All 5 stars because for the second time they didnt let me down for exactly what I needed. Pep Boys was out of this item and also seems to be cutting back on stock as well. 20amp mini fuses and grabbed them in largest quantity they had. Spares just in case. Thanks Auto Zone for having my product in stock
This place here should be the absolute standard for every Autozone! Not only are they the most friendliest folks, these guys most definitely know their stock and whatever it is someone could possibly need from here for their vehicle... A+ business fo sho
Stopped in for my first time today. Dealt with two of the guys both of whom were friendly, helpful and courteous. Sorry I didnt get their names for specific mention but willing to bet that these two gentlemen were representative of customer care at this location. Ill be back. Dean Deibler
They helped me when I needed the help the most. I appreciate the team and what theyve done for me. Getting me the parts that I needed.
Great personal! They will help you with smiles and energy. I recently was there for wheel locks which they didn’t have for my vehicle. They directed me to where I was able to buy them. Every time I have been in the store for various items, the employees have always been so willing to help me. What a fantastic store! Thank you!
Theyve got a good selection of things to customize your car, it seems. Though I did just come in for a sun screen but Ill definitely return if I need anything else for my car.
The guys here were real friendly, professional, and helpful. Changed my battery and when I returned a steering wheel cover that I didn’t think fit, one of the guys came out and asked if he could try to put it on for me and took care of it. I’m pretty sure he was on his break and took the time to offer to do it. It was very thoughtful.
Good customer service! Everyone is so friendly and knowledgeable here. The manager (Eric) was professional, helpful, and kind. I was impressed with the service.
I was traveling to see relatives in Maryland from Philadelphia for the first time in over a year and as luck would have it my windshield wiper goes on the blink during the very rainy Memorial Day weekend. I had to pull off #495 to figure out where I could get a replacement. Then I found Autozone. I cant tell you how pleased I was with their service. I was all stressed and they were as calm as a cucumber. They even came out in the rain to snap off the old and snap on the new wiper. The whole experience couldnt have been easier. Thanks to their wonderful service. If I ever (and I hope I dont) am in the area and in need of service or a part, I know where to go!! Thanks Ladies!!
Stopped there today for a fuel filter forg dad and was helped by manager James. Let me start by saying this man is super amazing. Was quick to see what I needed halp with found the product and check me out. Also very friendly with my 4 year old who was there with me. James keep up the good work. This man is an asset for this store!!!!!
Just stopped in at the Claymont, DE store for a replacement brake light bulb and to drop off some old oil for recycling.Eric, came out with his tool kit and helped me determine that it was just a loose bulb and didnt need a new one. Great service, thanks to him and kudos to Autozone. My pup dog was with me and liked the service too !Bill
Only 2 people in working I guess and 1was on the computer.i couldnt get someone to the register to pay for what I wanted so I left and bought it on Amazon. So much easier.
I had the pleasure of encountering James, the store manager Eric and 2 other associates whose names I have forgotten. The first person did a diagnostic for me. James printed out the codes and Eric helped with selecting the proper anti-freeze for my vehicle. Very friendly people.
Wow very knoweagable store assoicates, And freindly too.
Great deals & friendly customer service.
Customer service is 5 star!
Joe and Jayden noticed me walk in and acknowledged my presence. I was asked is there anything I can do for you and I actually stated that I came in earlier about my motorcycle battery and they was charging it for me. They went and found the battery and had bad news. The battery didnt fully charge and was stuck at 45% after two hours. I found myself a little down at that news, but they encouraged me by looking for coupons or a deal that could help satisfy and uplift me. They found me a coupon and I was able to walk out of there with a new battery and my head held high. I then realized this was exceptional service and went back to get both of their names and I think at that moment they also felt good because I think they knew I was going to leave a good review. Thanks again Joe and Jayden I wish I experienced your customer service skills and empathy everywhere I shopped especially in this pandemic.
Great guys work there they ordered a part for my car happy with the service
The staff was rude at moments and not helpful. I asked a question regarding the blue paint that was factory issued to the year make and model of my car and was told that Honda didnt use that color, when i showed they did the employee rolled their eyes and said well they shouldnt have. Employees excluded This store was still less than welcoming and didnt have as good of a selection as the other Auto Zones near by.
