4PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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