Good part great price
Employees are way too comfortable here, on they phones in the store and on they phones WHILE checking my car engine light reading. cursing, very unprofessional like they arent at work. texting and looking up when a customer walks in would be one thing, but to sit here out of uniform and have his phone on speaker while in my car is a whole other level of not caring what the customers think. its time to clean house and get some professionalism standards back in the workplace.
Great service. Guy name Bruce helped me out, thank you.
I came into the store today and couldnt enter without walking past an employee that was smoking no more than 2 feet from the entrance door. I almost hit him with the door as I opened it. On top of it, all of the employees in the store had their masks around their chin. I normally enjoy coming to this location but will be going to other stores in the future.
Great helpful and friendly service.
Employees are very experienced and friendly
The guy came out to the vehicle to help me diagnose the problem.
Good service. Helpful and friendly staff.
Quick and easy check out
Staff is very polite and helpful. Store is clean and things are easy to find.
I dont want to give them just 3 stars. The staff are kind and very helpful. Then I come in a week later and they are no longer there but replaced by arrogant workers who act as though they own the store. Also the reason I gave them 3 stars is because they really need to stock up the products in the front part of the store. The store and employees are getting better.
Great customer service. The crew/team is very knowledgeable and always offering a helping hand.
Tried to get head light unable to install...no purchase Im 65 yr old needed help was not concern....Return back today 12/15 was very happy Aundray was very helpful and fixed my light very professional and polite need more employees like him...very good job!
I’ve been an Auto Zone customer for years, and the staff at this location is phenomenal! Hands down the best in the business! Every one of the team members has excellent customer service skills, as well as a deep knowledge base when it comes to mechanics. They offer up the best knowledge and advice, and you always leave knowing and feeling like you and your vehicle were in the best of hands. Thanks Claymont Team! Keep up the great service/work!!
They dont always have what I am looking for, but the staff is alway knowledgeable and super helpful! I recommend.
Great service. Helped install part. Good experience altogether.
There is usually a 2 or 3 people behind register but only 1 person is actually working... And it is not the mgr on duty. They will point to an isle to find item...often out of stock or not on shelf properly or expired sale price sticker price not honored. Store needs new and better leadership
Friendly staff and good selection
One of my favorite shopping place
Very nice knowledgeable employees
Please are very helpful
The color temperature of the in-store lighting is amazeballs. Its like total 2750K perfection.
Staff was very helpful
Their is always someone willing to help you to look for what you need. I was in and out.
I wish I could leave a better review, but my experience on July 11th at 9pm was less than stellar. First off, let me give kudos to the young lady (Laura, I believe) who helped me. She was a new(er) red shirt and was friendly and tried to be as helpful as possible. My issue was her manager who sat literally slumped down in a chair, behind the counter, glued to his phone. He looked up at me once, when I came in, that was it. It was very obvious the poor girl was struggling to find answers for me, while he sat silent and said NOTHING. She said to me Im sorry, a mechanic may have better answers than I would, which I COMPLETELY respect rather than BS some answer. She will never succeed with that type of lazy leadership This store seriously needs better manager(s).
If you want to go to an Auto Parts Store where not 1 person knows what the heck youre talking about, visit the Claymont Auto Zone.
Needed to change the front and rear wiper blades on my Ford, Transit Connect. Stopped into Autozone in Claymont DE for the parts. Sales associate, Andre was super helpful. He stepped outside to my truck to make sure i was purchasing the correct size wipers, then he installed the new wipers! It would have taken me some time to figure the attachments, however, Andre apparently has replaced wipers before and took care of the install in 10 minutes. Thats great service.
They were open at 7:45 am on a Sunday .... 5 stars in my book...great service
This specific location keeps amazing me on their service. Always ready to help and very friendly staff. Great parking and traffic light exiting makes it easy to get you back on the road.
I went there on my lunch break today 2/3/2020 around 130pm and not only was the price right but the guy who helped me (I wish I remembered his name) came out and installed my turn signal bulbs. I really appreciate that!! Thank you dude!
The great people that work there is what makes me come to auto zone for my parts and anything for my car.Their always helpful
Excellant variety of things needed.Great prices and yes some rebate items.I thought their sales people very freindl
Quick and friendly. Popped the headlight in for me. Service with a smile. Great experience
Nice people
Great customer service
They are friendly & informative
New store, new location. Love this one. I like there staff, if they dont know they say they dont know but help to get you more knowledge. Great job guys, I hope more people stop in to see you.
Customer service is poor they are less then friendly! Almost like you bother them when you ask for help! I still go here due to convenience but not happy with going here!
They are very helpful by phone or in person. Almost always have the part or product I need.
They have everything you could ever need for your car
They say one thing and do another it was like that looking for abed cover for a truck that my husband truck
Friendly staff. Very professional but also delightfully with humor. Good experience and found what I needed quickly.
The guy did not no what he was doingNeeded more training.
Very helpful staff with tremendous patience. They will even come out to your car to help ensure you get the right part. Prices are cheaper than Pep Boys and the staff seems to be more knowledgable and willing to help.
They said hello at the door
Very friendly and helpful!
Helpful service. Friendly. And pretty great selection of LED lights and lighting accents for your vehicle
People there were very cool. Checked my check engine light for free and printed me out the results and what the part would cost.
They had my parts and friendly staff...thanks 😊
Get the Auto parts you, and you know, you can order and pick up: go right online and put your order in..
Vinnie is the best!!! He makes this store great. Totally knowledgable, and not afraid to get his pants dirty to help a customer hes never even met! Will go back to this store just for him! Thanks !!
They seem to have everything you need, every visit. Friendly staff totally nails it.
They tried to sell me a back wiper blade that they knew they didnt have. Kind of wasting both our time when I had to go to Pep Boys anyway after killing 20 min or more. Should have been happy I bought the front blades from them.
Have thus far had all parts and services with good customer experince .
The people are great. Im glad to have this place so close to where I live. I was there three days in a row recently.
My daughter and I had best visit with the best service given there. I wish I could remember the lady who helped us there, I whole to go back and thank her for her service.
Bought a lot of parts there, everyone is very helpful and I never had any issues with the parts.
Great place to purchase parts. Also, depending on who helps you, they can even recommend a mechanic to do the job and they get no extra compensation for it.
Customer Services excellence 🙂
The gentleman that helped me out, was VERY helpful, kind, and even helped take my items out to my car (Im disabled), in the middle of a snow storm. I would not only go there again myself, I also highly recommend this store to anyone who needs a car part or who has questions about which part to buy.
Auto parts. Very well organized. Good variety of options in stock. Staff very knowledgeable and helpful.
Great help and great product!!
Poor Customer Service. No greetings, was looking for a product and didnt receive any help. Definitely wouldnt come here again...
Glad this location opened! Most of the staff are very knowledgeable. Clean store and parking lot. Went online to see if certain items were in stock. Website said yes.. Store said no. Wasted gas on the drive.
Always great service get what I need for my car
Inexpensive parts and clean place. Answered all my repair questions easily
Friendly, knowledgeable and helpful staff. My husband spends more time than I do but the small trips I make are always pleasant.
Love how theyll put the battery in
Got a battery for my car key!
Nice workers but was mistakenly given used oil, when purchasing oil for a change.
Helpful staff, willing to go the extra mile for those odd ball parts.
Best auto zone I have been in. No waiting lines like in Philadelphia and the customer service was fantastic
Very helpful and customer oriented.
I went here because the have bosch icon wiper blades, I had a torn wiper blade,, and they are close to my work. They would not match the price from Pep Boys because even though you pick it up and pay for it AT the store the 20% off price had to be ordered online. I bought it Pep Boys without ordering it online. Sorry Auto Zone but 40$ at Pep Boys beats your 50$ for the same exact Bosch Icon wiper blades. This customer service is why Pep Boys, Advance Auto, Walmart, Napa, and Amazon will get my business before you do.
Very friendly great customer service.
The techs here were so informal and helpful
Delta with the store manager Jeremy he was more than helpful.
Great spot for anything related to auto
Will was very helpful.
Parts manager is really helpful.. hospitable and pleasant
Awesome help finding parts needed.